These guys were fantastic. Very reasonable rates and good communication. The guys worked really quickly and they wrapped my furniture and kept it nice and safe. They were very professional and reliable. I'd use them to move again and I'd highly recommend them for sure. read more

Crew was fantastic and needed help last minute which they were able to provide. Would totally use them again. Thx!

They have great reviews on Yelp and I thought it would be as simple as coming back here and give them a 5-star review after they are done moving my house. But it's not that simple as there are good and bad. For those who wants to be spared from the details below, I would only recommend this moving company for those who are moving apartment or small homes. If you own a luxury home and want absolutely no structural or drywall damage, you might want to think twice before working this moving company. They will try hard to make it right, but you won't necessary get the outcome you expected. Start with the good Management - Strong and solid management. Jesse is a responsive manager who got back to me every time I called, even during the weekends. We originally signed up for a 3 men crew and ended up getting a 4 men crew. Although 4 men crew didn't turn out as efficient as it should be (I am going to skip the details on this part before this review gets way too long), Jesse has good intention so I would say this is a manager who is very willing to work with his customers and care about his business. This is probably the main reason why I still give them a 3-star rating after some of the troubles they put us through. Movers - They worked hard, and they did try to be careful. They wrapped almost every furniture so this part was done professionally. They understood our concerns and they were very careful about our flooring and stairs. Some damages were done at other areas (see below for details) but not on our floor and stairs. Scheduling - They showed up on time. This is huge for those who moved before, so nothing more needs to be said. Pricing - Transparent and clear. I didn't ask Jesse to give me an estimated quote because I was dealing with a 5 star Yelp company, so I know they wouldn't rip me off. And they didn't. The bad Damages - There are drywall damages and paint damages. I personally think paint damages are minor because I can easily re-paint those areas myself. Note that if you don't follow those movers, they will NOT let you know if they damage something. They expect you to sign a "check-up list" stating that you have examined every areas in your house and write down all the damages made. I witnessed one of the movers made an obvious paint scratch, which he knew, but he decided to stay quiet about it. We have several minor scratches in our new house caused by this moving company, and again, this does not bother me, but might bother other home owners. Drywall damages - 2 drywall damages result from being careless and could have been avoid. Now this does bother me because we had dents on the walls and I can't just paint it over! I just post the photos so readers can make their own judgement call. The damages were repaired by Creative Moving later on but it was not done by a professional. The one who fixed it doesn't even follow the basic painting guideline. He was going to just dip his paint brush straight into the original paint bucket without pouring the paint to a separate smaller container. This could contaminate the original paint but fortunately I stopped him and asked him to do the right thing, and he did. Again, you need to watch every one of their workers closely if you decide to work with them. Clean up - Their clean up work is choppy. For example, the movers left behind two blades in my new house. One of the blades was next to a window, and the other one was on the tile floor corner. Fortunately, we don't have kids or pets, but for those of you who do have kids and/or pets, you definitely want to keep an eye on things the movers left behind. Others issues - I have no problem with movers using our kitchen facet or bathroom, but one of them ended up playing with our R/O facet in the kitchen with his unwashed hand and that was quiet disturbing. He thought it was funny and were making jokes about it, and I had to ask him twice before he stop messing around with our drinking water facet. I personally found this behavior unacceptable and unprofessional. Overall, I would take this review to a 1-star rating just because the blade issue and the R/O issue, but those movers did work hard and Jesse did arrange the repair fast so I thought it would be fair to give this company a 3-star. read more

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Absolutely fantastic movers! They came on time, even earlier, and moved really fast. They were nice, friendly, efficient, careful and helpful above and beyond. Sadly one of the guys got hurt during the move, so the manager came to get him to the hospital and brought not one but TWO replacements. They included 6 closet boxes in the price, and a crew of 3 unlike other companies offering a crew of 2. I really like them and highly recommend them. read more

Guys showed up on time. Took their time to ensure everything was properly wrapped and ready for transport. We're very careful not to scratch the laminate flooring and we're very respectful of the space. read more

We used Creative for our move today. The moving crew was so professional, efficient, fun and polite. Everything was well organized from beginning to end. Setting up our move was very easy as well. Jesse was quick to respond and answered all of my questions. Overall a very stress free process. Highly recommend Creative for your move. read more

I used Creative Moving & Packing for a second time and was disappointed. They lost my shower curtain rod and decorative curtain rings that I can't even buy anymore, as well as my wooden wall decor that was in a container - which showed up without the decor I personally placed inside. They attempted to reassemble my table but left screws sticking out everywhere so I'll have to get that fixed. To top it off, one of their movers (Shawn) was so grumpy and rude when I asked him to put things where I originally requested it, and he was talking about me to another mover. I've called and left messages but haven't received a return call. Really disappointed in the service. read more

