This was my first time going to a Texas Roadhouse and I was pleasantly surprised. My family met here for a send-off dinner on a Monday night. [[HIGHLIGHT]]It was Presidents' Day, and the place was pretty busy.[[ENDHIGHLIGHT]] They had a table available for our party of 6 right away and sat us as soon as everyone arrived. [[HIGHLIGHT]]We were in a booth that was a little tight, but not impossible.[[ENDHIGHLIGHT]] The menu is pretty expansive. Of course there's plenty of different cuts of steak, as well as burgers, and a few chicken and fish options. I got a ribeye with two sides, a sweet potato, and side salad. The rolls that they bring out when you sit down are delicious. Bread should never be that good and the cinnamon butter is the cherry on top. Our server was very nice and very generous with the bread. My steak was honestly delicious. It was cooked to a perfect medium and super juicy. The salad was good and I was full after having those two things. My sweet potato was a bit overcooked, but I'd rather that than undercooked. They put the cinnamon sugar butter on it, which I should have e asked to have on the side. But I took it home and ate it the next day. The service was super quick and we were in and out in less than 1.5 hours for a party of 6. You can also pay at a kiosk at the table. I'm happy to know that I can return to Texas Roadhouse for a decent steak and experience: read more

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Took over an hour for two steaks that were the wrong cut and overdone. No one ever refilled our drinks. The manager even came to get us a new steak and asked if we needed anything else. I said yes a refill would be great. No refill ever came. It felt like I was on a prank show it was so ridiculous. We enjoy Texas Roadhouse. Just avoid this location. read more

This is the second weekend we came and they were out of prime rib. Dinner at 5:30 and no prime rib. [[HIGHLIGHT]]They know how busy crazy this place is and they're not prepared. It's absolutely a mad house[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Maybe they should add on or open another location.[[ENDHIGHLIGHT]] Had to ask for butter three times. It's just too much for them to get things right when they're this busy. Never saw our waitress after the food was delivered. And she just sat it down and never said a word. They really need to up their game. Our steaks were not cooked right. Both under done. And the tip was automatically on the bill and there were only two of us. Never again. Going to outback from now on. read more

EVERYTHING!!!!!!!!!! Walked in at 12:15 for lunch and was seated immediately. Got more bread than is humanly possible for one person to eat but that cinnamon butter? YUM YUM........ took quite a while before someone came over to do the drink order but then Pete arrived and it was all uphill from there......He took my drink order and then my lunch order as well. Took longer than i thot for the drink to arrive because was out all morning and quite parched. But the salad arrived shortly thereafter and quite some time after my bbq chicken brst with fresh veggies arrived. Chicken done perfect and hot. Veggies were only hot in the ceramic cup so dumped on plate. Broccoli doneness was perfect but carrots? coulda used many more minutes to reduce their 'rock'ness. Pete was VERY Attentive during all this probably to apologize for length of time everything took but twas ok by me. I have been coming to this TR for well over 12 years and just tried the new one in North Olmsted few months ago when it opened. Stunning Stellar Service at every turn at both locations. I have seen their training sessions and they are STUPENDOUS in how and what they do. And i wold guess that if you dont do it "THEIR WAY" you wont last here. They know how to take care of diners and i have taken many a friend and group of friends here just to show this place off. Current Manager was seen walking the floor during my entire visit. I observed about 4 other servers doing their job and a fine fine job they were doing. All friendly, chatty, just as good in my humble opinion as each other --- Males and Females alike. Terrific hiring job done by Texas Roadhouse in all services and at all locations (my friend reported on the one in Willoughby and his party was STUNNED at how good all things were!!!!!! THey're going back there as well.) Food? Cant compare to Outback nor LongHorn as i dine out 4-5 times each week and just was at both of these last week!!!!!!! Pete Took GRRRR888888 care of me, offered me appetizers, desserts, more bread and didn't grumble when i only are half my lunch cuz i filled up on their tasty tasy bread rolls, just so sweet and asked for a to go bag. So nice and sweet and helpful and pleasant. Make sure your establishment keeps this one. He was MADE TO SERVE THE PUBLIC in every way. Keep it up Pete. You were da bomb!!!!!!!!!!!!!! read more

