From the moment we walked in the establishment we observed trash all over the floor, tables, and counters where only the employees were able to stand behind. Then immediately walked out. If the main area is filthy imagine what the kitchen looks like. Do not reccommend read more

Maybe I just went at a good time, but the service was good for us. The food was great! We didn't have to wait to be seated. My only issue was they have this menu with specials but the minute isn't up to date and the server didn't know that and had to keep coming back to get us to change our order. Other than that I had no issues and it wasn't to expensive it was worth the price we paid. read more

The boils are good I get the autumn special w fire boom it's so good and the fries & hush puppies , call ahead to see if they allow dining at the time ur looking to come because recently I went and they were only doing takeout idky read more

I was looking for good Maryland crab cakes. These had no fillers or extras in them, but they were breaded & pan fried. No lump crab. The corn on the cob was served in a puffed up plastic bag and covered in Old Bay seasoning, which is what makes it Cajun, I guess. I really liked the hush puppies. I found the staff very pleasant & attentive. I don't think they did a good job trying to space people apart for COVID physical distancing. read more

I've been to this spot three times. Every time I order the same thing, crab legs and shrimp. Every time my shrimp is mushy and my crab legs are small. I'm only giving this restaurant two stars because the staff is friendly and my meals are always accurate and made in a timely manner, read more

This place is awful. I have lived on the Gulf coast and frequently visit restaurants (Creole/ Cajun) here and in Houston, Mobile andNew Orleans. My husband and I ordered scallops, crab pot and gumbo to go. When I picked up the order had very small oysters instead that looked like they came out of a jar. Now,I have good gumbo. This was not gumbo,. Horrible taste like Cajun Asian style. This was their second week opened. From the reviews I see it is the worst. There are too many real seafood restaurants(this is Maryland) in the DMV. Stay away. read more

Waited 2 hours for food that never arrived. I don't see this place lasting long if they can't even fulfill simple orders. Avoid this place at all costs. read more

The Carryout boil bags were on point. We bought 3, two were the smaller $23 Garlic Butter 1 pound crab leg bag. And the one of the $42 large Cajun sauced snow crab legs with shrimp, potatoes and corn. The sauce was delightful and delicious (He) ate the rest,too full to finish. Will return soon! read more

Great service bar tenders are amazing ..... looking for crab legs and oysters perfect spot

For $75.... I am missing my shrimp and sausage. The crawfish wasn't meaty. I am sad about this experience since it was referred to me and it was my first time read more

Loved it! Was in town with friends and decided on seafood boil. The restaurant was not busy at 6pm. The food was outstanding. I had snow crab, sausage, and veggies. All was perfect. Expensive but what we must accept when eating out these days. The service was top notched too. Unfortunately I don't remember our waiters name. I've added this restaurant to my contacts for next visit to the area. read more

WOOOO CHILE THE GHETTO!!!! Made a last minute decision to come here after being told the wait at Rock n Toss would be an hour. I figured why not try this place during their "Grand Opening" being that it's two minutes from Rock n Toss. First off, we were told it would be a 15 minute wait although there were booths that were empty. On top of that, multiple tables were dirty that no one was tending to. We went to the bar and there were customers behind us complaining that they were never given utensils to eat with. The bar tender took forever to take orders so we ended up just going back to waiting for our table. We get to the table, which is right in front of the kitchen, and heard an employee screaming (yes screaming) obscenities and complaining about how she doesn't like the working conditions. Everyone could hear and was shocked that occurred. We wanted to order drinks and were told that they didn't have a cocktail menu and they also didn't have grenadine to make a Shirley temple. We got the Boom fire crab boil which was ok in flavor but got no utensils to eat with. Our server, Ariel, was ok but the food took 35 mins to come out. It seemed like everywhere we looked someone was disgruntled or was asking to speak to the manager. Im completely disappointed in this establishment. For their grand opening, I expected a better first impression. Unorganized and unprofessional would be the two adjectives to describe it best. If you're reading this, do yourself a favor, save your money and go to Rock n Toss down the street. Food and service is WAY better. read more

Not sure why this place gets such bad reviews..but my experience was great. The food was awesome and the amount of food was GREAT for the price. The drinks were good. The food came out fairly quickly (which was much better than any seafood spot I have been to in Atlanta). I would definitely recommend this place to anyone. read more

