They were fast and to the point. They gave me all of the information I needed and fixed my laptop same day!

I dropped my computer in January of 2026 and completely cracked my screen. I brought it for for a repair, and they were able to fix my screen within 24 hours for $350. I was very happy with the service until my screen cracked from a very light touch in May of 2026. I was puzzled that a simple touch to the screen would crack it so easily. After the initial repair, I have always been very mindful of how I interact with my computer, as I work from home and need my computer on a day to day basis. I brought it back to Gadgetneeds to explore solutions. While I was telling the reps what happened one of them asked me "do I believe I the words I say? You must have done other damage to it." I told them that it is really bad business to insist that a customer is lying, and that I refused to pay $350 again to only be faced with the same issue in 4 months. I recommend avoiding this business. It is unfortunate that Gadgetneeds is not only able to stand by their work, but also questioned my integrity while trying to make this repair happen. I will find a business that is able to listen to their customers for this next repair. read more

[[HIGHLIGHT]]Very knowledgeable, resourceful, skilled, and kind.[[ENDHIGHLIGHT]] My daughter's smashed iPhone 14 Pro had visible internal damage and a shattered camera lens. Hary (I believe that was his name) fixed it and returned it looking like a brand-new iPhone the very next day. We paid around $220, he gave us free screen shields and lens cover, price was very reasonable for the quality of work. Hary looks quite young, high school or college age but he was extremely professional, respectful, and clearly raised very well. His workmanship and demeanor were truly impressive. God blessings read more

I desperately needed to replace my iPhone 13 Pro battery. After reaching out to multiple shops locally, Gadgetneeds gave me the best quote (especially since I wanted an authentic Apple battery replacement). Most of the other places I reached out to only had third party batteries or were charging more for the authentic Apple one. [[HIGHLIGHT]]It was super easy to get a quote through Yelp's Projects and make an appointment, although they take walk-ins as well.[[ENDHIGHLIGHT]] Changing the battery took about an hour as the battery arrived 0% charged, but normally should take less than 30 min. Battery is definitely holding a charge well and also includes a 3 month warranty for any issues that may come up. [[HIGHLIGHT]]The owner is also very personable and a great person.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Another customer came in needing a phone charger, mentioning he lost everything in the Eaton fire. The owner kindly gave him one for free.[[ENDHIGHLIGHT]] Overall, great service and I would not hesitate to come back again for any future phone repair needs. read more

Honest, forthright, not greedy / decent prices, experts in cell phones, laptops. Will tell you if it's worth fixing or getting a refurbished or new. read more

[[HIGHLIGHT]]Paulo is lifesaver! Very nice human being. He was efficient and very knowledgeable.[[ENDHIGHLIGHT]] While I was waiting, I bought us a Starbucks; and before I finished my coffee, he was already done! [[HIGHLIGHT]]He even recommended the brand of protection glass I should get and offered to put it on as a courtesy, once delivered.[[ENDHIGHLIGHT]] Just FYI. ALL places charge $300+ to replace the S23 Ultra screen so please protect your phones...lol. So, it was refreshing for the quality of service to match the price I paid. Warranty is only 90 days so hopefully all goes well, moving forward. Samsung & Verizon suck for saying my phone had to be replaced instead of just fixing screen; saying it had to do with it being a 5G phone...$@&#€% damn near ALL phones have 5G capability now, wtf?!?! Albeit, Paulo hooked me up and I'm back in business. I'll be going back if I ever need assistance with my phone or laptop in the future, for sure, especially if Paulo is working there! *P.S. I'll add to review if anything weird happens in the next few months; otherwise 5 Stars for my experience at Gadgetneeds. ******UPDATE****** So, after 2 days, (12/12 - 12/16), my phone went TOTALLY BLACK! [[HIGHLIGHT]]I texted Gadgetneeds and spoke with Harry. He had me come in today 12/16 and after examining the work done, he said the internal screen was broken/shattered for some unknown reason; even though I just had it replaced 2 days ago with no incident.[[ENDHIGHLIGHT]] Maybe the internal screen wasn't replaced??? Not sure, but Harry reordered a screen set for me with a turnaround pick-up about 4 hours, and everything seems to be working properly once again. I pray everything was done correctly and precisely with no more mistakes. Still a 5 star rating but now I only have 90% confidence no more issues will arise. We shall see! read more

[[HIGHLIGHT]]Communication was prompt and was able to get my iPad 9th generation fixed.[[ENDHIGHLIGHT]] My toddler had damaged her iPad and the screen was falling apart, this place is quick and friendly service. Price is also great you can do Zelle if you don't have cash or want to use debit. read more

Gadgetneeds - Broken/damaged screen - Mobile Phone Repair Near Me - Pasadena, California

