Croach is toxic, quite literally. Their service technician failed to properly close a bait station, resulting in one of my dogs consuming nearly a full station's worth of rat poison. Fortunately, he survived, but only after $800.00 worth of veterinary bills. If you care about your pets or your children, I'd recommend finding a professional pest control service. read more

We have not used Croach's services. However they seem very UNPROFESSIONAL by coming to our community, going door to door, aggressively trying to sell their services to us. We do not appreciate the fact that they LIED about "working at your neighbor's today, so we're just coming around to see if you have pest issues in your home". read more

I haven't used this service but I just got solicited by two of their employees outside of my house right now. They look the part- very professional, but the moment they started talking I knew they were in for some trouble with me. I've lived in the PNW my entire life. I love it here. I've lived in this house for 35 years and spiders and me get along great. You're not selling me on this service regardless, but the way they came off was super low-rent and childish. Right out of the gate they started strong: "I don't know if you're a yelper, but don't go on yelp. they're bad. did you know they're getting sued for extortion?" oh geez. They started with claiming that everyone in our neighborhood was a customer and that I should be too. "sure...?" They told me that with all these trees out here there's a LOT of bugs. "yup." aren't you afraid of bugs? "nope." and they laughed that off as "haha, yeah neither are we!" They said that I might be okay with spiders, but what about your friends? I told him that my girlfriend hates them. "oh she does? well, she's worth $60 a month, right? I bet if you went with us she's kiss you on the mouth!" what the eff? Great sales pitch, buddy. Then they proceeded to walk around my house which, admittedly has a lot of cobwebs and spider nests. They told me this is no good. One of the guys crouched down to some webs on the ground and jumped up and screamed when he saw a spider. A grown man screamed at a spider he found outside, in ivy. A Man who's job it is to EXTERMINATE SPIDERS. Is this real life? I just openly laughed. He later tried to catch it and then jumped and screamed again when it tried to crawl up his pen he was using to poke it. They then tried to do the hard-sell, saying they'd be on my street in the next 2 days and they'd pencil me in. I said no thank you, i'll give you a call if I change my mind. On their way up my driveway a crow happened to fly over head and the same scared guy ducked down and quivered. "oh my gosh, I thought it was gonna poop on me". I would feel sorry for them if they weren't trying to take me for a ride. It felt like a bad candid camera skit. I may get someone to clean up around my house someday, or more likely I'll do it myself because home projects are rewarding when it's all your own work and sweat equity, but there has *GOT* to be a better service to go with than these guys. They said $60 a month, but then earlier said "2 services a month for $120" So right from the get-go there was some bait and switch going on. For $120, one stop at Home Depot and a free Saturday I could clean up my house real good. Thanks for the motivation guys. Also, I wont scream at spiders and birds. read more

In my opinion, this service is a fraud. You should read your service agreement carefully because after the one year agreement is over, they will auto-renew without asking you if you want to continue your service and keep charging you quarterly for little work done unless you cancel ahead of time read more

We recently moved in to a new house and due to being next to greenbelt area, there were tons of spider web all across the house, both inside and outside. It really bothered me because one night, our kids were screaming because there was huge spider inside the house and I had to use broom to squash it. At this point, I was ready to hire professional pest control service. Coincidently, the next day a guy named Spenser showed up as I was playing at the front yard with my son, he asked if we had any pest problems. He quickly scanned outside of the house and spotted bee hives, and few more big spiders that I squashed the night before. He said they were hobo spider and is poisonous, so should not be messed with. Without much hesitation, I signed up for the service and technician would clean the spider webs all over the house, and guaranteed pest free in couple of weeks. Couple of days later, a technician showed up and started de-webbing from the garage. Maybe my expectation was too high, but he just de-webbed the large ones and missed many medium sized ones and did not pay much attention to the details. I also asked him to de-web inside the house but he said it is not his job to do inside. That was a big surprise as I was told when I signed the contract, that the technician would get rid of the spider webs both inside and outside. Next, he sprayed the pest control solution around the house but it was very poorly done with many missing spots. After about 10 mins inside, he said he was done and would de-web out side . For about 20 mins or so, he did the outside but again, missing small to medium sized ones. After spraying the solution all around the house, he was done and ready to leave. I later realized that he missed spraying the solution in the garage. After he left, I took out vacuum cleaner and started de-webbing the inside with it as I was told inside was not part of the service. So overall, I was pretty disappointed with the service and wasn't sure if I wanted to continue the service through Croach and called Spencer to give the feedback on the initial service. He was really sorry that I got such an unsatisfactory service and promised to send another technician who's more experienced. Few days later, another technician showed up, named Levi. He was very polite, friendly, and sincerely apologizing for what I went through and he pretty much redid everything. The level of detail that he went into was amazing and he got rid of all the webs in the garage and outside of the house. It took him nearly 2 hours to perform and you could feel that he was doing his best to do his job right. I have not met such a professional and friendly young man in many years and I was so delighted that he came out to re-do the work. He definitely fixed the issue I had from the initial service and exceeded my expectation. I am confident that bugs will be gone soon and was glad that I chose right company. Thank you Spencer for quickly addressing the issue by sending your ace Levi to our house. read more

