Jaqueline, Jaqueline, Jaqueline. Why were you so angry today? I hope your day eventually got better because you certainly ruined mine with your nasty attitude.
My daughters ordered a birthday gift online for their grandma to be picked up at the store. There were a young Asian man in front of us but I didn't pay much attention to him until I heard him raised his voice a bit asking the cashier Jaqueline, "Why are you treating me this way? Why are you accusing me when all I wanted was to return two chap sticks that I accidentally purchased the wrong kind for?" - he seemed noticeably upset, while our "sweet little" Jacqueline unapologetically took $8 from the cash register and literally threw the money down the counter and started to mumbled to herself while that young man walked away extremely angry.
Our "sweet" Jaqueline then proceeded to throw some items into the go back area before turning to me. I nicely informed her I had an order pick up and she literally cut me off while taking out her scanner and without looking at me, sarcastically said "Un Momento, por favor". I was quite shocked as it was obvious my children and I are Asian so why did she intentionally speak to us in Spanish? Instead of getting upset, I said "Gracias" since she decided to play the language game. She then looked up at me and said in English, "I do not know any other Spanish words besides what I just said". She then walked away.
She walked back with my item and while handing the item to me, I wanted to ask her if I could get a gift receipt but I couldn't even get my sentence out because when I said "I am sorry, can I .." she cut me off and said "No" and walked away. I said, "Excuse me?" In which she responded" You wanted a bag right? No you can't, you don't get a bag for this order, but if you want one I can give you one".
At that point, I was livid. I asked her for her name and she didn't provide it to me. I was able to get it from her name tag. How can someone like her still be employed? If she hates Asian people so much, she should transfer to another location since Rowland Heights bordering Puente Hills are mostly of Asians. If she doesn't like her job, she should quit because her bad attitude ruins people's day. I've shopped at Target for over 25+ years and I can honestly say she's the worse employee I've ever came across. She's just terrible and I hope after I contact the corporate office to file a formal complaint, they could offer her some retraining on customer service. read more