great cookies very good costumer service from the first experience recommend on trying again

We had a really good experience when we walked in here after eating some ramen and drinks next door. We were looking for something sweet. Though they didn't have the birthday cake cookie this time they did have a celebration cookie in honor of St. Patrick's Day. These cookies are $4 for the minis and $5 for the full size, so why not go for for the gusto? Also it's impossible to be satisfied after one mini. Maybe after four minis... not just because of the taste but because each flavor is so distinctive. We went with half a dozen large cookies which run about five dollars a cookie a.k.a. $30. The one that impressed my friend most was a cheesecake version of the cookie dough which had whipped cream and was decorated like a flower. The brownie cookie was exceptionally good without being overly sweet. But who doesn't love the standard beautiful big pink sugar cookie? So you have to get one of those. The best thing about these cookies are how dense and moist they are without actually being overly sweet. It's hard to believe but it's true. And the two gentlemen serving us were very helpful answering our questions with warmth and humor that made the visit pleasant; they were hospitable: Jaymian and De (hope I got the spelling of the names correct ) The only bummer is that the store is not open on Sundays and the only reason that's the problems is because we went on a Saturday and left a very special present there in our excitement to leave with the cookies. Waiting to hear back from the store about our left behind package but has a fantastic conversation with Candy when we called in about it -- without any judgment they understood very clearly how our excitement about the cookies could've made us leave behind very special gift. Could the service at the store better? We think not. #FanaForever read more

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It's been a while since I been back so I'm updating my review up to a 4 star. I like that they have mini versions now so you can try more varieties instead of just getting one big one. I got a couple of things: Chocolate peanut butter cup Cheesecake, cookie and cream tres leches, Snickerdoodle skillet, and peanut butter crisp. They were all good, but my favorite was the two items that had the least cookie component hahaha. Tres leches was moist and yummy and the cheesecake was creamy and smooth. Service was still pretty good, the guy accidentally dirtied my box with chocolate gloves and he tried to clean it off before giving it to me It's just a take out place so there's no room to enjoy the cookies there. I'm surprised they open so early though but I guess that's not a bad thing read more

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All right parking was a squeeze. It's a smaller parking lot. The food was great of course I ordered on my phone but when I enter there is no hello no hi no nothing like any other store so I must say that the customer service was poor matter fact they just slapped it down on the cupboard and it had my name on it and I looked at it. It wasn't here this is for you and I was the only person in the store. There was no welcoming hello The ambience sucked. The store could have been cleaner and it was just open to young guys in the background goofing off and being inappropriate. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

The cookies are way too sweet, just really bad. Sorry but you should try some good French cookies from top notch pastry shop, don't exist in this country. read more

- hmmm double choco chip - I totally thought it was a regular cookie, so I was puzzled to see so many pieces of chocolate on my cookie. It was intimidating, but still tastes great. I ordered it online and picked it up quickly from the store. read more

Crumbl - Bellevue - Double choco chip - Bakeries Near Me - Bellevue, Washington

Oh wow, that was a reall delicious cookie. Huge, full of chocolate, super buttery, warm and soft with just the right amount of crispy edges. And for me the best part was it wasn't overly sweet like so many bakeries tend to do , so you really could taste the full flavor of all the ingredients, and not just sugar on top of sugar. Yes please!! A T-Mobile promotion prompted me to check out Crumble, which I didn't even know was in Bellevue. And even though it was a free cookie, the staff person who helped me was super nice. Highly recommend, I'll definitely be back!!l read more

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I saw that this week Crumbl had a lemon cupcake cookie and a butter cake cookie, so I stopped by on a Tuesday evening. At around 8:45 PM the parking lot was shockingly full, but there were spots available close enough to the shop. I ordered 4 cookies, two lemon cupcakes, a butter cake, and the semisweet chocolate chip, on their touch screen ordering system. There was another group in before me, but all our orders came out very quickly. 4 cookies for $17ish dollars is quite pricey. For me, each cookie will last at least 2 servings though. Especially the butter cake, which was quite thick of a cookie, and a nice thin layer of whipped cream. The chocolate chip cookie was my next favorite, really rich, chewy. I still enjoyed the lemon cupcake cookie too, the frosting was quite good, rich, lemony, and sweet. A good cookie but it definitely is pricey read more

Crumbl - Bellevue - Wall decor - Bakeries Near Me - Bellevue, Washington

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We had crumbl cookies delivered on a Friday. They came warm and ready to eat. I had eagerly been waiting to finally try these legendary cookies and they lived up to the hype, they were tasty and warm though not all of them were worth the price. We tried 5 cookies. The chocolate chip was soft and chocolatey which was delicious while warm. When cooled it tasted slightly less cooked but still a good classic chocolate chip. The blueberry one was DELICIOUS. The cookie was more cakey, but the flavors were well matched and made for a perfect bite. The biscoff one was okay, it was a bit on the crispier side and did taste like biscoff, but came out a little dry. The chocolate peanut butter one was my least favorite. The chocolate and peanut butter on top peeled off and were dry and didn't mesh very well with the dry cookie. Overall, good cookies, some better than others, but worth a visit. Be warned they come at a price. I cannot comment on the store as they were delivered, but we would order them again. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