This has to be the worst company in existence. I was approached by a door-to-door salesman who talked about their services and had his tech with him who was pointing out spider webs and stuff. I told him I was not interested at this time but maybe later in the year. He asked for my email address so they could contact me, so I gave it to him. A month later they schedule an appointment for service via email, which I said this is not a good time maybe next month. So next month they schedule an appointment via email which I didn't check because the email address I gave them was my spam email account I use for situations just like this. Well they show up and perform something on my house (we were not home). Next thing I know I get a bill for services I didn't sign up for. I ignore it since I didn't sign up for anything but the following month they returned again for service and I get another bill. I proceed to call Croach and explained to the person who answered that I never signed a contract and you keep coming to my house and spraying. She apologized and said that the techs shouldn't be coming out for service without a contract. She told me she would cancel the account and erase the charges. 2 months later I get another bill both email and in the mail. Emailed back saying I never signed a contract and that I don't owe them anything. She rudely explains that because they did services they can charge me for them even without a contract. WTF! Are you serious. How is that even legal. So if I don't pay within 5 days they are sending it to collections. I told them I'll see them in court if they did that. In fact I think I'll call Jesse Jones and have him talk to them. DO NOT DO BUSINESS WITH THIS COMPANY EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Review Update: Just submitted my story to Jesse Jones on Kiro 7 news. read more

This is a very professional group. I appreciate for your effort and support. Saw a spider inside the house for which they came back and retreated the house. Recommend using their services. read more

Do not come to my door and try to push your service on me. And when I tell you I'm not interested don't tell me they I should give your card to my husband and ask when my husband will be around. I am a woman, not a child, and I don't appreciate being spoken to like one. I don't want your service because you're a crappy company, it has nothing to do with the fact that I'm a woman. read more

I agree with William, Robert, Anna & Bu.. I"m sure their are more. I WOULD HIGHLY RECOMMEND USING SOMEONE ELSE!!!! We just canceled our service! Do not use this company. They will spend the lease amount of time possible at your house and tell you to just wait. We had a technical come to our house and he was literally in the house for about 3-5min max. He left 2 bedroom downstairs doors open, he wrote on his report that he couldn't do the exterior because of the weather yet he left the doors open. Over the next couple of weeks we still had aunt problems, but we're told that it could take couple of weeks. This morning we had a ton of ants, even in other rooms next to the one he treated (if he did). Calling today to see if we could get anyone back today we were told no, then asked if we could do first thing tomorrow morning and we're told no again. read more

UPDATE: Angela at Croach responded to my review online immediately after posting this review. A few days later, the Manager, Thomas, personally contacted me. We had a POSITIVE lengthy discussion and most of my concerns were concluded to my satisfaction. Because of this personal contact and discussion, I believe the company is making an asserted effort to be more forthcoming when conducting their sales and addressing complaints. Because of this, I've upgraded my review stars to 3. It is my hope that the company will continue to place their focus on customer service and disclosure. DO NOT EVEN LET THESE PEOPLE IN YOUR DOOR. BBB rating is a "C"! Like others on here, Holly misrepresents their services. She got me on the day I was moving in, I told her no the first two times and (my bad!) I let her keep talking. She never told me I was signing a contract, never told me about the cancellation fee and told me she would discount the services by $10/month which was untrue. Called each month & was told I'd be refunded the over charge (never was). Wasn't until I threatened to cancel that I was told "this price couldn't have been offered to you because we never go that low". Also, I work from home and the last two times the pest guy never even tried to contact me in order to get inside the garage to replace the bug traps - as mentioned by so many others here. Also, "bimonthly" to me means "twice monthly" but to them means "every two months". Never told that either! BUYER BEWARE!!! read more