We had a smooth and reliable experience with them from start to finish. They were responsive and gave me plenty of information and quote, got me scheduled easily and moving day was a breeze. The team was super efficient and friendly, and they also provided large boxes for us to throw our miscellaneous stuff into which I was dreading packing beforehand. Highly recommend. read more

Wow! I can't say enough about this company! I was struggling with the idea of getting a moving company for my one bedroom apartment. At the last minute (literally the night before I had to be out) I messaged Creative Moving asking if they had availability. Jesse was quick with a message back stating they did have time to move me and I just had to call back. The price was reasonable for being last-minute so I booked it! Jesse and I had set up for the moving team to come from 10-12 and said I would get a call 30 minutes before they arrived. The next morning at just about 9:30, I received a call that they were ready to head to my.place if I was ready. They came shortly thereafter and the crew was so nice- Anthony, Paulo and Joseph were so friendly and respectful! They were quick to get things moving, came prepared with dollies, blankets, shrink wrap and wardrobe boxes. Since the majority of things were packed in boxes they got those packed away first. The expertly moved my large California long bed and once everything was out, we drove over to the new place. They arrived at the new place around the same time as I did and they moved everything in, askinge where everything should be placed. They worked so quickly to get things set up and I couldn't have been happier to have hired them. The price was great, the service was excellent, I was VERY happy with them! I highly recommend them for your next move! You won't be disappointed!!!!! Professional, fast and hard-working! read more

Cisco and the other men moved my one bedroom yesterday. They were early which was awesome and got the job done in under 2 hours. All of my stuff was taken care of and there is no damage. I would definitely use these guys again! read more

They were fantastic! Quick response and timely service too. They really stayed true to their name and found creative ways to make my move easier (and ensure nothing broke). Very friendly and no hidden pricing! I will be calling them again. read more

I used Creative Moving to move my mom and they were so fast and efficient. I requested 2 guys but they sent 3 which was great, we got everything done in 2 hours! They were friendly, on time, fast, they wrapped everything. They were awesome and I would use them again. read more

The only mover who got an estimator on Facetime to do an actual run through the house with me and confirm a total price the same day. I find hourly quick responses to be relatively useless... read more

The team arrived early and got to work fast! They did not waste time and were swift at wrapping and packing the truck. Considering that our master bed was Ikea and needed to be put together we had no issues with the break down and assembly at our new home. The flow in which they emptied the truck made sense. The team was friendly as can be. Answered all questions throughout the process. We will be using them again as we move our apartment into the house. read more

I have used this company for more than 15 years and each time I appreciate the ease in booking, and the efficiency in how quickly they get the move done. Last week Cameron, Luis, and Carlos did a great job in taking care of us during our move. Thank you Creative Moving! read more

6 years later almost to the day, Creative Movers moved our family again - and they were fabulous again. Professional, fast, patient - ultra professional. I am very pleased to write a second review for them and they will be my one and only phone call the next time we have to move. My friend moved recently and used a different company, and our experiences were night and day - don't waste your time with anyone else. read more

Creative Moving and Packing helped make my move fast and easy. Very nice and helpful crew. I would use them again on my next move.

Had to tell you about this company's work. The whole process from estimate, to questions, to the actual move was stellar. You should see how well they protect one's belongings for moving! It's layer after layer of proper protection. Cameron's team was fast, responsive to our placement requests, professional and competent. My husband and I have already told a number of people about Creative because we were just so impressed. Cost was less than we thought, too. read more

Creative Moving moved a friend of mine today. I was at her new place to help out. Cameron and his crew were wonderful. They were efficient, neat, extremely helpful and really nice. I would highly recommend Cameron and Creative Moving. read more

So I always look at reviews to determine whether I want to get a service or use a company. With that being said the only reason I chose this company is because of the good reviews of it being amazing, fast and reliable. I unfortunately did not have that experience, what I was "quoted" was FAR from what the actual end result was. I was quoted it would take 2 hours to move a one bedroom apartment that was only 20 mins from the next place and it ended up taking 6 hours yes 6. I felt maybe the clock was being milked or something I'm not sure but I've used other services who took no longer than 3 hours to move me and who really moved quickly. I also was told they couldn't unmount my tv or unmount a shelf I had which is kinda crazy because no mover has ever told me that and I wish that was stated ahead of time so I could have chosen accordingly since I needed that done. My mom and I ended up having to unmount and carry a very heavy shelf to move ourselves which is ridiculous considering the amount I had to pay over 1k. Overall my stuff got moved and everything is in pretty good shape for the most part but I would have just appreciated some real transparency and honest communication regarding all of that. So therefore I will not be using this company again and I would not recommend to friends and family. read more

