A review in three visits: Overall, delicious-buttttt a very pricey limited menu with lots of 'dish inconsistencies when assessing the value of the entrees'
FIRST VISIT: When we first dined at Kitchencray, our family of six dined on a Saturday afternoon-during their brunch rush. Ample parking, the restaurant didn't look like much from the outside. They are located in a business district shared office building; when we walked in there was this immediate curious feeling were we in the wrong place, but once we were seated, in a beautifully decorated back room, the restaurant had a cozy ambiance. Bonus-the staff was very cheery to welcome everyone.
Reviewing their Saturday menu, it was a bummer to discover they severely reduce their typical menu on weekends, leaving minimal choices. We all ended up ordering pretty much the same thing; Three Chicken & French Toasts, Three Showtime Omelets, and a plate of wings to share.
Our wings came with hair on them-busy kitchen sometimes that happens, we went to the kitchen to request a new plate...but after that nobody addressed the hair, no 'sorry' from our waiter, no update from the kitchen, no removing it from our bill, it felt strange, like it was our fault we wanted a new plate and they had to 'waste' the food. Then came out the plates, for three dishes of the same thing (twice) nothing looked the same-the portions were all varying-my chicken was massive, my sisters were mini nuggets, hers had a lot of strawberries, I had maybe three blueberries, omelets had sauce and no sauce, sweet potatoes had cheese and no cheese. Add on the coffees & juice were $4 each with no refills, the bill was around $170 and I was not impressed.
After the negative experience, I reached out to the manager, who invited us all back for a re-do experience. We broke the visits up into two events since my family couldn't all make it together again.
SECOND VISIT: My husband I returned on a Monday morning for breakfast. It was nice to have the option to try their normal menu, we tried the catfish and grits, the chicken and biscuits, and re-did the wings.
The wings were juicy, crispy, and well sauced. The entrée dishes were massive, with ample toppings- I felt like the really did put more attention into the dishes-which made the price seem more 'worth it' this time around. The grits were packed with chunks of crab meat, the sauce was delicious, and the catfish was a massive piece-lightly breaded, cooked well. The gravy was loaded with chunks of sausage, the biscuits were warm and flaky, and they were topped with large pieces of chicken. This visit was a vast improvement and made me begin to think I would be comfortable dining here in the future.
THIRD VISIT: This visit, my 'brothers', hubby, and I returned to try the brunch experience on a Sunday. They were very packed-with a dj playing music, taking away the homey ambiance turning it into night club meets brunch-
Again, they had a weekend brunch very limited menu- as we attempted to order we discovered, at 1pm, most of their options were 'out'-when having an already limited menu, this was a major bummer since it wasn't as much selection versus just what is left? I ended up with the crab tots, the catfish & grits again, my hubby the lobster mac (but lobster was out so crab mac), another catfish & grits, and a chicken & french toast.
The crab tots were packed with chunks of crab meat and topped with about a cup of old bay mayo sauce. At $17 I felt like the dish didn't meet a gourmet 'worth it' quality-since they tasted like out of a bag overcooked tots.
As for the entrees: .....again, dish inconsistencies. My grits this time were nothing like the grits I had on Monday-maybe it's the weekend hustle and crowd that makes having to put dishes out at a faster rate drop in quality. I had significantly less crab meat, way more grits, and a smaller piece of catfish. The other grits at the table had a larger piece of fish and was smothered in some sort of orange sauce that wasn't on my dish. The other two dishes seemed fine: The chicken & french toast did look delicious-nothing like my original dish first visit, loaded with strawberries. The french toast seemed deep fried-with a crispiness, which wasn't what my original toast was like. The crab mac and cheese had crispy cheese, large pieces of crab, and a nice bold flavor profile.
I appreciate the manager's willingness to have us back to re-experience, I love their happy staff, and their social awareness (such as making us hand sanitize before entering) but my initial woes stand strong. Overall, with the price of their dishes being on the more expensive side $30-32 a plate, while dishes and flavors are delicious I don't want to gamble on the kitchen potentially having an 'off' day. With twice in three visits receiving a mediocre dish, I wouldn't want to opt to select them for lunch. read more