Do not sign a service agreement based solely on their door-to-door sales pitch! Completely fabricates their contract terms. Their verbal claims are entirely different from what is written in the contract! read more

I would give zero stars, but YELP does not have it. I would definitely NOT recommend to anyone! They don't have customer service...as in no one ever answers their phones when I call! When I do leave voice messages it takes a few days to hear back from them. Always a new face or tech coming to my new house, may be high turnover??? I still saw spiders despite a few weeks after receiving treatments. They were good at first but as time went on, they became BLAH. Look for another pest solution if you can. read more

We appreciated your support and service. When we had problems with insects, they quickly came and re-treated the house. Thank you for your service! read more

Easily the worst salesperson of all time and as a salesperson myself I can say that confidently. The woman arrived at my doorstep at 8:45pm, heard my dogs barking, heard me say my son was sleeping upstairs so I needed to go, yet she kept talking. She bashed my current pest service without any respect for why I chose them or my satisfaction level, which is extremely high. I cut her off twice to say I needed to go inside and she kept talking, finally I couldn't take it and left mid sentence to go inside. I tore up her card and hope to never see or hear of them again. read more

Everyone I spoke to that works here was very nice. But that's pretty much the only positive. I live in a brand new house and signed up for a year of service (full bug service) from a door-to-door salesman, to prevent pests. My house is on top of a hill in a sparse neighborhood and not in an environment very prone to pests but I thought it would be a good idea just in case. It has almost been a year of service (my last service was scheduled for next week) and now I have ants in my kitchen. I called to cancel my service and told them it was because I had their service for prevention and it didn't work. Now I have to pay to take care of an infestation. The person I spoke to was very nice, but I was given the option of paying the cancelation fee or using the last scheduled service and paying for that. The cancelation was only $30 cheaper than the service. There didn't seem to be a concern that their service didn't work or any motivation to address it. I feel like I just payed hundreds of dollars this past year for absolutely nothing... They hung a bill on my doorknob every time so they must have showed up. Either nothing was done or their service is ineffective. You don't really want to give someone your money for either of those things. read more

Sad to see bad reviews for this company. Positive results and customer service are important to me and this company consistently provides both. My experience in the previous (almost) two years has been 100% positive. My home has been completely free of bugs. For some unknown reason, at the last service, I asked the tech to check the upstairs balcony. He told me there was a wasp nest I'd been unaware of. He removed it, saying to call if there were any further problems. The next month there were three more small nests. I called Croach and a tech was back promptly. Yesterday we moved items in our garage to paint and, for the first time, are finding spiders. I became concerned today and called David. He is amazing: personable, professional and obviously cares about his work. He was at my home by the end of the day. I can't possibly find anything to criticize with Croach. Billing is automated and easy, the office staff impeccably professional, helpful and just plain enjoyable to speak with. Best of all, I am able to live in an insect free home at a reasonable price! Thank you Croach, and David especially, for providing a truly quality service. read more

I was very skeptical if someone walking through my neighborhood would be a scam or legit. I realize that telephone calls don't work any more for businesses, I don't answer, neither does anyone else. I signed up for a year of service, NOTE: you can't cancel for a year, and the rep told me this verbally. However, that is actually okay, because it takes 6 or 7 visits to actually control insects, wasps, spiders, rats and mice. Anyone that thinks it takes two visits is wasting their money. Add up the visits in your head and figure if you want the problem solved for that amount. The guys came out on the first visit and spent an hour just pulling down wasp nests, webs, and spraying. They even got the wasp nests off the roof, about 7 of them. They crawled under the house and set traps, and put bait traps on the outside. 7 Days later an inspector was sent out, and he removed a big rat found in the crawlspace in one of their traps, and throughouly inspected the crawl space vents for about 40 minutes. He found where some past work from another firm hadn't fully sealed our space, they used just foam and there were still gaps. Yes, he wrote out a quote to do the work with screens and concrete, if we wanted it done. Yes, I want it done, that is why we have the problem. Then maybe next year I won't need this service. There was no charge for this inspection visit, it was covered in the first complete cleaning, spraying and baiting. Pest Free isn't a cheap service, it is about 15% more than my past company, but at this point they are more complete. More notes later By the way, the Pest Free I have is 13502 NE 124th Street, Kirkland, 425-202-7890. read more

