Staffs are very kind and friendly. This is my best ice cream shop in the town. I belive it is operating under new owner.

Absolutely delicious! The cookies were perfectly baked--crispy on the edges, soft in the center, and full of rich flavor. Paired with the creamy, dreamy ice cream, it was the ultimate sweet treat. Every bite felt like a little celebration. I ordered through door dash and arrive still warm (to Napa).Highly recommend if you're craving something comforting and indulgent! read more

CREAM - Chocolate chip 6 Cookies - Desserts Near Me - Vallejo, California

Amazing service. Store ran out of ice, and an employee ran to a nearby store for me to have ice for a smoothie I ordered. They definitely didn't need to do that but they did it because of their amazing customer service! Such a pleasure to be served by 2 lovely employees at CREAM. read more

CREAM - Inside of CREAM - Desserts Near Me - Vallejo, California

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False advertisement NOT CREAM it's called creamy scoop. They are promoting it as cream even maps says it's cream. read more

CREAM - Desserts Near Me - Vallejo, California

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This is now under new management and called Creamy Scoop. Thats what the sign outside of the establishment says. I went in and I noticed they still have Cream set up and many of the Cream branded cups. I got a salted caramel cookie sandwich with vanilla ice cream. The ice cream he put in between the cookie was generous but then he stuffed the sandwich into a cup which made the cookie break and so at that point I couldn't eat it as a sandwich. When it was Cream they used to put it in parchment paper so it wouldn't break....maybe they should do that instead. It wasn't the biggest deal but slightly irritating. The quality of the ice cream seemed the same but I'm wondering in the future if they will change. The customer service was good he was very polite. read more

Pretty good... hungry teen ordered a chocolate dipped waffle corn that was rolled in nuts and filled it with French vanilla ice cream. It was huge and well worth $4.79 that she was supposed to pay for but her phone conveniently died at the counter. ANYWAY ice cream taste... ok but the star was the cone. It was delicious. I'm going to go get my own next time it was hell sharing with greedy however that sweet treat was enough for 3. The store was clean. Kinda boring inside. The young teenager behind the counter was helpful and polite. read more

Amazing ice cream very flavorful and really great customer service. Good vibes also would totally come back again.

Wanted kids to try this place. Kids enjoyed their selections: cookies & cream ice cream in chocolate chip cookie sandwich, rainbow sherbet topped with gummy bears. Interior shop had nice wall signage. Service was great; she saw I was hesitant to get anything for myself because of the ingredients I restrict myself from. I was offered a raspberry sorbet read more

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Everytime I come in here the workers are so well put together and friendly. The poor girl was here all by herself and still did her thing

Store is under new owner ship - Creamy. I was looking forward to Cream's ice cream sandwiches but tried the new place instead and wasn't let down! read more

CREAM - Banana Pudding X Cookies n Cream - Desserts Near Me - Vallejo, California

All I have to say is that the name of this place is NOT Cream. I was expecting a "Cream" chain store but it's not. Cost me $10 for a single scoop waffle cone. read more

This location lost it. First, let me address the COVID "rules." "No mask, no entry" they say yet on 10/04/20 at around 2100, I witnessed one customer INSIDE THE STORE covering their face with their hoodie but walked out without even covering with their clothing. Also, they have a sign specifically stating for customers to NOT GRAB what's inside the freezer that is filled with pints and drinks, yet, from the car, I witnessed the same mask-less customer reach in to grab a bottled drink. The staff definitely is not enforcing what they are supposed to do which is making me question their cleanliness and so forth. Second, I'm not sure about the other flavors but I can tell the soy mint chocolate chip ice cream they had was old. FREEZER BURNT ICE CREAM FOR SURE. Staff wasn't even able to scoop it smoothly. I observed her mumbling something who I believe is the supervisor yet she continued to keep scrapping the icy ice cream into my cup. I'm telling you, it tasted and looked like chunks of ice. It was old frozen milk with chocolate chips in it. Nothing minty about it. I thought CREAM ice cream was supposed to be CREAMy... I hope the manager of this location educate their staff to take CA COVID rules more seriously. And I hope no one will have to experience freezer burnt ice cream. One star for my peanut butter cookie. read more

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It was great and the service was wonderful. The gentleman taking care of her was very attentive to everything we wanted and needed and the ice cream was delicious and well served. It wasn't a great delight to visit this place which surprisingly was not full but to our benefit there was no lines waiting to get serves. Thanks again. Highly recommend read more

Stopped by for a scoop of ice cream after a long day at work. The employee working was super friendly and attentive to my questions on the flavors. After trying a few, I went with a classic cookies n cream. Delicious! I know they are known for their ice cream sandwiches, but a simple scoop in a waffle cone is just as great! read more

