Outstanding and honest! Came in and charged me an appropriate amount to completely revamp my phone and change the battery and then when I came in again with my daughters phone expecting to have to get the same he told me that I didn't need anything and changed some of my settings. He literally was honest enough to say it was a Settings issue and that I didn't need to spend any money. That is great service and I will be coming back to him for all my phone issues read more

Very clear about options and suggestions, great attention to detail, quick service, and great price. Will definitely recommend to friends and count on them for all my future phone help needs. Nice to find a reliable place in the neighborhood :) While I waited for the repair, everyone raved about their good experiences here. read more

I was at my wits end and did not know what to do and cannot use my phone and cannot charge it. I was referred to this place and I cannot tell you how excited I am that they were able to fix my phone affordably quickly and just all-around professional there's more than just phone services here though there's also like mobile services. They also sell different things and they also repair/unlocklaptops or iPads I'm not saying they could do everything but I'm just saying what he did for me today was absolutely phenomenal! I am coming back to bring my iPad and my MacBook... You know how it is when you cannot use your devices and this man had my device up and running in 15 minutes! They are on a busy corner, but there is parking in the back! If you were having any kind of electronic issues stop by, they will take good care of you! read more

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I had a good experience here. My screen was crushed, but the phone would still boot, so it was salvageable. When I picked up the repaired phone, they performed some tests with me-- screen responsiveness, microphone, speaker, to confirm it worked. The turnaround time on the repair was good, especially considering that my phone model had been around for some years, reducing the chance a suitable replacement screen was on-hand. This is important for people like me, who have a job involving multi-factor authentication a few times a day. read more

Went here after getting a reply from them in the middle of the night after my visit to genius bar. I had issues with my iPad charging port and Apple was gonna charge me $1000 and basically I'd get a new iPad at that point. The guy is very fast respond! I explained the whole and detailed situation and he told me to come the next day and I did. I left my iPad for 2 days and it's now working! App said they couldn't change the charging port inside the device but turned out this place has an amazing skills to fix my problem! I highly recommend this place to my family and friends if they have device problem! read more

These guys always do a great job, no matter how messed up my phone(s) are. Great prices, fast service -- what else do you need?

SAMSUNG S20 ULTRA My screen cracked and and the LCD lights were acting up. I called multiple places but this place was the CHEAPEST!! They even lowered the price a bit since I paid in cash (heh). Same day I went in and he got it fixed for me in an hour. I went home and everything was okay, but then all of a sudden the camera app wouldn't work. So the next day I went in and he found out two cameras were disconnected and he fixed it for free. The guy that fixed my phone is VERY friendly and polite. I definitely recommend this place to anyone that needs to have their phone fixed! They also unlock phones. read more

Harry is the best! He has repaired my children's iPad and iPhone. Fast, reliable and reasonably priced. I highly recommend him!

Quick response through Yelp messages. Just walked in the same day, dropped off my phone for a screen replacement repair, and picked it back up after finishing groceries. Looks and works great. Thanks! read more

I replaced my 2017 MacBook Pro screen here. The price is reasonable and the work is at good quality. The owner gave timely response.

I am so happy I found this shop in my despair. They saved my phone from water damage and gave it back the same day. Will send all my friends here. Thanks guys read more