We used Creative moving when we moved from Phoenix to Northern CA. The whole crew has positive attitude and they helped us to have a smooth move. Especially Lorenzo is the best. Positive attitude, professional, thorough and he handled things like his own. read more

Jessie, the general manager, is great. He gave me so many tips (to ask other movers and to pack myself) when he did the initial walkthru & estimate. He gave me his cell number and always answered when I called. He also answered all of my emails quickly. I was disappointed there wasn't a contract that detailed specifics of what they would pack, the time window allowed for out-of-state delivery, a start time window, even the actual times and delivery address but we worked that out on email. Anthony & Fernando (drivers) that loaded us up in Scottsdale, AZ and delivered in Austin, TX were awesome. Very friendly, efficient, accommodating, neat and careful. The guys that helped load in Scottsdale (Adrian, Robert & Nacho) were great too. Love that we had a dedicated truck so I didn't need to worry about anyone else's schedule or our stuff getting lost or delayed. read more

Great movers, squeezed me in at the last minute. Three crew arrived on time on Christmas Eve of all days and worked speedily to finish. Nothing was damaged and there were no surprises. Great team and I've already recommended them to others. read more

I liked two of the movers, they were nice and fast. However, the third mover was just sloppy, tossing boxes on the ground and he tried to lift my heavy ass desk on its side and it broke the inner wall. Just plain stupid really. I was told the insurance would cover it. No one called me about the broken desk. I followed up and they sent over a copy of the contract that shows me selecting the lowest insurance option of 0.60 cents per pound. Um, no. It's not my handwriting. The company backfilled the contract after they broke my desk and pretended I agreed to the insurance paperwork. The truth is I was just told to sign my initials. Nothing else was put there. They told me they had insurance covered for free when I signed. It's my fault for being distracted and not asking more questions about the insurance, ect when doing it mid move, but still those business practices are deceptive. It literally says that you have to write it yourself to get that insurance. So, its actually fraudulent. DO not recommend using them again. read more

All the guys were excellent they did an amazing job. Everything was done that was asked of them in a efficient and professional manner. I would definitely recommend them to anyone. Thanks again Creative Moving crew . read more

I genuinely appreciated the service I received from Creative Moving & Packing. I have not complaints, at all. The movers showed up on time. All members were professionally and friendly. I would highly recommend Creative for any of your moving needs. I definitely plan to use them in the future. Creative made the whole process seamless and less stressful. I wish I had found them years ago and could've save many headache dealing with Craigslist movers. read more

I was very stressed about moving during the pandemic but they showed up early with another person and moved me very quickly! they disassembled and reassembled my furniture without question and even packed some things that I was just going to take in my own car! my entire move was completed in 2 hours and for a very reasonable price. I have already recommended them to my roommate who will be moving in a few weeks. thank you Josh, Cisco and Rob C. read more

Josh E, Pablo, and Rob did an outstanding job moving my 2bd apt in just 5 hrs. They handled my oversize couch extremely well given the layout of my apartment and adapted to challenges in a safe, efficient, and professional manner. Stellar moving experience well worth the money! read more

Do NOT use this company!! They stole hundreds of dollars worth of kitchen stuff from me. I've contacted them several times about the issue and have gotten nothing but a run around from them. Can't believe this even happened but it has. Steer clear read more

After my mover couldn't deliver he recommended Creative Moving and with 1 day notice they were able to send 2 trucks and 4 movers to get us moved. I want to thank them and Marios, Joseph,Chris and Shawn for the hardwork work and moving all our stuff. Also they honored the original quote I was given by the previous company........ Strongly recommend Creative Moving.... read more