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I don't understand the hype of Crumbl for the first this weekend. I got my son the milk chocolate cookie that he picked up. He only ate less than half of it. I took a piece to try and I can see why he didn't finish it. It was super sweet and butter flavor over power the cookie. Not a fan and definitely would not get it again. Also, the product/selection is way over priced for what it is. $5+ for a cookie that doesn't even taste good. I thought about getting the mini cookie trio to try but after tasting my son's cookie, so glad I didn't. It was over $9 for three little cookies. I am a casual home baker, but with the money I can spend here, I can make a lot more cookies and taste a lot better. Not worth the money and really do not understand the hype of this business. read more

I am disappointed. I won't be coming back. We got the celebration cake cookie and it was hard and crunchy on the outside. I've had many crumble cookies in the past and I can tell that this is not a fresh cookie. I am disappointed and do not feel the cookie is worth the price. read more

Bought a box and took home to gma's. They were GONE by the afternoon!!! I think that tells you all you need to know. :P My GMA hadn't had Crumble so we took a little drive. The cookies were HUUUUUUUGE! Price was decent for the size of the cookies and for the variety. I would definitely visit here again for a fun little trip for those cookie lovers in our family! read more

Pretty expensive and not sure what the hype is all about. I saw these cookies being advertised on social media and tried it but it's overly sweet and a bit too soft for me. Almost like raw cookie dough texture. If that's what floats your boat then you'll probably like it. wasn't really my thing. I did see at Costco there's discounted gift cards for crumbl for those that are super crazy about them! Just not for me... read more

Personally I loved the aroma that comes in when you step into the place. You are sure to get tempted. The place is very clean and hygienic. You definitely won't have any qualms about buying cookies from here from hygienic perspectives. I tried their Brookie which seemed to be like half normal cookie and half dark chocolates cookie. Loved it ! They have a few more flavors that you can try out. Interested in their Halloween special - pumpkin based cookie. The service is quick. As for why not 5 start - I think being a just cookie outlet, they have very less cookie flavors. They could improve on it. Second, if you are buying just 1 cookie that's like $4 - I think it's too expensive. The best deal you get will be with 6 cookie. They probably have an offer running and I think whether you get 4 cookie or 6 cookies it costs the same ~16. Overall it felt pricey to me.. read more

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Fast service, taste of cookies depend on weeks;) but anyway that's good store. Kentucky butter cake is great tho. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

They intentionally make big cookies with raw dough in some parts, my cookie was under baked in the middle. If they have to sell you a cookie cutter, why don't they just make the cookie smaller? They want to charge $5 for it and not make any smaller sizes available as a sampler box or just for single cookie purchase. I asked about tiny cookies they had on display, and it turns out you have to order them 2 days in advance. No signs said that anywhere and the self order pad wasn't helpful either. The back kitchen was filled with people but I had to stand there and shout for someone to hear me over the hustle and bustle, and that was awkward. The pickup counter was filthy, greasy and covered with crumbs. Their prices nickel and dime you for every little thing like a cookie cutter & empty boxes with their logo on it. I thought I just trying to just buy a cookie, not navigate though a genshin impact style of micro transactions. Will never be back, and I wanted so badly to like them. Their overlarge cookies invite you to overindulge in an unhealthy way and is way too sweet and overpriced. read more

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Everything is automated so you don't have much interaction with the staff. Place your order on the iPad and get your cookies within minutes. There is new option of mini size cookies now. Welcoming bright and clean location. You cannot pay with a gift card from their app. read more

Crumbl - Bellevue - This weeks cookie menu - Bakeries Near Me - Bellevue, Washington

This is a pretty no-frills joint, but hey, we're here for the cookies. Kiosks make it efficient to place an order and wait, but it might have an effect on the level of service. Typically, pretty young employees with straight faces and minimal engagement. However, the cookies are phenomenal, as they are at any Crumbl location across the country. They had some little pies for Thanksgiving but the cookies still looked better to me! Just be careful because they are a whopping 750 calories, so not the place to go if you are counting calories! read more

Let me preface by saying I'm not a sweets person. These cookies are Humongous, DENSE, RICH, BUTTERY, and CRAZY SWEET - not for the faint of heart :) I tried the New York Cheesecake and my god was it sinful. So good though. read more

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Came for the free cookie for T-Mobile Tuesdays. I'm not usually a fan of chocolate chip cookies but this one was fantastic. It was very soft and chewy but at the same time, holds its shape well when picking it up. Probably won't be back due to my already elevated cholesterol but it was a great one-time experience! read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

