I typically do not take the time or effort to write a review, however our recent visit was so nice I decided they needed some good feedback on the new owners/new techs. I went to Crystal nail spa on 7/16. My mom's favorite nail tech recently moved here from a different location. I will name the people we encountered below.
Emily was perfect for my mom as always! Quick, compassionate, economical, gentle, and always personable. My mom loves Emily, and has continued to use her for over a year! She makes it very easy to make appointments, and even when we have had to cancel once before she was understanding and without any questions rescheduled us. My mom has been hurt by nail techs before- but has full trust in Emily. She has great artistic talents. She provides great quality care that is a challenge to find anywhere else. She has a contagious happy and uplifting personality.
I made an appointment with Ruby for a fill and pedicure. -she was so attentive to detail; while attempting my fill she noticed a lot of my nails were lifting, she asked if it would be okay if she removed the previous set, gave me a manicure at no charge to me, and showed me how the previous technician I was using at a previous location neglected to inform me that it's important to remove sets every 4-5 fills to ensure the condition of the natural nail maintains good quality. she was very educational and I appreciated it, as most nail techs do not take the time to slow down and even look at the person they are working on. Due to the poor condition of my natural nails she provided a manicure at no cost to me. It was definitely the most thorough manicure I've ever experienced. She was so gentle and did not hurt me at all. She was quick without diminishing the quality of service she provided. Her art work was cute and was identical to what I asked for! My nails are the purple set.
Unfortunately ruby had to go due to family emergency, the owner of the business Bryan offered to do my pedicure: what a great massage, and my feet and legs have never been more soft! The fizzy sensation was great, but the organic and raw ingredients was so aromatic and refreshing.
The massage chairs are well maintained and appear to be brand new! It was nice that the owner promptly provided this service as to not keep me waiting for another available tech.
Victor was the technician who did my sisters fill, very sweet guy. My sister is 15 and does not speak up or advocate for herself well.
He did the cute nail design she requested. Her nails were also done by the previous business I had been going to as well, so her natural nail was in poor condition. as he attempted to clip them down to a length she requested the overlay just fell off. He without hesitation helped her by removing them and giving her a gentle manicure as well as a new set. He made small talk with her to help her with her social anxiety and even cracked a few smiles out of her. He was very quick and attentive to detail.
The shop does offer refreshments of various beverages. The shop was very clean, and was not cluttered or challenging to maneuver through. The tools utilized on me were sterilized and in clean closed packaging. The restroom was odor free, and extremely clean.
The air conditioner worked very well, it was 103 outside and I was cold inside.
The big windows although allowing plenty of natural light into the business did not affect the temperature.
We will definitely be looking forward to when our nails grow out so we can revisit!
Thanks so much for all the people who pitched in on the services provided for our spa day.
Recommend this nail shop! read more