This is a great place to service massage chairs. Mark has excellent customer service and was able to get it repaired under the factory warranty. They handled all the paperwork with Panasonic so that was a big help. He arrived on time and checked everything with the chair. Mark was very knowledgeable and also has contacts at Panasonic to help troubleshoot our issue. The main circuit board needed to be replaced so we arranged a convenient time for Mark to install the new board. The chair is now working perfectly. Thanks for all the help! read more

They are not able to fix drop off repairs now. They are closing their shop. If you want to spend $150 for them to come to your place to see if they can even fix your whatever you have. Not for me. I'm looking for someone else to fix my circuit boards now. They gone to high end repairs only. Not for the Johnny lunchbox average person now. I'm sure they were probably 5 stars before they changed. read more

Great communication and service from Mark. He replaced several switches and a relay for my car's steering column lock mechanism. I reinstalled the board in my car and works perfectly now. Thank you for your great work. read more

American Electronics Repair - Electronics Near Me - La Habra, California

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Mark came out to reconnect our entertainment center after it had been stored for many months due to a water leak restoration. The electronics were a mess. There had been some attempt by the company that disassembled it to label cables but they were confusing and not complete. We have multiple applications including surround sound. Mark is exceptional. Not only is he professional and knowledgeable, but he is patient (we asked a lot of questions!), helpful, cheerful and high energy. He got us back up better than it was before. If we could give him 10 stars we would! read more

Very knowledgeable repairman. Do not hesitate. It costs $59 to have him check your item. Great service! AAA+++++

Mark gave us excellent service! Was very flexible with our schedule! And went above and beyond to try to get our tv fix! He did some research and thanks to him I was able to get my tv fix! Thank you ! read more

Mark was a excellent help. He went the extra mile to advise us best on a repair situation.

Thus company is a breath of fresh air! Our TV stopped working a few days ago, and I immediately contacted Panasonic to get a repair order. I emailed the company, did a chat online the next day, and called several times the day after that. I was given the name of my local repair shop--authorized by Panasonic. To make a long story short, I was given conflicting information from the Panasonic support people, and then was put through a ridiculous circus of calls and emails by the authorized repair center, which I will not name. In the end, the repair center fumbled through several unnecessary and tedious requirements before finally giving us a date that a technician could look at our TV. It seemed odd and ridiculous that we would have to wait over a week to even find out what the problem was with our TV. I was irritated, but resolved to endure the wait. Thankfully, American TV & Video contacted us about the problem with our TV. Apparently when you have a problem, the authorized repair companies are notified. We got a repair person out to look at our TV within a couple hours of the call. He worked efficiently and made the call to order a part for our TV within minutes of checking out the thing. He was friendly, fast, and competent, which was a big change from the run-around we had been getting from the other place. It is such a relief to find out that our part is ordered and will be here soon. The best part is that I know I can trust that they will service our TV efficiently. No more inefficient, incompetent people making us jump through hoops! I thought this kind of service was a lost art. Thankfully there are still companies that know what customer service is all about! read more

Mark provided prompt and dedicated service. Dropped off my TV on a Thursday, he ordered the parts and fixed my TV which was ready the very next day. He quoted me a lot less than what Vizio wanted to charge me. I strongly recommend for anybody having TV issues to give this place a try. You will not regret it, quality service is a natural given here with Mark. read more

I was very impressed with the service I received from Mark. He helped me fix the circuit board on my old sewing machine, which saved me from having to buy a completely new one. He was able to find a new, upgraded part that will keep my machine working for the next several years. I hope he can help me keep some more older electronics working so I don't have to get rid of them for a few more years. read more

I have a big screen Mitsubishi that needed a replacement mirror. Only one I could find online was for 400$ with shipping. Mitsubishi was no help. I contacted Mark and he gave me a few options and even found a new mirror for half the price! Call Mark if you have any issues with your TV. He is super knowledgeable and helpful. read more

Mark was able to repair my projector. He is very thorough and a great communicator. This guy is good at what he does and probably can repair anything. I highly recommend as he was able to repair when no other place could do it other than the manufacturer which is locked down and not doing repairs during Covid19 lockdown. read more