My friend insisted. He said his sweet tooth craved Crumbl. After looking up the nutritional information I'm fairly certain his sweet tooth has a sugar addiction issue. One Crumbl cookie is 4 servings, which made me try to envision how one would cut a single cookie into four parts. The purchase experience was completely transactional. There was no customer service, no acknowledgement, and very little interaction. We ordered and paid through a touch screen and then picked up our cookies. The human element was absent. Still we had cookies. Crumbl cookies are all very rich and very sweet. The chocolate chip cookie was fine. It wouldn't be my top recommendation. The classic pink sugar cookie was better - it reminded me of a similar cookie from years past - but I still found it not to be as good as my memories. The birthday cake cookie was my favorite. It was quite sweet, but it seemed to have a better balance. I enjoyed the taste immensely but still it was very sugary. I never ate a whole cookie, often splitting in half. We ended up buying more than we could consume and froze most of them. They reheated perfectly and still tasted great - like eating pure sugar. read more

Crumbl - Bellevue - So many cookies! - Bakeries Near Me - Bellevue, Washington

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this is a really nice place to go to and eat crumbl cookies! The service is really nice and has a really good ambiance

I found a piece of plastic in my cookie. The hygiene is very concerning. Please double check your cookies or if you're buying for little ones. Or simply avoid this place. It's a chain and likely get frozen cookie dough from a warehouse. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

Jojo showed us the cookies to verify our order and treated us really well. The interior was really clean, too. The cookies came out really fast and looked amazing! Everyone at my banquet loved the cookies. Thanks, Crumbl! read more

Crumbl - Bellevue - Mini 12-Pack - Bakeries Near Me - Bellevue, Washington

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Went on a Friday evening and boy it was packed! Probably because this spot just opened. We were on a mission to get the mooncake cookie (which is basically just cookie dough with a frosting filling). Initially they were sold out but there was a batch ready in 30 minutes :/ so we went next door to get some fro-yo and did a little shopping across the parking lot at Walmart. After indulging in dessert #1, we headed back and managed to snag our 3 mooncake cookie and a dirt cake cookie. However they ran out of the banana cream cookie this time. Ordered on a computer kiosk and waited ~10 minutes. WHY DID IT TAKE SO LONG IF THE COOKIES ARE PREMADE AND SITTING IN A WARMING OVEN!? Yes, someone needed to frost the 1 chocolate cookie. But that should take no more than a minute. Taste wise, they're good. But not mind blowing and definitely not worth all the hype around this brand. They're your basic Safeway cookies but bigger and chewier. Yes, they're cute and slightly more unique. But the flavor falls short. For ~$4 a cookie, I'm not sure if I'll be back for more. It's worth a try once but don't have high expectations. For that money, I'd rather buy a 24 pack of cookies from Walmart. PS: each cookie is said to have only 100-200+ cookies. But make sure to multiple that by 4!! Enjoy at your own risk. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

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My experience today around 7:30pm on a Thursday was a lot different than last weekend when they had their grand opening. Service was slower, the presentation was messier, and the box was sticky and dirty when they handed it to us. The employee handed us our box with stuff all over it and then attempted to clean the top of the box by wiping the mess away, but he ended up smearing it everywhere and handing it to is anyway. The bottom of the box was dirty with icing as well as the sides, so when I put the box in my lap while my fiancé drove, cookie icing got on my pants. - I am so happy Crumbl Cookies has opened a location in Bellevue! They are located in the Kelsey Creek Center on 148th and Main St in the same parking lot as the Walmart Neighborhood Market. There's plenty of parking in the lot out front. I visited on a Saturday around 6pm, and the line was not too long at all. When you arrive, you can order from a tablet (or ahead on the app to receive points). Each week, they have new flavors, minus their signature chocolate chip cookie that stays on the menu. The cookies are large, super soft in texture, and outstanding! I tried the chocolate chip, walnut fudge brownie, old fashioned doughnut, and fried ice cream cookies. Every cookie was so tasty. Once your cookies are boxed, someone will call your name and show you the cookies in the box before closing the lid to ensure they look ok and the order is accurate. I really appreciate this! For pricing, it's 4.78 for a single cookie, $15.58 for a 4-pack, $23.98 for a 6-pack, and $40.78 for a 12-pack. read more

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there food is good and the service there is so good the people are nice and the place is very cute read more

Good cookies. I love the chocolate chip. I also like how they have the mini size cookies.