I posted this review the other day, but somehow... it has disappeared. So, I will retype what I saved in a screenshot: This business scammed my elderly mother for a full year. The "bimonthly" treatment never included the very basic, and one would assume FIRST, step of blocking off the obvious entry points where rodents were entering the crawlspace. An inspection when we put her house on the market revealed this negligence. Last date of "service" was 5/31. By mid-June, rodents were back in the crawlspace. Trying to get any information from the office about what the company actually DID service has proven next to impossible. And trying to get my mother out of the service was also a battle involving several emails and phone calls--even though she was moving into assisted living and no longer at that address. If I could give the company zero stars--especially after reading about other people's experiences--I would. After posting this review, "Angela T.," whose reassuring responses to reviewers with complaints are ubiquitous, wrote, "we are so sorry to hear this has been your experience. If you would please send us a message with your mother's information and someone from upper management will reach out to you to see how we can make things better." Well, Angela, I wrote an email several days ago, and no one "reached out." My mother's realtor told me to "call and let the company know what is going on and that you expect them to come out immediately to repair all access points and set new traps - for free." This certainly seems reasonable, but I doubt it will happen. I'm bracing myself to make a phone call and spend a long time on hold, as usual. I have posted on the Nextdoor app to be sure none of my neighbors fall for the Croach sales pitch. I only wish my mother had thought to check online reviews before signing a contract, but of course, this is what shady companies like Croach count on when they send salesmen into retirement communities. read more

I'm really not sure what all of the fuss is about. As a consumer of any contract or services, it is your responsibility as the end user to review and understand what you are signing and agreeing too. Yes, that also means cancellation terms. If you take issue with something of have a concern, ask. With that said, I recently had them come out to treat our new home. Everything was completed as described. The two technicians that came out were on time, friendly, informative and professional. They explained what they were doing as they went through the process and what to expect as this was the first "flush out" treatment. I will update this review after our next follow up service to make sure I just didn't get "lucky". Personally, I have no issues with them so far. read more

The first session that I had was better than any other company I have ever had out here. Mice are the problem in my neighborhood. They had a very nice technician that you could understand and did everything that they said they would do. We will see when they bring the bait traps as they promised. Anyway So far so good and I have not yet had the experience that some below this review have posted but I will post that kind of review if I get poor service. So Im a 4 out of 5 for now. read more

Not sure what the bad reviews are about, but HUGE difference in the tactic from Croach vs. Alta who both came to our door. Alta saw the No Soliciting sign, acknowledged it verbally when I pointed it out, and tried to pursue it after I asked them to leave. Croach saw the sign, said hello, and kept walking. Croach came to our 3 acre rental property today and did an amazing job getting the creepy crawly population on the house down to nothing. The key was Sarah who we would have talked to without buying service. She was just friendly, honest, and good company. read more

Terrible, second time out the guy spent 10 minutes spraying around the perimeter for ants and sat in the truck the rest of the time. You can't get out of the contract or cost you $200 to cancel. Don't buy what the salesman's selling what a rip off. read more

Very unprofessional and lack customer service. Signed up for their annual service contract and was scheduled for service the next day. Company did not show up. I had to call and see what happened. They said that one of the workers did not show up and that I had to reschedule. I was mad because I wasted my day waiting for them and I had to call them to see what happened. I understand that things happened but I should not have to call them. As a service provider they should have called and let me know so I wouldn't have waited and wasted my day. At that point I asked to cancel my contract. I do not want to do business with a company that does not respect the customers time. What would happen if they couldn't come out and spray during the year? Would I always have to call and chase them down. NO THANK YOU!!! I do not want to do business that does not respect the customers time. All they had to do is called and let me know what was going on. The manger that I spoke to was rude and could careless. Be sure to check the BBB complaints before seeking their service or signing up for a one year pest control service. I would advise to look elsewhere for service. Found better price with another pest control company. read more

We have used croach services for over 3 years when I moved into a home with a lot of scary spiders (think tarantulas ;) ). We never had any issues with service or billing. Whatever they use was very effective and we had very little or any bugs inside and limited outside since we started. The solution they use is safe for kids and animals so it makes it very convienent and gave us a piece of mind. We recently moved and are setting up service to resume at our new house. Just as an FYI- they are not for short term subscribers. They charge a cancellation fee if you cancel service less than a specific amount of time. I don't remember how long because when I cancelled we were well past any early cancellation time frame. read more

The worse company to do business with. First, they lie in the contract. They said nothing about cancellation charge until I told them I didn't like the service. They are very sneaky. Bad business karma! read more