Mark from American Electronics was amazing! He is very professional, fast and friendly. He did an excellent job in diagnosing the problem today, and coming back a few hours later with the part and repairing our TV so we could watch it tonight. I would highly recommend him to anyone that needs a TV repair! Thank you again Mark, for all your help! read more

Whoever answers the phone was rude and unable to simply schedule a time to discuss a technical issue with an expert. Horrible customer service! read more

Mark at American Electronics is the best. He fixed my Mackie thoroughly at a reasonable rate and got it done in a timely manner. He could not have been more helpful! I would use him again and recommend him readily! read more

Cindy was very helpful in obtaining our part for the Mitsubishi TV that we have. She is a personable lady and we will definitely recommend this company to other people we know. Thank you Cindy! read more

My Panasonic TV got fixed by American TV and Video today. I am very satisfied with their service. They are very professional. My TV could not turn on one day. So I called Panasonic to request the repair since it is still under warranty. They scheduled me with Adam Electronics. I requested to other dealer to fix it since I found out on Yelp the Adam has bad service reviews so I wanna give other dealer a shot. I actually scored. I was able to talk to the Service Manager Mark on the phone regarding the problem. He guided me to trouble shoots. Unfortunately the TV has no power so he ordered the parts for my TV. He came and fixed the TV on one trip because he predicted other part might damaged by the out of power situation. So he replaced two parts. My TV works now. Thanks Mark. I don't have to wait so long to get my TV fixed. The office lady Cindi is great she calls me to confirm the schedule time and very nice on the phone. I am very satisfied with their service. I will recommend them to everyone who wants to fix their electronics. it's hard to find great business like American TV and Video I am lucky that I found them. read more

Mark was wonderful in helping us out with a major bind. We were waiting weeks for our extended warranty department to get this other place the parts to repair our dryer. The other company was completely disrespectful of our time and just didn't show up when we had made the appointment and when we called the next day, they had no reason! Mark was able to take over from these lousy people and get the dryer repaired the same day we spoke with him. Highly recommend him for any electrical repair needs.. honest and timely service. read more

Dropped off tv for diagnostic review. Very nice and welcoming! My tv is a Vizio smart tv the picture went out which is a common issue with Vizio Tvs. I dropped my tv off on a Friday paid a $40 deposit which was applied to the labor. My tv was repaired and ready for pickup by Wednesday! I'm a very happy customer. Thank you American Tv! read more

I'm not sure if 5 stars does justice for this company. After getting the run around from other repair companies, a friend told me about American TV Video. Not only did they help, but they told me about that Mitsubishi knew about the issue and would provide the parts for free. The tech came out the next day and now my tv is as good as the day I bought it. read more

Great service, very knowledgeable, Cindy and Mark are awesome. All I did was explain what was wrong with my massage chair and Mark took it from there he order the correct Parts came out in a timely manner and a short window fixed it very personable very very knowledgeable. Mark is passionate about what he does and the great thing is that he loves doing it I would highly recommend this company to anybody with any electrical appliance repairs I will definitely definitely use them again. read more

Mark was prompt and professional, even though our 80 inch Sharp was broken and unfixable (because they don't even make the part that needed to be replaced) my experience with him at the house was very pleasant and nice. And I'm glad to hear that he fixes massage chairs too because we have one at home. I would call him again for future needs for sure. Thank you so much for your help. read more

I contacted American Electronics Repair directly through Panasonic, since they are an authorized Panasonic repair center, to repair our microwave. Mark (2nd generation owner) was warm and professional, a nice touch during this COVID-19 epidemic. I expected a hole-in-the-wall shack and was met with a sizeable commercial building. There's a sign on the building that says, "If it runs off electricity, we can fix it." When I peeked inside the workshop, it left no doubt. I saw a Ms. Pac Man arcade game, record player, CD player, LaserDisc player, TV, cassette deck, and Roland Chorus Echo machine, among others. Mark let me know that it might take a couple of days and that he would call me when the microwave was done. To my surprise, Mark called me that same evening to let me know that he had repaired my unit, and it was ready to be picked up. When I got there, he explained exactly what was broken, what needed to be replaced, and showed me the bad parts. It was the best electronic repair ever. Highly recommend! read more

