A big thank you to Ricardo! Today I had a little issue with my IPhone. With Ricardo's fabulous…read morecustomer service skills and knowledge he was able to help me resolve my issue. Thank you so much Ricardo, it's the quality of service and professionalism that T mobile provides that keeps me and my family a very happy customer for over 15 years! Thanks again!

The promise when you change over to another company to T-Mobile. They never do what they say…read more They're gonna do pulse advertisement. I think the company needs more learning for customer service and doing things they say they're gonna do.

We went in because of a text message I received about a phone discount which was too good to be…read moretrue. So I went in to confirm and sure enough I got a crazy discount on an iPhone !! Can't say how happy i am

Donna and Mariela really know how to take care of you ! I purchased my phone at another location…read moreand forgot to get my stuff transferred. They helped me with a smile and didn't give me a hard time.

Thank You Javier for excellent Customer Service, Professionalism, Product knowledge ,Clean store…read morewell organized ...Thanks also to Alex We will be back .....

I've been buying batteries of all sort from this company for a longtime. I have multiple off road…read moreatv's for the property use and enjoyment. I needed another battery for one of the quads. I had purchased the current one needing replacing in 2021. I went on line to there site and entered the model type of the battery. The page popped up with the price and limited stock, so I printed it up and gave them a call. I told the associate that I had seen it online and verified the price and asked if they had one in stock. After a moment he came back I said he had one. I told him I'd be down in about 30 min. to get it. After arriving the battery had been filled and tested for voltage and checked out. After he rung it up the price was $72.99 I showed him the print out and it had $57.99 He said that was for internet only. After returning home I pulled it up and at the top is a little banner that states that. So $80.48 for the battery and a drive to Stockton wasn't worth it. Loyalty to some businesses don't mean squat to some anymore. Needless to say it will be the last battery I buy from them so enjoy the xtra $15.00 you squeezed me for. Another 20+ years of me buying batteries for all our equipment will far exceed what you made today. Terrible customer service!

I went in today because I needed to know my ring size. Francisco was very helpful. He not only…read moremeasured my ring finger but measured the ring I had on my hand. we finally determined my ring size. When I offered to pay, he said there was no charge. I feel like it's harder and harder to get customer service of any kind. And so it was refreshing to walk into a store, have a very helpful associate, even though they weren't getting paid.

Came in to buy a necklace Brandon was very helpful and the service was fast and easy.read more

ATTENTION: HORRIBLE service by red headed girl. Said my phone number wasn't in her system and that…read moreI don't have a metro number/account when I've had metro PCs for months LOL. Also, said my phone bill was $75 when it's never been that much. I know what my bill comes out to every month. She was beating around the bush being shady trying to overcharge me in attempt to pocket money for herself. When asked why, she continued being extremely rude and giving attitude. Then refused to process any payment. I'm wondering if she didn't know how to process a payment? Or was just being lazy. I could tell she is suffering, hates her job and wants to inflict suffering onto others. It's unfortunate that a place of business and their customers has to deal with shitty people like this. I've been helped by other employees at this location before and they were always friendly and kind. TO THE OWNERS, please check your employees and management. I don't know what position she holds at this establishment but this girl lacked the basic skills needed to work in this environment. I mean, it is metro so my expectations aren't high but I would expect at least the bare minimum such as being friendly/good customer service that any business should have to properly function. To sum it up, usually good service here, but unfortunately dealt with a roach of an employee. Metro, I'm disappointed.

Ron was extremely in my decision to pick out a new Metro phone, helped decide on the right plan,…read moreanswered all of my questions and then some. After the transaction, he showed me the accessories and phone cases they offer to check out on my next time around. They even accept EBT. This is the best place within the Manteca/Lathrop range to get your phone. Come here FIRST.

Manager of location has no limit on new sport card releases. Willing to sell all boxes to one…read morecustomer, he possibly knows. My best friend tried to get us a couple of new blasters to rip while the dude in line first spent over 2k cleaning all the inventory out. This GameStop in particular caters to whichever scalper is first.

I've had a really nice interaction with one of their employees. That being said, recently there was…read morean employee with a goatee that was one of the most condescending people I've ever met. Making a joke about an 9 year old Nintendo game being full price was met with immediate hostility, as if the employee worked for Nintendo itself. He told me that the price would never drop and it shouldn't, so I should just accept it. What a jerk. I'll buy it online for $10 cheaper, as much as I like to support local employees, I don't want to support a store that hires aggressive staff.

Thank you Luis A . Your problem-solving skills and helping us upgrade plans are awesome. He is very…read morefriendly,calm, patience and respectful to all customers he works with. We highly recommended and will go there for any help we need.

Ivette at this location was so helpful she help me get my grandparents started on a service I can't…read morebelieve how amazing her customer service was! I would highly recommend going with her she also speaks Spanish which made my grandparents feel super comfortable! They left so happy with there new phones