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    Crumbl - West Village

    3.4 (65 reviews)
    Open 8:00 am - 12:00 AM (Next day)

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    Teresa S.

    After dinner we decided to stop in this spot for some of the infamous cookies. I was excited because of the mixed reviews on social media. My friend who loves their cookies said we would like them. It was a long line when we arrived and we all cramped inside to get at full the cold. I was happy because it gave me an opportunity to decide what I wanted. The bank area where staff was making and preparing cookies looked a little chaotic but they were moving fast. There were alot of delivery staff picking up orders and I was shocked people were ordering these cookies for delivery. A few of the cookies on the menu were sold out. It smelled heavenly inside the small store. The cookies were surprisingly big and the pride was fair. My friends ordered one and loved it. I decided on the semi sweet chocolate chip and it was delicious. I ate at few small pieces and saved some for later. I finished that cookie a few days later and it was still soft like the first day I purchased it and I was very impressed. I'm excited to check out some other flavors.

    Chocolate cookie
    미치광이

    They tasted like your usual delicious cookies. I went around 12 PM, and by then many cookies were already sold out, so there weren't many options left. I'd recommend going earlier if you want to try more flavors.

    The array of cookies
    Chris S.

    I visited Crumbl Cookies and was impressed by both the presentation and taste of their freshly prepared cookies, made with premium ingredients. Each cookie is beautifully presented, and the flavors are rich and satisfying. The milk chocolate cookie, in particular, was incredibly soft, delicately chewy, and almost half-baked--a texture I really enjoy, as it's neither too hard nor crumbly, holding together perfectly with each bite. The strawberry cupcake cookie with white sprinkles had a vibrant, zesty flavor that tasted as though real lemon juice was used, adding a refreshing citrus note. While taste and texture vary with each person's preference, one thing is certain: you'll definitely want to have water or plain milk on hand. The cookies are very sweet, with a cake batter-like consistency that feels similar to eating a thick slice of wedding cake or cupcake. Because of the richness, you might notice a bit of food clinging to the back of your throat, so something to drink is a must. If you drink black coffee or tea, I recommend skipping the sugar if you're bringing it along--it balances out the sweetness of the cookies nicely. Crumbl does offer bottled "Crumbl water," though you could always bring your own or wait until you get home. At around four dollars per cookie, the cost and wait time feel reasonable, though I wish there were options to expedite service for faster pick-up. Seating or a stand would also be nice, though I understand this could lead to loitering. Overall, I recommend visiting Crumbl if you have some time to spare. Crumbl Cookies does offer an app, but realistically, for commuters, it's not always practical given the limited locations--in Manhattan only, as far as I know. My total wait time for cookies around 6 p.m. was about 35 minutes: 30 minutes to get inside and an additional 5 minutes to reach the tablet to order. One drawback is dealing with chatterboxes in line who seem more focused on their conversations than ordering, which can slow down the process.

    Fuang C.

    I came to this location a couple times previously and each time there was a line outside. Even when the line is short, the service is so slow. You're at the front of the cash register and no one is attending to you. No one asks if you want to make an order, etc. Every-time, most of the cookies were sold out with no update when they will be available again. Due to those various reasons, I always ended up leaving without a cookie. Still, I was determined to eat a crumbl cookie. I decided to preorder on the app so I can make sure I got the cookie I wanted without waiting on line. I ordered the banoffee cookie. Pickup was super fast, I was able to skip the line and a few people on the line commented that there was a line but I mentioned I was here for pickup. At the pickup counter, I picked up the cookie quickly. It wasn't very chilled - more like room temperature. The cookie presentation wasn't very good. The taste was just as disappointing. It was overly sweet without any real flavor besides just sugar. I neither taste any banana or toffee flavor. The cookie itself is very soft almost like it's underbaked. I took one bite and couldn't finish the rest. I put the rest in the fridge and will give it another try chilled. Overall: quite disappointed with the crumbl cookie but it might very well be the flavor I picked. I was able to try the lemon poppy flavor previously and that was quite delicious. I'll give them another try but I think I might stick to the cakes.

    Katey G.

    We've all seen crumbl on social media, so I finally decided it was my time to try it. This location is riddled with confused parents, preteens, disorganized staff, and sold out cookies. I'm pretty sure any Crumbl located outside of Manhattan would offer a better experience and more variety. The staff here is hammered by crowds of kids waiting for cookies. They can't pack the boxes fast enough. Cookies are selling out before boxes are even packed - you don't know what flavors are left until after you ordered and the cookies are coming out of the warmer. **If you do come to this location, make sure you order in the app. Waiting in line is useless as staff isn't even taking orders. By the time I placed my order at 5:30 on a Wednesday, all the cookie flavors were sold out except for 3. It took about 30min to get my box of four. The cookies are good. If you like a super sweet and gooey cookie, crumbl is for you. They also seem to specialize in cookies with frosting on top - although there was only one flavor available like this when I went. I might be back to Crumbl, but never their West Village location.

