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Crumbl - Issaquah

4.3 (67 reviews)
Open • 8:00 am - 10:00 pm

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Jamie B.

Typical crumble location cookies were good. I just felt it was a bit cold with absolutely no contact or communication by employees walk in place your order. Wait when you get your cookies.

Strawberry cheesecake
Heather B.

This was the best version of cookie from Crumbl I've ever had. The cheesecake was super smooth and sweet but not overly sweet. The strawberry sauce was the perfect blend along with the shipped cream atop the cookie. Seriously sooo good and staff were super nice and efficient- didn't wait more than a minute for the dessert. Might have to come back and get another cheesecake before it's gone!!!

Large cookie in box.
Steve P.

I was in town from California to visit my mother -- still vibrant and engaged at 84 -- when we noticed this new storefront. Exploring, we discovered a selection of colorful cookies on display inside, many with a layer of decadent frosting on top! Each came in two sizes, small or large. I chose a large frosted affair while my mother stuck with the tried-and-true small chocolate chip toll-house variety. The clerk informed us that, unfortunately, the small cookies are not sold individually but only in mix-and-match three packs. So we built a three pack from the most appealing selections. Ah the childlike Joy of discovery! We returned a couple days later for dessert after a near-by dinner out. My only suggestion for improvement is for the counter clerks -- local high schoolers by the look of it -- to enjoy themselves more and take their showmanship up a notch or two: unleash your inner Willy Wonka, this is your opportunity to shine! (I fondly recall my own food service days in the mid-90's keeping the salty spirit of the Seattle waterfront alive hawking fish and chips from the sidewalk counter of an iconic restaurant. You only live once, might as well make the most of it!)

Varsh P.

Amazing moist cookies with so many flavors. Best gifting option . Extremely clean place which makes extremely delicious cookies. I felt they are over sweet for my taste buds. Quick service.

All different cookies this season
Kumar V.

Crumbl cookies continues to impress me. Great tasting cookies with an ambience and smell that will make you fall for one their cookies. Can't really pin point what they are doing wrong - this is everything you would want from a cookie. My only complaint with crumbl cookies is that they have limited flavors at one time - maybe that's their signature but you will always have limited options to choose from.

Meredith F.

Gah! I am really bummed out to write this review. I hope that it won't discourage you from going in and trying the cookies, but instead help management get things together, because I want them to survive. I live in the neighborhood and it's a cute place and I love supporting creative businesses up here. It was a wet, cold rainy night and I needed an emergency birthday gift... actually, I needed three gifts. SOOOO, being late to the party, I ordered my three batches of 4 cookies each, online, 40 minutes ahead of picking them up. I was excited that I found an easy, cute, yummy solution for the the triple bday party I was going to be late to. I got there in a mad dash, to pick up my order, and the young girl making a new batch of cookies -- looked blank-eyed and wondered whatever was I talking about?? She had no clue I had even put in an order. When the young man saw all this happening, he sprung into high gear and quickly figured out the order and "POOF" together they made it all happen fairly fast for me. I have teenage kids too... so I know they didn't intend to be neglectful, they are just learning about running a store. I was disappointed that they had to prepare my order while I waited. What is the point of taking my time to order ahead if they are just going to make it while I wait? I could have spent my money and time shopping in a store if I wanted to do that. My husband, made me realize that 'these are just young kids' trying to manage a business on a Friday night by themselves and they probably don't have much experience with melding big picture and tiny detail thinking all at once. I was one of two customers -- and I would worry if there were a lot of people in here all at once. If this was my shop and I owned it, I would get a very experienced person to run this place and help with marketing, customer service, passing out samples, and put some comfortable chairs, maybe even a table in there for people to be able to sit down while they wait. I would also get new lighting... why is it neon white lights? It is blindingly bright -- and warmer lights would create a warmer environment. Maybe that is the franchise call, but they should re-think that. In all truth, this place is new and it is already running on auto-pilot and we know how that goes in the Highlands -- look at Zeeks. Do you remember the Yogurt Shop/Mrs. Field's cookies across the street from Zeeks? It was packed every day in the summer and every night year round, and it went out of business in just a few years. THAT was heartbreaking. If this was my shop, I would amp up the whole entire business and really invest in foot traffic. I would put promotions together for every single customer... "bring a friend", "come again and we will let you try a new cookie".... "new cookie Monday's", "afterschool specials" .... oh the things these people could do to double their foot traffic, but, this isn't my place. Saying all that... the 2 kids running the shop were friendly and they tried hard once they saw the problem and did everything they needed to do to get my order together quickly. They are trying, but is that going to be good enough for this cute little place to survive up here?? IDK. Go and try them. Their product is great... just need to invest in the experience and delivery of it. Okay, let's talk about the good part: The cookies... are a HUGE WOW FACTOR -- like eye popping WOWOWWW! My college kids, who I gave them too, LOVED THEM. My neighbor -- who told me to go there-- said it took her a whole week to eat her cookie. Now I know WHY!!!! These are massive, deliciously RICH, and they are actually 'the rich man's cookie' -- I had never even SEEN a cookie look like this. I was impressed seeing the girl MAKE them right at the counter. WOWO! I like that they sell them in bundles to make it easy. Their online selection process is so simple and wonderful to use, just hope they are reading the order on sight : ) You will drop a pretty penny on these cookies, but you will also make a WOW statement when you deliver them too!

