Great communication and quick response for any questions we might have…read more Although my watch was unrepairable they were super helpful

one word says it all - AWESOME. I have been going to Pablo for 10 years for cell service and…read moreaccessories. he is the best, great service, very reasonable prices, super repair jobs with never an issue. He is the best. Thank you, Pablo, i do not know what to if you were not around!!!!!!!

My sister has had problems with her service that she has been receiving in branches of T-Mobile in…read morePico Rivera and it turns out they were not corporate stores like this location but franchises. Nick did a great job in assisting us and he went above and beyond in explaining plans and choices of phones to purchase. I was very pleased with his assistance and would highly recommend this corporate office and Nick.

Poor and Unacceptable Customer Service Experience Involving Associate Manager Alfie…read more After checking in, I waited about 15 minutes. I politely asked a staff member what number I was and was told there was one person ahead of me. While I continued waiting, two groups arrived after me and were checked in. Alfie then approached one of those new groups to assist them. I politely stated that I believed it was my turn. Alfie responded rudely, saying, "No, you are not," without checking my name. When I asked what number I was, he said there were two people ahead of me, which directly contradicted what his staff had just told me. When I pointed this out, he dismissed me and said, "Have a nice day." After another five minutes, Alfie called a customer who had just checked in after me and helped her instead. I calmly asked why I was being bypassed. Rather than answering, he repeatedly asked why I was upset and continued to ignore my question, while never acknowledging me or asking what help I needed. Being skipped, given inconsistent information, and spoken to dismissively felt disrespectful and discriminatory. This was one of the worst T-Mobile customer service experiences I've ever encountered. Alfie was unprofessional and dismissive.

Horrible service, all girls staff only. The girls are really nice to sign you up to a new plan or…read moremove you from a competitor (Tmobile), very impressive and speedy address any concerns you may have. They will call you by your name, get you cup of water, just very attentive to your questions and they will even ask about your home cable networks your needs like they really care, whatever they can get their hands on. 全是女员工。刚开始，女孩们在帮你签订新计划或从竞争对手（T-Mobile）转网时非常友好，令人印象深刻，响应迅速，能立即解决你的所有疑虑。她们会叫你的名字，递上一杯水，十分细心地回答你的问题，甚至会询问你家里的有线电视需求，表现得好像真的关心你的一切，尽可能满足你的所有需求。 once you are signed up with AT&T, it's like a switch flipped, they become cold and don't recognize you from just days ago. If you have questions to ask them or need further assistance, they will tell you to call 611. They don't even want to touch your phone if its a setting related issue. 但是，一旦你签约成为AT&T的客户，一切就像突然变了个人似的。她们变得冷漠无情，几天前才接待你的热情消失殆尽。如果你有问题要问，或者需要进一步帮助，她们会直接让你拨打611电话。甚至如果是手机设置相关的问题，她们都不愿意帮你看一眼。 I dont have an issue with AT&T as a service provider, but think twice before you think youve found a nice local AT&T store that is friendly n warm. 我对AT&T作为服务提供商本身没有意见，但在你以为找到了一个友好、温暖的当地AT&T门店之前，最好三思而后行。

Horrible service. Avoid this location if you can. They don't care to help. They simply direct you…read moreto a service number or website.

Every time the shop staff is helpful and friendly either on the phone or in the shop…read more Using cricket for over a year, the network reception is not perfect, but can easily beat up T-mobile and Sprint. Based on the deal we have, definitely worthy of the money we pay. Thumbs up!

5 stars to Trami for being able to update my settings to reconnect my data! In and out within 5…read moreminutes. A customer rep from a closer cricket store was unable to help saying I may need a new phone. She wasn't being shady and I knew immediately to try another store. When I upgrade phones I'll def go to Trami.

Great place and pretty professional!!! This is my third time…read morehere to fix my devices!!! My laptop was not turn on and I don't know why I finally brought my laptop to this store. The technician fix it for me very very quick! Thank you so much. And the price is so reasonable. Nice technician and good service. Recommended!!!

Great service and price is reasonable. Employees are very friendly and helpful. Fixed two phone…read morescreens and installed one Samsung screen. This will be my phone repair shop in the future. Got the most expensive screen protector here, waited 40mins and it's really worth it. Good quality and very durable! Highly recommended!!!

The worst service ever. Waited and received zero acknowledgment. Looks like they only favor certain…read morecustomers. This happened 12/8/25 at 10:02 am Will never be back to this location!!

Went into this store about an hour before closing time. The two associates working at the time were…read morebusy with two customer I patiently waited until 6pm which is there closing time. The associate said she couldn't help me because they were supposed to be closed. I proceeded to ask why she wouldn't have told me they didn't have time to assist me instead of having me wait for no reason. Then she reluctantly agreed to help me only to tell me I couldn't add a new watch to my line without paying cash for the watch. Terrible customer service. Never have I had to pay a device in cash at any t mobile store ever. Also the manager on duty could have cared less and completely ignored me when I walked in. Please avoid this location at all cost. I ended up going to a different t mobile location and was in and out in less than 15 minutes . This location is atrocious.

Great customer service! They will always get the job done…read more They are polite and professional at all times. We always recommend them to everyone.

Great customer service. Works fast. Upfront and honest. Cleaned out all the debris from my charging…read moreport.

Super great service and helpful, has a variety of different options in the store! Super convenientread more

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Steve was extremely helpful and accommodating. He helped…read morefix my damaged screen within hours and the price was very affordable. Highly recommend.

had some water damage and got the Face ID sensor replaced! Reasonable price and very quick service…read more Finished in an hour!

Jeff was great and reasonable pricing. Replaced my shattered back screen from the aftermath of…read moreCoachella and it looked flawless! Highly recommend this place and hopefully i dont need to come back again

I had an excellent experience at One Stop Cellular. The service was professional, fast, and…read moreextremely informative from start to finish. I needed a new key made for my 2010 Honda Accord, and they handled it quickly and efficiently. What really stood out was how they went above and beyond by also fixing my original key fob. They took the time to explain everything clearly, made sure I was fully informed about what was being done, and were very thorough throughout the whole process. It's rare to find service that is this professional, knowledgeable, and customer-focused. If you need help with keys, key fobs, or anything similar, I highly recommend One Stop Cellular. Exceptional service all around!