ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

I placed an online order for a kindle that I bought for my step mom's birthday. The online pick up…read moreoption is always quick and easy when stopping into Best Buy, but the parking lot can get chaotic at times. I was able to find a parking space pretty quickly. When I walked in, right away an employee asked if they could help with anything. I let them know I was there for an order pick up and they directed me to the cashier. The whole process took less than five minutes! I was running behind that day and the order pick up option saved me so much time.

Purchased an Open Box Item from Best Buy online and had it delivered to my house. When it showed up…read moreI opened the box and it was missing items and had the wrong stand for the monitor as well. I brought the return into the Encinitas manager who clearly stated to me "Open Box" items purchased online cannot be returned in store and that I would have to return it to the store it came from which was Menifee. I then tried another location nearby and had no issue returning the Open Box product and purchased a new one there. I will no longer give my business to the Encinitas location. This manager was insulting and even stated she had been with Best Buy for six years. No customer retention or attempt to satisfy my complaint or issue with purchased product. Encinitas location has lost my business and if I had the time I would hold a sign encouraging customers to shop other Best Buy locations.

I actually still like Target even tho they have done a few things that I didn't like since 2024…read more However, I also want to avoid using Amazon as much as possible. Right after my misadventure and frustration at another nearby store, I ended up at this Target. It's a large Target with a good sized grocery area, clean including the restrooms, a Starbucks and a pharmacy. The beauty/personal care product area of the store is fairly large. I miss having Ulta here, but oh, well. Even tho this store is fairly busy, they don't have whole aisles of products locked up, unlike a nearby competitor. I found what I wanted and plan on coming back when I have more time. I stopped over in the grocery area, where Francis who may have been working as a Target personal shopper filling someone's list, asked me if I needed help finding something. It's so nice to feel seen in a store. As a senior, I sometimes don't feel that way. As I was going back to the registers, I noticed other employees asking people if they needed help finding things - one even walked a shopper over to the area that had what she needed. I feel like in what seems to be a stressful time in the world and in many of our lives, with increased prices and conflict. I will still choose to go shopping in an actual store if possible, especially a store with good customer service and unlocked nail polish remover. I just wish that Target would again have products that supported the LGBTQ and black communities. Even tho I am a straight old white lady, I still bought some of those products.

This target is usually a pleasant shopping experience due to its organization, lack of crowds, and…read moreeasy to find parking. Many seem to order ahead here and drive up to pick up. I don't come to this location regularly just because they don't seem to have my usual items in stock consistently, but occasionally they will have the last 'hard to find' or limited item in stock compared to all surrounding targets.

I'm writing to express my sincere gratitude for the exceptional help we received from Eddie at the…read moreApple Store Carlsbad. We came in feeling extremely stressed after my husband clicked on what appeared to be a legitimate email offer, which turned out to be a scam. He had entered his credit card information, and we were deeply concerned that his laptop had been compromised with malware. From the moment we walked in, Eddie greeted us with professionalism and genuine care. He quickly got us onto the Genius Bar waitlist and took the time to listen to our situation without judgment. What truly stood out was his ability to calmly explain how malware works and what risks we might be facing--it immediately put us at ease. Eddie carefully walked us through the process, checked the laptop thoroughly, and shared the appropriate tools to ensure there was no infection. The relief we felt after learning everything was safe is hard to put into words. His kindness, patience, and expertise turned what could have been a very upsetting experience into one where we felt supported and reassured. Eddie is a true asset to Apple, and we are incredibly thankful for his help.

You do your customers a massive disservice…read more Treat it exactly like a car: 1. I Drop off car/product 2. YOU Fix 3. YOU Call me to come get it. Inefficient and backwards. Hours-long waits instead of just dropping off your product. Apple makes top tier products but their CS and this whole process is an abysmal failure. Jobs rolling in his grave. Very inattentive staff. Sluggish 'check in' process. I loathe coming here. Avoid if you can.

I like Mike, He is a straight shooter I trust him…read more Reliable says what he does and does what he said. Great sense of humor.

I have used Encinitas Television over the years to help us with installation and service for our TV…read morestreaming and sound needs. Mike (the owner) is very knowledgeable and experienced with the latest technology related to Televisions, Bluetooth Speakers, home protection systems and more. I highly recommend his service. Beyond his experience he is friendly, works fast and prices his service very reasonably. Give him a call for a consultation and you will be pleased with what he recommends. Thanks Mike!

I originally took my laptop to the uBreakiFix in Del Mar after cracking my screen. They fixed it,…read morebut it took a full week. Three months later, a crack appeared again and my screen went completely black. When I brought it back, they told me I'd have to pay the full price again because they assumed I must have cracked it myself. Needless to say, I wasn't happy with the service. That's when I decided to try the uBreakiFix in Encinitas. Even though they aren't affiliated with the Del Mar location, Aaron went above and beyond to help me out. He offered me a discount, explained everything clearly, and had my laptop fixed within 24 hours! He was polite, professional, and incredibly efficient. I can't recommend the Encinitas location (and Aaron in particular) enough! The difference in customer service was night and day. If you want honest, fast, and reliable help, go to Encinitas--you'll be glad you did!

I took my phone in with a cracked screen. They replaced it with an after market screen for $300…read morewhich is an outrageous price for an off brand screen.When I got the phone back the Face ID didn't work and the battery wouldn't hold a charge. When I asked for a refund for the screen they said the Face ID and the battery wasn't because of the new screen and they wouldn't give a refund. So I paid these guys $300 for a repair that broke my phone and then had to pay for a new phone anyway. This place is a scam!

Service: Scheduled an appointment online, then stood in line and waited to let someone know I was…read morethere for appointment. Doesn't seem to matter if you made an appointment or not, but better to do so in case it gets busy. My 1 year old computer had a corrupted disk drive and I didn't buy a warranty. They said they could look at it for $395+ if I needed a new drive it would also be additional. The other option was buy a year warranty membership for $195 plus anything else I might need so it cost about $315 to fix my claptop, an HP. I dropped it off on Friday, picked up on Sunday night. Cheaper than buying another laptop. Selection:Walked around and they have lots of great high quality products Value: Seemed expensive but everything is expensive these days. Happy I didn't lose all my files and laptop working well. Noteworthy: GeekSquad Service was great, the guy was professional and knowledgeable

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

I literally just wanted to buy a screen protector for my phone and they wanted me to wait in the 2…read morehour line. I asked if there was anyone that just sold products and they said they don't. Why sell products if people have to wait in the same line as those getting phones set up? A little crazy

I walked in two days ago to buy a phone with my expired license and temporary ID (since the CA DMV…read moreis months behind). The young woman who I rather refer to her as an ill tempered girl, refused to help because they "need to scan" an ID. The ID wasn't my issue. My passport was at home, and honestly, after the attitude I received, I wasn't about to come back. The young employee gave nothing but eye rolls and a tone that was far below basic customer service. Her manager wasn't any better, no effort to help, no apology, nothing. Even when I said I'd return later with my passport, I was met with another eye roll. So I ordered online instead. Not only did she lose the sale, but it went straight to corporate and this store gets another well-earned negative review.

Very responsive, quick and affordable service. Called to have my TV repaired. After ordering new…read morepart my TV was repaired within minutes.

He came out this afternoon, on a Sunday! To help me and then did not charge me. MERRY CHRISTMASread more

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!