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    Best Buy

    2.5 (762 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Kisha L.

    This location is just ok. You have to wait a long time to see someone due to a shortage of staff. Prices are overpriced but they have a decent amount of selection for computers, refrigerators, stoves and technology stuff, etc., easy parking. I went inside to purchase a charger and had to wait 15 minutes in line. Note: Lines move slowly.

    Alejandro F.

    They are always well stocked. The selection is great. Value-wise, for a brick and mortar store, they're pretty good. The service is just ok but that's because most specialists are already helping others. If you do ask for help, they are polite, kind, courteous and do help you out, though. I've been coming to this location either to pick up stuff I've bought online or just to buy things they may have in stock and 9/10 I leave with what I need.

    Laptop

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    26 days ago

    Helpful 6
    Thanks 3
    Love this 5
    Oh no 1

    16 days ago

    Helpful 3
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    Photo of Urb W.
    4
    39
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    2 months ago

    Helpful 0
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    Photo of Sam M.
    23
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    15

    2 months ago

    Helpful 0
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    8 months ago

    Helpful 3
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    6 months ago

    Helpful 5
    Thanks 1
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    Oh no 0

    2 months ago

    Helpful 0
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    Photo of Kim H.
    106
    71
    3

    4 months ago

    Helpful 2
    Thanks 1
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    Oh no 2
    Photo of Jessica L.
    349
    97
    126

    6 months ago

    Helpful 2
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    Oh no 2

    6 months ago

    Helpful 1
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    1 year ago

    Helpful 1
    Thanks 2
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    Oh no 0
    Photo of Alice Y.
    108
    32
    57

    4 months ago

    Helpful 1
    Thanks 0
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    Oh no 1

    6 months ago

    Helpful 0
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    4 months ago

    Helpful 0
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    3 months ago

    Helpful 0
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    2 months ago

    Helpful 0
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    1 year ago

    Helpful 3
    Thanks 1
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    Oh no 3
    Photo of Chris S.
    125
    60
    4

    6 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    1 year ago

    Andre was a great help for our tech stuff in geek squad highly recommend him! We have total tech so that helps with pricing.

    Helpful 0
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    Photo of anna
    0
    2
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    3 months ago

    Helpful 1
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    Oh no 1

    4 months ago

    Helpful 0
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    Photo of Jeff K.
    12
    51
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    8 months ago

    Helpful 0
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    6 months ago

    Helpful 1
    Thanks 0
    Love this 2
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    3 months ago

    Returned to do a trade in and the manager couldn't even honor $150 store credit for a Mac book pro we bought from them! What a let down!

    Helpful 1
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    Love this 0
    Oh no 1
    Photo of Lily G.
    139
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    9 months ago

    Helpful 0
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    1 year ago

    Helpful 2
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    2 years ago

    Helpful 0
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    8 months ago

    Helpful 0
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    9 months ago

    Stephanie was extremely nice and helpful in helping me understand which external hard-drive to use with my particular phone.

    Helpful 0
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    Oh no 0
    Photo of Mac B.
    1
    110
    2

    5 months ago

    Helpful 0
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    2 years ago

    Helpful 1
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    10 months ago

    Helpful 0
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    Photo of Josue G.
    324
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    8 months ago

    Helpful 0
    Thanks 1
    Love this 1
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    1 year ago

    Helpful 3
    Thanks 0
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    9 months ago

    Helpful 0
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    11 months ago

    Great job getting a 98 year old senior an easy remote to watch her Korean soap operas . Everyone so helpful!

    Helpful 0
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    Love this 1
    Oh no 0

    10 months ago

    My boyfriend and I were helped by Ali. He was very knowledgeable and helpful. He showed us sound bars and took the time to show us options.

    Helpful 0
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    10 months ago

    Helpful 0
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    2 years ago

    Helpful 0
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    Page 1 of 20

    Ask the Community - Best Buy

    Does anyone know if we can use a Best Buy gift card to buy another gift card?

