I come to Cracker Barrel because I genuinely enjoy the pecan pancakes and chicken sausage. Since I don't eat pork, my breakfast options at most restaurants are already limited, so I tend to stick with places that offer good alternatives. Unfortunately, this was the worst experience I've ever had at a Cracker Barrel. My grits and chicken sausage were served cold. I politely brought it to my server's attention, and instead of apologizing or offering to replace it, she responded, "Should I go in back and get a meat thermometer?" That response was so unprofessional that I asked to speak with the manager. The manager came over, acknowledged my concerns, took the grits and sausage, and told me she would replace them. However, I had split one of the sausages with the side of my fork before sending it back. When the food returned, it was obvious they had simply microwaved the same sausage and grits and added more cheese to the grits. It wasn't a replacement at all. I don't argue with restaurants. Once I realized what had happened, I quietly got up and left. I don't believe in forcing my money or my business on anyone. If a restaurant shows me that's the level of service they want to provide, I'll simply spend my money somewhere else. Afterward, I looked at this location's reviews and saw it has only a 2.6-star rating. After today's experience, I understand why. I had hoped my experience was an isolated incident, but it appears I'm far from the only customer who has left disappointed. read more

I went while in town with a friend. Plenty of parking. We were seated right away. We had a great server who was attentive. I actually ordered the wrong thing as I wanted the boneless chicken with the potatoes and corn and I ordered with the bone. She was able to correct it quickly. The food was good and staff was nice. I would definitely return to this location. Good customer service and food that is consistent. read more

Cracker Barrel Old Country Store - American Near Me - Brooklyn, Ohio

I've never been a huge fan of Cracker Barrel but it's tolerable to me most of the time. Today is not one of those times. When I ask for scrambled eggs and you ask me if I want cheese in them, this is not what I have in mind. In my opinion, this is lazy and disgusting for a restaurant and their solution is to go to the website to complain. Well the website isn't the only platform to complain on. Do better #CrackerBarrel read more

Cracker Barrel Old Country Store - This is not what I expect when you ask me if I want cheese in my eggs. This is lazy and disgusting - American Near Me - Brooklyn, Ohio

I remember when Cracker Barrel in Old Brooklyn Ohio opened/ it was a fun, friendly place to go with low prices and a great shopping experience while you waited for a table. The staff were friendly and helpful and even took the time to gift wrap your purchases for free. I loved the large candy jars behind the counter where you could buy what, and as much, candy that you wanted. Well all of that changed! When we visited last week the Hostess was rude and angry! When we asked for a table by the fireplace she said "No" and sat us as far away as possible. We waited 20 minutes for service, which is typical now, and the food is not the same..Food was OK but not great. Then when you pay the check there's another long wait, especially if you get in the wrong line. Do Not go if you're in a hurry because nothing fast happens at The Cracker Barrel. We did order takeout recently online and waited in line for 10 minutes to get our food. We wanted the southern fried honey chicken available on weekends but I couldn't add it to the cart so assumed it was not available and opted for the fried chicken and meatloaf combo dinner. The chicken was cooked welll but very spicy, the meatloaf looked old and reheated, the same for the mashed potatoes. Very disappointing food and experience. I would NOT recommend The Cracked Barrel in Old Brooklyn unless you enjoy sub-par food, bad service and long waits. read more

My food was fine, service was awesome, and the restaurant was clean. It's not a five star place so if you don't expect that coming in it will be ok. read more

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A casual restaurant with good food. They have a decent selection of food. I really like their pot roast. Our waitress was very friendly, helpful when it came to the menu, and she had a lot of patience when it came to waiting on us. I truly appreciate that. Don't forget to check out their cute store on the way. They have some cute, very elegant, and fun items. read more