Great service and steak! We visited on a day they had a limited menu with no fried food, seafood or ribs. Despite the limited menu we had a great meal. [[HIGHLIGHT]]The kids had a great time since they had peanuts and rolls to keep them busy until the food arrived.[[ENDHIGHLIGHT]] We order the burger kids meals, filet and adult burger. Great portions and as always the steak was delicious. Our server Jessica (according to the receipt) was very attentive checking on our table and making sure we had everything we needed. read more

was here on 06/20/26 - made us wait one hour & 10 mins for a table which we were told 35 to 45 mins at first - then waited another 10 mins because the table wasn't ready - once seated we waited for our waitress and once she finally came we did not have bread or drinks for additional 15 mins - yet people were seated on both sides of us after we were seated and by the time we received drinks and bread the people next to us on both sides had their appetizers being served, and we haven't even ordered anything yet, but our drinks - we ordered mushrooms and onions for our steaks but never received them and once we received our dinner, the first question out of their mouth is usually is how is your steak can you cut it and see if it's ok - they were not good, but we knew better to ask them to correct it because we knew we were gonna get additional bad service. I didn't even eat my dinner. I fed it to my dog, but I paid my bill early I wanted them to know that the waitress and the attitude of the manager is the reason there was no tip. I'm a big tipper and on $135 bill she would've got a $40 to $45 tip - but this is what happens when you hire inner city trash with no work ethics and pride in what they do - I worked for tips when I was young and I appreciated my tips from my customers - I took pride in my job so I know what it means to be tipped, especially when I was making only three dollars an hour under the table in 1982 at the time these kids nowadays are piss poor workers and have no class whatsoever. read more

Went again, out of Prime Rib, baked potato was cold and cheese wasn't even melted , service was awful waitress dropped off food and disappeared . Manager came by and said all alright and never stopped walking past table so she couldn't get a response . This is 4 the visit when out of prime rib and this time we got there at 5pm do they wouldn't be out of prime rib again but still no luck spent $105.00 for two and they automatically added a 20% tip to bill for a party of 2 and didn't see it until i had paid. I guess i will be frequenting Outback Steakhouse from now on Parma location has always been great, maybe a different Texas Roadhouse like Willoughby Hills which was always outstanding when we lived on the East side but no more in Parma. I have gone to Texas Roadhouse for 25 years but Parma location is killing their reputation. read more

Texas Roadhouse - Steakhouses Near Me - Brooklyn, Ohio

I absolutely love this steak house. I think their food is amazing and reasonably priced compared to other steakhouses in the area. [[HIGHLIGHT]]They are always busy, no matter what time of the day.[[ENDHIGHLIGHT]] The staff is always nice and very helpful. I enjoy their Dallas Filet. [[HIGHLIGHT]]Very western like style of decor.[[ENDHIGHLIGHT]] It's fun, good food, good service. read more

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If I could give 10 stars, I would - JACOB WAS EVERYTHING!! We came to Texas Roadhouse to celebrate my friend's birthday and were absolutely blown away by the experience. And I'm telling you right now: Jacob is the kind of server every restaurant dreams of having. He was phenomenal. Like, genuinely one of the best servers we've ever had anywhere. From the second he came to our table, we could tell we were in good hands. He was kind, patient, funny, professional -- just totally on top of everything. He made us feel like VIPs the entire night without ever being over-the-top. You could tell he cared. He wasn't just "doing his job," he was making sure we had the best time possible, and it worked -- our night was perfect because of him. Food? Amazing. Drinks? Perfect. [[HIGHLIGHT]]Vibe? Immaculate.[[ENDHIGHLIGHT]] But Jacob? Jacob MADE the night. He handled everything with grace and personality, gave top-tier recommendations, and went out of his way to make the birthday celebration extra special. It's rare to come across someone who's clearly so passionate and naturally gifted at what they do. Seriously, shoutout to Jacob -- we haven't stopped talking about how great he was since we left. If you go to this location, ask for him. You won't regret it. read more

