After a concert in San Jose, we were heading back to our hotel around 11 p.m. on a Friday night and decided to stop at CREAM Ice Cream since it was right on the way. There were about six people in line ahead of us, and unfortunately, there was only one employee working. I will say, he was incredibly friendly and doing his absolute best, but it was obvious he could have used some help. He was baking cookies, scooping ice cream, taking orders, and running the register all by himself. Despite being pulled in every direction, he stayed pleasant and got everyone taken care of. [[HIGHLIGHT]]The store itself was really warm. In fact, it was so hot inside that when the door was open, the cool evening breeze actually felt amazing coming in.[[ENDHIGHLIGHT]] Once we got our ice cream, though, we were happy! My daughter got two scoops of chocolate brownie, and I went with two scoops of Rocky Road. Both were delicious and exactly what we needed after a late night at the concert. I also noticed they have quite a few vegan and dairy-free options, which is a great bonus for people with dietary restrictions. Overall, it was a perfect late-night treat to end our evening. The employee was wonderful despite clearly being overwhelmed, and the ice cream was delicious. I'd definitely stop back if we're in the area again--hopefully with a little more help behind the counter next time! read more

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The shop was closed during what were there open hours, but we happened to return to the area when an employee reopened the shop around 45 minutes later. Most of the cookies were unavailable and required making verbal substitutions after ordering at the kiosk. This might have been due to the store just reopening after their break. The cookies we got were very hard and were not warm unlike the other times I've been to this location. The cookies and cream ice cream was still good, but a bit too sweet. [[HIGHLIGHT]]Store was clean, and the two kiosks on either ends of the cozy store made ordering fast and efficient.[[ENDHIGHLIGHT]] read more

CREAM - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Late-night dessert runs in downtown San Jose always hit different at CREAM. The warm cookies with cold ice cream in the middle are the perfect combo, and there are so many flavors and cookie options to mix and match. The ice cream sandwiches are huge, fresh, and definitely worth the mess. [[HIGHLIGHT]]Great spot to satisfy a sweet tooth after dinner or a night out downtown.[[ENDHIGHLIGHT]] read more

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Was walking around and wanted to get a quick dessert. Always pass by it and never had it. [[HIGHLIGHT]]It wasn't too crowded, so we got our food pretty quick.[[ENDHIGHLIGHT]] Raspberry Sorbet (4.1/5): I really enjoyed the sorbet as it wasn't too icy and had a nice raspberry flavor to it. I think that if it was strawberry flavor in this consistency, I love it very much. I would get it again. I shall return to try more flavor. read more

CREAM - Raspberry Sorbet and Cookie Ice Cream Sandwich - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Love the ice cream sandwiches here! The chocolate chip cookie (warmed up) and vanilla ice cream is a classic, go-to pairing. read more

CREAM - Cookie and ice cream - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Ice cream was okay but was overcharged for it on 5-12. Unfortunately, chose the no receipt option so cannot dispute with the bank but was charged around $10 more than was supposed to. Will never be back. read more

Ice cream here is amazing! They give out scoops, and the pieces are huge. Chunks and good optimization for flavors. Gluten free cookies and options available. Favorite flavors are Cookies and Crème/ Strawberry Cheesecake [[HIGHLIGHT]]It's pretty crowded at night time.[[ENDHIGHLIGHT]] read more

CREAM - Ice Cream & Frozen Yogurt Near Me - San Jose, California

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Got an ice cream sandwich after a Sharks game. Birthday cake flavor was my favorite after trying samples and chose that for my sandwich. Was very tasty! Highly recommend and the staff was very friendly felt like visiting a friend. Would recommend heading over there after a Sharks game. There were a few of us and other groups that went there after the game. read more

CREAM - Ice cream sandwich - Ice Cream & Frozen Yogurt Near Me - San Jose, California