Cracker Barrel Old Country Store - Pot Roast - American Near Me - Brooklyn, Ohio

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My wife went in to get a table for our family and the hostess refused to sit her and my daughter because me and my two sons were not there at the moment. We were in the parking lot at gas station across the street. My wife waited a few minutes and asked to sit again so she could order because we were in a time crunch. The hostess refused to sit her and my daughter again and then complained to her coworker out loud in front of my wife and daughter. Absolute trash customer service. The restaurant was dead, not busy. Whoever is in charge of this Cracker Barrel needs to properly train their employees to not be completely insane. read more

Wonderful family restaurant. Close to home cooking. My husband had the Oreo cheesecake pancake breakfast. I had the strawberry cheesecake pancake breakfast. I loved the fresh strawberries on top. Plenty of cheesecake filling. Crispy edges on pancakes. The particular dish was very good and not diabetes sweet. It comes with strawberry syrup which is a great compliment. Four stars only because the chain is starting to nickel and dime you. They charge for biscuits now. I'll return and I recommend read more

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This is our frequent "go to" restaurant whenever we are visiting relatives in Cleveland Ohio! The ambiance is homey, the food is yummy and the service excellent! Our 2 time server Emily M was warm, friendly and highly attentive with our needs. I just wish we have a branch in Brentwood, CA (northern cal) so for now, we are a daily customer at this awesome place! Thanks Cracker Barrel for having superb employees, excellent food and wonderful restaurants! read more

Cracker Barrel Old Country Store - It's so good, we even have take outs! - American Near Me - Brooklyn, Ohio

Arrived here at 12:17 To a nearly empty parking lot and restaurant so I thought service/food would be great. Server came over in a few minutes took my drink order and my food order and it is now 1230 and I haven't seen any food. OK 1234 my broccoli tomato slices and pork chops of the day arrived--- that's 17 minutes and not really acceptable here. And while the tomatoes are room temperature and the broccoli is hot and not overcooked, the pork chops, smothered in gravy are not piping hot... They are cold. So while I'm waiting for my gravy to congeal, I slice open a biscuit and go to spread some butter on it and both containers of butter were liquid melted, which doesn't spread on a biscuit- they both actually went on 1/2 of one biscuit so I'm taking one pork chop and most of the biscuits home so I can heat them and dine hot and properly. I'm also sitting on one of those wobbly chairs with three legs are one length and the other one is an inch shorter so I don't dare move. The place is clean and filling up nicely now at 12:50 and my server Cara was OK+ until she asked how the food was, and I told her it was cold but she's handling many many tables and it appears to this writer that all the food is coming out veerryyyyy slowly for all today. Cara just asked if I want a box for my food and a to go cup for a second iced tea that she filled even as I did not ask for it so she now goes to OK ++ and she's not the cook so I can't blame her for that. Good experience today. Since I dine out so many times per week and month, this experience wasn't anywhere nearly bad as some of the ones I've dined at during the past 30 days. Been coming here for decades when I'm in the area and it is the only one in the area. And I was chatted with by at least four or five people as I came in and two or three more as I left so a very friendly attitude throughout--- they just need to work on the cooks TIMING a bit. read more

On a recent visit to my hometown, I decided to to try a familiar spot. I used to eat at this Cracker Barrel often when I was pregnant with my now 21 year old. So yeas, it's been awhile since I ate here or any Cracker Barrel. Free ample parking, easy to find as it's right off the exit 480. I forgot about all of the various merchandise that you see upon entering the restaurant. They have the nerve to have the Halloween stuff out already lol. We were greeted and seated quickly. Noah was our waiter.. he wasn't friendly nor was he rude either. I think he was just having a day and that's fine because he wasn't rude nor impatient. I ordered the French toast casserole with bacon and hash browns. My sister had the the Grandpa breakfast with pecan pancakes! I had a bite of those pecan pancakes... yes Mam sooooo good! I definitely wish I had ordered those. My French toast was good and the berries on top were fresh! Hash browns were just like I remembered them ... good lol. Overall my experience was good! Food was hot, good and came out on time. Budget friendly menu. Clean restaurant. I'm definitely coming back especially for those pecan pancakes yummy! read more

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The Hostess was very rude and unwelcoming. The food was really good even though we did wait over 45 minutes. Makayla was extremely rude and disrespectful. read more

Cracker Barrel Old Country Store - American Near Me - Brooklyn, Ohio

Our server Cara was awesome. So fast and super friendly. Our dinner was great because of the service she provided us.