Texas Roadhouse - texas roadhouse - Steakhouses Near Me - Brooklyn, Ohio

Been going to this location regularly,for about a year. Never had a problem with anything. 2 weeks ago,they burnt both steak dinners,and plated everything wrong not bad,understandable,service subpar. Tonight,had to get our bread plates,no one brought them!!asked for peanuts numerous times,again,I found a bag. The steaks came out,lukewarm. Sweet potatoes too hot to touch. No one asked how our meals were!!! No refills. [[HIGHLIGHT]]The good thing? It's very clean.[[ENDHIGHLIGHT]] read more

Our service was very slow.. , We barely seen our server.. She never came to check up on us, ir to offer new drinks...Our food didn't come out for long time. I ordered a salad with a side of shrimp.. I got the salad with no shrimp, and then when the burger came out, we were tired of waiting...I sent the shrimp back, they looked upset, but so was i.. it was one of the longest, and most boring birthday for mi son... she asked later if we wanted to celebrate his birthday, thanks, but, we were too tired of waiting for any kind of celebration here.. Yea, I won't be back.. read more

We arrived around 6 PM on Sunday December 21with a party of three. They let us know the weight might take up to an hour but we decided to stay. We're glad we did. They were very organized and were quick to serve customers and process the food. They were a well oiled machine and were able to handle the large amount of customers. Our server Ryan was very friendly and professional. Our food came out quicker than expected with how busy they were, and he made sure that we were always taken care of for by asking how our food was, and making sure our drinks were refilled. Everyone enjoyed their meal. Would recommend going here to anyone. read more

I have repeatedly ordered for pick up and have been disappointed the last 4 times even when I complained about the food. The manager replaced the order and again the order was incorrect and the meat quality was full of fat!!! The people were friendly, but the food was junk!!! read more

This place has gone downhill. The service was terrible. She never checked on us and we had to get our own plates for bread and peanuts. The steaks were cold potato was hot. Salad was mediocre. It had dead lettuce in it. [[HIGHLIGHT]]The ledges where the fake plants are is very dusty and there was dried food on our table that wouldn't come off.[[ENDHIGHLIGHT]] I won't be coming back to this establishment. This is the second time the food was terrible. read more

I have tried 2 different nights to get food here and can't even get a mobile order in. The banker hours are ridiculous! I think this location probably only serves about 4 hours a day lol what a joke! This area has been the absolute worst I've ever experienced! What does it take to get food around here?? I normally turn to Roadhouse but I guess that's a lost cause here! High five read more

Service and food were great; BUT, I cannot understand why all the handicapped parking is on the side of the restaurant quite a distance away from the front door. The closest parking spaces are not for the the handicapped. This definitely needs to be rethought. read more

I had visited the Texas Roadhouse in North Olmsted, OH couple weeks ago and was disappointed with the time it took to get our food (over an hour for food to arrive.) so this time I returned to the one in Brooklyn, OH. (This location had not disappointed us.) But today, something seemed off. Wait was an hour. Server was good (Rachel). Food, bread and drinks came out on time, but the steak and fries were extremely under seasoned. No manager came to our table. From all the papers still taped to the tables, the manager did not visit any of the tables. There was an hour wait but there were sections open on a Sunday. Second disappointment in less than a month where Texas Roadhouse is usually a reliable and a good experience. Going to wait a few months before returning. read more

Excellent food and Service! Everything was hot and delicious. Our waitress, Ash was on the ball. Great service!! Will definitely come back again. read more

[[HIGHLIGHT]]Last time I was here they used to throw the peanut shells on the floor lol[[ENDHIGHLIGHT]] [[HIGHLIGHT]]very crowded glad we called ahead to be on waitlist[[ENDHIGHLIGHT]] sat down after a few minutes our waitress was nice drinks were ok food was good I had the country fried sirloin plenty of food the new Texas Roadhouse at great northern mall will open on 10-13-25 hopefully that will ease some of the congestion read more