Friendly staff who allowed us multiple tastings and searched for the warmest cookie!! Clean & vibrant atmosphere. Im a local resident who loves an ice cream shop that has variety. Cup of Joe is my new favorite flavor. This place is under new, ownership. Great place for a kid's party. read more

Great dessert place for gluten, soy, and vegab options. The absolute best! -rocky road & cup of joe are my favorite. read more

CREAM - 3 Scoop Taco with Two Topping & Ice Cream Sandwich - Desserts Near Me - Vallejo, California

This is a nice gem hidden in the corners of the Redwood shopping center near Safeway at Admiral Callaghan in Vallejo. The place is clean and welcoming the staff person was very nice and the selection is awesome. Fresh made dipped cones and variety of cookies and add ons are available. Check out the photos. This place wont disappoint. Lock your doors tho, its in Vjo. Lol. read more

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The point of this place is tasty ice cream sandwiched between delicious cookies and brownies right? Well, the double rainbow ice cream is great. But I don't think I'll be back to pay $9 for 1 scoop of good ice cream and two stale brownies. Brownies muat have been a more than a few days old and ruined the experience. read more

My sister, niece, and I visited this CREAM location while waiting for the maintenance on my car to be completed. The store was empty upon arrival, which I'm not complaining about. The gentleman behind the counter acknowledged us upon entering and told us he would be right with us, as he continued to work on a previous order. Customer service was great. He was friendly and attentive to our needs. He made our ice cream sandwiches just how we liked them. Dessert-wise, this CREAM location is comparable to many other locations. The cookies were soft and a bit gooey, which added to the amazing ice cream sandwich experience. My niece had a small scoop of French vanilla with sprinkles, which was also delightful. Overall, I'm happy with my experience at CREAM in Vallejo! I still remember when this location opened up when I was still living in Vallejo, so it was nice to actually have the time to visit it. The Vacaville location is closed, so this will be my new spot for my sugar fix. read more

Ordered 2 cookie ice cream sandwiches. They were delicious! Service was courteous & prompt (although I was the only customer!) I only recently learned about this place, but will return! read more

The server was so nice and accommodating. Open late and friendly staff. Lots of ice cream variety.

I wanted to give a shout out to Linzelle who helped me the other day. My daughter had a recent Type 1 diabetes diagnosis and this was our first attempt for any sort of treat out of the house. I was working hard to count the carbs and do measurements and Linzelle was super helpful and very patient with me so I could get things right- allowing my daughter to be a kid for a moment in time. I so appreciate her! read more

When spending the extra money ( and getting the extra calories) at an ice cream shop, I expect a quality better than what I would get from the grocery store. With a name like "Cream" I envisioned a silky, smooth, and flavor forward treat, but instead received a grainy ice cream with bland taste. The staff was friendly, but with masks and social distancing being the new way of life, there's little room for chit chat. They have several flavors of cookies that can be combined with the array of ice cream flavors to create an ice cream sandwich, but the cookie/cream combo was a bit overwhelming so, I decided on just the cream with a few toppings. I got the banana nut fudge, and not only was it grainy in texture, but there were a few icicles in the ice cream. It almost seemed as if it started to thaw at one time, then was froze again. The price was decent, two scoops with fudge (thin, seemed more like chocolate sauce. True sundae lovers know the difference), and nuts on top for $5.59. To sum things up....meh with a shoulder shrug. read more

Wanted some ice cream. Checked hours. Yay, they are open till 9:30. Open a plywood door, where there was once glass and was greeted with loud, but great music at 9:15. I peruse the selection to determine what will entice me tonight, when suddenly the music dies. "I am sorry. We are closed." "Your hours say till 9:30. It is 9:15." I glance at my watch for confirmation. "Yeah, no. We stop serving at 9:15, so we can close by 9:30." "You might add that to your yelp page. When you say you close at 9:30, people might ACTUALLY think you close at 9:30." We faced off, bOTH our fake lashes fluttering rapidly as we wonder who will be the first to fold. I turned to walk away feeling my appetite ebbing way, as my temper began to rise. "You might lock the door." As I walked thru the door for the last time. I WILL NEVER VISIT THIS LOCATION AGAIN. read more

I earned a well deserved treat so I decided to go for ice cream. Since the COVID is still in effect, they only had one customer inside per order along with waiting for their dessert. I waited at least 5 minutes to get inside the ice cream parlor... I ordered these cinnamon waffles that looked hella good in their window while I waited outside and I put some thought into it. The process of making them takes a few minutes but it sure was worth it! I told them that I want the 3 scoops of ice cream and the flavors were apple cinnamon, cup of joe, and banana walnut, topped with Heath Bar and crushed almonds. The taste was soooo GOOD! The service was exceptional, and the staff were okay because it's hard for me to see their expressions when their masks are covered. I would definitely would go there again and again and summers around the corner... read more