It wasn't that full inside, but it took a while for our food to come out. However our server was really nice and apologetic. The food itself was delicious and I'm always surprised how cheap it actually is! read more

Cracker Barrel Old Country Store - Country fried steak with mac and cheese, dumplins, and fried okra - American Near Me - Brooklyn, Ohio

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Ordered food on the app for pick up. Was very easy. Even pick up was extremely easy. I ordered a new item, crispy chicken strips with steak fries and Cole slaw. The chicken was very juicy even with it being crispy. It was delicious with the crunchy texture. Unfortunately my fries got a little soft by the time I got home, but they were still delicious. I tried the seasonal plum ice tea that was beyond delicious. Both are a must try. read more

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This was always our go to place in the winter with the fireplace. Always so cozy and the food was wonderful We stopped in last weekend for dinner and realized they changed the menu once again. All I was looking forward to was a ham dinner and they don't even have that on the menu actually they don't have much of a choice of anything. They have burgers and chicken that's about it Sounds like we have to find a new place to go. read more

Long wait time waitress did not suggest the cheaper menu to us seniors. Manager in charge was not receptive to our complaint. Food was not good. Meatloaf was burnt, green beans was from a can not their usual green beans which always tasted good in the past. We will not go back there. read more

The service here was not that great. The food was all right. It wasn't even that busy and they tried to rush you out the door. The moment you get in or at times I find seat myself. Would not recommend this place as far as Cracker Barrel's go. read more

We absolutely love the store when you walk in, they always have the cutest home and garden decor, clothes, old school snacks and more. If only more restaurants offered a up front store while customers waited to be seated... I would be thrilled! Today I tried the buffalo back and cheese and chicken strips minus the tomatoes.. sorry I'm just not a huge fan of them.. The flavors came together nicely. The down side for me was I love my food hot and here it tends to come out more room temp.. my fault I forgot to ask them to bring it hot. The chicken was a little tough for my liking but it's because it's thin slice and seemed to just be that way.. would order again My daughter devoured her meal and says it her fav Mac and cheese! Our server was nice, seemed to be shy and fairly young! She did great with a full house! Keep up the good work. read more

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Order online and was charged the amount. Went there restaurant never received the order. This restaurant chain is a mess! read more

First time at Cracker Barrel and it's exactly what I expected! Fun cozy place with charm. I want to note how friendly and exceptional the service is, from our hostess to the waitress. All were so friendly and smiling and patient with us! We ordered the sweet tea (SO GOOD), country fried steak (favorite), chicken and dumplings, with sides of mac n cheese, mashed potatoes, green beans and corn. Everything was decent - kind of exactly what you would expect from here. It's not going to be the best food in the world but it's exactly what you want when you're coming to Cracker Barrel. My favorite part is the store - so many cool things to explore! It was a fun experience read more

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The country fried steak tasted like a hamburger patty with some tasteless gravy on it. The loaded mashed potatoes were almost hard with cheese & really stinky bacon congealed on top. The fruit cup was ok. And the biscuits were delicious. read more

This place continues to go down hill. Went there this past Tuesday night. Had an 8pm movie showtime about 17 minutes from here. Was was seated at 6:30 and placed our order. 4p minutes later, still no food and some lame excuse they were thawing the pork choose that we're their special that day. Scarfed down food when it finally arrived with no apologies from staff. We will NEVER be back. You suck!! read more

