For the past decades I've lived in the Valley we've always used Two Men and A Truck when we move…read moreand they do a perfectly fine job. This month we needed someone to do a crosstown move for our son. Two Men's quote was extremely high so I researched a bit and found the stellar reviews of Just-In Time Moving. Since their quote was almost half the price (!) we decided to give them a try. You wonder if paying less means inferior service or other problems. That wasn't the case at all. Communication was great. Eric and Miguel showed up right on time (one of those dreadful 110° Phoenix heat advisory days) and worked quickly and carefully. We were very happy to have found this company and are pleased to say they'll be our local movers going forward.

I hired movers from this company who originally had a 2.0/5.0 rating. I had the worst experience. I…read morewas quoted $415 for a 2 bedroom with one bed, no dressers, the other room was used as an office. I was quoted a minimum of $415 which included 3 hours and a $40 surcharge. First, the owner never sent me a written quote. They were fast; however, one of the movers whose name was Miles, scared me by yelling to the top of his lungs out of frustration because he couldn't get the bed together because he had all of the screws tightened and anyone who puts together anything would know bit to tighten the screws all the way until those screws are in the correct holes and then you screw them in. I went in the room to give him that tip but was scared the entire time he was in my house due to his behavior. Then when they got done, the paperwork showed that I was being charged an extra hour of travel time when my move was less than 15 minutes apart and I was told that they needed to stop at Walmart to get T-shirts. I made the payment in full along with an additional $60 because I just believe in tipping and always have, besides the other guy was excellent. Great customer service and he was friendly the entire time. Any way, I went through the contract after they had left and noticed that there was nothing in the contract that stated that I would owe a 1 hour transportation fee now was I ever told this verbally. So, a day after the move, I sent the owner a message and he proceeded to go back and forth with me. However the most disturbing message was the one below verbatim: "I'm so sorry you're so broke that you can't pay the movers for a move that they did well for you. Send me your address. I'll bring you cash next week. I would love to meet you." This company is way to green and they need to learn some customer service skills before doing business with the public. I wouldn't recommend them at all.

I had a simple move of a ton of stuff, with the complication of both houses closing escrow the same…read moreday. Jeff and his crew (Roy, Matthew & Aidan) came up with a solution for me that was very workable. They came out 2 days before the move and completely loaded up a U-Haul. They came back 2 days later with their truck and loaded up the balance of my property, moved both trucks to my new location and unloaded both. These guys worked like dogs, but very efficient and friendly dogs! They were extremely careful with my stuff, and the only thing that got broken was a piece that I transported myself. I should have let them do it. They came in under what their original time / cost estimate was. I would HIGHLY RECOMMEND these guys and God forbid, I should ever have to move again, they would be my first call. Thanks guys, you were GREAT!!

Good, efficient communication and overall great service! Matthew led the 3 man moving unit and they…read moredid a great job in the 108° heat, maintaining a great attitude the whole way through. Would use these guys again and highly recommended.

J&J helped my family move at the beginning of September. Booking was very easy and the very nice…read morewomen helped me schedule my move. It was pretty quick, I would say about 4 hours. Everyone was very friends and came prepared with plenty of supplies. Will for sure use them again and referred to plenty of our friends. Cons: very little cons. We were prepared for 3 movers. There were more which was wonderful and helpful, I just like to know how many to expect coming to our home. Thank you again for helping us move!

Today, we went back to our old house to clean. The fan upstairs, was wobbling. That never…read morehappened before. On closer inspection, a blade was missing. On moving day, there was a big crash but I didn't think anything of it as they were moving heavy stuff. Well, it looks like they moved a fan blade right off the fan. Ugh! It's been almost a week and not one word from Anita or Brian. Brian was supposed to help us move our mirror and TV.

Great movers and reasonable. The men took great care in wrapping my furniture. The packing was fast…read moreand efficient. They were just as good unloading and asking where everything was to go. Even took apart and then reassembled a difficult. queen bed frame. Highly recommend them for moving.

We have moved too many times to count and can honestly say that Sterling Interstate was the best…read moreexperience to date. From the initial phone call and estimate to their flexibility and communication and amazing packing job we felt safe to entrust them with the contents of our home. They wrapped our furniture with care as if it were their own and communicated with us from the road on our interstate move. I recommend them highly.