I visited on the first day and was pleased with the service, food and atmosphere BUT they have gone down fast REAL QUICK. We went a few weeks after the grand opening and noticed that the service was declining. Ok....no problem maybe we just came at an off time. Came back the following week and WOW so much had changed in that 1 week. We were now being given plastic utensils to eat with which hardly allowed us to pick up our food. We asked for silverware and was told they no longer had them anymore (in 1 week the staff and the silverware vanished). Smh Now, I know the crowd can't be controlled or determined because it's a business and they are operating for profit but when I tell you that I truly LOVE my people why must we act a fool. The manager/owner who is Asian has clearly hired predominantly young, men and women of color who are running the restaurant as if it's an all out club. The music volume was repeatedly increased with lyrics spewing the N-word and explicit lyrics. There were several people of other races looking around in disbelief and clearly uncomfortable at the music blaring through the speakers. I personally located the manager and explained to her this was not appropriate and needed to be turned off. While she acknowledged and quickly turned it down (NEVER CHANGED THE STATION) an employee came and turned it back up before I could get comfortable in my seat. I expressed concern to our server who seemed disturbed as well but told me they play this kind of music all the time for the patrons in the bar area. RIDICULOUS because I was seated in the dining room on a Saturday in the early afternoon full of families and children. Management needs to do better ASAP. The restaurant has not even been open that long and already has a bad reputation. read more

I'm not sure what experience these waiters have to have but it's probably none. This may be the worst waiting staff experience I've had at a restaurant. The food is great but our waitress forgot every single thing we asked for...no exaggeration. The food is the only reason they got two stars. Our waitress did also end up picking up food we were planning on taking to go and throwing it away before we could stop her so I was also annoyed by that. Finally, we watched a waitress spill water on the ground and never even come to clean it up. The water was on the ground for about 20-30 min before anyone came to clean it up even though multiple staff members were told about it. read more

I've ordered from them numerous times and each and every time the order came through quick, hot and no issues like missing or wrong items. I usually go with the seafood boils and the food itself is great and doesn't taste overcooked or old like some similar seafood places I've tried. That they very reasonably priced to boot is also a huge plus. read more

Ok I honestly I was skeptical of this newer crafty crab location but we decided to go anyway. I want to start with how they are doing well in the department of social distancing in the restaurant since there is no outdoor seating. Which we do look for these days but they made it easy with their setup in the restaurant. The tables had distance between them of more than 6 feet and nobody was sat at certain tables so that was a plus. My husband ordered some different fried foods catfish, hush puppies and lemon pepper wings which were all good. The catfish was a little watery but no major complaint. I got the boiled bag with 1/2 lb shrimp and 1/2 lb crab legs with corn and potatoes with the house and butter seasoning. It's was perfect. Ok let's talk about Rasheeda, our waitress, she did a good job she brought our drinks out pretty quickly although the menu was pretty much limited to the $14 drinks. We ordered remy margaritas which were good and I good sized drink I might add. Overall our experience here was great and I will be back! read more

See all

This has got to be the worst seafood place I have ever been to in my life. The young lady Gabby was very helpful however the people in the kitchen threw her under the bus. It took us nearly 2 and a 1/2 hours to eat catfish crab legs and a salad. Do not patronize this establishment. This service is horrible and the bar tenders are not appropriate as it relates to fixing drinks. They didn't even have short glasses and I was served my Hennessy out of a tall iced tea glass. Again I see this place staying open maybe 6 months. read more

Normally I go to another seafood boil bag place, but it was closed so I decided to try Crafty Crab and I think I will continue to choose them from now on. Extremely delicious and friendly service. Got the crab legs with spicy seasoning, and hush puppies. Seafood tasted fresh and flavor was perfect. read more

I absolutely recommend this place for an avid seafood lover. I had so much food left over that I ordered for Mother's Day feast with four people that we've got enough for a second meal for four people. I cannot tell you how good the spices Were. I cannot wait for the restaurant to open back up and I can start patronizing them . I'm not a spicy person so I tried the Cajun Mild and it had a nice bite to it......very mild. I want to try other things too. Enjoy Busy but sooooo worth it. read more

