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    Cricket Wireless

    5.0 (2 reviews)
    Open 10:00 am - 6:00 pm

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    AT&T Store - This AT&T Universal Car Mount attached to my car's dashboard will support my iPhone while I drive.

    AT&T Store

    2.5(86 reviews)
    1.1 mi
    $$

    Dear AT&T Kaneohe Team,…read more I visited your store about a week ago to get assistance with my iPad's cellular service. During that visit, I also inquired about upgrading my mother's phone from her older iPhone to the new iPhone 17. We were informed that we could call on Monday or Wednesday to check if a new shipment had arrived, and that if the phone was available, we could request to have it placed on hold until the end of the day for pickup. Today, my mother called to check on the shipment, it was picked up by a female. However the call was disconnected shortly after being answered. I then tried calling myself and spoke with a representative (female) and tilde her everything that happened when I came in and then she informed me that the store does not place phones on hold. This was confusing, as it contradicted the information we were given during our initial visit. As long-time AT&T customers, we value the service and support we've received over the years. However, we would greatly appreciate clearer communication and consistency between staff members to avoid misunderstandings in the future. Thank you for taking the time to review this feedback. I hope this can help improve the customer experience moving forward. Sincerely, Stuart

    What is happening with AT&T service???? It's now going on 2 weeks with issues with this carrier…read more Unable to call out to mainland area codes nor unable to even complete #611, AT&T's direct line for service. Very inconvenient! I go to their store and they say some people are affected and keep promising that it'll be fixed that day. They claim it's a nationwide issue and nothing to do with AT&T. Well, it's going on 2 weeks and NOW I can't even call a local number or send text messages! I need to change carriers but I have a contract on one of my phones and I need to get out of being connected with them. I see a lot of negative reviews from people. I need to sever my ties with this carrier.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Spectrum - Entrance from inside of Windward Mall... to the left of the upper level of Target

    Spectrum

    2.1(54 reviews)
    0.4 mi

    I went to the Spectrum store to accomplish a few things, and Emily was able to help me get…read moreeverything I needed done. I had to return an extra Xumo box, which they had sent me in error, and then she helped me to review my account and set me up with extended discounts on my internet service. I also switched my mobile service from Verizon over to Spectrum, saving $75/month for the first year. Since Spectrum uses the Verizon network, I should get the same service for less. Emily was really helpful the entire time and, with help from a supervisor, was able to correct a group messaging glitch that popped up. It took about 30 minutes overall to finish everything, and I'm saving a good chunk of change. It was definitely worth the time, and much easier and quicker than doing it over the phone or via the app.

    I'm am sick of having to reset the TV, when it says you have a connection problem when you…read moredon't.Every 4 hours on the TV shuts off if you do not press any button! Dislike having for the TV. to have to count down usually from 9 to O. Miss a lot of the program you were previously watching! When it's time for commercials. the volume level automatically goes up, most time having to turn the volume on the remote down.And the cost for basic cable is outrageous! Not a complainer. Just stating facts. Frustrated customer!

    Photos
    Spectrum - Entrance from the parking lot... between the upper level of Target and the entrance of Windward Mall by Kikuya Restaurant

    Entrance from the parking lot... between the upper level of Target and the entrance of Windward Mall by Kikuya Restaurant

    Spectrum - Three more work stations with one lone worker (Sean)

    Three more work stations with one lone worker (Sean)

    Spectrum - Equipment waiting to be returned.

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    Equipment waiting to be returned.

    Cricket Wireless - mobilephones - Updated May 2026

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