While in downtown San Jose, I decided to stop by here with friends. I sampled the chocoholic, cookie dough, and strawberry cheesecake before I ultimately opted to get a single scoop of strawberry cheesecake in a cup. The chocoholic is very chocolatey. The cookie dough was quite sweet, had almost an artificial-tasting tang to it, which I found a bit off-putting. The strawberry cheesecake was very sweet and reminded me of butter. I did like it overall but generally I prefer my cheesecake to taste more sour and not super sweeet. Overall it was decent and the price was not bad ($4.80 for the single scoop at the time when I went) and the location is convenient to reach by walking or public transit. read more

CREAM - Strawberry cheesecake, one scoop - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Subpar at best, we had dorien as our service provider and it was by far the slowest and most "scale" provided service. I've never been to an ice cream/"gelato" shop that actually measured how much ice cream they gave us past the normal scoop of cream. The ice cream and gelato itself was just subpar for the supposed "ice cream" of downtown San Jose. [[HIGHLIGHT]]Wouldn't really recommend coming back to this location as it's constant surrounded by homelessness and lack of proper supervision[[ENDHIGHLIGHT]] read more

Apparently, this is a popular dessert branch in NorCal. They specialize in ice cream and cookies. I think my only issue was that Yelp and Google hours indicated that the shop was open, they had the open sign light on, and then there was a paper sign stating that they were closed and out on break but gave no indication on when they'd be back. We were actually so close to just going to Insomnia Cookies but when we were there, their online cashier system was down. This was already after circling the area a couple times and it was during a con so we needed to get back, but in the nick of time, CREAM re-opened with their singular worker to help customers. I got their mini chocolate chip cookies (2) with a small scoop of their salted caramel ice cream. This was a little over $4 and is a small snack size if you don't wanna down a huge dessert. The ice cream, despite being freshly scooped was already melting quickly. The cookies were a bit "harder" than what I would expect from "freshly baked" cookies. Overall a bit mid, but maybe it was just an off weekend (though big L since it was during Fanime). PS. Idk who is running their official website but you freaking embedded a link to a paper writing service. Not sure if that was on purpose lmao. read more

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Came here late at night, but Kaden and James gave us amazing service. They helped me celebrate my birthday and told us about the birthday offer they had! My friends and I felt very welcomed and helped. Downtown SJ Cream has amazing service and even more amazing workers! Thank you guys for a good birthday :) read more

We visit Cream every so often, usually in the evening after dinner. [[HIGHLIGHT]]It's a rather cramped location, and last night, it seemed 9 of us all had the same idea at the same time, so we all crammed in for a treat.[[ENDHIGHLIGHT]] Luckily, they have kiosks allowing you to place your order digitally rather than waiting for your order to be taken. I've only ever encountered 1 person working at a time, and it can get a little busy, but we've never waited too terribly long. The ice cream is great, you get quite a bit for the price, and while the staff is usually very quiet and head down, they are still nice and try their best to work quickly. [[HIGHLIGHT]]There is no seating, inside or out, and they are often out of waffle cones, but the brownies, cookies, ice cream and gelato are all worth the trip.[[ENDHIGHLIGHT]] read more

CREAM - Menu - Ice Cream & Frozen Yogurt Near Me - San Jose, California

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After eating dinner at a city nearby, we decided we wanted some late-night dessert too. We went here on a Saturday around 12:20AM and there was a short wait! [[HIGHLIGHT]]This icecream shop is VERY small, so it felt very crowded inside even with their lack of seats.[[ENDHIGHLIGHT]] I was looking for something easy to eat, so I got a sundae. For their sundaes, you get to build your own and choose the type of toppings to go with it. We ordered the Cookie Sundae w/ Rocky Road Icecream to share. This icecream was good and I thought it was cool how it contained a bunch of Oreo cookie crumbs and also let me choose my choice of cookie to add on top, which I ended up choosing their Snickerdoodle cookie. I'd recommend this place! I love how much variety they have. They sell other desserts ranging from icecream, cookie icecream sandwiches, sundaes, and icecream tacos too! read more

CREAM - Cookies | IG: @nomwithelaine - Ice Cream & Frozen Yogurt Near Me - San Jose, California