CREAM - At CREAM - Desserts Near Me - Vallejo, California

Cream Vallejo is here. All of a sudden this old Vallejo strip mall is buzzing with young people who are here for Cream & In N Out. This old strip mall's parking is as crowded as ever. Got parking right in front of store and ventured in before more crowds came in and made a line out the door. Got a buzzing new business here, the ice cream place is spacious, clean and has a variety of flavors and cones to choose from. There were three busy workers but the line grew longer while the service dragged. I was able to get in before the crowd and it still took a good 10 minutes to line up and get my ice cream sandwich. Maybe when this new business figures out all its kinks, they will become more efficient. In the meantime, I enjoyed my chocolate ice cream on chocolate cookie treat. Thank you for your consistent ice cream and cookie quality. Just work on your efficiency. read more

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I ordered three milkshakes, an ice cream cookie sandwich, and some cookies via Uber Eats. The milkshakes (minus the two straws that they gave us for three drinks, which were put under everything and ended up being bent at the bottom of the bag) were good and they were sealed well, but the cookie sandwich presentation was just awful. They put the toppings for my sandwich in separate containers and the "sandwich" was two cookies with melted ice cream in another container. It was honestly laughable. The container was so small, I'm not sure how they could fit a sandwich in there even if they did make it correctly. read more

CREAM - My "ice cream sandwich" with toppings - Desserts Near Me - Vallejo, California

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Welcome to Vallejo, CREAM! This well-known ice cream shop just recently opened within the last couple weeks. They had a huuuge grand opening and gave free ice cream sandwiches to the first 1,000 customers. The inside is well decorated and inviting. Unfortunately, this location doesn't have any place to sit or tables to set your ice cream down. The staff were friendly and it looked like two or three of them were still training. All ice cream flavors and cookies were available to try. I ordered a full sized snickerdoodle cookie split in to two with soy strawberry ice cream in the middle. FYI soy strawberry is seasonal, so try it while you can! I thought my combination was perfect! The soy strawberry wasn't toooo sweet so it didn't overpower the snickerdoodle cookie. My girlfriend ordered the vegan fudging awesome cookie with soy chocolate ice cream. She said the the cookie was aiiiight and the ice cream was good. Parking will for sure be an issue.. there's an in n out and round table right next to cream along with a Safeway so parking is usually always full. Anywhooo, do I recommend cream? Answer, hellls yes! #FinallyELITE read more

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My family and I came to the grand opening. They were giving away free ice cream sandwiches to the first 1000. We got there about 1130, the line wasn't too bad. They had a jumper, a DJ, and people in costumes like the transformers and captain America. Although we got there at a good time it took around almost two hours till we finally got our ice cream. They also had a spin wheel and we won two free floats and a free cookie. This was a great grand opening, my kids enjoyed their ice cream. My family and I will definitely come back here, it's also very close to our home. read more

CREAM - Grand opening - Desserts Near Me - Vallejo, California

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I heard that this place just opened in the plaza so I had to check it out. They have a lot to choose from traditional shakes and ice cream sandwiches to unconventional do'sants and tacos! I tried to keep it simple for my first visit so I chose the ice cream sandwich. The ice cream was smooth and full of salted caramel flavor. I really enjoyed the consistency. The cookies were large and a little thick, but it makes sense in order to hold the ice cream. When you order the ice cream sandwich it comes with a topping which is rolled on the outside. The employee serving me literally dumped all of the topping in one spot, which was strange, but I didn't mind. The only problem is that it was served in a paper wrapper and every bite I took squeezed the ice cream out of the other end. Before I knew I had ice cream everywhere. All in all I would return and I'm excited to work my way through the menu. Total cost: $4.99 ORDER 1. Ice Cream Sandwich (Salted Caramel Ice Cream with - 2 Butter Sugar Cookies) read more

CREAM - Order: Ice Cream Sandwich (Salted Caramel Ice Cream + Butter Sugar Cookies) - Desserts Near Me - Vallejo, California

I placed an online order and store was closed when I attempted to pick up. My order was already paid. I have not received a refund. Online ordering should be unavailable if the store closed. Store hours should be corrected as it shows 10 PM on Yelp and 11 PM on their website. read more

CREAM - Order I was unable to pick up due to store being closed. - Desserts Near Me - Vallejo, California

The young woman who scooped our cones dug deep for a little extra ice cream. The chocolate was rich and delicious. Not a place to hang out--just a grab and go. read more