We recently contracted Creative Moving to handle our cross country move from AZ to GA. We had used them for a local move several years ago and were pleased to find out they could do something no other moving company was willing to do, which was move all of our things (includes contents of household, baby grand piano, + 2 cars) and commit to a price and loading date at time of quote. Mirko, came to our house to do the quote. After doing his walk around, we sat down to talk as I wanted to ask questions so there wouldn't be any surprises. His response to everything I asked for was "yes, we can do that." I even asked, what if the load weighs more than you estimated, or takes longer to load/unload, or won't all fit in one truck like you thought? He said the price wouldn't change and everything would fit. But what if it wouldn't fit? He said they would still get everything to the destination at the agreed upon price. Creative sent out Ronald, Jorge, and Hillario the day before the move to get a jump on the wrapping/prep work. They did a good portion of the wrapping and prep work that day. The guys were extremely professional and did a great job of protecting our stuff. Moving Day: The crew consisted of: Ernesto, Arturo, Renee, Victor, and Justin. They finished the prep work which consisted of things like putting down floor and wall protection and continuing the wrapping of furniture. They quickly divided up the responsibilities of doing the various tasks. They all seemed to work well together and seemed to have been working for the company for a long time. They were respectful and professional when interacting with us. If there was something I was concerned about and asked them to do, they happily did as I asked. My wife and I tried not to interfere with their work, though we did have a few short conversations with them. I had a feeling that one of the guys hadn't worked for Creative for a very long time, so I asked how he liked working there. He told me he really liked working there. I asked what was it that caused him to like working here so much. I'll never forget his response, he said, "Sir, they treat me like I am family." It was very refreshing to hear about a company that not only wants to put out the best product for their customers, but also treats their employees like family. I observed their work throughout the day and even went to the truck from time-to -time to watch them arrange everything. It was amazing how they were able to load everything and use up the space so effectively. It reminded me of doing a jig-saw puzzle, however, this one was 3 dimensional. There's no way I could have done this myself. I could tell that they really knew what they were doing and had a great deal of expertise and experience. My wife and I had told Jesse, in advance, that we would drive our cars to the loading dock where they were going to load them. They were fine with this and received our cars and filled out the walk-around paperwork. The next day, I checked in with Jesse, as I was curious if our cars fit with everything on the one truck. It fit! Amazing! Unload in GA. Ronald from Creative called me and said they could unload 1 day earlier than they had committed to. The original plan was for Ronald and George to be joined by some people who they contracted with locally to assist with the unloading. However, since they arrived a day early, Ronald and George had to do the unloading themselves. So, the unloading and reassembling some of the furniture pieces took a lot longer than what they originally had planned for, however this didn't cause any problems for us. It was quite amazing that just two people could handle this themselves. I don't think I have ever met someone like Ronald. He was like the energizer bunny. The guys were there all day the first day... until the evening hours, then came back and finished up placing furniture and assembling things the next morning. Ronald never stopped working! I'm pretty sure he never took a break! Amazingly, there were only several incidents/items that either got dirty or broken in the move. Ronald assured me that Creative would do whatever it takes to resolve these things to my satisfaction. A few days later, Jesse proposed how he would make it right. There was no need to negotiate, as what he proposed was completely acceptable and sufficient. Without going into detail about these, I just wanted to say that Creative Moving lived up to all of their promises, and, in the end was 110% willing to make things right for the few things that were damaged. Thanks to Jesse, Mirko, Ronald, Jorge, Hillario, Ernesto, Arturo, Renee, Victor, and Justin for doing such an amazing job of handling our cross-country move! Last, but not least, thanks to the driver, Madrid, for safely driving everything we own cross country and arriving early, without incident, at our new home. We really appreciate it! read more

We had the crew help us out this week and they did an amazing job. Nacho, Hilloryo, Ryan and Alfred were amazing respectful and really treated our home with respect. Thank you so much for your hard work and making this difficult process easy. read more

Thorough, careful, efficient, no damage and under estimate, who could ask for anything more? Thank you for a smooth move during a stressful life event Creative Moving! read more

Creative Moving moved us recently. They provided an all around professional and courteous service, from in-home estimation to the moving. A 3-men team, Josh, Francisco and Robert, worked very efficiently and handled our household items with care. We highly recommend this family run, local moving service. read more

Can't thank these guys enough! Hands down the best moving experience that I have ever had! Do not hesitate to hire these guys! Thank you so much for all your help! read more

Creative Moving and Packing were so wonderful in assisting my mom with a big move. My mom moved on July 11th. Jesse and Nova were readily available when my mom had questions arise and communicated in a timely fashion. Her movers were Renee, Soto, Jacob, and Sammy. They were extremely professional, good natured, and willing to assist her with anything that she needed with a smile on their faces. They even had good humor when moving her grand piano. The cost was very reasonable. I highly recommend Creative Moving to anyone who is thinking about hiring a moving company. read more

Overall great experience. The team was responsive and quick to reassure safety concerns due to covid. They are following CDC guidelines and wearing PPE when they arrive at your home. The team of movers were friendly, professional and respectful of our home and furniture. Would absolutely recommend them and I will be using them again on my next move. read more

Best experience with movers! They were organized and communicated and asked questions. Secured all of our items, and kept all of if fragile things safe. They were fast and efficient and affordable. Definitely book with them! read more

My blind father in law had his valuables moved from Phenix AZ to Victoria VA and it has been a nightmare !! broken marble and table from 1700 also lost antique furniture that never arrived not to mention scheduling was horrible and I had to unload the truck when 4 guys was supposed to be here at the time the truck arrived also never received inventory sheet or receipt just not professional...horrible company.... Would not recommend !! read more

I had a great experience using Creative Moving! The owner gave me quote very quickly after I requested one. The communication was outstanding. The guys were professional and polite. They took excellent care of my things!! They were fast, and the whole process was stress free!! I will definitely use them the next time I move. read more