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This Cream location has really come back! They're offering better quality gelato, which is not the same as ice cream. Plus they give you a generous scoop each time. My favorite combo is the pistachio and giandiuja chocolate. I'll definitely be back soon. read more

CREAM - Ice cream cone - Ice Cream & Frozen Yogurt Near Me - San Jose, California

The concept is there, but the rest is hit and miss. The service was slow. A friend got macadamia nut cookies with ice cream, which was good, but the brownie version is NOT worth it. I'll save my calories for something better next time. read more

I came in on a late weekday night and ordered an ice cream sandwich with white chocolate macadamia nut cookies and coffee ice cream. It wasn't bad, but I didn't find the ice cream or cookie to be anything special. I appreciated how you could choose from different cookie and ice cream flavors to create your own sandwich. Unfortunately, the cookies were hard and did not seem fresh. When biting into the sandwich the ice cream would fall out of the other end. I typically like softer cookies with ice cream sandwiches to prevent this from happening. The ice cream just tasted like any other store bought coffee ice cream. The place is small so it can feel crowded with just three people inside. Service was quick and worker was nice though! I like how it's open late, so it's a good place to stop by if you're craving a late night sweet treat. read more

We love cream yes we do, we love cream how about you? The answer to that question is yes. Cream is a staple for us when visiting San Jose and we love the ice cream sandwiches. Not only are their ice cream fantastic but the choices of cookies makes it second to none! They even have options for vegans as well! read more

CREAM - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Anthony gave phenomenal service! Helped me and all my friends enjoy our creamy ice cream!

i used to go to cream during peak life in 2018 non-stop. the cookies were amazing, soft, perfectly raw and cooked at the same time. even the ice cream was stellar. i recently went to cream for the first time in about 7 years and i couldn't be more disappointed. the anti-social kiosks that are now in the store were a bit off-putting. the ice cream didn't look as juicy as it used to be. the first thing that really upset me was when i noticed they no longer had the funfetti cookies. the man working the store said that those cookies would get stale fast so they stopped making them. i ordered 1/2 dozen cookies thinking they would be just like the old days and, to my great disappointment, they were hard and dry. this is actually so sad. unfortunately, i can't say i'll be coming back to cream. we had a great run though, i miss my doughy funfetti cookies. read more

Great bang for your buck ice cream! I really thought this place would have "artisan" ice cream pricing aka expensive ice cream, but it was a decent price for a double scoop of ice cream AAAND the scoops were large! The employees were nice and welcoming. They even offered us free waffle cone topping to our ice cream free of charge because they had too much lol it was a nice suprise. If I were in the area again, I'd be down to come here again. read more

If you've got a sweet tooth, this place delivers. Their made-to-order ice cream sandwiches are the main attraction, and they totally live up to the hype. You get to mix and match from a wide selection of fresh-baked cookies and creamy, flavorful ice cream. The combos are endless--and dangerously good. My go-to? A warm chocolate chip cookie + snickerdoodle combo with salted caramel ice cream in the middle. Sweet, salty, gooey, and perfect. They also offer extras like: * Brownies, doughnuts, or waffles as sandwich bases if you're feeling extra indulgent * Fun toppings like sprinkles, Fruity Pebbles, or cookie crumbs * Vegan and dairy-free options, which is a nice touch! [[HIGHLIGHT]]Portions are generous, the staff is super friendly, and the vibe is fun and casual--perfect for a post-dinner treat or an afternoon sugar fix.[[ENDHIGHLIGHT]] Bottom line: CREAM is a must if you love customizable, over-the-top desserts. Just be ready to fall into a sugar coma afterward--in the best way possible. read more

