Had a good experience at this store. We walked in and was able to talk to a sales representative…read moreright away without any wait. Orlando helped us reset our passcode of our account without any issue with my wife being the authorized user of that account. We had no access to AT&T account online so talking to a representative in store was the only way to reset the passcode. Was able to get everything I needed done within 10 minutes. Thanks Orlando!

Un solo empleado y 4 clientes ya llevo más de 40 minutos esperando y no veo la hora de que me toque…read moremi turno

I took my gramps here because it was time he ditched his brick-like cell phone and upgraded to a…read morenice one. We entered the store right when they opened. What amazed me was there were employees in the store at the time. Instead of one of them attempting to help us, both came to help. One spoke mandarin/cantonese to my gramps and the other spoke english to me. Instead of trying to sell us some bogus plans we didn't need. They asked us questions such as, "how many minutes do you use a month?" "what are the main features you're looking for?" I felt that they really wanted to cater to my grandpa's specific needs. All he wanted his phone to do was to for it to be able to read/type Chinese. After signing the contract the lady spent an extra 20 minutes (TWENTY MINUTES) with my grandpa. Helping him and teaching him about the software. My grandpa is old, as all grandparents are, so he is kind of slow and he does ask a lot of questions. Some how the lady helping him began to laugh. She made my grandpa laugh as well and that is why I rated this place 5 stars!

I've been a long time T-Mobile customer (getting pretty close to 10 years and counting at the…read moremoment I think). Anyways, I've started getting my upgrade phones from Premiere Mobile probably a few years ago when they opened up this location. At first, I dealt mostly with Roger, the head honcho there. Awesome guy and really great to work with. I've gotten my past 3 upgrade Blackberries and my wife's Samsung Galaxy 4G from this place. Since it opened, understandably Roger has gotten busier with more back office work. Being a business man myself, I don't blame him one bit. Recently, Roger has needed to hand me off to some of his employees there and level of quality of service hasn't dropped off one bit. Since I've been going there for some time now and I have since moved to the valley, I do most of my dealings with them over the phone now. It's nice that they are able to take care of my mobile needs and I'm confident enough in them that I have them keep my info on file. Any changes to my account, I'm able to contact them and they take care of it and get me squared away quickly so I can get about my day. Roger and his crew at this location of Premiere Mobile has earned my repeat business and I wish them nothing but the best for the future as well.

The worst customer SERVICE!!!…read more customer service is extremely frustrating. I was transferred multiple times and had to repeat my issue over and over. No one seemed empowered to actually fix the problem. Friendly tone, but zero results."

Worst customer service anywhere. The whole process is designed to make any change or cancellation…read moreso difficult you will give up on the idea. NOTHING will happen if you can't remember a unique password--and there is no way around it. You're f-ed.

I always have a wonderful experience when I come here. The people are very helpful and informative…read more They were closed today (Sunday) so I went to another Metro PCS store and the people there didn't care AT ALL. I wanted to upgrade my phone and since all sales are final, I wanted to make sure the phone I was getting had gyroscope. The people there didn't know what it was, which wasn't that bad. But then they didn't even look on the box until I asked them to, didn't make any attempt in appearing to give a shit. I mentioned the email that the lady from Audio Zone told me about. How it was sent to all Metro PCS carries in case any one asked about gyroscope and/or Pokemon Go. Clueless again for about two minutes until one of the ladies in the corner said "oh this is it" and pointed at a printed out email tapped on the computer.. NEVER going back to that one. Will only support Audio Zone and their wonderful customer service.

Have been going here for my cell phones for several years now. Have all the phones that I am ever…read morelooking for in Boost and Virgin! Have plenty of cases and chargers too. Tom and Dusty know the ins and outs of the different carriers, so just ask them.

Highly recommend this cricket wireless. The sales woman was very attentive and helpful after coming…read morefrom a different Cricket wireless that was trying to scam me. She helped me gain access back on my phone without any issues. Truly recommend this store! Great customer service! 10/10

I was a MetroPcs customer but was unhappy with them. This store was in the same complex and i…read moredecided to go in and look around. Best decision I ever made. Thanks to Kelly I was able to get a better phone than i would have gotten anywhere else, a great plan, and she was able to find me a screen cover and phone case in my budget. I would definitely recommend this place to anyone in need of a new plan. Ask for Kelly, she is the best.

I have been coming here for many years whenever I need to get a new phone or change phone and…read moreinternet service. Only downside is the small parking lot. I always get good service here from Tony and Jenny. I don't know how Tony does it, but handling both phone and customers is tough! He knows his stuff and was very helpful, but had to do a lot of overtime to get my phone and internet issues.

I would highly recommend this TMobile retail store becaus Jenny is an expert in different phones…read moreand plans. I feel She always have her customers's best interest at heart. She's honest and Upfront about your phone issues so you don't get misled. I will always check with her before paying unnecessary money elsewhere.

Took my friend to get a new phone and had such great customer service! Very communicative,…read moretransparent, helpful and patient. Tony was awesome!

one of the best metro pcs locations i've been too. the workers here go above and beyond to make my…read morevisit as smooth as possible. great deals and friendly service they helped me with data transfer as well which i struggle a lot with. ruben and tony will help you with any technical problems you have

Matt was amazing he helped with with getting a replacement iPad with the insurance...I had a hard…read moretime with it online and got denied for some reason but he made it happen and I was a satisfied customer will definitely be back when I need an upgrade or anything!!!

Amazing Service from the Verizon team here! Matttt!!! Helped us with our problem fast and easy!…read moreGive that man a raise!