Not impressed with the service. I had a scheduling problem with them very early in the process. During the second month I had a contractor/handy-man, working on my house, notice two hornet nests under an eave. My contractor took care of it with an eight dollar can of hornet spray from Home Depot. I was dissatisfied enough to terminate my contract early and pay their outrageous penalty. I genuinely think they want perform appropriate customer service but the execution was extremely poor. I read more

Kevin came out last and was a great help with everything. Above and beyond service every time!We've been using Croach for a little over a year now and absolutely love their service. The customer service and professionalism of their team is the best we've received in pest services, and their product has kept the spider and pest issues to close to nil! read more

STAY AWAY FROM THIS COMPANY!!! Way too expensive for the horrible service and the poor customer service. I signed a 1 year agreement like many people writing reviews here. The first service that was done right when I signed the contract was excellent, but it went downhill right after that. The next visit was going to take place three months later. Without my input the company scheduled the appointment based on their convenience. The only sign of their visit was a paper they left saying they performed a service. I am not sure what exactly was done because I was not at home. Therefore, no spraying inside of the house or the garage. I even discovered a dead mouse in one of the garage traps, but of course, it was not removed because I was not at home when the service was performed. I called them explained that I wanted to be contacted to schedule the appointments, but that never happened. The other appointments were scheduled by the company without my input and at the most convenient time for them. I just spent more than 30 minutes talking to their customer service because I was informed that the company was going to remove the equipment (Mouse Traps) immediately. I explained to them that I signed a one year contract and I had 4 weeks remaining. The customer service representative continued to argue that since I was not renewing, they were done upon completing the last quarterly service. I pulled my contract and it says "This agreement is for an initial period of 12 Months". Customer service continued to argue their point by saying that it was company policy. I asked him to send me the policy and my signature acknowledging that. Of course, since he could not provide that, he got upset and made an appointment for the day after my contract was over to remove the mouse traps. That is all that I was asking, to have the company to honor the period of service they promised. Obviously this was too hard for them to do. Seriously, find somebody else to provide service to your home. read more

Buyer beware this company uses shady business tactics. They take advantage of the elderly. They supposedly treated the outside, 1 week later ants crawling up the post to the upper deck. Customer service not helpful. 100% satisfaction guarantee is a joke. Forcing my mother in law to pay for services that didn't work. Stay clear of this company. read more

We've been very happy with their service. Today they did an inspection of our attic and it gives us peace of mind that there were no pests. In addition, the tech suggested places that COULD welcome pests and suggested how to close them up. When the techs come for regular service, they have always been courteous and thorough. We've been very happy with Croach. read more

Not only was this company extremely pushy with their contracts and selling tactics, but after using them for exclusion work for rodents, we recently found out that they completely ripped us off with the work that we did agree to. We had another local company come to spray for spiders and they inspected the 'work' that Croach had supposedly done. They didn't follow industry standards, missed huge entry points and massively over charged us for them not even doing the job they promised to do. Don't call this company unless you like lighting your money on fire! read more

The treatments are not effective. I emailed them with several pictures showing the spiders all over my house and said I would like to cancel. Nobody emailed back. Nobody called to ask questions. Nothing. I got a bill in the mail for the cancellation charges. Cancellation charges? Yep I was to dumb to realize it would happen if I cancelled early. Had someone called and told me that I would have stuck with it a couple more times. The girl that came to my house never mentioned there was contract cancellation fee. After reading the reviews on here (unfortunately after my experience) I realized cancellation fees are probably how they make money because their service doesn't work! read more

If I could give zero stars I would. Employees of this company go door to door trying to sell their services. Yesterday a woman came to our door and despite the large soliciting sign, rang the bell anyway and then harassed my daughter. When she pointed out the sign the woman said "yeah, well everyone has them" and continued to press her about their services. I'm not surprised to see that they have bad reviews on their services and not just their tactics. Obviously they are not an ethical company. read more

