Excellent team over there. Professional and courteous and a great value. Team presented options…read moreand we agreed on what was best for me and they delivered without any hassle. The prices are excellent. Recommend to Anyone I know looking for batteries. Thanks !!

I have had bad experience with this business. Two employees spent over 20 min to change the…read morebattery, which i could have done myself in 5 min. They both seemed either first day on job or high on ...they dropped frequently things in the battery area. The funny part is that they tried like 6 or 7 times to find the right wrench to loosen the battery terminals, all right in front of my eyes. I will never go there again.

They have everything you would ever need battery related . The people who work here are super nice…read moreand really helpful !! If you need a battery I highly recommend going here ! They will have it and if they don't they will find it for you ! and there prices are super good !! A++.

Father-in-law bought 2 RV batteries in 2024 and they only lasted 2 years. He has never had one last…read moreso short a time. They just shrugged and said they only have a one year warranty, blaming the RV or his charger. If he felt they were working with him at all to give him a discount on a new one or partial credit towards better batteries he would have been ok with it but their indifference made him so upset he asked me to leave a review on his behalf. Would not recommend.

Thank You Javier for excellent Customer Service, Professionalism, Product knowledge ,Clean store…read morewell organized ...Thanks also to Alex We will be back .....

I've been buying batteries of all sort from this company for a longtime. I have multiple off road…read moreatv's for the property use and enjoyment. I needed another battery for one of the quads. I had purchased the current one needing replacing in 2021. I went on line to there site and entered the model type of the battery. The page popped up with the price and limited stock, so I printed it up and gave them a call. I told the associate that I had seen it online and verified the price and asked if they had one in stock. After a moment he came back I said he had one. I told him I'd be down in about 30 min. to get it. After arriving the battery had been filled and tested for voltage and checked out. After he rung it up the price was $72.99 I showed him the print out and it had $57.99 He said that was for internet only. After returning home I pulled it up and at the top is a little banner that states that. So $80.48 for the battery and a drive to Stockton wasn't worth it. Loyalty to some businesses don't mean squat to some anymore. Needless to say it will be the last battery I buy from them so enjoy the xtra $15.00 you squeezed me for. Another 20+ years of me buying batteries for all our equipment will far exceed what you made today. Terrible customer service!

They took care of my needs and provided extras. Friendly. Courteous. Advised on the items available.read more

Absolutely impressed by this place that I kind-of dismissed as "why would we need a store that just…read moresells batteries?" We bought a used 2014 car that didn't have a remote fob, just a regular key with chip. The Chevy dealer told us they can't help since the remote fobs are discontinued. Two local locksmiths both told us they can't guarantee their work but it would cost $75 just to try, plus the cost of the fob. So we called Batteries Plus. They also said $75 just to try, but only $10 to cut the key. We bought a remote fob on eBay for under $30, took it in to be cut for $10, and the guy programmed it for us for free (it only took 2 minutes). Absolutely nice, professional guy there and we'd definitely come here again.

my husband and I went to O'Reilly on Thornton rd one evening. The staff were absolutely amazing!!!…read moreThe young lady took the time to check the codes and explain what they meant while the young man (I think his name was Dylan), checked and replaced the filter. I would definitely recommend O'Reillys on Thorton rd for your car issues

I popped into this location to look for tire chains after not finding them at AutoZone…read more Upon arriving to the parking lot, the store had a homeless man laying at the front door with various personal items in the walk-way to get through. When inside and speaking with the staff, you begin to feel like they are annoyed of you being there. Customer service is lacking and evident. I had a simple request to ask if they had any tire chains in stock and it resulted in an attitude from 2 male employees from what I assume was because they didn't want to check their inventory in the back. All in all, after them not wanting to look up my car in their system or assist in getting the right ones, I felt they could have handled the conversation piece in a better manner. I will not be returning to this location. Do better. Thanks.

I called the store to verify they had the two batteries I needed in-stock. The employee on the…read morephone was very helpful and physically check inventory to confirm. Once inventory was verified, I completed my purchase online their website for store pick-up. I found an online coupon code that worked for my purchase. I visited on a Friday around 11 and there was only one other customer in the store. The employee still took the time to greet me and told me he would be with me shortly. The employee completed the checkout process that took no longer than a few minutes. He carried both batteries for me and loaded them in the vehicle. The store is on the smaller side but it's packed with just about everything battery related you would need. My experience was positive and I would visit again.

I am writing to formally log a complaint regarding the extremely poor customer service I…read moreexperienced at your Stockton location on July 27th. Around 1:30 PM, I called the store and spoke with Ian to verify if the required phone screen was in stock before filing a claim through T-Mobile and driving from Tracy to Stockton. Ian confirmed the screen was available and stated that if I filed the claim and arrived by 5:00 PM, he would be able to repair it. I arrived at the store at 4:40 PM. Although Ian acknowledged our earlier conversation, he stated he could not find an appointment. When I provided my claim number, he refused to accept it. Because my screen was completely black, I asked to use the store phone to contact the insurance company, but Ian refused, stating he did not know how long the call would take. I returned to my car, then went back inside to offer to pay $160.00 in cash instead. Ian then refused service again, stating he was currently working on another phone, despite standing at the counter doing nothing both times I entered the store. Due to this treatment, I no longer trusted the store with my device. I drove back to Tracy and had to reschedule the repair at the Pleasant Hill location. This was the worst customer service experience I have encountered, it would be honorable to have this matter addressed and take it as an Opportunity for teaching CUSTOMER SERVICE Skills.

I needed a specialty battery for my vacuum but this was for vehicles so not a lot of help in that…read morearea BUT they did seem to have a lot of batteries if your motor vehicle if any type needs one!

I want to thank and commend Bill for taking the time and energy to help me with my RV house…read morebatteries situation yesterday. I drove my rig to his shop and he took the time over the period of about an hour on an extremely hot day (101) to fill my house batteries with distilled water, checked my fuses to make sure they were ok, as well as the 12 volt plug in the back bedroom that I have to use for my CPAP machine. And then he didn't charge me for any of it. That was impressive. I'll remember Bill and Lodi Battery the next time I have battery needs.

They ALWAYS have what I am looking for - batteries and blubs. The staff is super friendly and knows…read morewhere everything is in the store. Just walk in and literally say - I need this - voila there it is. I've even come in without the battery and sometimes if I tell them what it's for they know what size I need.

This wasn't our first visit to this location. In the past we've come here and had speedy, courteous…read moreservice. Today when my husband went in to cut and program an after market key for a vehicle we just bought, that was not the case. The woman who helped him gave him a bunch of attitude after quoting him $100 to program it on top of the $15 to cut it. We just didn't budget for it and it's a third key so it's not necessary. He had the key cut but he would have preferred not to after the way she was talking to him. I think it's important to respect the choices of your customers. We probably would have gone back there to get it programmed but, I'm looking around now. Wouldn't even mind paying more, once we're ready. Do better.

Had a horrible experience with the worker named Richie. Sold me a battery for the wrong warranty…read moreand the wrong battery for my car. Had to make 2 trips. Also he didn't even help us with our problem but instead ignore us. Horrible service.

Came in to get help with a vacuum hose. They refused to even try to help me. At least come out and…read morelook at the car and figure out the size. I am a female and I don't mind spending money. If you can't help me with something small you won't get my money for something large. Bye!