A chicken salad with no chicken despite a generous tip for pick up service? Then told I should check the bag when I finally got through? Manager Jen gives no apology, no kindness and no willingness to do anything to force me to have to drive 15 minutes back to pick up the chicken. No thanks! Learn customer service. read more

The service was amazing. She was the best!!! The ambiance is what you expect, loud and rustic great for celebration. The food is not great, stack was overdone and not hot. Baked potato looked great but undercooked and not hot. The blossom was on the cold side and crusty. read more

Texas Roadhouse - Texas blossom - Steakhouses Near Me - Brooklyn, Ohio

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Todays service at Texas Road House was one of the best! Our waitress checked on us numerous times throughout our meal! Our food came out amazing! I had a Cesar salad ribs and a loaded baked potato while my daughter had the kids Andy's steak! Everything was make perfectly and we were in and out with and hour or so!! read more

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Best food ever! Always consistent! Friendly. Clean! No matter where you stop you know each and every meal will be a delight!

came here for dinner tonight with my parents. when we walked in, there were 3 hosts talking at the host stand. we stood there for 2-3 minutes waiting - not a single one of them looked at or acknowledged us. my dad asked for a table near the bar, it wasn't even 5pm yet so it was not busy yet, she said of course and then took us to the back corner of the restaurant, nowhere near the bar. my parents ordered blue moons and it took nearly 30 minutes to get to the table. a manager even stopped by and we let her know and she said she would check on it. she never apologized or checked on them or came back to the table. our food came out and my plate had a hair on it and my moms medium steak came out way over well done, she could barely cut into it. by the time her remake finally came out, we asked for a box so we could finally leave. our server was super kind and none of this was his fault. he kept apologising and checking in on us and was clearly embarrassed by everything. we assured him none of it was his fault and tipped him 25%. as a server and bartender myself, i couldn't believe how horrible the service was from everyone aside from our server. one of the worst dining experiences i've had by far read more

Top of the bill is their fresh out of the oven rolls. We seem to go here a lot. It's my wife's favorite. We usually order the porterhouse. Quality control of the porterhouse could be better, it's the only steak they do not cut on premises. I have sent more than one back. [[HIGHLIGHT]]The ribeye is a good choice, the potatoes are always spot on and the atmosphere is fun.[[ENDHIGHLIGHT]] Don't forget those bun's, read more

I am a retired master chief petty officer and went to this steak house and was treated very rudely, the host was terrible and I was ignored and laughed at in front of my grandkids. read more

Fantastic! Everything was hot and fresh. Simone was a great server. We will be back soon.

my grandfather and he is a retired master chief, and was laughed at by minor they said to go eat at the bar, but we were little kids and said what I told you was. We're not taking seats in a mean way. read more

Had a call ahead reservation for 5:30 on a Monday night for 11. 60 more minutes later, still no table ready for us . They keep sitting other people & big groups with no call ahead. Why do they take a call ahead reservation for a group they can't handle. We left without getting seated. read more

Texas Roadhouse is always a good choice for dinner for two!! The food this visit was really great and came out quickly. Our waitress was also working the bar and she was wonderful at keeping our drinks filled and checking in throughout our visit. Every time we've gone there it's ALWAYS PACKED and we ended up having to park out behind the restaurant so I would definitely recommend checking in online. ** only downside was that my partner mentioned the men's restroom being dirty and sticky on the floor near the urinals. We mentioned it to staff and they ended up sending someone into the bathroom while we were leaving. read more

Arrived as a party of 2 at 2:30pm on a Friday. [[HIGHLIGHT]]Got sat in the smallest 2 person booth in the bar which was very uncomfortable.[[ENDHIGHLIGHT]] After the hostess seated us, it took 10-15 minutes before our server Kyle made it to us and didn't introduce himself or greet us. He had his head down the whole time with no eye contact or interaction of any sort. We placed our beverage order and waited again 15 minutes. The bar was not busy and there were only 5 other booths occupied and had different servers. As we got our beverages there was a hair in one of the pint glasses. 30 minutes after putting in an appetizer it had not shown. No check ins or letting us know any updates, we went to the hostess stand to ask for a manager. We payed for our beverages and canceled the order. I highly do not recommend read more