Welcome to Bellevue, Crumbl Cookies! I was happy to learn that Crumbl had opened a location in my city as I have a huge sweet tooth and Crumbl's cookies are always soft baked and range in flavors. They're good. I visited Crumbl Cookies in the late afternoon and the place wasn't too busy. Located in the shopping plaza off of 148th by Walmart, there are 20-minute parking spots right out front, which is all you'll need at Crumbl. It's an easy process as you order and purchase your cookies using the touchscreen and then wait for your order to be prepared. The flavors change weekly, and of course, the more cookies that you purchase, the better the deal. With that said, I ordered four cookies for about $15. I chose the peanut butter blossom, the raspberry cheesecake, the french silk pie and the caramel popcorn. Of all the cookies, I liked the french silk pie the most because it was the most chocolatey, which is my vice. Plus, it had the light, mousse filling that french silk pie is known for, so heck yeah! But all of the cookies were solid - and the portion for each cookie was huge. They're definitely easy to share. I never finish a cookie in one sitting. Glad to have this cookie shop in the area as it'll make for great gifts or to treat yo' self! I'll be looking forward to seeing what other flavors of cookies exist from here, as I'm sure it'll be tasty. I've never had a cookie from Crumbl that I didn't like. read more

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I'm always in this area, but finally stopped by because they had a Fruity Pebbles one, and I just had to get that for my bf since he loves Fruity Pebbles. Quick and easy to order on the self kiosk, and the cookie came out quick. Staff was friendly. Yeah, cookie is pretty pricey, but they're a good size and always interesting flavors. The Fruity Pebbles one was good, but we didn't finish right away, so the cereal topping got stale. read more

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Delicious cookies and affordable way to surprise a loved one for any occasion! I like that they change up their flavors. They are very consistent in their quality, and ordering through their app is so easy. read more

Stumbled upon this cookie box at my office. They looked fancy so sure wanted to try. Haven't heard of Crumbl cookies before but looks like they are fairly popular brand in Seattle area. Cake batter cookie - 5/5 Just wow! Creamy batter that melts in your mouth on first bite. For all those with sweet tooth, you should try this. One of the best cookies I ever had. You can be guilty about your calories later, you are missing out on life. Dark Dream cookie (chocolate) - 3/5 The last cookie set a high bar. This was too dark for me - bitter taste. I must other flavors someday. No doubt, this is added to my go-to cookie shops from now on. read more

Crumbl - Bellevue - Cake batter - Bakeries Near Me - Bellevue, Washington

great cookies love them! Returning customer for sure. Perfect for a special treat to your self or group

These cookies are giant! The pink frosted and OG chocolate chip are my favorite. A bit expensive- but everything is nowadays.

I have purchased cookies in 2 occasions. The cookies were warm & soft when I picked them up the first time. The second time they were hard. Their flavors change not sure how often. Kinda cool if you are a fan of them but if you find one you like best might be a while before its back. They are overly sweet. Eating 1 cookie feels like a lot. A fourth of a cookie makes me want to drown in water from how thirsty the amount of sugar makes me. I consider myself a sweet tooth but these cookies are over the top sweet. $4 and something before tax seems like a fair price for the size of the cookies. Customer service here is non existent. The employees are busy baking cookies, packing & calling out names. Its very much so a your in & your out place. Expect minimal interaction with the young people there. In my opinion they are over hyped. read more

Crumbl - Bellevue - Bakeries Near Me - Bellevue, Washington

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Im at a lose for words. What is the point of preordering the brownie 2 hours in advance if when I get there after my 30 minute drive they say that they don't have any? Someone needs fix this horrendous disservice that was done to me. I will never be returning to crumbl Bellevue again. Crumbl completely waisted my time and money. read more

I'm a new crumbl fan, and I'm so glad there is a location in Bellevue for whenever I have a cookie craving. Parking is super easy in the lot with 20 min pick up sign stalls right in front of the store. I love that you don't have to talk to anyone in order to order, you can just use the touch screen pad to place your order and pay. Then they call your name when your order is ready and you're ready to go! They have the mini cookies available on Mondays only right now which are on my list to try. My favorite so far is the milk chocolate chip cookie! read more

Delicious cookies and great service. Got the 12 mini cookies for 27.99, pricey but definitely worth it! read more

Crumbl - Bellevue - To go box for 12 mini cookies - Bakeries Near Me - Bellevue, Washington

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Decadent cookies for about $5 each. Had the maple bacon cookie and the double chocolate cookie. Maple bacon one was surprisingly good! Pretty expensive for a cookie but was a nice treat. read more

This is the 2nd time I have been here and the experience has been consistent. Staff is more focused on making the cookies than on helping customers and it takes a bit to get someone to help you. Sadly no staff is ever smiling, even when I am super friendly to them. The people I buy the huge frosted cookies from saying they are amazing and rate them 8-9 out of 10. They do not have any gluten-free options so I am not able to have any. The lighting always makes it seem very "happy" and it appears to be very clean. So you have to decide if a poor customer service experience is worth delicious cookies or not. At least you'll know what you are getting yourself into. Sometimes it's worth it. read more