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    Review Highlights - Best Buy

    He was super helpful and asked us to go to an area where you can sample both sizes on one screen.

    Mentioned in 11 reviews

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    Design Within Reach

    Design Within Reach

    3.8(35 reviews)
    4.1 mi
    $$$

    I had spent weeks researching for the perfect ergonomic chair and thought it would be smart to not…read moretake the risk and buy one online based on its reviews only to have to disassemble it and ship it back which led me to stop by this Pasadena location. We were greeted by Dakin who was super knowledgable and not pushy at all. My intention was to just to introduce my booty to its perfect match in real life. A friend recommended the Herman Miller Cosm so I came here to compare that model against the Embody and to also revisit the not so impressive Aeron that I used in my twenties just one more time! I wasn't planning to buy anytime soon, I was just test driving. Welp! My friend's testimonials weren't fake, it took me a quick 10 seconds to determine that the COSM was the one! Dakin was not around the following day I placed the order so Marcos handled it for me. I literally have nothing to say except my experience in that shop and the exchanges via email/phone was extremely pleasant. Zero complaints except the imitation Purell they offered their customers that weekend. Maybe they wanted to maintain their customers perception of the store but they tricked us with their tequila smelling sanitizer which I thought was hilarious because we had an authentic bottle in our car. The man who picked up the phone in the West Hollywood location was rude and cocky. I actually ended up spending the rest of the day in that area and we were potentially going to purchase it from there because it was closer but decided to give the business to Pasadena, thanks to Dakin. Weeks later, the chair was delivered although I was promised I would get it within 5 business days.. but totally worth the wait. On top of that, my neighbor ended up buying one as well based on her experience with mine and Dakin took good care of her too. We're overworked old ladies with back problems and can't thank Dakin enough for taking such stellar care of us in such dire times. Working at home can be a pain but the perfect chair always makes it bearable. I would buy from him again, also thanks for the carpet casters!

    Do yourself a favor and find your desired furniture or lighting elsewhere. I bought a small Louis…read morePoulsen ceiling lamp from DWR that I subsequently found cheaper at Lumens.com. They had free shipping whereas DWR charged $99 to ship. DWR would not price match the difference. And then they wanted to charge me a 10% restocking fee for trying to return the product, preventing me from capturing the savings. Learn from my mistake and shop elsewhere.

    Photos
    Design Within Reach
    Design Within Reach
    Design Within Reach

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    Sofa U Love - SOFA U LOVE

    Sofa U Love

    4.8(52 reviews)
    4.1 mi
    $$

    I did purchase a sofa from here. They are not inexpensive, but you do get to personalize every…read moreaspect. How much fluff. What kind of fluff(or no fluff). What shape of every part, layout, color, texture. It really is a truly customizable experience. I'm happy with the product. I can't give a 5 because there were a few hiccups on communication starting on the first visit and going to the end. Will say that the owner called to apologize for the situation he knew and I can tell he really takes pride in this being a quality business.

    We had been to every furniture store we could think of looking for a sectional to fit our precise…read moreroom measurements and desires, and had just about given up. We wanted great quality and durability, but we also needed something in a hurry (our house had burned down in Altadena, and we were trying to put a home together as quickly as we could). We were literally walking toward the parking lot to leave old town Pasadena when I said, hey, what about that sofa place on Green Street? It was Sofa U Love, and we just cannot be more pleased that we gave it a chance. We walked in, saw a sofa we absolutely loved, and they were able to make it to our exact specifications down to lowering the back cushions by an inch. The quality is absolutely on a par with restoration hardware where we did a lot of our furniture shopping, but the price was better and they even threw in a little bit of a discount because we were fire victims. More importantly, they got it done fast! Lilia was wonderful to deal with, very caring and responsive. Even after we bought the sofa, she's answered questions and been very kind. This place has new customers for life!

    Photos
    Sofa U Love
    Sofa U Love
    Sofa U Love

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    Best Buy - electronics - Updated May 2026

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