Ordered meal March 29 2025. Cancelled meal because they don't deliver. Didn't cancel charge. Requested 3 times for refund ignored request. This is the second time this has happened. Had to contact Better business bureau to get refund. Finally got refund. Beware they don't always cancel charges. read more

The food was perfect.I do have to make you aware that we waited about a hour but it was totally worth it.The service was excellent and it did take us some time to get our drinks but the food it was quicker than the drinks.[[HIGHLIGHT]]The Ambiance was very much loud everything was clean[[ENDHIGHLIGHT]] we didn't have one problem in the visit but also it was my first time coming but it won't be my last. read more

Roadhouse in Brooklyn Ohio is the WORST. HORRIBLE Service. They actually passed us up after we checked in. I had to complain, then we sat for over 30 minutes waiting for our food. I would avoid this Roadhouse and go to McDonalds read more

We came here on Nov 19th after a browns game. Joined the waitlist and by the time we got here didn't have long to wait. We were seated and our waitress came over after a bit and should have realized the lack of service we would get when she sat down at the booth with us. She went to get us bread and silverware came back and we gave her our order. Drinks probably took 15mins to get. My husband got a side salad with this meal. We didn't get that salad for 45mins. We debated leaving at this point. She never came to check on us give us update on meal. Finally he got her attention and asked the status telling her if it wasn't done we were going to just close out and leave as it had almost been an hour since seated and no food. Not surprising within minutes our food arrived. The chicken on my salad wasn't really hot anymore and the steak my husband got was not what he ordered. At this point neither of us cared to complain we just wanted to eat and get the hell out of there. She never did come to check on us after that. Thankfully you can pay at the table or we would have been there all night. read more

I had a horrible experience at this location. First off the waiter forgot to put our order in. Everyone makes mistakes so I wasn't too upset about that. The real problem was when our food came out it had LIVE bugs crawling around it. The manager was so nonchalant and didn't care. She simply said "we can't control bugs in the food." This restaurant is disgusting and a huge disappointment. I will not be returning to this location. read more

Texas Roadhouse - Caesar Salad - Steakhouses Near Me - Brooklyn, Ohio

Came to Texas roadhouse spontaneously for dinner one night. Texas roadhouse is known for their barbecued ribs and steaks so I obviously had to try that. The ribs were extremely juicy and fall off the bone soft and the ribeye steak that we ordered was extremely moist and cooked to our liking. Both orders come with a choice of two sides and I feel like the potatoes are definitely a better choice of sides because the portion is larger. They have a selection of vegetables and salads as other sides, and I ordered a corn, but the portion was extremely small and a little bit disappointing. I would definitely come back to Texas roadhouse again if I were looking to have quality barbeque style food for an extremely affordable price. The portion sizes were pretty large for what it was and I could barely finish my own meal. The staff is extremely polite and attentive, and there is a tablet on the table where you are able to play games on during your meal. As a barbeque place that is affordable, I believe that Texas roadhouse deserves a four star review compared to others similar restaurants. This would probably be my go to from now on When I am craving some quality ribs and steak for an affordable price. read more

Texas Roadhouse - Full Rack Ribs with Steak Fries and Corn - Steakhouses Near Me - Brooklyn, Ohio

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Food is always reliable, Solid quality and good service, I hope they keep up the good work. It's our go to for a quick consistent dinner

It was a terrible decision to pick going to this location they took 2 almost 3 whole hours just to sit us and bring us food and when the food came it wasn't fresh read more

Went to celebrate two birthdays. I started off with a Jamaican Cowboy. Fabulous drink. I ordered the steak and bbq combo with a salad and sweet potato. Everything was cook perfectly and tasted great. Downfall was the wait time on food. Your left feeling like you were forgotten about. Make sure you have nothing going on and the time to wait. The server was very friendly and helpful. read more

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