Excellent team over there. Professional and courteous and a great value. Team presented options…read moreand we agreed on what was best for me and they delivered without any hassle. The prices are excellent. Recommend to Anyone I know looking for batteries. Thanks !!

I have had bad experience with this business. Two employees spent over 20 min to change the…read morebattery, which i could have done myself in 5 min. They both seemed either first day on job or high on ...they dropped frequently things in the battery area. The funny part is that they tried like 6 or 7 times to find the right wrench to loosen the battery terminals, all right in front of my eyes. I will never go there again.

Thank You Javier for excellent Customer Service, Professionalism, Product knowledge ,Clean store…read morewell organized ...Thanks also to Alex We will be back .....

I've been buying batteries of all sort from this company for a longtime. I have multiple off road…read moreatv's for the property use and enjoyment. I needed another battery for one of the quads. I had purchased the current one needing replacing in 2021. I went on line to there site and entered the model type of the battery. The page popped up with the price and limited stock, so I printed it up and gave them a call. I told the associate that I had seen it online and verified the price and asked if they had one in stock. After a moment he came back I said he had one. I told him I'd be down in about 30 min. to get it. After arriving the battery had been filled and tested for voltage and checked out. After he rung it up the price was $72.99 I showed him the print out and it had $57.99 He said that was for internet only. After returning home I pulled it up and at the top is a little banner that states that. So $80.48 for the battery and a drive to Stockton wasn't worth it. Loyalty to some businesses don't mean squat to some anymore. Needless to say it will be the last battery I buy from them so enjoy the xtra $15.00 you squeezed me for. Another 20+ years of me buying batteries for all our equipment will far exceed what you made today. Terrible customer service!

Showed up yesterday 3/26/22 5 minutes before closing to have new, thicker battery cables made for…read moremy classic car. Installing a high output alternator to handle the air ride and stereo. I was planning on leaving them to pick up Monday, but instead, the guys helped me out, staying late to make the cables! Now that is service. Thanks fellas. You have me loyalty! Will be back to purchase my batteries and cables for my lowrider hydraulic set up.

Went in with a dead battery, they suggested a couple different options went with their house not…read morecal battery that comes with warranty the battery has lasted me over 3 years with no issues

They took care of my needs and provided extras. Friendly. Courteous. Advised on the items available.read more

Absolutely impressed by this place that I kind-of dismissed as "why would we need a store that just…read moresells batteries?" We bought a used 2014 car that didn't have a remote fob, just a regular key with chip. The Chevy dealer told us they can't help since the remote fobs are discontinued. Two local locksmiths both told us they can't guarantee their work but it would cost $75 just to try, plus the cost of the fob. So we called Batteries Plus. They also said $75 just to try, but only $10 to cut the key. We bought a remote fob on eBay for under $30, took it in to be cut for $10, and the guy programmed it for us for free (it only took 2 minutes). Absolutely nice, professional guy there and we'd definitely come here again.

my husband and I went to O'Reilly on Thornton rd one evening. The staff were absolutely amazing!!!…read moreThe young lady took the time to check the codes and explain what they meant while the young man (I think his name was Dylan), checked and replaced the filter. I would definitely recommend O'Reillys on Thorton rd for your car issues

I popped into this location to look for tire chains after not finding them at AutoZone…read more Upon arriving to the parking lot, the store had a homeless man laying at the front door with various personal items in the walk-way to get through. When inside and speaking with the staff, you begin to feel like they are annoyed of you being there. Customer service is lacking and evident. I had a simple request to ask if they had any tire chains in stock and it resulted in an attitude from 2 male employees from what I assume was because they didn't want to check their inventory in the back. All in all, after them not wanting to look up my car in their system or assist in getting the right ones, I felt they could have handled the conversation piece in a better manner. I will not be returning to this location. Do better. Thanks.

I am writing to formally log a complaint regarding the extremely poor customer service I…read moreexperienced at your Stockton location on July 27th. Around 1:30 PM, I called the store and spoke with Ian to verify if the required phone screen was in stock before filing a claim through T-Mobile and driving from Tracy to Stockton. Ian confirmed the screen was available and stated that if I filed the claim and arrived by 5:00 PM, he would be able to repair it. I arrived at the store at 4:40 PM. Although Ian acknowledged our earlier conversation, he stated he could not find an appointment. When I provided my claim number, he refused to accept it. Because my screen was completely black, I asked to use the store phone to contact the insurance company, but Ian refused, stating he did not know how long the call would take. I returned to my car, then went back inside to offer to pay $160.00 in cash instead. Ian then refused service again, stating he was currently working on another phone, despite standing at the counter doing nothing both times I entered the store. Due to this treatment, I no longer trusted the store with my device. I drove back to Tracy and had to reschedule the repair at the Pleasant Hill location. This was the worst customer service experience I have encountered, it would be honorable to have this matter addressed and take it as an Opportunity for teaching CUSTOMER SERVICE Skills.

I called the store to verify they had the two batteries I needed in-stock. The employee on the…read morephone was very helpful and physically check inventory to confirm. Once inventory was verified, I completed my purchase online their website for store pick-up. I found an online coupon code that worked for my purchase. I visited on a Friday around 11 and there was only one other customer in the store. The employee still took the time to greet me and told me he would be with me shortly. The employee completed the checkout process that took no longer than a few minutes. He carried both batteries for me and loaded them in the vehicle. The store is on the smaller side but it's packed with just about everything battery related you would need. My experience was positive and I would visit again.

I needed a specialty battery for my vacuum but this was for vehicles so not a lot of help in that…read morearea BUT they did seem to have a lot of batteries if your motor vehicle if any type needs one!

I want to thank and commend Bill for taking the time and energy to help me with my RV house…read morebatteries situation yesterday. I drove my rig to his shop and he took the time over the period of about an hour on an extremely hot day (101) to fill my house batteries with distilled water, checked my fuses to make sure they were ok, as well as the 12 volt plug in the back bedroom that I have to use for my CPAP machine. And then he didn't charge me for any of it. That was impressive. I'll remember Bill and Lodi Battery the next time I have battery needs.

Plus bulbs! Don't forget!!it could save you a lot of money. I learned it the hard way!read more

They ALWAYS have what I am looking for - batteries and blubs. The staff is super friendly and knows…read morewhere everything is in the store. Just walk in and literally say - I need this - voila there it is. I've even come in without the battery and sometimes if I tell them what it's for they know what size I need.

This review is for Joey…read more I my car died this morning. I knew it had to be the battery. I arrived at the Pacific Ave location and Joey was quick to help! He first checked my battery to see if that was even the issue, and it was dead dead! In less than 20 minutes, Joey checked my battery, found the right battery for my car, rang me up and installed it! He was friendly and informative. I asked a few questions (which I know can be annoying) but he answered with a smile and explained in a way I could understand. Such a pleasant experience. People like Joey are hard to come across nowadays. So thank you again Joey, you're superior customer service turned what was a stressful day into a much better day.

Had a horrible experience with the worker named Richie. Sold me a battery for the wrong warranty…read moreand the wrong battery for my car. Had to make 2 trips. Also he didn't even help us with our problem but instead ignore us. Horrible service.