    Tres Leches Cake ft. Lotus Biscoff (~$7)
    Aya E.

    Ordered: Tres Leches Cake ft. Lotus Biscoff (~$7) Aya's take: Wow wow wow, this has to be Crumbl's best work! I tried the regular Tres Leches Cake a few months ago when Crumbl first rolled that out and I thought it was decent overall. This one is next level! The cake is soaked in the classic tres leches sauce and topped with Lotus Biscoff cookie butter and cookie pieces. This changed the entire flavor profile for the better! The cookie butter took this to a whole new dimension. It didn't just taste "sweet" like the regular Tres Leches Cake but actually had a lightly spiced, gingerbread flavor that went so well with the moist cake. Service at this location was painfully slow. I placed my order through the app and despite getting there a couple minutes after my promised order time, it still wasn't ready. I waited an additional 10 minutes. PS, I highly suggest getting the app as you can get any free item during your birthday month. Really glad I went with the Tres Leches Cake ft. Lotus Biscoff!

    Mini 3-Pack
    Aimee H.

    Kinda busy and staff were clearly a bit stressed out. You could only order at a screen, and there was no one there to take cash payments so if someone selected the cash option a staff member had to come over and remove gloves to take any cash which caused the line to go slower. They also didn't have the right change for someone as they had run out of pennies. If feel bad for the staff who work there. The company needs to hire more staff for this location or find a way to manage things better. The cookies themselves...supremely average. Very soft and cookie doughy in the middle, almost not cooked. I tried the mini peanut butter, pumpkin cake, and semi sweet chocolate chip cookies and they were nice enough but nothing special. They also do not travel well. Not worth waiting in a line for. Doesn't live up to the hype

    Shawn C.

    I'm really not understanding all the hype - these cookies aren't great. It's also way too overpriced and I don't see why. Maybe it's because it's packaged like an Apple product - but there's no reason for that and it's a waste. Three tiny chocolate chip cookies cost $9.99 here, but I can get a whole package of Oreos for $4 anywhere. Levain's is so much better and worth a higher price. Even the cookies from the Subway sandwich places are better.

    Guava and chocolate chip So sweet, not worth the calories
    Ari A.

    What's the appeal? Go to levain and get a well made cookie. These are incredibly sweet and lack flavor. Had to give the gauva cookie to a homeless person. How is the place franchising like crazy? Also the signs says "180 calories a serving." Guess what, there are 4-5 servings in each cookie. Misleading marketing? I think so....

    Sign in store
    Cee G.

    Love Crumbl here all the time It's a small cookie store just enough to get your cookies and leave. I love the fact they have new flavors every week The people that work here are always friendly I can't wait to see new flavors in the upcoming weeks for the holidays.

    Shirley C.

    Solid spot for cookies. They have a self service kiosk in the front where you place your order. Your name then pops up on the screen up top to let you know where you stand on the queue. I opted for the 4 pack which was around $17. I selected the salted caramel cheesecake, chocolate swiss roll, chocolate chip, and chocolate cookies and cream. As other yelpers have mentioned, the middle of the cookie leans more on the undercooked side and may not be suitable for everyone. My friend and I enjoyed it however. My favorite was the chocolate swiss roll. The chocolate flavor was prominent and the taste was similar to a brownie. Would go back again as they rotate their flavors weekly.

    Tiff T.

    Honestly I love Crumbl I can't lie Each week new flavors drop so you have to be on top of ya app when they drop the new flavors. My fav is honestly the chocolate chip which drops every week.. I came back twice for the French Toast cookie THIS COOKIE HONESTLYBSELLS OUT SO FAST SMH ITS SO GOOD

    Diana C.

    Went during their birthday week. I feel SO bad for the workers here. They were slammed and it took me an hour to get 2 cookies. They need either more staff or a way to manage the line at all times. It would get dangerously crowded which isn't safe for the staff or customer. Staff were as helpful and pleasant as they can be despite the stress on their shoulders.

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    4 months ago

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    3 days ago

    yummy and great I love this place so much itta amazing. yes yuh !!!!!! let's go let's go let's go

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    3 months ago

    Yummy cookies, love the rotating menu. I prefer the warm cookies. I recommend getting the minis to try more flavors

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    Alex S.

    ❤️ Your support means the world to us!