Samsung S20 Ultra 5G I had seriously cracked my casing, both front, back, and shattered the camera lenses. I had gotten a quote from U Break I Fix for $300 "including a brand new battery" "Samsung set pricing". What a serious joke. After they tried to rip me off by telling me $300 was only the screen and battery; they wanted another $100+ for the back case! So, I can't to Yelp to find another place that could help me. Enter...Harut, the owner of Pre Paid Plus. He gave me a very reasonable price for the screen and the back case cover would only be another $30!!! He told me to bring it in and he could have it ready for me in about 2 hours. Done deal! I picked up my phone and away I went. Unfortunately, I couldn't get my fingerprint sensor to read. It just kept telling me there was a fingerprint sensor issue. So, I called Harut and he told me to go ahead and bring it in. Things got a bit hectic in my life and a few weeks went by. I hadn't been in touch with Harut; but, the other day I walked in with my device and he remembered exactly what my issue was. He said it shouldn't be a problem and set in to work phone. He saw how the screen he installed wouldn't work for the fingerprints; but, he still had my old screen and when he exchanged the 2, he discovered that the original worked just fine. While working on it, he reached out to his parts supplier to see if they had another screen. His supplier told him about some issue with Samsung causing issues with 3rd party repair shops and the fingerprints sensor. He said because of this, it was totally possible that the fingerprints sensor would not work. He told me that he needed to go pick up the part; but, assured me my phone would be ready to go first thing in the morning. I went back this morning and he had my phone all ready for. Guess what??? My fingerprints sensor works!!! Now, just as he finished with my phone, another of his repeat clients came in. This man was an elderly, frail man with a bit of a nervous disposition. His issue was that his old iPhone battery had gone bad. I mean, you could see how the battery had expanded so much that the phone casing looked pregnant. Harut set right in to fix his issue. Next thing I knew, more people came in wanting me phone service. This is where I watched an act of customer service that truly impressed me; which can be hard to do since Customer Service is my forte, having worked Guest Relations at Universal Studios and Tickets at Disneyland. While alternating between replacing and charging the new battery for the elderly man and setting up new service for 2 devices, Harut was able to converse in a different language with the new service customers and, calmly, explained to the elderly man about how his various concerns all stemmed from his battery having gone kaput... repeatedly. Now, I know what an honest shop, generally, runs having worked retention for Sprint when the Android platform dropped in 2009/2010. The charge of replacing the battery was amazingly priced. When I heard how much Harut was able to get the other customers into new service for 2 devices, I was impressed. By the way, I was Not charged anything extra to get my sensor working again. As I told Harut, he has my business for anything phone/tablet related going forward. I would highly encourage you to join the ranks with me in becoming a loyal customer. And, if this location isn't convenient for some reason... not to fear, Harut had another store on Washington, GadgetNeeds. I am so much happier knowing I have found a cost effective repair shop that is run by a very honest man that stands by his work and found a solution to an issue he really had no control over. PS. I found this article that explains exactly why the fingerprint issue was Not Harut's fault and, because of this, the fact that he got it working really makes me appreciate him that much more. https://www.google.com/amp/s/wccftech.com/samsung-secretly-restricts-3rd-party-hardware-repairs/amp/ read more

Sent a yelp request in the middle of the night and he was the first to respond. Walked in with my iphone 7 that was in pretty bad shape and 20 min later my phone was as good as new. He even noticed my phone was bent and straightened it out for me. Very professional and efficient! read more

It's a decent repair store. Very good and cheap price than other stores which is awesome. Got the back of my phone fix and looks good. However, my phone started heating up a lot and my battery is dying fast which I never had before I let them fix it. So I don't know if they did something to it, but I'm not gonna assume much. Kinda thankful because I got an upgrade read more

Attempted to go to West Coast Wireless at 4pm and they were closed. Notices this shop next to the donut store. Seems to have been there for a while and gave it a try. My speaker was very week when holding the phone to my ear. Handed it to Alex and in 5 minutes it sounded like new. Nominal fee for the repair and left able to not scramble for my head phones to take a call. read more

Excellent service. Harut installed a chip on a board from a car stereo really fast and for a reasonable price. Everything works perfectly now. I highly recommend this place! read more

FREE PARKING AVAILABLE BEHIND STORE. So grateful to Harry, he immediately knew my phone simply needed a new screen. If you want an efficient, accurate, affordable repair, this is the place! It was wonderful to find a local trustworthy repair shop because the Apple Store make repairs more complicated & expensive than they actually need to be, in order to sell you a new phone. :-( I immediately got the sense that Harry was being straight with me and that's the kind of person I want to do business with. :-) read more

Shattered my iPad Pro screen recently and put out a request for quotes on Yelp. This place gave me the best deal and had solid reviews so I decided to take it in. The guy noticed that on top of the screen being shattered, the impact had also bent the iPad slightly. He quickly bent it perfectly back into place, honored the original quote they sent me, and had the screen fixed in less than a day. Super fast, reliable, friendly, and affordable, and my iPad appears to be working good as new. Would definitely come here again if I needed another iPad / iPhone repair! read more