Fenny C.

They just open in issaquah Highlands area months ago. Gotta try their pumpkin chocolate chip. Fyi, it is more feel like muffin top than a cookie, but I like it anyway. Store is pretty clean. There was only 2 ppl working when I visited the store on Sunday around 6pm. You can order using their kiosk by the wall instead of the counter with human. They are pretty fast. Plenty of parking. Btw the entrance by the parking lot is the back door. Love crumble cookies!

Yummy lemon cupcake!

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28 days ago

The employees here are friendly and helpful and provide great service and the Crumbl cookies are always delicious.

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3 months ago

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8 months ago

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Alex S.

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1 year ago

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Alex S.

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1 year ago

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Alex S.

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1 year ago

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Alex S.

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7 months ago

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Alex S.

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4 months ago

Good service. Cookies are amazing and I love how they have new flavors to try every week.

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Alex S.

❤️ Your support means the world to us!

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8 months ago

Great service. Friendly staff. Convient location in the Highlands. There is an Ease of ordering.

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4 months ago

Fun for celebratory things like birthdays!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Alex S.

So glad you stopped by! See you next time for more sweetness! ⭐️✨

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9 months ago

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2 years ago

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1 year ago

My kids love Crumbl they love to get get Crumbl on there Birthdays we also love to send Crumbl to friends on birthdays

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1 year ago

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3 years ago

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Alex S.

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3 years ago

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3 years ago

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Alex S.

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4 months ago

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Alex S.

Thank you! ❤️ Looking forward to baking for you again!

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2 years ago

system was down and couldn't order unless it was through the app or cash. But no bills over $20..

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Alex S.

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2 years ago

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2 years ago

I've only ordered pickup from this store, but everything has been great when I have! Definitely recommend.

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3 years ago

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3 years ago

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Alex S.

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2 years ago

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2 years ago

Everything is good the cookies, the service, weekly selections, very clean store, ambiance, friendly staff

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2 years ago

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2 years ago

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Alex S.

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2 years ago

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2 years ago

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Alex S.

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3 years ago

I am so happy to try these cookies! I went to the Sammamish store and they were RAW! Issy store did them right!!!

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Alex S.

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3 years ago

Love that they switch up the flavors. Love to try new stuff but also have my favorites

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Alex S.

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3 years ago

Delicious cookies! A little pricy but worth getting every once in a while.... Free cookie on your birthday

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2 years ago

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2 years ago

Really good fast and reliable I usually go to this location have had no issues. Workers are friendly.

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3 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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Review Highlights - Crumbl - Issaquah

“friendly staff, clean facilities, and knowledgeable about the current selection.”

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Crumbl - Issaquah - bakeries - Updated November 2026

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