Even though they were not able to help me resolve my issue. They thoroughly explained the problem…read moreand we about to provide an estimated cost to fix in the going market price. The staff was nice and honest! Thank you for helping me.

My mom's old iPhone 8 Plus was on its last legs -- the touchscreen would often stop responding, and…read moreshe had to restart the phone using the volume button just to get the screen working again. Suddenly, the volume button also stopped working, which meant she couldn't restart the phone at all when the screen froze. We were looking for a bare minimum solution, to have the old phone be functional long enough to transfer her data to a new phone. I called a few places looking for a simple, temporary fix, and luckily found this store. When I explained the situation, they offered to help with the data transfer instead of repairing the older phone. They temporarily installed a working screen on the old phone, let us complete the transfer, and then even swapped the cracked screen back afterward. They went above and beyond, no other store offered a similar solution besides repairing the old phone completely. I would absolutely recommend this place!

my cell phone icon for battery at top was so small i couldn't read the percentage left. drove me…read morecrazy. camy by here yesterday and these guys added an icon that was clearly visible...and no charge! how nice...no wonder why they have the best reviews i've ever seen. thanks guys!

I already had past issues with the shop when I went in February to get a laptop screen replaced…read morebecause they damaged my laptop cover with the screwdriver which left a permeant carving. I tried disputing it with my credit card but the merchant lied saying I never contacted them back about the issue. Even though I emailed 2 separate times, called like 4 which one of the calls lasted 10 minutes of me trying to get a refund, and went to the shop 2 separate occasions. I did not immediately approach them right away, I had class after the pick up because I am a college student. I also didn't re-contact my bank back because it is too much effect, I had midterms during then, and if they need the money so badly they can keep it. Now it is July 18 and the cheap replacement they gave me has a fat yellow tint looking like a long vertical line on the left side of my screen. This 100% due to a hardward issue, and now I cannot reach out about the issue because the shop is dishonest, and disingenuous. If you want your laptop worse off come here, if not take the extra money to a different shop with actual integrity.

Speedy, affordable phone glass screen fixed! Didn't even need to wait 10 min - will come backread more

在这家办理了Spectrum…read more的家庭网络，经过工作人员的介绍，顺带把两条电话线也一起转入Spectrum的网络，提前和工作人员约好，他们很贴心的安排人把转网需要的东西送到家里，断网时间短，重新激活网络，办理速度非常快，在手机转网的时候，遇到的问题，工作人员也都非常非常耐心的帮助解决，非常专业。 我在所有业务办理完成一个月之后才来评论，因为在完成所有的计划之后，下个月账单，他们也做到了所有承诺的优惠计划。 非常专业 ，非常nice！

I have been coming here for many years whenever I need to get a new phone or change phone and…read moreinternet service. Only downside is the small parking lot. I always get good service here from Tony and Jenny. I don't know how Tony does it, but handling both phone and customers is tough! He knows his stuff and was very helpful, but had to do a lot of overtime to get my phone and internet issues.

I would highly recommend this TMobile retail store becaus Jenny is an expert in different phones…read moreand plans. I feel She always have her customers's best interest at heart. She's honest and Upfront about your phone issues so you don't get misled. I will always check with her before paying unnecessary money elsewhere.

My watch face for my apple watch was detached from the glue wearing off. They fixed it in about 30…read moreminutes free of charge. In awe of the professionalism and turnaround, I'll definitely be back for all of my device repairs.

My friend's iPhone 17 suddenly went completely dead, and no matter what we tried, we couldn't get…read moreit to turn on or respond at all. The staff at this shop responded to my service request very promptly. After we handed him the phone, it literally took him two minutes or less to get it working again, and everything was back to normal! What impressed us even more was that he didn't charge us a single cent for the repair. Excellent service, very knowledgeable, efficient, and honest. Highly recommend this store to anyone who needs help with their phone!

They were fast and to the point. They gave me all of the information I needed and fixed my laptop…read moresame day!

Very knowledgeable, resourceful, skilled, and kind. My daughter's smashed iPhone 14 Pro had visible…read moreinternal damage and a shattered camera lens. Hary (I believe that was his name) fixed it and returned it looking like a brand-new iPhone the very next day. We paid around $220, he gave us free screen shields and lens cover, price was very reasonable for the quality of work. Hary looks quite young, high school or college age but he was extremely professional, respectful, and clearly raised very well. His workmanship and demeanor were truly impressive. God blessings

Wow, I just found this place to see if they can help me set up my cell phone selfie stick that I…read moreordered online, since this one was kind of advanced with Bluetooth connection, etc. So Johnny took his time to help me with this, and he was able to also show me how to set it up completely. I wanted to pay him, but he refused and did it kindly for free. I appreciate his great customer service. Will definitely come back.

Mark at Alhambra Cell Phone Repair is so nice: he is on top of things and so friendly too; it is so…read moregreatly appreciated! This is true customer service! My mom had a broken cell phone screen protector, and Mark was able to fix it and replace it with a new screen protector. He was great! I highly recommend this place! Prices are very reasonable too! Fantastic! Support local businesses like Alhambra Cell Phone Repair!

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Droped my phone and cracked the screen. They fixed it but then the camera got faulty after the…read morescreen replaced. They fixed it but took weeks. At least they let me come back and finished the problems without trying ro charge me more.

Winnie was great. I had sent a friend over to get his phone replaced. We talked about different…read moreoptions for phones that will work for him on a budget. My friend was super happy and loves his new phone. She was very helpful and got him going.

This is where I've had all my phones, and finally my first nontard phone (Galaxy S4) Yay. But…read moreseriously, I'm just happy it's not an iPhone. Ugh. So, T-Mobile undeniably has some really retarded things and operations, but the manager of this branch does her best to make this a simple and painless process. If you have any questions or problems, she'll try to help you solve it. I've had multiple problems from things like phone defects (thanks, Samsung, so reliable), to random glitches with texting and internet service, and a few minor things like turning off wifi calling and screen rotation. Most of the time I'm here, it's simply because of something wrong with the phone/service, and she's been very helpful every time. The only real reason this place gets docked a star is simply because of how retarded T-Mobile can be with their operations, especially with the roundabout delivery of the Galaxy S4, as if it's too dangerous to deliver it directly and have us pick it up there. I mean, seriously, we have to go there anyway for a new SIM card. I don't even think people know this place exists, unless they're contracted here, 'cause nobody really pays attention to anything on this corner or section of Main St. for that matter. Seriously, T-Mobile would lose a lot of customers if they didn't have people like her working everyday ironing out all of the issues. I never had any problems with my Motorola phones, but holy sheiza, when I got Samsung, let the problems roll. Fortunately my Galaxy S4 seems fine; I just needed a new SIM card.

Jeremy was so helpful!! He made the process seamless. He answered my questions and assisted with…read morethe entire set up process.

I wish you could leave zero stars. Seriously the worst experience purchasing a phone ever…read more Go anywhere else but here. I'm not sure if the company was offering bonuses for writing orders up a certain way. I've worked in retail all my life and I know companies try to incentivize their employees. The problem is employees try to take advantage and get the max out of orders and sales. Part of my order was supposed to ship but they didn't cancel it. This was after I drove back to cancel it. I went into store the employees said they didn't have any other order for me. Two weeks later I get dinged with an order and I received the phones. I had to go back to Sam's store to hand them back and make sure they credited my account. Seriously there are better retailers of Verizon. There had to be. I had Tmobile and att in years past and never a single problem. This is your warning...