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    5 months ago

    It's always a Quick delivery and very reliable service. Cookies 75% look like picture when delivered.

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    2 years ago

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    8 months ago

    Always A Thrill. Excellent desserts and customer service. Every week a new treat. Thanks Crumbl!

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    9 months ago

    10/10 definitely the best crumbl place, everything's nice and fresh definitely recommend

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    1 year ago

    I love most cookies I made it a habit of trying all the cookies lately my family and I injoy eating them together

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    2 years ago

    Best dessert ever made . I would always go back, I would definitely recommend to my family and friends

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    1 year ago

    Good service they were fast and quick would recommend. No more notes 195 Bleecker street

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    Crumbl - West Village Reviews in Other Languages

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    3.8(58 reviews)
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    Service could've been a little quicker. This is an upscale Mediterranean restaurant that is…read moreintimate perfect for celebrations. We celebrated a birthday here and everything felt elevated. Standouts: branzino cooked to perfection, dangerously good pita (we ordered extra), and the shrimp skewer. The hanger steak and lobster arrabbiata (could've been spicier) were also hits. Chicken skewer? Just okay. We had thLychee martinis & Dreams of Amalfi Hazelnut bar, crème brûlée (we topped itwith melted chocolate from the cheesecake), and Dubai chocolate cheesecake On the pricier side, but worth it for the ambiance, service, and flavors. Perfect spot for date nights, birthdays & special moments.

    We came here to celebrate a birthday... after perusing their website and IG we decided this was a…read moregreat place to celebrate a birthday.... Well we were kinda right. Amavi is a great place to celebrate a birthday if you like a loud, DJ spinning, hookah smoking, over priced Mediterranean restaurant, this is the place for you. Now, this isn't to say this isn't a good place but be prepared. The food is decent, nothing to run and tell anyone about, except their Bronzino was absolutely delish! I wish everything else was at the level of this dish. Here is a run down of everything we ordered and ranked.... 1= fire the chef, 10 = Michelin Star Grilled Octopus :6 Caramelized onion Hummus :7 Sautéed Tiger Prawns :7 Tuna Crudo: 10 Bronzino: 10 Salmon: 8 Lamb Chops: 7 Mashed Potato: 8 Asparagus : 7 Lobster Aribbatta: 5 Hazelnut bar: 0 Dubai Chocolate Cheesecake: 0 Whatever you do, don't order desert. They are not worth it. So if you're looking for a lively and loud space with decent food.... Walk on over! Enjoy

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    Amavi - Mid Course - included in Prix Fixe (~$140)

    Mid Course - included in Prix Fixe (~$140)

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    Keki Modern Cakes - Bouncy cheesecake

    Keki Modern Cakes

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    Wow, this little shop is unassuming, it definitely catches the eye, especially for someone like me…read morewho loves Asian pastries. I've never tried a Japanese cheesecake before and was extremely excited to be able to pick up some treats for my coworkers as well as my partner's birthday cake from Keki. Ordering is fairly straightforward and done with a simple machine outfront. Once your order is ready one of the staff members hands it to you through a window; there is no inside area accessible to customers but our food came quickly and we took it back to the office. The cheesecake was fantastic. I read a bit about the background of the shop online and how the owner really cares about using high-quality ingredients, specifically dairy. It was justas described, light and bouncy. I enjoyed how it was not overly sweet and found that it was all too easy to devour the entire cake over the course of two days. Despite it not having much weight to it, it traveled surprisingly well as I took it home on my three train commute! Similar to what others have said, the real highlight of the shop, in my opinion, are their cream puffs. I'm not sure what I was expecting, but the outer layer was thin yet had a nice little crunch to it. We tried the classic milk, cookies & cream pistachio and ube flavors. Our favorite was the pistachio by far, which had such a unique yet decadent flavor and our second favorite was the milk cream puff. There's not much else I can say other than you really have to go here and try the desserts yourself. If you're a fan of Japanese desserts that are rich yet not too sweet, you'll be a fan of Keki.

    Just got some tarts here so my review isn't reflecting what they're known for or typically have. I…read moreliked these ok because it was creamy and light, not too sweet either, but it may be the crust part that I wasn't as much of a fan of. There are lots of other tart places that do something sinilar and didn't really think these were that memorable. But read this keeping in mind I didn't try to cake items so that product may be better if all you're looking for is a light fluffy dessert that's not too sweet. Try something else here! Just did take out option here so not much to ambiance or service from my experience to speak on.

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    Prince Tea House

    Prince Tea House

    4.2(228 reviews)
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    Inside

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    Mango Mille Crpes Cake

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    Crumbl - West Village - bakeries - Updated May 2026

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