Today was my 3rd time visiting and the food continues to be consistently good!!! I am hooked on the Snow Crab Legs and Shrimp Boil. My first 2 visits were around the beginning of the COVID-19 crisis so I did carryout. At some point Crafty Crab ended up closing all together. I took a chance today and called, someone answered and was able to take my order. When I arrived I see that one of the glass doors has been converted to a service window in order to take payments and pass out orders in a safe manner. The BOOM sauce and smoked sausage in the boil bag is what makes this dish something that I will be treating myself to all summer. Thank you for opening back up and I hope that everyone continues to support the business with patience in mind during this pandemic. read more

We went during a weekday evening. The restaurant wasn't crowded at all. We were seated right away. The waitress took 30 minutes to come to our table. She was very apologetic and nice but the service is slow. The food was just ok. I got the snow crab leg and headless shrimp boil and added sausages with the boom sauce. My food was not really hot, it came out in a bag, some pieces were warm some not. The temperature was not even. I'm glad they gave gloves and a big because the sauce was good but messy and it stained my fingernails even through the gloves. The gloves is a good concept, but it's the cheap one size fit all plastic ones that comes with relaxer boxes so they don't fit anyone with small hands. Will I go back? Probably not. It was just ok, they are still new, maybe after they work the kinks out it will be better. But it's a no for me. read more

As a former employee i can note that the bowie location is on the road downhill. The new management is completely unprofessional and rude. my server position was terminated without any notice and without good reason. There was no formal termination letter/agreement. The manager claims i "didnt have the potential" to be a server, despi it being my first serving job and i hadnt worked there for 2 weeks yet. Mind you i done a phenomenal job for it being my first time, and made over $400 in tips within my first 4-5 days. I have our conversation recorded and its really something spectacular. read more

This place has the worst service. Don't come here with a party larger than four because they can not adequately serve you. It's a shame because it's a great location. Yummy food, but after waiting for 2 hours and seeing every party around us be seated, I will not return. What a shame. read more

This is the second time I went to this location and both times, the wait staff, while pleasant, appeared to be disorganized. Experience comes with time so I can excuse some form of disorganization in a newly opened establishment but what I can't compromise is lack of customer service and a filthy restroom. Both times I was in attendance, the restaurant's restroom was filthy with paper towels overflowing on the sink area, dirty toilet seats, and paper towels on the floor throughout the bathroom. On my most recent visit, I requested that the waitress contact the manager to discuss my concerns about the bathroom. It took approximately 15 minutes for the manager, who I later learned was the co-owner, to come to my table. And she only came to my table after another customer, noting my frustration, whispered to me that the woman who passed my table three times was indeed the manager. I expressed my concern about the wait time that it took for her to come to my table and the filthiness of the restroom. She was dismissive of the wait time and claimed she was going to clean the restroom herself. Sitting by the bar with a clear view to the restroom area, I waited another 10 minutes for the waitress to come to the table and noted that no staff appeared to have gone to the restroom to clean the area. In short, customer service or lack there of can make or break a business. A filthy bathroom is a health violation a and training staff on every aspect of managing a restaurant is essential to a strong foundation. While my food was good both times I went, it's not worth it to go back. read more

I actually tried this place on one of the worst days to go on (Mother's Day) Needless to say I ordered online @ 1pm and never received my order. Sat outside in the parking lot for 2 hrs , Couldn't even get through to request a refund. There was no organization, & for it to be a month into COVID lockdown there should have been some type of customer friendly operation. Seems as though i will have to contact my financial institution to get my money back the phones still say the line is busy a day later. read more

This location was excellent. Great service. Our waiter Mike did an excellent job and food came out quick. My crab bag was so delicious. My family enjoyed every minute. read more

I normally go to fatboy's in order to fulfill my crab cravings. But since we live close here we figured let's give it a shot. But this was just a big fat NO. I will keep going to fatboy's. This food tasted dry, not enough flavor to it. At least I got this out of my system. read more

My experience was the worst! Very under staff and the food wasn't great. Although it wasn't crowded we waited too long (30 min +) for our food. The waiter was also the bartender and manager. My gumbo had one salad shrimp and tasted like vegetable soup. read more