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[[HIGHLIGHT]]This phone repair shop has a perfect score on Yelp, and it is well deserved.[[ENDHIGHLIGHT]] I took my water-logged iPhone to the shop, where the team took the phone, explored the inside in front of me, and gave me some earnest options and the likelihood of success. We ultimately decided the treatment wasn't worth the cost, but I was not charged at all. [[HIGHLIGHT]]While my phone couldn't be saved, the honesty and efficiency of the team left a fantastic impression, and I'll be sure to come back.[[ENDHIGHLIGHT]] read more

Let's be real in 2025. Not only are we more stressed, underpaid, and pulled to so many political parties. I am always grateful to visit Gadget needs. They are professional courteous and kind, and their prices are unbeatable. I tell all my friends forget Verizon, T-Mobile AT&T. You must see Harry he's going to beat everyone. And [[HIGHLIGHT]]he will even offer you a cup of coffee while you wait.[[ENDHIGHLIGHT]] read more

Gadgetneeds - Mobile Phone Repair Near Me - Pasadena, California

They installed a new battery on my phone within 30 minutes of me walking in. I will definitely return!

I wish I could give this store 10 stars. Let me start with my story. I went to Best Buy to upgrade my phone. I said it was dying on me; it's only a 2 years old, they said yea I would get rid of it, then they said we can get you a new phone if you join a new plan, I said wait I have been with Verizon for 18 yrs, and you want me to change my plane to get a new phone, SMH. So I looked around and found Gadgetneeds, I called them, and then said Come on in, The owner, a very, very nice man, said I can fix it, and with no up-selling me or saying I have a phone you should buy, he just fixed it that night, and it's like a new phone now! [[HIGHLIGHT]]I will be going back for everything cell phone now, great customer service!!![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] I took 2 I phones in to get repaired . I was out of there less than an hour . Definitely coming back for any repairs . read more

He responded to my Yelp inquiry so quickly and o was able to go get a new tempered glass (privacy version) for my iPhone 13pro the next day. 10$. The owner was very precise and quick-- definitely recommend. Parking-- street parking only. There's a residential street the next street over that I was easily able to find parking read more

[[HIGHLIGHT]]The man , the myth, the legend once again did magic right in front of my eyes[[ENDHIGHLIGHT]]. This is my second time coming in after 1 year , and he solve all my problems with my phone within 20 minutes. Battery change + phone selfie camera fix just in 20 mins again. Friendly service , reasonable price ( very ), and very fast !!! Thanks once again for fixing my phone , I would 10/10 recommend this place read more

EXCELLENT, HONEST, AFFORDABLE and EFFICIENT SERVICE! I found this repair store in a google search and immediately knew that this was the right place for me, out of all of the places that came up. I just left the shop and I couldn't wait to write this review. Harry assisted me and he was kind, friendly, professional and extremely knowledgeable. I expected to have to leave my phone to be repaired, after I dropped it and the screen cracked and I got liquid in it, and instead he fixed it in about 20 minutes, while I waited in the shop. I absolutely LOVED my experience here and I would 100 % recommend this business to anyone, and will definitely be returning for all my future tech repair needs! read more

Great Guy. Fixed my broken phone screen in 30 minutes. He had to buy the screen at 4 pm and fix the phone at 5:30. He is very precise. Gets it done for you. read more

Had cracked my screen. Quick service and very honest about pricing. Hopefully I won't break it again, but if I do, I'll be back!

My ipad air 4's screen stopped responding to touch. I took it to the apple store and they told me it would be over $300 to fix, or I could just recycle it with them for free. Harry initially quoted me $190 to replace the digitizer which I agreed to. Upon opening up the device, he noticed that the device's components did not need replacing and that there were just some loose connections causing the issue. Harry called me and told me that the cost would be a fraction of the quote since no hardware or parts were being replaced. He could have easily not said anything and still charged the full quote but he kept it honest and for that I will bring all phone/tablet repairs to Gadgetneeds from now on. read more

I have been to them a few times to fix my iPhone (broken screen, charger portal needs to be replaced) and they always do a good job at a reasonable price and do it quickly. He knows what he is doing! read more

We thought our iphone needed a battery, so the helpful owner at Gadgetneeds replaced the battery (with a money back guarantee!) Turns out we were wrong--it still would not hold a charge. We returned, he worked with us and just as we were about to purchase a replacement phone, he discovered our aftermarket holder was thhe problem. Arter spending over 45 minutes with us, twice, he refused payment. [[HIGHLIGHT]]He is a man of faith, intellectualy superior, and has an English vocabulary which surpasses most native born Americans[[ENDHIGHLIGHT]]. We will return to him with any problems with computers, ipads, or phones without hesitation. read more

Harry aka Harutyun was seriously the most informative and helpful man to fix my cracked iPhone 11 screen. He finished in less than 15minutes while also keep me informed about any expectations for my device. He also offered to give me a great price for iPhone 11 case and gave a free tempered glass. He is class act and would highly recommend to go back if a friend or family needed a device fix. THANK YOU FOR YOUR HARD WORK AND KINDNESS TOWARDS ME. read more

