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Pasadena, CA

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Cricket Wireless Authorized Retailer

3.8 (25 reviews)
Open • 11:00 am - 7:00 pm

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Vince R.

Great customer service from Martha today. She really took the time to help my blind brother get his service needs updated. Very knowledgeable about various programs and apps, super professional and caring! Thank you Martha

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5 years ago

Lousy service but charge a high fee. The two store clerks don't know nothing, the only answer they have is " you should call611."

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Audio Element - Wharfedale Linton Heritage 85

Audio Element

4.8(132 reviews)
1.2 mi•Downtown
•$$$

This review is far overdue. To cut to the chase, Ian (the owner), Jesus, and Brian are exceptional…read more A special shout out goes to Brian for spending so much time with me until we had the right system picked out. I was recently gifted a record player which had me scrambling for some new gear. It had been a very long time since I had taken a stroll down HiFi audio lane. I popped into Audio Element mainly to see what brands they carried. I initially felt a bit timid since I could tell that they carried some really high end stuff. I instantly felt like this shop was out of my league. However, Brian warmly greeted me and quickly made me feel at home with his exceptional hospitality. As he showed me around the shop and answered some of my questions, Jesus was also very helpful in contributing wherever he could. Brian demo'ed various setups for me based on the sound signature I was going for as well as on the description I had provided of my listening area. The specially curated setups he showed me sounded phenomenal. He was also extremely knowledgeable. Knowing that I was about to drop some serious dough, and also knowing how much of a methodical person I am, I thanked both of them and told them that I was going to go home to make some decisions and that they would likely see me again. When I did eventually return to the shop, I was happy to see Brian again. Having done some research at home, I went in convinced knowing what I wanted. I had made some personal tweaks to some of the equipment I had really enjoyed on my previous visit. These tweaks were mainly upgrades of the same model line of equipment. As we got to talking, Brian made me aware of some new speakers they had recently received that he thought I might like. He offered to hook them up for me and if I didn't like them, no harm no foul and I could stick with the original setup I had chosen. OH MAN! I immediately fell in love with the new speakers and integrated amp combo he setup for me. I knew I needed this to come home with me. I got a killer deal and I could not be happier. Ian (the owner) happened to be at the store that night and he made sure that everything went smooth. One thing I'll never forget is how Brian made me feel when I realized that I had accidentally kept the staff after hours; not realizing that the store had already closed. While I felt bad, I couldn't help but notice that in the excitement of helping me pick out my system, it seemed like the staff had also lost track of time just as I had lol! I apologized to Brian and he quickly told me not to worry about that and reassured me that they were there to make sure that I was truly happy with my new setup. At the end of it all, the entire staff even helped lug all the equipment to my car. Fast forward several months later, and this has become a new hobby of mine. I love my setup so much that I listen to records every night before bed. When I'm not listening to records, I'm streaming on the bluesound node icon. Ian, Jesus, and especially Brian, you guys are a very special bunch. Thanks again and I hope to see you in the not so distant future.

5 stars! Huge…read moreshoutout to Jesus and Brian. I recently went to a friend's house for a hi-fi listening session, and when I came home and turned on my own system, I realized something had to change. After a deep dive of research, I landed on the Wharfedale Lintons, and Audio Element was the only place where I could actually hear them in person. Brian was incredibly helpful and patient as my wife and I worked through some favorite tracks to make sure they were the right fit. Needless to say, we walked out with the Lintons. Once we got them home, it quickly became clear our amp wasn't up to the task. More research led us to the perfect pairing: a Rega. Jesus happened to have exactly what we needed and was kind enough to hold it while we rushed down to grab it. The result? Spine-tingling, goosebump-inducing fun listening to music again. Our system finally feels alive. The service here is top-notch. They genuinely listen, guide you without pressure, and clearly care about helping you find the right setup. Safe to say, Audio Element is now my go-to for all things hi-fi.

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Audio Element - Rega Elex MK4

Rega Elex MK4

Audio Element - My center channel fixed

My center channel fixed

Audio Element - Eli helped me with my old record player

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Eli helped me with my old record player

Electro Tech Services - The entrance of Electro tech services.

Electro Tech Services

4.5(49 reviews)
3.4 mi•Chapman

I became a customer of Jorge's several years ago after finding him on Pioneer's website listed as a…read morecertified technician. I've brought him two sets of Technics 1200s and an Allen & Heath Xone:42 mixer. The first time, while he was still at his Glendale location, he cleaned the contacts and jacks, performed an internal grounding modification, and upgraded the RCA cables on my 1200MK5s. More recently, he performed the same service on my 1200MK2s. His pricing is fair. I believe I paid around $124 for service on my turntables and about $89 for my mixer most recently. The MK5s are my daily drivers, and I've had no issues with them since the service. I haven't had a chance to use my MK2s yet, but based on my experience, I'm confident they'll perform just as well. Jorge is trusted by bedroom DJs like myself, as well as clubs, pro audio dealers, recording studios, and festivals. He and his team also repair CDJs, all in one DJ units, hi-fi equipment, and even microwaves. I've referred a couple of friends to him, and they all sing his praises.

I would not recommend Electro Tech Services to anyone. I took my CD player in for repair, and Jorge…read morekept it for a month and a half without fixing a single thing. First, I was told they received a defective laser. Then I was told the second laser was defective too. Whether that's true or not, after six weeks there was still zero progress. What made the experience even worse was the complete lack of communication. I received virtually no updates and had to keep calling to find out what was going on. After a month and a half, I got my CD player back in the same condition I brought it in. Keeping a customer's equipment for that long with no repair completed and almost no communication is unacceptable. Extremely unprofessional experience and a complete waste of time.

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Electro Tech Services
Electro Tech Services - Amp/reciever

Amp/reciever

Electro Tech Services - Attempted to dry it out.

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Attempted to dry it out.

Cricket Wireless Authorized Retailer - mobilephones - Updated November 2026

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