My computer was packed nicely and they have ruined it. My modems face was pried off, breaking my…read moreplug in for wireless mouse and leaving scratches. My modem is permanently tilted as it's not meant to tilt sideways. There is also a scratch on the monitor. I can't afford another computer after what was charged for this move. They didn't care when they were throwing things into a giant box with rollers under it. Just kept piling my items on top of other items.

Thank you for the corporate response of repeating unhelpful information. After months of reaching…read moreout and following up your company's failure to follow up; your "customer-focused solutions" team informed me the claim is denied and will stay denied. They then said that even if it was approved, I "wouldn't be reimbursed much, only like $60 dollars, based on the $/lb rate." Thanks, I already knew the reimbursement rates were pathetic, that's not the point. Your company value of "customer-focused solutions" is literally worth less than $60. Your movers broke our stuff, hid all the evidence, and did not inform us of any damage. The claims department then strings us along for months saying they "will make it right", and, "someone will be in contact to fix this", only to play hard to catch, deny it and say it will stay denied, and then tell me it's not a big deal. My fault for believing the verbiage on your website. I thought the "professional movers" would at least be honest enough to speak up when they broke something and I didn't need to babysit or record them every step of the way. Also my fault for not making them unload furniture from the fully loaded truck when they finished; so I could climb in and inspect underneath every protective cover for evidence of damage intentionally hidden by the movers. Completely my fault. Thank you for your understanding of my situation. Good job on pretending to be helpful while saving your company $60 and costing me an extra $600.

As a Realtor, I'm very intentional about who I trust and refer to my clients because I know how…read moreimportant every part of the process is. My clients recently moved from Buckeye to San Diego, and this team made what could have been a stressful experience feel seamless. They stayed in communication the entire time, calling and texting with updates before arriving so everyone always knew what to expect. They packed everything up, delivered it safely, and even helped unpack once they arrived in San Diego. Throughout the entire move they were professional, helpful, organized, and genuinely cared about making the process easier. Moving is a huge transition, and trusting others with your home and personal belongings is a big deal. This team showed up, followed through, and delivered on exactly what they promised. I'd confidently recommend them to my clients, family, and friends.

We used creative moving & packing to move our 2,000 sq house into a 5,000 sq ft house. They showed…read moreup on time, were professional, so sweet and were more than happy to help with all our new furniture set assembly. Ivan, Adam, Roy and Miguel were awesome!! We will be using them again and asking for the 4 of them!!

So happy we went with B Line Movers for our move! We moved from a second floor apartment to a…read morehouse, and Bobby and his crew took a lot of stress off this move for us. His guys were polite, quick, and handled our items with care! They boxed our large TV, bagged out mattresses, and added extra protection to our dressers. We even had a few things that needed to go in the dumpster and they took care of that for us as well. The biggest thing was communication, Bobby was always available in case we had questions or needed details as this was our first time hiring movers. We treated our selves with a moving company so expected to pay a pretty penny but the price ended up being VERY reasonable for everything they offered. 10/10 would recommend!

I asked to move a table top from downstairs to upstairs and quoted me $350!!! Seems very…read moreunreasonable and when I expressed that, he didnt care whatsoever. Acted like he didnt care about my business whatsoever. Typical behavior nowadays. Im surprised theyre still in business! Bad attitude and unrealistic prices. You lost my business! And look at the owners response! exactly my point! Wow! You cant even conduct yourself professionally on here! What a joke! I hope this is seen. Ill make sure to post this on other platforms. Disgusting. Im glad I left this review to expose your vile behavior. That wasnt the original comment, he actually told me to go F myself. I should've taken a screenshot. VILE! Your performance speaks for itself, if you think this is a proper way to speak to your customers, youre clearly the weirdo! Ill be sure to share this on all platforms. Have a better day, Bobby!

Josh, Shane and Jaden helped my family and I move a few weeks ago, and I was beyond impressed with…read moretheir services! They arrived on time, quickly got to work and were so incredibly nice. They handled all of our items and furniture with care - no items were scratched, broken or dented during the move, which we really appreciate!! They were very communicative throughout the process ensuring that they did everything possible to make this move easier on us. In addition to their amazing services, I really love the company's mission, which made selecting John Volken Academy an easier decision. 100% worth the value! I highly recommend using John Volken Academy for your next move!