Gadgetneeds - Mobile Phone Repair Near Me - Pasadena, California

super friendly and fast service great prices too! I was so happy to support a local business to replace my cracked iPad screen read more

[[HIGHLIGHT]]This guy knows his stuff![[ENDHIGHLIGHT]] I had a charging port replaced in my daughter's school laptop. I called Friday, I brought the computer in on Monday morning, the part arrived Monday afternoon, and the work was complete before closing. I received a call about some other internal damage to the pins potentially making the repair fail. We went ahead with it and it was all done and working with no extra charge! read more

I needed an iPhone battery replacement and was in and out in jiffy for less than I was quoted

Amazing! I dropped my phone, cracked it, and got a blue screen so I looked for an iPhone repair place on yelp! I found these guys and they did a professional job. My phone was fixed and screen replaced much more quickly than I expected! The price was competitive, too! read more

Brought my broken iPad in for repair to charger. Mike found that something was blocking the charger and removed it. It works great - and no charge($). He's my go to guy! Dan read more

I'm so grateful for this store and their helpfulness. My phone has made it for three years with the support of Gadgetneeds. Fair pricing and quality service. My screen cracked more than once. Screws fell out and my screen fell off. They were able to glue my screen back on and it worked amazingly well for another 6 months. Fast forward, today, new screen and my phone is fully functional, once again. Appreciate your services and attention to detail. read more

Super helpful with getting the lighting port on my iPhone 13 thoroughly cleaned out and back to normal working order.

Worst computer repair experience that I have ever had. 4 weeks ago I left my computer with a guy(Tao) on Green Street in Pasadena. 2 weeks ago I get a call from a gentlemen on Washing Blvd at this establishment. I left after splitting the bill(paid1/2 out of kindness), shouldn't not have paid a dime. I left with my Laptop in a box in pieces and not all of the pieces. [[HIGHLIGHT]]I never received a call from them, I called each time to get a status update.[[ENDHIGHLIGHT]] Hands down worse service ever, horrible communication, poor customer service and did not fix the issue nor did they communicate and that would be alright had they communicated. It just needed to be communicated and I needed to de told that was the result. Stay away from these guys for your computer repair needs especially if you have a Microsoft Surface product. Its ironic that the technician's business card says "irepair it fast". That was a joke. If there were a option for "zero stars" that would be my selection read more

Harry is always my family's go to phone fixer. He is fast, friendly and knowledgeable about phone issues. Today I went in to get my daughter's iPhone fixed because it was making a vibrating noise and Harry fixed it quickly. read more

I had repairs done on two Iphones, one needed a new screen and both needed new batteries. They were very flexible about when I could come in and got the work done quickly. Very good, thank you! read more

I came here to buy a used iPhone 12. The iPhone itself was in a solid condition and was listed for a very fair price. Ill be back for any time I need a phone or sell. read more

If you're looking to get your iPhone screen replaced stop looking around this is the place to go. They are fast, reasonable priced and very nice. read more

My older cellphone's battery swelled up. Called Gadgetneeds the day before so they could order the battery. The next day they swapped in the new battery in 15 minutes while I waited. I was impressed with the care they took taking it apart and putting it back together again. Works great. read more

I brought my ipad in for a repair. It didn't turn on. within a few hours from drop off they diagnosed the problem. It needed a new battery. He had it in house! The ipad was fixed and running the next day! The price for the repair was less expensive than other places I was quoted! This was the easiest and quickest service I have received. I am super happy with this place. If you are looking to fix your electronics, you'll be very pleased with Gadgetneeds' expeditious professionalism. read more

I've had a very good Bluetooth speaker for over 10 years and the cord sometimes needs fixing and I don't want to throw it away. The guy here always make sure that my power cord for the speaker and charger are working and I get to keep my really beautiful speaker. I would recommend them and the work that they do 1000% thank you so much for helping me keep my speaker playing music. read more

Just got a new Phone, and Harry got it all transferred over from my old phone Went very smooth. I appreciate the friendly and competent service! And at a reasonable price. read more

Fair, quality, quick work. Great experience and would return for future device related services. Highly recommend. Came in for an iPad screen cover. (I believe he is the) Owner was quickly responsive over the phone and did the work as soon as I arrived to the store. read more

Gadgetneeds - Store entrance - Mobile Phone Repair Near Me - Pasadena, California

Harut is friendly, professional, and efficient. He diagnosed and repaired my 5th generation Apple Watch right in front of me including opening the case, reconnecting the bluetooth component which had gotten disconnected, and re-sealing the unit. Thanks so much!! read more

Great job replacing screen on my phone and for less than everyone else! Really nice small business owner. Thank you!