Joseph again helped us at the store. Tried fixing the problem on the phone with tech support and…read moreafter an hour the response was a new phone was needed. Walked in to the store and Joseph had the problem fixed in less than 5 minutes. Thank you again Joseph

My phone wasn't working, I couldn't send/receive calls and I couldn't text anyone with an android…read more I had an appointment nearby so I decided to stop here to try to get some help. I walked in and was immediately told there was a system outage and they weren't helping anyone. I get that you're busy and there is in fact an outage, but she wasn't willing to even talk about it. I had other issues on my phone in addition to the outage problem. I didn't have service for over 24 hours and it wasn't until I reset my phone after the network was back up that it worked again. Luckily, I know to try that or I would still be offline. Unacceptable

We love this store...today just came in to replace screen protector and Bryan was so cool, really…read moregood guy...asked how my week was going and really meant it! And Miriam helped on our other phone with a camera issue and went to the trouble to see if a software update would handle it and gave us all the information to help get it repaired. Thank you guys so much--really appreciate you and the great customer help and service!

AVOID-DO NOT GO HERE!…read more They BS you about trying to help you and take up your time. They refer you to the manager, but he's never there, when you go back at the time they tell you he arrives and ask for the manager, the manager is always busy in a so called meeting and never comes out. They give you any excuse not to be able to speak to the manager to address any issue. They get your information and promised the manager will contact you to address your problem, but they never call you back!!!! AT&T needs to investigate this store. There's something fishy going on with their employees. They try not to fix issues, so you can purchase a new phone, then they add extra lines, do not cancel phones lines when you point out they made an error on their part. So then what, you end up paying for more telephone lines and you bill goes up- forget it! STAY away, call their corporate office and file a complaint on this location!!!

Justin was amazing. Extremely knowledgeable and helpful during roadblocks I couldn't have gotten…read morethrough on my own. Thanks for making getting my prepaid line transferred to my new phone so easy.

Amazing staff and they were so helpful transferring my Verizon account over to T-Mobile and setting…read moreme up with a brand new phone! I'm so glad I made the choice to switch over to T-Mobile because I am very happy with the service network. To the beautiful woman with the beautiful thick curly hair- Thank you! You were so sweet, patient, knowledgeable, and lovely to work with transferring my account over and setting me up with a new phone. Also, thank you to the manager for your help as well and keeping my phone safe while I took the time to run a few errands waiting for my phone to all transfer over before I left. I would recommend this T-Mobile location to everyone! Thank you again! -Nikki

Had to visit a store to fix a problem that could not be addressed over the phone. Found this…read morespacious and clean location near a 7-Eleven. Karen, a district manager, was working and provided excellent, fast and efficient service. Was to the point and didn't try to sell me anything I didn't need.

From the owner: Switch today & enjoy America's largest 5G network.read more

would not recommend this place my phone had a broken screen only and all the sudden they didn't…read moreeven fix my phone they made it worse I will not return to this place they took longer then the time guaranteed which was 1hr but took more time fixing a dam screen now my phone doesn't work and spend 120 to replace screen wanted to up charge me more for more work needed to be done to my phone pretty much better off buying a new one will not recommend this place to anyone

New spot wanted to try out. Super quick service and price was fair. Definitely recommendread more

A friendly woman named Dawn greeted me, then I was helped by Alan. He diagnosed the issue quickly,…read moreand fixed it. I really appreciate that he did not talk down to me, even though I am an old lady, who clearly knows very little about new technology. It is important to be treated with respect. Older people have wisdom and knowledge that exceeds the common perception of them.

There is a certain ambiance of modern technology with open space and the Apple products spread out…read morewith helpful Associates that make a visit to an Apple Store exciting. With a Service Department in the rear, lively displays and hands on experience, the Apple experience is real. There are also classes held for tips and tricks for getting the most out of your Apple products. Currently, this is a temporary location while the main store is being renovated.

Great quality, quick fix, service as requested, exactly as quote. I would definitely recommend.read more

I don't trust anywhere else to fix my iPhones!! I never feel like I am being over charged and the…read moreservice is always top notch. I haven't needed to bring my computer or iPad there yet, but if I ever need to, I would only come here!! I'm so glad this little shop exists!

If you want to get sick from stress and lose your sanity, go with AT&T. No wireless service, zero…read morecustomer support, and a complete disaster from start to finish. One of the employees, Justin, clearly needs serious professional help -- I'm not even saying this lightly. At 1:15, two managers literally walked into the back saying they'd come talk to me... and never came back out. Why? Because they knew they were wrong and had absolutely no solution....ZERO STAR!!!!!!!!! This company doesn't just fail at service -- it actively wastes your time, drains your energy, and leaves you dealing with incompetent, untrained staff who have no accountability. You walk in with a problem and walk out worse than when you came. Avoid at all costs. This isn't just bad service -- this is next-level dysfunction.

Waited over 30 min just to ask one question. Only two people in shop helping customers. For sure at…read moreleast 2 people in the back not doing anything. Go to another att store. They were better before the remodel

Richard did an excellent job on my computer. He's very…read moreknowledgable, quick and complete service. HIGHLY RECOMMENDED!

My phone had crashed and I was honestly having the worst time handling losing all of my data -…read moreRichard was absolutely amazing! He was patient, kind, and so professional dealing with my meltdown! He was extremely knowledgeable and spent his time explaining everything. He also provided free tips on how I could prevent this from happening again. I'd give him 10 stars if I could! Honest - and will turn your not-so-good day into a good one!

The port to my iPhone would not accept the charging cord. Wayne gave it a free overall diagnostic,…read more fixed the problem gave me some great advice, and I paid him $30. All in all great experience.

I had called them a month earlier to inquire about replacing the battery in my iPhone 13 Mini. I…read morementioned I had issues with Apple due to me not remembering my Apple ID password. The gentleman on the phone said we can do a work around By putting the phone in "Repair Mode" I believed he said we could use Face ID. I was in the area and stopped in. Wayne was there and he's friendly , helpful and thorough. My phone was to the point of shutting down , not responding , getting hot. A multitude of issues. Wayne checked my battery health and it was at 73%. He explained any reading under or at 80% indicates a battery problem. The quote was $139. It was higher than other repair shops here on Yelp (using yelps project message blast function ) but the convenience factor 1 mile from home and ease of dropping it off made it totally worth it. Wayne advised it'll be done in an hour. I left the phone went home and was surprisingly notified in 40min it was done. I'm very happy with the service. Wayne did go into detail about helping me with my Apple play as it was failing. Advised it may not be the phone causing it and getting a new cord may fix it. After market cords are known to fail after a period of use. Not lasting as long as original equipment. I'm very happy with their service and repair. Very relieved as I don't want to get a big iPhone to replace my mini. My iPhone is back and running smoothly.