Short and sweet:…read more HIGHLY RECOMMEND!! Great movers, great communicators, very accommodating, reasonably priced, and their mission is something to get behind!! The deets: Took me a minute to write this as I've been unpacking.. but couldn't keep my experience a secret because I want to see this business thrive!! I was probably one of the worst clients.. I called late to schedule, I asked to move our "move time" like 4 or more times.. my house was not as organized as I had hoped.. I almost forgot to tell them about a room until they were already almost half way done... ‍‍ never a frustrated peep coming out of them..instead they were nice, accommodating and super understanding. I'll spare the details for the changes.. moves are stressful enough, but they made it so easy!! The guys showed up right on time and even gave me a 15 minute courtesy call to let me know they were on their way! They move quick and when some embarrassing things happened (to me) they were kind and told me no need to apologize.. they were here to help me. Super reassuring considering the situation I was in! The weather wasn't the best and they protected my things.. wrapped dressers so the drawers didn't go flying.. put a moving blanket on the ground so things didn't get wet.. like I said, these movers were AWESOME! They help me set up my bedframe at my place and get things in quick.. even up flights of stairs! Was also super impressed they bring 3 guys to the job! I think that's what made it go so quick - great teamwork!! Was debating on whether to share: but it truly stands out on why you can TRUST this moving company: I had to dip out for an appointment and again.. SUPER accommodating! I'll spare the details.. but the point is, they will work with you! Don't know if they saw me as a problem child, but I wouldn't have known with how nice, efficient, and good at what they do!! The last thing I want to call out and another reason why you should definitely hire them: their mission!! I offered them something to drink.. energy drink??no ma'am, we don't drink that.. and shared how they came to be and what John Volken Ranch is doing for those that need help/guidance to thrive in the world. Teaches them hard work, team work, and how to live a clean/good life! I hired them because there are so many spammy companies out there and the reviews and the photos looked legit.. the cost helped too! What I didn't know was their mission and the difference they are making in these men's lives - it's AMAZING!! And if I can help get more people to use this company, then I'll feel like I've done some justice and hopefully reduced the pain I was for the move. Thanks guys! Wish I could remember their names (shaved blonde hair - ring leader and the MOST accommodating - thank you! Appreciate you telling me y'all's story.. Probably helped me from breaking down in tears; strawberry blonde, used to do tech/software - here if you have any questions! And the new guy.. didn't say much, but was super nice and a hard worker!) Appreciate yall!! And BEST OF LUCK!!

Top-notch service, great price, all furniture transported with great care. Highly Recommended!read more

Brandon provided excellent communication and was very professional. He moved my mom from…read moreScottsdale to Portland. His quote was very competitive and he arrived on time. Very easy work with, friendly and I would highly recommend you consider hiring him for your move.

So, the move was underestimated on materials and time. Usually that is a bad thing. And it was…read more But..... Gilbert Moving stepped up. They realized the issue and did everything they could to address.... Even more than I expected. The team was awesome. They worked their butts off and kept me informed of everything along the way. They saw I was a tad frustrated and got things addressed with the office without me having to ask. They packed one day, then moved the following. When they were unloading at our destination they knew they were behind schedule....and another truck dropped off another helper. All in all, they made what could have been very stressful, and more frustrating, less than it could have been. I hope I never have to use them again.... Because I never want to move again. But if I do... I am calling Gilbert Moving,

I am extremely disappointed with the way this company handled our office move. Be very careful when…read moredealing with them. I requested a quote to relocate our office and was initially sent an estimate based on two hours of moving time with one truck. When I submitted everything for payment and was ready to sign the contract, the price suddenly increased to nearly THREE TIMES the original estimate. On top of that, I scheduled an appointment and they were a no-show. I spent the entire week going back and forth through email trying to get clear answers, only to be left without a mover and now behind schedule relocating our office. This was a business move with deadlines, and I relied on the information and scheduling they provided. The lack of communication, changing estimate, and missed appointment created an unnecessary mess for our office. Just a heads-up to anyone considering using this company: get EVERYTHING confirmed in writing, including the final price, before depending on them for your move.