They came out to fix both my washer and dryer on separate occasions. Fast service at a reasonable…read moreprice. I honestly was shocked that it was so affordable. I ended up having two leaks with my washer very close to each other. He made a special trip, I am 30 minutes out of town, and determined it was a new leak. He didn't charge me extra and came back the next day with the part needed. Can't say enough nice things about this man and his customer service. If we ever have another appliance repair need or purchase I'll be giving him a call.

The nicest people own D&L. I have bought 2 appliances from them. Both were promptly delivered to my…read morehome and reasonably priced. I have also had Leo out to repair an oven of a friend I accidentally melted a rubber dish in. He came out right away and removed the melted mess. I thought for sure her expensive oven was ruined. But it was saved. For prompt friendly professional service don't hesitate to call Them.

We bought all our kitchen appliances here when we remodeled our kitchen 30 years ago. Received…read moreexcellent service. Our built-in microwave died and I immediately thought of Ben's. I called and spoke with a pleasant young lady who told me that they would need to order the microwave and it would take a while to come in. I said,"No problem." I drove to Lodi, walked into the show room , and was immediately met by one of the rudest saleswoman I have ever encountered. Told me that she couldn't help me and that I should go to Lowe's or Home Depot to purchase. I explained that I had the dimensions and was willing to pay for shipping and installation. She repeated that Ben's couldn't help me. Honestly, I was flabbergasted- I've never encountered such a rude "saleswoman." I thought the whole idea of a "sales" job was to sell your products. I left and went to another appliance store.

This past month I have been searching for a Jennair 48" Gas Range throughout the entire CA and NV…read moreand in speaking with John @ Ben's Wholesale Appliance in Sales he said I have one on the floor in stock and will check with our management if we can move it since it's been on the floor for a while. After a day or so, I reached back out and instead of them playing the supply & demand game with recent COVID situation and overall shortages they decided to ensure I was cooking for the holidays. Many thanks to both the management (John) and sales team (John & Sarah) for making my family happy. I'm looking forward to the delivery and highly recommend Ben's Appliance!

My beloved refrigerator decided to give me the cold shoulder. Tons of thick ice prevented drawers…read moreclosing properly and the fan was the culprit. I bonded with the whole Trusty professionals for three days while Braden and seasoned partner scraped and explored and ordered parts that would not work. Finally surrendered to wiring issues. They were so generous to a fault. Thanks everyone! Completely service oriented. Highly recommend.

Absolutely the most trustworthy and reliable appliance service professionals in the area. We have…read moreused them for the past few years and could not have been happier with their service. They are on time, reliable, and knowledgeable. We have had them repair a refrigerator, dishwasher, stove and washer.

Quick service. Great communication. Truly cares and understands when you don't have home…read morerefrigeration, it's an emergency. Great suggestions for how to handle the situation. Worth every penny!

We've contacted Crystal Aire a couple years back to service our washing machine. She was courteous,…read moreprompt and got things fixed up at a reasonable price. Great service. This week we called Crystal again for another washing machine service, This machine is over 20 years old now, and my wife and I wanted to verify if it was time to replace it versus repair it. Crystal and her husband verified the issue we experienced was from something very minor and explained it. Morever, they showed me where to look in the odd event the issue returns months down the road so we could take care of it and save a service call. Much appreciated! These are good folks doing fine work. If our appliances need troubleshooting the future, I will happily contact Crystal Aire to help out.

Washer stopped working loaded with clothes and water. Called another service and was told first…read moreappointment was in 6 days. Called Dave and he came that afternoon. Installed the new pump and was on his way. Service was excellent and the price was reasonable. Highly recommend.

Dave did a great job installing my new dishwasher the same day that I called him. He was very…read moreefficient and was professional. Thank you very much. I will definitely call him in the future for any of my appliance repairs.

Way overpriced. Was able to find as nice of a washer close by for less than half the price.read more

The selection was great. Manuel gave educated advice. He was kind and considerate. Our whole family…read morewas impressed and we're happy with the delivery and installation.

Great quality of their work, professional, no price surprises communicates well and is experienced.read more

John from JR Appliance Installation installed our wall oven about a month ago and he did a fabulous…read morejob. John took care to installed the oven perfectly in the existing cabinet and hauled away the old oven. He cleaned up after the installation and left the working area as before. A month later a black trim piece broke loose from the left side of the microwave opening. I asked the manufacturer and they gave me the vague answer on whether the piece will be fixed under warranty -- it all depends on how the technician sees it. If he thinks it is non-functional piece then it will not be covered under warranty, and I will be on hook for the charge. I decided to call John and he graciously fixed it for free! In the corporate landscape where they will try to charge you for every small little thing, we are lucky to have John who went beyond his responsibility and helped us out. We could not be happier with his service and very grateful for his kindness to go out of his way and made a follow-up trip to fix our oven. And sure enough, after he left, I called the manufacturer and they said the piece is not under warranty and they will charge me for the fix. We count our blessing to have John for our oven installation. Could not have met a better person. Thanks John!

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.