We were craving cookies on a Sunday night, and initally stopped by Insomnia nearby, but they were closed for some emergency type of situation. So we ended up walking across the street to CREAM, knowing that they sell more than just ice cream here. Don't get me wrong, I love ice cream and I've had a nice helping of chocolate ON chocolate WITH chocolate here in the past (with their ice cream and cookie combinations), but I didn't realize how good their cookies alone were. We got the double chocolate, peanut butter, and chocolate chip cookies, and they were served fresh and hot out the oven (at 9:45pm!!). The cookies were fantastic, full of flavor and melted chocolate, soft and delicious... No, CREAM did not have an extensive menu of unique cookie options like their competitors across the street, and yes they were very small and thin cookies, but they tasted phenomenal, and were cheap enough that I can't really complain. CREAM is just a small space without seating, except a single table with two seats outside. But if you're willing to stand or take your goodies home, it's a great option to have for sweet treats in downtown SJ, and they're open late so that's a plus. Also, there is usually not too long of a wait whenever I visit, and the workers have always provided efficient and friendly service. As a reminder, parking is almost non-existent downtown (unless you get lucky), so be prepared to walk a few blocks. read more

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In town for the half marathon and walked over to Cream after dinner. 100 degree day and ice cream was the perfect treat! [[HIGHLIGHT]]Cute little shop and the lady working was so nice![[ENDHIGHLIGHT]] They had a great menu selection and I didn't think the prices were too outrageous either. I would definitely go back again. read more

CREAM - Ice Cream cone, brownie sundae, and a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - San Jose, California

[[HIGHLIGHT]]I love the vibe and the playlist that was on when I got in there.[[ENDHIGHLIGHT]] The man that worked there was super friendly and let me try samples before deciding my choice. I ended up getting a double chocolate chip ice cream cookie sandwich with mint chocolate chip. It was really good! read more

CREAM - Ice cream Custom Cookie Sandwich - Ice Cream & Frozen Yogurt Near Me - San Jose, California

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Pistachio gelato is pretty good. A must have! I recommend to try it. Or anything else here.

This is for the ice cream sandwich catering. Wow. What a WONDERFUL treat! My husband and I decided to choose CREAM as our late night snack for our wedding because ice cream is my favorite dessert. Until the day of our wedding, we communicated with CREAM about what we'd want. They gave us 3 flavors of cookies and ice cream to choose from and toppings. We ended up choosing the chocolate chip cookie with vanilla ice cream, sugar cookie with strawberry ice cream and the snickerdoodle cookie with caramel ice cream. They delivered our ice cream sandwiches to the wedding early and EVERYONE loved them! It was the hit of the night. A bunch of people mentioned how awesome that idea was. It made our wedding more memorable. Thanks CREAM San Jose! read more

They're known for their ice cream sandwiches, but their ice creams are SO GOOD!!! ($$$$ Pricey, but good $11/pint) Their vanilla is one of THE BEST I've had! Best way to enjoy Cream is to buy (2) pints of their ice cream. (We like vanilla.) Then you'll need (2) dozen mini freshly baked cookies. (We like to get snickerdoodle + chocolate chip). You now have endless ice cream sandwiches ! $$$$ It's pricey though. This set up will cost you $50! However, you have some for the next several days, not just one shot. I've ordered via DoorDash & the cookies arrive warm & the ice cream super frozen. If you don't feel like going downtown, they'll come to you. read more

CREAM - Cream's Pint of Ice Cream (vanilla) + 1 Dozen Freshly Baked Cookies (Snickerdoodle & Chocolate chip) - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Get a cookie sandwich from Cream! They're open until midnight during the week and 2 am on the weekend, so it's the perfect spot for a late night treat. I got a Snickerdoodle and Creamfetti (sugar cookie with sprinkles) sandwich, with Chocolate Chip Cookie Dough ice cream, and sprinkles as the topping. They warm up the cookies, which I really appreciate since it makes them soft and easy to chew. Each bite of this treat was so sweet and delicious. I checked in here on Yelp, and it gave me a free topping coupon. But when I tried to use it, a worker informed me that the owners had changed so these coupons are no longer valid. I thought that was strange, so I just wanted to share that bit of info! read more

CREAM - a sidewalk with tables and chairs on it - Ice Cream & Frozen Yogurt Near Me - San Jose, California