Me and my family decided to go and support Crafty Crab doing the pandemic. I brought 5 different bags. It was so much food. Unlike other restaurants they give you a lot of corn and potatoes. Also unlike other restaurants you have the choice to pick between corn or potatoes. They also have many different bags to choose from. I would highly recommend this restaurant read more

The food was decent,nothing special. I got fried scrimps and potatoes. Whatever the potatoes were marinated in tasted like nothing but salt. I gave it to my family members. I looked online for the menu and no prices listed next to the food. My grandma asked for some honey mustard for me cause she placed the order and we were given some nasty orange sauce that tasted like spiced French dressing. French dressing makes me gag. Think I'll keep going to Memoms for my seafood fix read more

A few of us went on Saturday the food was okay, my Hennessy Margarita was decent but the service was HORRIBLE. First there is a booth right behind the hostess stand which is used as an employee break area (with Chic-Fil-A food) AND a utensil wrap station. We should have went somewhere else when we seen that but time was already invested. We had to wait an hour to be seated (not a big deal), we waited 20 minutes then we inquired if we would have a server (while servers are chillin in the break booth). After the server took our order it was 10 minutes before we got water, 10 minutes after that for bar drinks, another 40 minutes before we got appetizers and another 15 minutes after that our food arrived. It's steamed or fried food which takes all of 20 minutes, if that! If you know that your establishment is packed on weekends adjust your staffing. I wasn't expecting Michelin Star dining but that service was ridiculous. read more

Poor management for new location, no bar, food was ok not something to write home about... Ordered the shrimps head off and still had parts of the head a still on read more

First I'm not sure where some of the negative reviews are coming from... the food is great and the price is reasonable as we all know seafood is pricey no matter what. The platter with add ons was so yummy. This was my first time there and definitely going back! Andrea was very nice and cool!! Thanks Crafty Crabs for coming to Bowie!!!!!! read more

Crafty Crab - Seafood Boils!!! So good with The Boom mix!!! - Seafood Near Me - Bowie, Maryland

Quick service , clean food is good. I have only been here a couple of times but I was pleased.

Initially was told to wait would be 1 1/2 hours at 7pm on a Saturday but it ended up heing only a 40 minute wait.. We were seated and promptly greeted by our waitress which was very pleasant. I think her name was Krist But We had time with no pressure to look over the menu as it was our first visit. She didnt take long to come back when were ready to order. We ordered the Headless shrimp and Snow crab leg combo. With The Boom sauce!! The food did not take long at all to come but when it did it was soooo good. It was really good!!! The waitress kept checking on us which was great. And then when the bill came I was totally surprised at how inexpensive it came out to be. 100% satisfied.. I will be returning!! read more

Walked in and it took 3 different servers looked at me before seating me, but Kaylin was such a doll. She was a great waitress so if you ever come to this location please be sure to ask for her. Oysters were definitely a no if you like them salty. read more

This has been the worst experience. We made a 7 pm reservation. Our drinks didn't arrive until 7:50pm. It is currently 8:41 pm and food has yet to arrive. I've never had such terrible service. Our server hasn't even been giving us updates as to when our food should be out. All of the servers are scarce and barely present. I wish there was a way to give negative 5 stars. read more

I've heard great things about the Crafty Crab in District Heights, so was excited to try this location for the first time. It's located in what used to be the Outback Steakhouse building (before it relocated to Crofton). On the inside, not much has changed from Outback decor. The bar decor looked to be upgraded but nothing else stood out. My seat was wet when I sat down so as a germaphobe it kinda grossed me out. We waited for about 20 minutes before stopping a server walking by and asked who our server was. Shortly after, our server appeared. The service was pretty much nonexistent. Our server would go missing and we'd have to ask someone else walking by to assist. After the 4th time, it was just annoying. The food wasn't bad. They do charge for extra seasoning which is different from Rock n Toss. The bad service just put a damper on the whole experience. I'm not sure if I would come back to this location. Rock N Toss does have a limited menu, and I think the Crafty Crab may have a few more options. But their (RNT) service is definitely better. read more

The service stinks in both Suitland and Bowie. This does not make sense. The entire establishment needs an overhaul and better management. The food is fantastic but the service STINKS. read more