Kudos to the young gentlemen working tonight, the only reason I even made a purchase was their positive attitudes. I drive 30 minutes to get this sweet treat tonight only to decide never to come back. 1) no blueberry cheesecake ice cream 2) only one vegan banana bliss cookie 3) all cookies vegan and non vegan we had were absolutely too hard to eat. Cookies were browned and tasted like cardboard. What a waist of a drive and money. read more

I ordered two things. Cookies and ice cream. They left out the ice cream and they don't answer the phone. It's just not the same without the ice cream. What a disappointment. read more

Is this place still open? I have tried to get a milkshake for the last 3 days. The store was closed Saturday evening around 6. I called the next two days and no one answered. Would be nice if corporate updated their customers. read more

I hate that I have to write a bad review on a business during the pandemic but this CREAM is HORRIBLE! Cookies aren't that fresh and their hella slow. I had two friends visiting and after lunch my friend wanted to try cream. Ok cool, I've had cream in Berkeley and in alameda and loved it. I was excited to try because this location is close to my house. We get there and they currently have a policy of only 5 people at a time, ok no problem. So I had my husband and my friends husband wait outside. There were only TWO people ahead of us and it took the two ladies forever to complete their order. So then it was my friends turn to pick out what she wanted and she had to repeat her order SEVERAL times. Now, I'm not sure if the girl was new but after waiting for hella long our patience was growing thin. My friend wanted some gluten free cookies and unfortunately they only didn't have enough ready so she was told it was going to be 12 mins. Ok cool, no problem we'll wait. While one girl was helping my friend the other girl was acting like she was too busy to help me by wiping a counter multiple times. Mind you, there a line outside. Like GIRL what are you doing? So then she finally decides to help me and has an attitude. Luckily I just wanted a few things and she rang me out. Because they only have 5 people in at a time, we decided to give others the opportunity to order we'll wait outside for the cookies. I asked one of the ladies to wave us down outside when my friends cookies are done. So we're outside waiting and 20 mins goes by. So my friend and her husband go back in and are waiting forever for someone to help them. Meanwhile there are three people behind the counter, THREE. So the cookies are done and they set the trey of cookies to the side and don't say anything to my friends. Finally after waiting hella long, my friend husband was over it and had to tell them to just throw the cookies in the bag. There was no apology, usually business will offer something for the wait (we were there over 40 mins). Nope nothing. Long story short, cream is an awesome chain EXCEPT the one in Vallejo. Do yourself a favor and go to Berkeley or alameda. This place ain't it. I'm also not a negative Yelp reviewer. So the fact I'm writing about an ice cream shop says a lot!!!! Get it together, y'all!!! read more

You guys are over baking your cookies!! I love CREAM but both times I went to this location both cookie sandwiches were hard as rocks. You can see when you walk in the cookies look over done. Please take them out like 10 minutes before you guys are actually taking them out. Very disappointed I'm hoping next time they are perfect soft cookies that I would expect from a CREAM location. Maybe it's oven temperature or maybe it's baking time either way I feel like the franchise came with directions on how to bake everything there. I really want to have a good experience at my favorite ice cream place. Please take this information into consideration and stop over baking cookies !! 3/11/2020 Went in last week. Still hard cookies. Didn't even have order to see they're over baked. It's a real bummer since I LOVE CREAM! Maybe I'll give the Napa one a try. read more

Really friendly staff. First time coming here with two small children and the staff was friendly, patient and helpful. We ordered a small sugar cookie with ice cream and sprinkles, a waffle freshly baked with with blueberry cheese cake ice cream, gummy bears and sprinkles, and a regular sugar cookie with ice cream and sprinkles. I liked their selection of ice cream - they sell green tea ice cream one of my favorites. My only complain is I was not informed of the rewards on my first purchase but I made a second purchase and joined their free rewards program. I will definently return soon and recommend to others. read more

CREAM - Desserts Near Me - Vallejo, California

Placed an online order through the website. Asked for warmed up cookies for my sandwiches and the cookies were hard like bricks. Which then lead me to the additional cookies I ordered and of course those were crunchy but I was able to bite into those. Not happy thst my cinnamon sugar cookies were hard when they are supposed to be soft. I definitely will make the trip to another location to where better cookies are served. read more

I had a great experience tonight. Line was super short for a Saturday night. I ordered "cup of joe" ice cream with a mini cookie on top. My nephews got vanilla ice cream scoops and mY boyfriend got a milkshake. I love their reward program! Earning points every time can help you earn free items. This location is clean! The manager on duty tonight was very polite and professional. The workers could use a little more education regarding customer service but they weren't horrible. read more

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