I absolutely love shopping at Cracker Barrel's country store. I purchased a blouse and earring this evening after work at this location. I decided to eat dinner in the restaurant area. I couldn't have been more disappointed. I ordered the Friday fish dinner with a baked potato ($2.00) extra and green beans. The entire meal came out basically cold. The baked potato was ice cold, old, hard and wet. I hate returning any food but, had a taste for a hot baked potato. I kindly asked for a new fresh hot baked potato. I was served back the same potato that was put into the microwave. Gross & disgusting. The two fish pieces were so tiny, 1/4 the size of a regular portion of fish. (Cold too). So, I won't be returning to this location any time soon. I'm sad because I used to very much enjoy their lunches/dinners there. In addition, the servers were telling the patrons that a man collapsed the other day while eating there. (Something that I don't want to hear while dining out). The young male cashier asked "how was my meal". When I stated to say 'not so good' he immediately started chatting with his co-worker next to him. So that was rude. Sad. I used to enjoy Cracker Barrel. I will continue to shop the country store but, won't eat there again. read more

Valentine's Day doesn't have to be all about roses and expensive meals and the noise the holiday brings. The love between two people is all that's needed. But having food is always a plus. So today I got take out from here. I ordered the Sampler. It included Ham. Meatloaf and Chicken and dumplings. With three sides. And two biscuits. All for $14.99. The takeout was seamless. The food was hot and fresh. The staff was friendly and cheerful. The meal was amazing. And I had enough to take to lunch the next day. read more

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This Cracker Barrel looks like every other Cracker Barrel in the world. Our experience here wasn't great--slow and unfriendly. The food was what we expected but we didn't get biscuits. We won't be rushing back here! read more

We order dinner, it might have been close to 6pm on Saturday, March 5th, 2025 1. Maple bacon grilled chicken breast with broccoli and mashed potatoes 2. Scrambled eggs with bacon, sausage and pancakes My husband tells me "Their pancakes are really the best". All of a sudden, my husband stops eating, puts his fork down and looks at me. I look at him, then I look at his plate and notice why he stopped eating. From under his pancakes appeared a wing nut. WOW! Our waitress is nowhere to be seen, so I go to the hostess and tell her to immediately send the manager to our table, which she does. Manager looks at the plate and says: "oh, they are looking for it all over the kitchen, it fell of the grill scraper, and they can't find it. Can I bring you a new plate?" As the hungry man my husband is, he asks for one more fresh pancake. My reaction would have been a little different. Manager takes that one order off the check (which changes the amount from about $38 to $25.12), and a fresh pancake comes out of the kitchen pretty fast. Unfortunately, it is not cooked all the way, raw batter all over. But we are just done and tired of complaining again. We paid (cash) and left. Unfortunately, I did not keep the receipt. I was debating with my inner voice all night if I should report that to Corp. and/or leave a review on Yelp. I mean, this could have become a serious and expensive issue had he bitten or even swallowed that wing nut. Yes, the manager tried to make it right, but her reaction showed no surprise, just that she knew about the missing wing nut, and they were just waiting in whose food it would appear. read more

This is my sister's favorite place. So when she came into town, we did breakfast here. The staff is always super friendly! Our waitress was awesome. I was a little disappointed that their menu no longer has my favorite, Egg In A Nest". So I went pretty traditional with 2 eggs over easy, bacon (crispy please) and biscuits. The eggs were cooked perfectly. The bacon was wonderfully crispy. Everything was delicious. Unfortunately we did not have time to shop. I can browse forever in their eclectic gift shop. read more

Arrived at 7:46am, got drinks and ordered at 8:00am , my coffee was half coffee, and half tea.. literally. Told Waitress at 8:05... got a cup of actual coffee at 8:15 .... 8:25...no food 8:30...no food, people who arrived after my party are eating. 8:35...no food 8:45..... waitress brings our check and thanks us for our patronage...... still no food. We left... no thanks folks.. won't be back... wasted an hour of my day. I give one star only because I have to, to post review..... yelp should offer the choice of -5 read more

The big easy, horrible. Everything cold , tuff. Dinner forn2. Each one had to go back. Server. Mollie was excellent. She really tried . Ambiance. Was what's expected. It's cracker barrel. Will never return... thanks but no thanks read more

