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    Cricket Wireless Authorized Retailer

    3.4 (17 reviews)
    Closed 11:00 am - 6:00 pm

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    Kimberly F.

    Absolutely love this Cricket location!! Sales rep here are very knowledgeable and straightforward and help me out a lot regard cellphone service,they offer best prepaid phone services and reasonable price. I've been Cricket customer for more than 3 years. Thanks to Tyler :). Sale guy help me out a lot every time I'm here . Even for simple things such as paid my bill. Kimberly Z

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    1 year ago

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    1 year ago

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    6 years ago

    Helpful 2
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    3 years ago

    Extremely bad service by a woman named Li. I just asked couple questions but she got me bad attitude.

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    9 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    I got a good deal at this store today, Chris was a good helper. Please come to visit this store.

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    7 years ago

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    10 years ago

    Helpful 2
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    10 years ago

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    9 years ago

    Helpful 3
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    9 years ago

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    7 years ago

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    9 years ago

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    10 years ago

    Helpful 3
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    I Fix For U - Alhambra

    I Fix For U - Alhambra

    (555 reviews)

    Issue: S21 Ultra not charging, I tried different chargers and still was not working…read more I Fix For U diagnosed the problem and narrowed it down to charging port. He was able to replace the part on my Samsung Galaxy S21 Ultra and it works well. Thank you.

    "No fix , No fee ,No hassles"…read more I paid for a screen replacement that did not work, and was hassled. I cracked my phone screen in December, and came here to get it fixed after reading all of the positive reviews. The initial correspondence was easy. I told Jon the type of phone I had, he quoted me $180 to fix it. It is important to know that when I asked how much it would costs, he said "$180". No other context was offered. I was happy with the price and let him fix it. Five minutes into getting my phone back, I noticed that my screen would glitch every time I opened certain app.s Then I noticed that the screen kept freezing, and I would have to restart my phone to get it to work. I immediately went back to Jon and told him about the issues, and he said he would fix it and get me a new screen within a few days. Once again, I picked up my "fixed" screen for the second time, only for it to have the same issues I was having before, just a little less frequently. Frustrated, I went back to Jon a third time and asked what was going on. He said I bought the "generic" version for $180 and that I could upgrade to a high quality option for more money that would not have these issues. I asked him why didn't he inform me of the different versions that were available when we first spoke, and he said that he assumed I wanted the cheapest version. I can only imagine that he made this assumption because I am a Black woman. It is absurd, insulting and bad business to assume what someone is willing to pay for when you are in a sales position. He then proceeded to tell me that all of the glitches, freezing and malfunctions were normal with the "generic" version, and that I would continue to experience these issues that were rendering my phone inoperable unless I upgraded to a higher quality version. Nothing of this information was offered when I initially returned the phone for issues. As a customer I don't understand why you would sell a product that you know does not work. My screen was "fixed" yet I wasn't able to use my phone for more than 5 minutes without if freezing, glitching or shutting down. This is not a fix. Furthermore, I was not initially given the option to buy a new screen that would actually work. I told him he was a scam artist and left. The 100-day warranty they offer is because they know that their products do not work and you will experience many issues. I would not recommend letting Jon fix your phone unless you plan to waste money on a phone that does not work.

    T-Mobile

    T-Mobile

    (77 reviews)

    $$

    If incompetence were a sport, this T-Mobile location would be undefeated…read more My wife and I spent five days (Sunday through Thursday) calling multiple T-Mobile stores searching for a specific screen protector. This location was the only store within a massive radius claiming to have it. Great start, right? Wrong. Because the replacement required a manager on site, we did the responsible thing: we called every single day to ask if the manager was present. Each day, employees confidently gave us the manager's "scheduled hours." Before driving out, we also confirmed twice that the product was still in stock and that the manager was there. Spoiler alert: The manager was never there. Not once. Not even close. After four days of wasted time and false confirmations, we finally got the manager on the phone Thursday evening. Instead of clarity or accountability, we were greeted with a terrible attitude and zero customer service skills, and--without hesitation--were told that the product we had been calling about was never there in the first place. So let me get this straight: * Employees were repeatedly sent to give out fake schedules * Customers were misled daily * Inventory information was completely wrong * And the manager's solution was... attitude? Honestly, what kind of manager disappears for days while their staff fields the same frustrated calls over and over? Is he managing remotely via vibes? Carrier pigeon? This isn't just poor customer service--it's systemic mismanagement. If you enjoy playing phone tag, being lied to about inventory, and getting brushed off when you finally reach someone in charge, this is the place for you. Otherwise, save yourself the headache and go literally anywhere else.

    Came in without expecting much but got new phones, new plans, a great deal, and great service…read more We walked in an hour before closing (I know it's every employees dread) but the team was quick and got our phones traded. Knowledgeable and helpful!

    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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