We had this company come out on a repair through Mitsubishi. The lady who contacted us was very nice and got us scheduled very quickly. The technician Mark showed up right on time and even called before he arrived just as we had asked. This guy knew exactly what he was doing and went well above and beyond just fixing our tv. He explained everything and even cleaned it for us. He was pleasant and a true technician who knew his trade. These people are highly recommended and we will be using no one else but them for our electrical appliances. Thanks American TV! read more

We had a power surge that went through our surge protector and fried our P65VT30 Panasonic plasma tv late Wednesday night. (After a lot of testing, talking with Panasonic, looking for a certified Panasonic repair shop and a ton of swearing, I found American TV. I decided to call them to see if they could fix my tv that Thursday morning. I got a hold of Cindy ~930 AM without having to wait on hold. She was very friendly and set me up with an appointment window from 10 - noon that day, which I was a little surprised by since they are in La Habra and I live In Redondo Beach. Mark called 45 minutes prior to his arrival so I could meet him at my house during my lunch break. Mark and I were able to dismount the tv (TV is heavy ~140lbs and is mounted above our 5' fireplace) and Mark was able to diagnosis the issue and what board had fried during the surge. To be honest I would have thought it would have been the main power supply board, but the A board had been fried where all the component inputs come in. After diagnosing the problem, Mark called Panasonic's tech line and walked him through with his findings and he came up with the same solution. Mark helped me move the tv out of the way that day and ordered the new board I needed. The following Tuesday Mark came back with the new board, installed it, and the tv fired right up. Mark also tighten all the other screws and replaced a few ones on other boards with some locking washers, as he said he has seen issues with peoples boards frying when the screws come loose. Mark did a great job, he is very professional, well spoken and punctual. American TV & Video is a little more expensive then some of the other smaller repair shops that I found when researching, but when deciding I did want a professional that was certified with Panasonic TVs. (most of the time you get what you pay for) When my TV blew I figured it was going to be out of commission for awhile (based on reading reviews on yelp from other service centers), but within 6 days, it was back to normal and mounted back above my fireplace. After my experience I am glad I went with Mark and American TV. read more

I had a problem with my Mitsubishi big screen, I called and spoke with Cindy who was pleasant to talk to. She sent Mark to check out my big screen. I needed a part, which he ordered. He came back and fixed my tv. Thanks American TV and Video! read more

If I could give this company 10 stars I would. My Mitsubishi TV started getting white dots all over the screen. The picture was dark and I was bummed. Called these guys at 9:30 am this morning, they came out the same day, fixed it and I was watching TV the same evening. Cindy answered the phone and she was very knowledgeable and knew the issue immediately. Mark the repair guy was friendly and clean which was important because we just had new light colored carpet installed. He not only fixed my TV but he cleaned it out and game me tips on how to make the tv last longer. They were honest, quick, inexpensive, friendly and overall awesome! read more

Panasonic referred us to American Tv & Video to repair our massage chair. Both Cindy and Mark, the service manager, were very courteous and helpful. It turned out that the warranty was through a different company, but Mark said that American would complete the repairs if the warranty company did not do so to our satisfaction. The owner, Alicia, assured us they were always willing to go the extra mile. We believe this company has exceptionally high standards in customer service. read more

I will definitely take all of my electronics to American Tv & Video. I found them on line and called about the problem with my TV. Mark told me over the phone what he thought the problem would be. After taking the TV in and talking to him it was obvious he was very experienced with electronics in general. Not to my surprise his diagnoses was right from the start. He had my TV fixed days before I was expecting it and he gave me a great price. I will be using them in the future if I have problems with any of my electronics. read more

They are Panasonic authorized massage chair repairer, called and have chair load to them to save the repair cost ($50 vs $150 for in home service), we did it on a Saturday, without knowing that they are closed, I called the number on the banner and reached Mark, he is very helpful and he rode his bike to open the door for me. Then he called me and explained what need to be fixed, a week later, to my surprise, my 10+ years old chair was totally fixed and looks new, he even sew the back part where the zipper no longer work. I give him a five star for all his effort as well as friendly service. Good job! read more

The customer service here is ridiculous and their work is not guaranteed. I took my flat screen tv to be repaired spent $215 and they kept the tv for 5 days. When i got the tv back and hooked up, there was still an issue and was not able to watch anything off of it still. Had i known that they would charge me again to bring it back for something i already paid for, i would have not gone here to begin with. The lady on the phone was very rude and would not refer anyone here. read more