The good and the bad Good: biscuits! They were hot and yummy as usual. Bad: the temperature of the rest of the meal. Nothing was hot. The eggs, meat, and apples were all just lukewarm. I like my food hot! The only thing that was hot were the biscuits. At least there's that.! read more

I realize this is a holiday but they decided to be open so you would think they'd be prepared. I should have recognized that it wasn't the best decision to eat here when they had a hoard of people waiting to be seated but they weren't taking names. Total chaos. We ordered the advertised turkey dinner. Another bad decision. The stuffing was dry and crumbly. The only saving was the mashed sweet potatoes masked the nasty stuffing. The pumpkin pie crust was doughy. The meal was bad enough but our waitress, Star, made it very clear she was not happy to be here and was definitely not happy to serve us. Falling star I'd say. read more

Service was excellent! Had a slight issue with our eggs but they remade them and they were perfect!

Honestly havent had Cracker Barrel in years and was so excited to have it again! Both my husband and I ended up throwing out our orders because they were so gross. No gravy was put on his Hamburger Steak and it was so dry and overly seasoned. My Meatloaf was just as dry and under seasoned. We spent $36 dollars on these entrees and it was a waste. We did keep the apples, but the mashed potatoes tasted like they came from a box you can tell when they are not real potatoes, and the loaded baked potato was so hard my husband couldn't even cut it! The vegetable soup was clumpy and tasted of just salt. So disappointed. read more

I was here with family celebrating two birthdays, so that was ideal, so I thought. Inexpensive meals and more than adequate portions. If that is what you are seeking, you found it. The service was led by Nautica, Lauren and Cassie. These ladies were very attentive and went beyond basic serving, so again, Touche on the "waitresses" as they call them, though that word went out of style many years ago. I suppose at a family restaurant that serves no alcohol, this is customary. I get it, no worries. Now, the food... meh, barely. My chicken and dumplings had 3 pieces of chicken tenderloin and the rest of the dish was thick dumplings stuck together in a weird white flour gravy, ummm, not. My pinto beans (and I love beans) were so thick, I think they cooked all day...ummm, sigh. The hash browns were good once, I loaded black pepper and salt on them. Oh wait, the greens were excellent, but served only warm. I am finished. Not much more to say about this experience. My first time here and likely my last. I think that this is a place for.... read more

Cracker Barrel Old Country Store - Chicken and Dumplings, hashbrowns, pinto beans, greens - American Near Me - Brooklyn, Ohio

Seated quickly, but 15 minutes before a server came over. Another 15 min before biscuits arrived. Food wasn't bad, just really slow service for a quick bite. Server was friendly. read more

Cracker Barrel Old Country Store - Chicken fried steak. - American Near Me - Brooklyn, Ohio

The food is great, once in a great while it needs to be sent back for something small. The staff is generally amazing, once in a while you get someone who just can't be bothered with being there. Alot of times the silverware definitely should've been cleaned better. Other than that it's a great experience and the vibes are positive with alot of the staff. Good food, good staff, overall good experience read more

99% of the time I enjoy Cracker Barrel in whatever city I'm visiting. My favorites are breakfast and the home style chicken. They have the best pancakes and the syrup is so good. The servers are usually busy but also friendly. I recommend Cracker Barrel for any meal. read more

Fantastic place great food service was great pancakes out of this world,clean place ,inviting personal

I've never been a fan of Cracker Barrel and my visit to this location continues to confirm that. The menu offers southern style cuisine and the prices are fairly reasonable (surprisingly) around $8-$12 for entrees. The sides are not very good. I was disappointed in all 3 that I ordered - turnip greens (disgusting), side salad and hash brown casserole. My entree was the chicken tenderloins and they were alright. We did have exceptional service, though! We had a large group with a birthday celebration and our waitresses were so very accommodating to us. We brought our own cake and they were kind enough to bring out plates and cut the cake for us. Because of the service, I would return if we ever have a celebration again! read more

Cracker Barrel Old Country Store - American Near Me - Brooklyn, Ohio

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