1. Scratch & Dent Appliances

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Stockton, CA

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Scratch & Dent Appliances

3.1 (8 reviews)
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2 years ago

Way overpriced. Was able to find as nice of a washer close by for less than half the price.

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1 year ago

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2 years ago

Hola, yo compré un refrigerador y estufa, en este lugar, muy buen servicio, me dieron crédito, guao me facino, muy amables, muchas gracias

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Manuel M.

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3 years ago

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2 years ago

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Manuel M.

Thank you so much for you! I’m glad you’re happy with our service!

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5 years ago

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5 years ago

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5 years ago

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Appliances Outlet

Appliances Outlet

(3 reviews)

I really wanted to hold off on writing this review until my issue was resolved but with the lack of…read morecommunication and negligence I feel the need to warn others about this business. I came in to buy a washer and dryer for my new home. The store is divided into new appliances, used, and a eclectic collection of furniture. The owner of the business was friendly and helped me select a washer and dryer pair which was promptly delivered the next day. Also of note, the store has a warranty where they'll address any issue up to a year after purchase. Here is where the issue began. The men who delivered the appliances bought the units to the laundry room and installed them in a timely manner. After they installed the dryer and ran a test cycle, I could hear an awful banging/ clanking sound coming from the machine. After a few tries to fix the sound they decided that their job was done. HOWEVER. When I went up to run the machine to check that everything was in working order, I noticed that the dryer was STILL making a noise. When I went back down to the garage to ask them about the problem they were GONE. They were in so much of a hurry they didn't even ask me to verify the items were delivered in good condition - they practically ran out the house! So I called the owner and told him about the situation to which he came back out the next day. He arrived and disassembled the dryer to fix the sound that it was making. Quite odd if the dryer is supposedly brand new - why would a brand new unit need to be disassembled already? I was in the middle of moving so I told him that I was going to the other house (just five minutes down the road) to pack up the last of my belongings, but to just let me know when he's about to leave so that I can come right back. Instead, he just texted me to let me know that the dryer is fixed now and that he left. So upon my return, I went to run another cycle on the dryer and lo and behold, it's still making the banging/clanking sound. Repeat the whole thing again. I recorded a video of the dryer running and sent it to the owner. He returns again, checks the dryer, and just tells me that there's nothing wrong. Obviously it wasn't working properly because I can visually see something banging up against the side wall of the dryer in addition to the noise. I sent him another video to let him know the issue was never resolved and the dryer is still making a banging sound while running. To note, the load wasn't off balance or anything. Regardless of the size of the load - full load, small, light, heavy, empty - it's still making that banging sound while running. Unsurprisingly, he stopped responding to my text messages. I can see that he reads them, but no response. I regret patronizing this establishment and should have just went to a big box store instead. Now I'm stuck with a defective dryer since they have a "no return" policy which isn't fair if the unit isn't working properly from the very beginning!

Didn't end up buying anything but huge selection and Manuel was nice and informative.read more

All Cal Appliances

All Cal Appliances

(10 reviews)

$$

Twice now I've purchased refrigerators from All Cal Appliance. The first one was the victim of a…read morerecent PGE power outage so this was an unforeseen circumstance. The first refrigerator I bought was used and was exactly what I wanted which was a side-by-side with water and icemaker. I bought it for a very very fair price. There was one minor issue with it and they absolutely honored their warranty. They came out right away and fixed it fast and it and it was a trooper for 2 1/2 years until this recent issue with PG&E. The new refrigerator is working great. There were a lot to choose from and they are all labeled with the price and if there is anything like no icemaker or no water, you already know just by looking at the sticker on every appliance in the store.I am very happy with both of my refrigerators. I also want to mention the customer service. The first time I dealt with a very nice lady who helped me and the second time I also dealt with a couple of different ladies because I went on two different days. I love love LOVE their no pressure approach. They let you walk in and ask you if you need any assistance looking for anything in particular, and after that, they leave you alone to just look for exactly what you want and try everything out. I really appreciate the fact that they do not hound you or pressure you into buying some thing and with the stickers you know exactly how much you're going to pay. Both times I had the refrigerators delivered and both times I had an absolutely wonderful experience with the nicest people. I live in Manteca, and the first time they came within three days and this last time they came on the same day within two hours!! The delivery included the driving distance plus setting up the new refrigerator and removing the old one which would normally cost over $100 for a junk haul. I cannot say enough good things about this place and if I ever need an appliance I will absolutely go to them first. You really are getting quality products at a very fair price and absolutely outstanding customer service. 1000% would recommend and buy again!

BUYER BEWARE! If we could give less than 1 star we would. We spent $800 for a 2005 Maytag Neptune…read morestackable & had it less than a year and the washing machine on the unit stopped working. They told us "it's got a short" but we can't figure it out so it's totally useless to us and we're out $800 + $75 for a service call that was another useless cost to us. Don't suffer the tremendous loss we did. Buy new or buy from a seller who can at least compensate half of what you spent toward another unit.

Scratch & Dent Appliances - homeappliancerepair - Updated October 2026

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