Chris was very helpful and fixed my cracked screen for my iPhone XS Max within 30 minutes and at a fair price. If you're looking for quality fast phone repair with good service, this is the place. Thanks again, Chris! read more

My mom dropped her iPhone XS and shattered the screen. I requested quotes to repair via Yelp, and Harut was the first to reply. I was very happy with the price, and relieved that it could be fixed today! When I got to the store, Chris helped me right away. He was professional and worked quickly. My mom's phone looks beautiful... Good as new! Thank you so much! read more

They were responsive and fixed the android screen in a short time. reasonable price. I would use them again.

They fixed my daughter's broken iPhone screen quickly for a great price. They even threw in a screen protector for $5. Would definitely use them again. read more

I have been coming to this business since they had there shop on Washington! Harut is amazing with helping with any problems I have faced over the years with my phones, from water damage to many cracked screens. He is super reliable and honest about his work. He is also very communicative and gets the job done quickly! 100% recommend!! read more

It's my first time changing out iPhone battery, because it's not performing well and it swelled up not sure why. I came to Pre-Paid Plus, it took like less than 10 min for the staff to change it out and with very affordable pricing! read more

My phone died a horrible death, long story short, it was unfixable without buying another phone after 2 attempts at microsoldiering and discovering it was a design flaw (or built-in obsolescence depending on who you ask). They went beyond expectations to help me recover what data that was left and hooked me up with another phone at a great deal. Now I got a kickass device all thanks to this honest and friendly business! Will definitely be back for all my other mobile needs and repairs in the future, they have earned a customer for life. read more

These guys are great! If you need a new battery for your phone, these guys are fast and at a great price! They are also very friendly.

I would absolutely recommend anyone looking for phone assistance to come and give them a shot. They are very friendly and knowledgeable. They were able to get us in and out quickly. Be sure to ask for Miguel read more

Fixed my phone good as new and very quickly, even with it being a very old model. Got a quote through Yelp that was less than they wanted to charge me when I came in, but they honored the quote seeing that it came from the owner. Everyone I interacted with was very professional. read more

Harutyan pulled out a win. 5 STARS! i went to apple store to have my iphone 6S repaired, as it froze as soon as I updated to iOS 13. At the genius bar in the store they told me my phone "is a brick" and I'm basically "f**cked". However, I refused to give up easily. Long story short, I brought my phone to Harutyan and he saved it, for a very low fee. If I had listened to the advice from the Apple Genius Bar I would've had to ditch my phone and buy a new one - go figure- Harutyan 1 Apple 0 Highly recommend! read more

My experience with this company was great. Fine communication. Honest. Fair. Personable. I was extremely pleased on all counts. I highly recommend this service. read more

I would 100% recommend this business to anyone looking for electronic help. Harta went above and beyond for me when helping to unlock my phone and even stayed after hours to help me transfer everything out. Look no further for any electronic needs read more

Gor took great care of me and finished replacing a lens in less than 20 min. Highly recommend!

Great costumer service and had my laptop ready for me in 24hrs for a very reasonable price!

went in there with a broken phone and needed a battery replacement they got the job done super quick, now my phone looks and acts brand new, did an awesome job for an amazing price. read more

I had my iPhone battery replaced, but it was good that the work was quick and the price was reasonable.

Quick, reasonable price, and friendly. Recommend for screen repair on iPhone. Able to replace screen in less than 20 minutes. Gave quotes on the work via Yelp. read more

If you want to get your phone screen repaired, come to Harut! Great customer service, price and time effective! Thank you!! read more

The service was great. I had an iPhone with a cracked screen and they repaired it while I waited. The price was very reasonable and I would definitely recommend this place to all my friends and family. read more

Excellent customer service. The staff made sure that I was satisfied with my iPad. Small fix allowed me able to use my iPad right away

I would just like to take the time out to thank the staff over there at Prepaid Plus for helping me out in my time of need. I am not a technologically person by nature and those guys over there were so helpful and patient with me throughout the entire process of getting my computer fixed. I am definitely recommending everyone I know to go over there. They were great. 5 stars. read more