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    Cox Authorized Retailer - Rancho San Diego

    3.0 (20 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    3 months ago

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    9 months ago

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    5 months ago

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    11 months ago

    Great service, excellent staff and easily answered my needs! COX has always been a great provider to me for over 25 years

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    6 months ago

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    1 year ago

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    5 months ago

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    9 months ago

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    2 years ago

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    11 months ago

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    1 year ago

    Hi I just got to pay my payment and the guy was Very bad customer service and the and he yelling me that's weird

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    2 years ago

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    2 years ago

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    1 year ago

    Sammy called today to discuss my rates and service I got an excellent deal! Thanks so much!!!!!

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    2 years ago

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    Review Highlights - Cox Authorized Retailer - Rancho San Diego

    Gabriel greeted me at the door and took care of all of our internet needs.

    Mentioned in 3 reviews

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    Verizon

    Verizon

    (288 reviews)

    $$$$

    I am writing to recommend Angel Martinez at the Verizon Store located at 5500 Grossmont…read more On Tuesday, February 2, 2026, I called Verizon Technical Support for assistance in removing the biometric option on my device. The technician guided me through several steps until we reached the point where I needed to enter my password--a password I had not used since purchasing the device. After three unsuccessful attempts, I was locked out, and the ordeal began. I spent hours on the phone with Verizon that day, speaking with several customer service representatives who twice directed me to the store for help. I followed their instructions, but without success. By the end of the day, I agreed to perform a manufacturer reset, even at the risk of losing data. Unfortunately, this did not resolve the issue. For all of Tuesday and Wednesday, I was without a functioning phone and unable to access my work applications, which require two step authentication. By Wednesday evening, I resorted to using an old device and was ready to give up on my newer, locked phone entirely. On Saturday, I contacted Verizon again. After another unsuccessful attempt by the technician to unlock the device remotely, I was asked--yet again--to return to the store. This was my third visit in four days, and by then I felt embarrassed even walking in. Still determined to get rid of the phone, I signed in and waited. The wait was long and excruciating. Finally, I was assisted by an employee named Angel Martinez. Some people truly live up to their name--Angel certainly did. He patiently troubleshot the locked device. The process was long, but he remained calm, focused, and persistent even smiling, working step by step until he finally restored my device to normal. He brought a smile back to my face--and to my wife's as well. If you visit the Verizon Store at 5500 Grossmont, please say hello to Angel. He is exceptional.

    I wish I could give zero. They are rude and the wait is long, even if you made an appointment.read more

    SDWISP - SDWISP Relay Site

    SDWISP

    (32 reviews)

    Communication was top notch from the very first contact. Eric, the owner, reached out personally…read morewhen I first contacted them. From there, Keith, the technician, kept in constant contact and arrived right on time for installation. Keith also showed exceptional care for our home during the installation and went the extra mile to help us mount our router and organize our wiring box. While we've only had the service for a few days, it's been stellar. For any other gamers, the connection solid with just an extra ~5-10ms of ping compared to cable. It's rare to get a company that delivers on all fronts (customer service, product, and punctuality) but SDWISP clearly has their act together.

    Seriously the BEST!!! We have been with SDWISP for a few…read moreyears now, and man are they awesome. It's hard to find great internet in Jamul, and we finally found a trusted and reliable service. We have needed help a few times, a storm messed up the connection, dogs chewed up our internet cord, had a bad modem. The modem was ours and they replaced it, and it has been amazing no issues for over 2 years. After a storm Keith came out right away after his bike ride on a Sunday and fixed the dish. (Which he didn't have to do that on a Sunday.... but he was nice enough to do it!!) And lastly after our dogs chewed the cord, Keith was able to help us out again right away. We have dealt with a few people in the company and they are all nice and helpful. PRICE is totally reasonable!! we use our internet at lot... Netflix playing often, and of course some COD. We also live where we get zero phone service with out WiFi... and so we really rely on SDWISP and we haven't been disappointed. Again I am very happy With them. Especially because of Keith!! We highly highly recommend them!! Thanks SDWISP!!

    Cox Authorized Retailer - Rancho San Diego - mobilephones - Updated May 2026

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