They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

We have been long time customers of Cox Internet. My wife and I and two daughters were looking to…read moreupgrade our phones and searching for the best value and overall service. Not on our radar and for consideration was Cox Mobile as an option until I found, while shopping at a nearby grocery store, our Rancho San Diego Cox branch and decided to park and walk in. When I entered the store, I was greeted with smiles from ear to ear by several representatives behind the computers and had the pleasure to meet one young lady who was being trained by the manager, Ricardo. Ricardo's experience and expertise was very obvious from the beginning of our conversation and without a hard sales attitude, I felt very confident that Cox Mobile was going to be our family choice for our new phones and new mobile service. Ricardo went out of his way to meet myself and one of my daughters on Saturday morning to get our phones up and operational and then again the following Sunday, even on his day off, to meet my wife and my other daughter to get their phones set up and connected. Ricardo made us feel appreciated as customers and he was patient and informative throughout the process. I'm excited to find that Cox has a storefront in our neighborhood and very grateful to know that the Cox organization looks to place quality and professional management and staff at their branches. Thank you again Ricardo! And two big thumbs up to you and your incredible team. Nick

Looked at me & my husband crazy cause we wanted to change my number lol . They didn't even know or…read morewhat to say they had to ask the manager in the back if he knew if they can change a phone number or not . He didn't know what to do either then try to tell us we needed to get a new phone to do that lol . Mind you I changed my number few times with a different phone company so all that's telling me is cox is hiring NON qualified people. Ps ; wanting to change your number is not shocker nor is it not a thing I have a crazy ex who keeps calling my phone . .

I am writing to recommend Angel Martinez at the Verizon Store located at 5500 Grossmont…read more On Tuesday, February 2, 2026, I called Verizon Technical Support for assistance in removing the biometric option on my device. The technician guided me through several steps until we reached the point where I needed to enter my password--a password I had not used since purchasing the device. After three unsuccessful attempts, I was locked out, and the ordeal began. I spent hours on the phone with Verizon that day, speaking with several customer service representatives who twice directed me to the store for help. I followed their instructions, but without success. By the end of the day, I agreed to perform a manufacturer reset, even at the risk of losing data. Unfortunately, this did not resolve the issue. For all of Tuesday and Wednesday, I was without a functioning phone and unable to access my work applications, which require two step authentication. By Wednesday evening, I resorted to using an old device and was ready to give up on my newer, locked phone entirely. On Saturday, I contacted Verizon again. After another unsuccessful attempt by the technician to unlock the device remotely, I was asked--yet again--to return to the store. This was my third visit in four days, and by then I felt embarrassed even walking in. Still determined to get rid of the phone, I signed in and waited. The wait was long and excruciating. Finally, I was assisted by an employee named Angel Martinez. Some people truly live up to their name--Angel certainly did. He patiently troubleshot the locked device. The process was long, but he remained calm, focused, and persistent even smiling, working step by step until he finally restored my device to normal. He brought a smile back to my face--and to my wife's as well. If you visit the Verizon Store at 5500 Grossmont, please say hello to Angel. He is exceptional.

I wish I could give zero. They are rude and the wait is long, even if you made an appointment.read more

Seriously the BEST!!! We have been with SDWISP for a few…read moreyears now, and man are they awesome. It's hard to find great internet in Jamul, and we finally found a trusted and reliable service. We have needed help a few times, a storm messed up the connection, dogs chewed up our internet cord, had a bad modem. The modem was ours and they replaced it, and it has been amazing no issues for over 2 years. After a storm Keith came out right away after his bike ride on a Sunday and fixed the dish. (Which he didn't have to do that on a Sunday.... but he was nice enough to do it!!) And lastly after our dogs chewed the cord, Keith was able to help us out again right away. We have dealt with a few people in the company and they are all nice and helpful. PRICE is totally reasonable!! we use our internet at lot... Netflix playing often, and of course some COD. We also live where we get zero phone service with out WiFi... and so we really rely on SDWISP and we haven't been disappointed. Again I am very happy With them. Especially because of Keith!! We highly highly recommend them!! Thanks SDWISP!!

Communication was top notch from the very first contact. Eric, the owner, reached out personally…read morewhen I first contacted them. From there, Keith, the technician, kept in constant contact and arrived right on time for installation. Keith also showed exceptional care for our home during the installation and went the extra mile to help us mount our router and organize our wiring box. While we've only had the service for a few days, it's been stellar. For any other gamers, the connection solid with just an extra ~5-10ms of ping compared to cable. It's rare to get a company that delivers on all fronts (customer service, product, and punctuality) but SDWISP clearly has their act together.

Once again jelly digital has come to our rescue. Our ORBI system wasn't working correctly and they…read morehelped me troubleshoot, find the problem, and fix it. There's no way we would have figured this out on our own. Thank you for your patience and for taking the time to show us step by step how to fix our wifi. Thank fully, my kids were able to get back online and turn in their homework assignments. We appreciate you Jelly Digital

Thank you Jelly Digital, I had a heck of a time getting my…read moreWiFi back online since last week. I contacted JD for insight on what I needed to do. Once JD contacted me they texted me day and night helping me troubleshoot my problem. Today I finally got my system back on line thanks to their help and patience with me. Hats off to the Jelly Digital team!

Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

If you're looking for an honest, timely, and reasonably priced computer repair shop, this is a…read moregodsend. I had already taken my computer to another store on Federal Boulevard in Lemon Grove to fix the charging port. They kept my computer for over a week and then told me that they couldn't fix it, but they didn't offer an explanation. However, Phone Zone Wireless fixed my computer in less than a week. They charged me a fair fee and were courteous, professional, attentive, and punctual. For these reasons, I highly recommend this location for reasonably priced, highly competent, dependable, and honest computer or phone repairs in San Diego!

We have been with Cox for over 40+ but had to cancel wifi and phone service due to a move. They…read morecouldn't access our account over the phone without the passcode to cancel. We had to bring our equipment into a physical store with our ID to cancel. The Santee location is in a plaza with plenty of parking. The store itself is spacious and bright. When you walk in, you're greeted and to sign in on the tablet. We were number 2 on the list. Everything was fast. A receipt was printed to show proof of equipment return.

I went in to cancel my home internet due to an upcoming move. Called the call center, tried to…read morecancel, Filipinos that barely speaks English just wasted my time. Worthless people. Walked in, the workers were all chilling talking and watching football, Ahmed saw me and approached me right away. He asked what I was looking for, told him I needed to cancel my service. He said ok, small talked for a few minutes, boom, done. I am a business owner and deal with customer service daily. Ahmed was a polite, professional cox specialist. Happy that he was there today to help me, go on and ask for Ahmed if you need anything from cox in santee!

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

As advertised. A fair price and competent technicians. That's all I ask for and that's what I got…read more Well done to them.

Very efficient, knowledgeable, engaging staff and responsive service ... with very competitive…read morepricing