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CREAM San Jose is a wonderful ice cream shop. The owner Le' is one of the sweetest individuals, running this franchise. [[HIGHLIGHT]]Good music and conversation, plenty of good choices in ice cream flavors and the cookies hit the spot.[[ENDHIGHLIGHT]] She also knows the lineup to what events are happening at San Jose Civic. Test her knowledge. Insider tip: get the BROWNIES. Always warm and flavorful. Folks were picking them up in quantities. Support local! Great shop. Amazing woman. read more

Ive been here a couple of times but although i dont go often, ive never been disappointed, i love their snickerdoodle cookies and their ice creams are indulgent, staff have always been polite. read more

CREAM - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Decided to stop by because I had a sweet tooth. There was a little bit of a wait. I ordered a oatmeal cookie with strawberry icecream sandwich. The icecream was really good. The cookie was so hard. When I use to go to cream the cookies use to be warm and soft. It was late so maybe that could've been the reason. This place is small so you order to go. read more

CREAM - oatmeal cookie sandwich - Ice Cream & Frozen Yogurt Near Me - San Jose, California

We tried the chocolate ice cream and the mint chocolate chip they make. It was delicious dark chocolate. Mint was very good as well, with nice dark chocolate chunks. We didn't bother trying the cookies or brownies because they didn't look very fresh when we went. [[HIGHLIGHT]]This is a small, one employee shop.[[ENDHIGHLIGHT]] The girl gave us a free sample when we came in. read more

The five stars is for the Peanut Butter cookie. Each successful cookie store has at least one cookie which rises to legendary status: - At NOX Cookies it is the chocolate chip. - At Insomnia Cookies it is the vegan cookies. - At Cream it is the peanut butter cookie. It was good enough to eat without any ice cream or milkshakes. I think that switching my ice cream to plain vanilla would still have gotten in the way of the salt and peanut butter. read more

We plan on going to this place right after my daughters graduation, but it got late. We did go and we got there at about 9:30 PM and we had about 12 people celebrating with us. The two gals who were working there, (I didn't get their names) were amazing! They worked diligently and got our food to us in a timely manner and were very pleasant. Great customer service ladies! We ordered shakes, ice cream sandwiches, ice cream in a cup, but I was unable to get pictures because we gobbled it up so quickly! But, I will next time I go and there will be a next time. They have a great cookie selection and ice cream selection for a premium ice cream sandwich. I think I'll try the hot fudge sundae next time though. The only reason I give it 4 stars instead of 5 is because there is no seating available inside or outside. If the owner or manager is reading this, it was Thursday evening on May 24. Please commend these ladies for me. read more

The mini snickerdoodle ice cream sandwich with matcha ice cream is my fav!! Also the service is so fast and friendly! (Thank you Kayden and Jake I think that was their names!) [[HIGHLIGHT]]Super clean inside as well![[ENDHIGHLIGHT]] read more

Great Gelato! I've just visited CREAM for the first time in a while and it was fantastic. I'm very glad that they have decided to introduce Gelato to their menu and CREAM is now my first pick whenever I'm looking for a sweet treat. read more

Place was fine. The cookies were not great, but we still enjoyed the ice cream enough. No seating, just so you're aware.

When CREAM was the hype in middle school, I kept wanting to go but never got the chance to until the end of hs, so this is a really long overdue review! (pre covid) Location: 4/5, It's hard to find parking in DTSJ so we took the bus + lightrail here! ~Ice cream~ * Snickerdoodle with vanilla & rainbow sprinkles: 5/5, Cookie was soft & chewy (I think it was freshly baked!), soo worth it!! Vanilla paired well with this. * Macadamia choco chip cookie + vanilla: 1/5 for cookie, 4/5 for ice cream. The cookie must've been made awhile ago so it was pretty stale but the vanilla was yummy. read more

CREAM - snickerdoodle cookie with vanilla ice cream + sprinkles - Ice Cream & Frozen Yogurt Near Me - San Jose, California

Crouton like texture. Incredibly dry and stale. Shredded the roof of my mouth. Don't ever order delivery or cater from this place. They'll give you last week's cookies read more