Hate to have to provide this kind of review. Was recommended this company for my taxes by my…read moreparents, who have used them for a couple of years. Couldn't be more disheartened and disappointed in the service I received. I reached out to McRea Woodson asking if they had availability to do my taxes this year and was met with a yes, they had availability. Communication was great, until I paid them my retainer fee. As soon as I paid them, and submitted my information in early February, I spent a month and a half trying to get in contact with them. Sent multiple emails that went unanswered. Some were responded to by just saying "you're on my list to call", not answering any of my inquiries, yet, still never received a call. I was unable to access my portal to upload more information needed for submission so had concerns on how to send them the information needed, I heard nothing back. It's interesting because as mentioned earlier, my parents used them for their taxes as well, so I was able to gauge if they had the same experience. Nope, they turned their information in late yet they still got phone calls and emails and their taxes completed before mine. Once I finally got the notification that my taxes were done, it was 630pm on April 14th and I owed quite a bit. No communication, just a document and what to pay. I called them begging for a call back, and nothing. I ended up owing for the first time ever (which is no fault to them but something I'm keeping in mind). Communication was so bad, I even ended up having to ask my mom to remind them that I still existed and needed help. Did that reminder bother to have them call me? No. I've used other companies in the past and have never had an experience like this. I feel like they could have been okay, had they cared even a little bit about me. Maybe somewhere down the line, I was deemed as someone less significant than other people? Or maybe they viewed me as needy and didn't want to communicate with me because of that? I just wanted to make sure I provided everything that they needed. Either way, it would have been nice to be communicated with and treated with a little more dignity. I don't know their work load or how many customers they had to serve during this hectic time, I don't mind that my taxes weren't completed until the very last second (even though a little more time would have been nice), but it's the lack of communication over something this significant, that can have huge consequences for me, is what really concerns me. Since I never received a phone call back after asking/begging them to call me back, I wasn't able to express this and offer some feedback on their professionalism or business acumen. So this review is what I feel like I'm forced to do since this is my only option as a customer at this point. Be weary in hiring them for your taxes, especially if you're someone who has questions or may need guidance. Communication is minimal at best.

Having lost our long term accountant and a bad experience last year, we searched in detail for a…read morenew tax service in La Mesa. My wife came up with Alexandra McGraw, co-owner of McRea Woodson & Asso. What an incredible find. Alex is impressive in every regard and a joy to work with. Her expertise included not only CA tax law but also AZ for filing my deceased brother's final tax return for Probate Court. Alex's tax return paperwork was complete, in detail and in a beautiful bound package. We are not just satisfied customers, we are elated customers! Who knew filing taxes could be fun. Job extremely well done. Alex is so personable, we'd adopt her. Thank you & see you next year. Lee & Cecilia S.