So I should begin this by saying...they fixed our rat problem. As far as I can tell their methods work. The issue we had, was that what we were promised by the saleslady (Tanya) and what we received were VASTLY different. When she came to our door, she told us it would be $200 up front to deal with our rat problem. That included the initial visit, and a follow up consult. She SPECIFICALLY said that if we wanted to terminate service at that point, we could just walk away. No extra charges. I thought, "Why not? $200 seems reasonable to avoid getting in my crawlspace with the man-eating rodents that are living down there." So we signed up. 30 days later (after finding out we were expecting twins) I called to cancel, as we just needed to cinch up our budget wherever possible. They told me I couldn't cancel! And that if I wanted to cancel there would be an additional $100 fee! They said I had signed the contract, and so I needed to pay. Being a man of my word, I paid, but my wife and I felt totally lied to. We should have read the whole contract...but honestly...who does that? I felt like we could trust what the sales lady promised...my mistake. The people were very friendly and professional, but were more concerned with getting that early cancellation fee than having a happy customer or maintaining their company's integrity. Character is King. They don't have it. I would give 0 stars if I could. read more

We've been with Croach for many years, and very happy since Tyson has become our technician. He is friendly and hardworking. Anytime I have a question, he takes time to answer. It's so refreshing to have someone take pride in their work. Our house has been rodent free and pleased with that. read more

I used Croach last July 2017 to get rid of bees that were under my house. They first claimed the cost $325 would include three visits, which it eventually did but I had to argue with several phone calls to make the second and third visit happen. Before the 2nd and 3rd visits they were sending me threatening collection notices. (nice) Now one year later I have another company doing maintenance under my home and they report the Vapor Barrier is cut open and hanging. This means that the Vapor Barrier has been open all winter and I did not know it because I am disabled and could not possibly get under my home so who knows the damage that has been done with this Vapor Barrier open all winter? I call Croach today to ask why they left it just cut open and hanging and they tell me that yes the worker did cut open the Vapor Barrier to remove the bees-nest but nope they don't ever repair the Vapor Barrier after they cut it open. They asked me to send them pictures but they don't intend to repair what they ripped open so why would I pay someone to go under the house? This is so frustrating and from day one this company has been about nothing but collecting their $325. If you do use them you do so at great risk. read more

We were new home buyers in Redmond WA. For a year, we were using a different pest service and the experience with them was not good. They were not knowledgeable, did not provide the exact services that our home wanted as a new construction nor had good customer service. After one year, we moved to Croach and it has been such an awesome experience with them. Very knowledgable and patient in explaining what was required. They were very professional and always cared to follow up. I will recommend Croach to anyone who is looking for a pest control company. read more

I have been using Croach services for the past two years, and I have not had any issues with many pests what so ever, and they are responsive to my emails, and my phone calls, when I have had concern, and needed any extra visit, they have been proactive. They send you the contract, and like any other contract, it specifically tells you what to expect, and it specifically tells you about termination of contract, and how that looks if you are needing to cancel. I called one time about pesky wasps, and they were responsive to my concern, and a technician came out to my house to set up traps for those pesky little critters. I am aware, there are some pesky critters that you can't eliminate completely, and therefore, if I saw a wasp around my house after their visit, I wasn't concerned. The traps worked well, and I could see a difference in numbers. The technician does well, explaining the chemicals they use, and they spray a deterrent, so the bugs are turned off from coming towards the house, but there will always be some little critter that finds a way through it, so I am not concerned about the occasional bug in or near my house. They were attentive with getting rid of cob webs around my house, and I saw a decrease in spider activity. I have asked them to make me aware of when their next visit will be, because Ill ask to have them re-place old traps with new traps in my garage. They have been clear with me what to expect, and they have always encouraged me to email them, or call, if I am needing more done on the next visit, and there are times when I am not home, and they come to spray the perimeter, and therefore they are unable to do certain services, when I am not there, so I have asked them to come back out before, if I feel there is anything being missed, and the tech has been responsive. Apparently, I have experienced a different type of service, then other customers have experienced. In my contract, there has been a set fee, and there hasn't been any issues with charges on my account, and therefore I am pleased with Croach services. They have come out to my house, the months they reported, and if there is any change within my service date, there is an email sent for my next service date. Thank you Croach and thank you to your great technicians! I will be transferring your services to my address once I move, so I'll have some peace of mind within my new home. read more

Stay away from this company! Their salesmen are con artists and their products don't work. I may post a negative review about a company once or twice a year. So I usually have to be pretty upset with a company in order to do so. Croach got me upset enough to take my time to write a review. Seriously, do not use this company. They did not solve the problem I hired them for and then "follow up" services were a joke. They get you to sign a contract and then do virtually nothing in future services since you are locked in. I could not be more disappointed with Croach. read more

This company makes you to sign a 12-month agreement. If you want to cancel the service afterwards you will be charged 75% of the total amount as "termination fee". I think they only want to force customers to stay with them for just 12 months. read more