We called John Airy with our major problem with our desktop computer, and he was available the next day. He is dependable, professional, patient and very knowledgeable. John assisted us setting up our new computer we purchased after finding out the hard drive wasn't working on our desktop. I would highly recommend John with your computer needs. read more

I highly recommend On-Site Techs for any of your computer service needs. I needed to transfer data from my old laptop to a new laptop so that I could function at work without down time. I searched online for Tech Support in San Diego and then contacted several firms. Some were not responding to voice mail messages and, when we eventually spoke, had high rates and long lead times before a tech could be sent to my office. John Airy of On-Site Techs returned my call almost immediately, has reasonable rates and could see me the next day. Once John assessed the time for transfer of data from computer to computer, he recommended saving time by taking the two laptops to his location to complete the data transfer. He then was willing to return on a holiday to adjust the views on the new computer to my familiarity so that I could function for the next work day. John is extremely knowledgeable, proficient and efficient. He communicated well to explain how views could be adjusted and he made good suggestions without tying to upsell programs. He has an excellent professional manner. I intend to retain the services of On-Site Techs as my local source for any of my computer issues. John is simply outstanding for his business performances. read more

Yes, John did a good job and got my printer working. I would have him back. He was professional.

John answered my inquiry for a tech within an hour, made an appointment for the next day, called ahead to confirm, showed up on time, fixed our problem rather quickly and had competitive rates. Will recommend to anyone needing IT help! read more

My ten-year-old Mac was showing its age. I purchased the iMac 24" as its replacement. I determined that I wasn't up to doing the migration and went to Yelp for help. I was impressed by what I read about On-Site Techs and hired John for the task. I'm quite glad I did and would recommend you do the same. When he sat down at my desk I could tell immediately that he was both skilled and schooled in making the transition to the new Mac. After the installation, he has been available to answer questions about my learning the newest Mac OS and making it work for me. He definitely "stands by his work" as noted on his card. Thank you, John! read more

John helped me install an extra hard drive in a new computer and set up an older hard drive from my old computer in an external enclosure so I could transfer data. He is super. On time, pleasant to work with, super-competent, and his prices are reasonable. Don't bother with Best Buy geeks. John is better and gets it done in your home so you don't lose use of your computer for several days. read more

I completely crashed my Outlook at our business end of June and was without email all day Friday. After 2.5 hours with Best Buy remote session and in person with Geek Squad, ZERO resolution! I rely heavily on email for the business, so to be without it for even a few hours is very problematic. I was desperately trying to find someone (on a Saturday) and had very little hope. I stumbled on John's Yelp page and saw he had some very credible reviews from long time business customers. I gave him a call with fingers crossed and he answered. He clearly took pity on my situation b/c he cleared his schedule to make room for a remote session for me on a day he wasn't planning on working. He had Outlook open and running in 30 minutes! He is now officially our go to Computer Tech for personal and business needs. I can't recommend him highly enough. And look at my account - I don't review people. It's very hard to impress me. I have huge expectations when it comes to excellent service and performance. That's how impressed I am with his ability. THANK YOU JOHN !!!!!!! read more

John provides great service on any computer issue-- large or small. Highly recommend!

We have used John's services for personal and professional services for the past eight years and he has NEVER failed to provide top quality service! He has worked in several of our business environments, on our home computers and has built computers for us in both locations. There is NO ONE else that we would trust with our sensitive information. Always on time, always ready to provide top notch service! read more

Did a great job fixing our computer. He was able to identify what the problem was and fix it for a good price!

I had some computer issues, and John resolved all of them within an hour. He even dealt with some issues I didn't realize I had. He's very knowledgeable and provided outstanding service! read more

John's a lifesaver! I have two computers at my business that are networked to various printers and one of them basically died on me. John came out and couldn't know for sure if it was the hard drive or the motherboard. Turned out it was the hard drive and he brought it back good as new! He knows what he's doing and charges fairly. I'm so glad I found him!! read more

I just had a printing issue repaired (2nd) by my onsite tech, John. He is a top notch technician, believe me I have worked with a few over the 28 years I was a software tech. He had by far the best reviews on Yelp which is why I started using his services a year ago. He is super nice, efficient, prompt, skilled and just good old fashioned courteous. I highly recommend him for on site (in home) computer help/repairs. read more

John is a fantastic guy; very knowledgeable and astute. He has been my techie for years & always there when I need him. Mike S

I have used John Airy for many years. He has always been able to perform any job I asked of him. He is extremely courteous, friendly, on time, communicates at every step, works quickly and efficiently, is fair in his pricing and gives the customer options. I have tried one other independent tech support person one time to try to save money, and I regretted doing it. I went right back to John and would never use anyone else again. He is dependable and reliable and amazing in his knowledge and skill. John goes out of his way to make his clients happy, is flexible and always tries to help you as quickly as possible. read more

John is fast,efficient and really knows his IT. He replaced my old system with a very good desktop and hard drive last year. This morning he remotely fixed my Outlook email with Cox. Couldn't be more pleased. read more

On-Site Techs - Competent, Timely & Reasonable Computer Repair My computer crashed after installing Microsoft Service Pack 3. I attempted to go into safe mode & delete all downloads for that day. However, I got error messages when I booted up & lost the use of my internet browsers. So I called On-Site Techs & spoke to John Airy. He was knowledgeable & courteous. He came out, took my laptop with him & brought it back the next day. The computer works just fine now. In fact, it works better than before. I found John professional, competent, thorough & reasonable. The next time you need any computer service or advice, I highly recommend you at least check out On-Site Techs & John Airy at (619-884-8141). read more

I called John Airy looking for help with computers in our small office. None of here are really "IT professionals" so we really needed assistance. He is so knowledgeable and professional. He took so much anxiety out of the process. I was really dreading the process of setting up a second computer, all my worrying was completely unnecessary. I will never hesitate to call him when I have issues, at work or home. Thank you John so much!!!!!!!!! Priscilla and Patty at Mussey Grade Village Park read more

What to do with a laptop AC input that goes caput? Call On-site Techs, that's what. Or at least, that is what I did. I called on Wednesday late in the day and was able to set up an appointment for Thursday at 1:30pm. John, the tech, showed up at 1:20pm, even better. He let me tell my side of the story and then he looked to the computer for the rest of the information. He explained what he was doing and patiently answered my questions. He discovered the problem within 5 minutes and told me he'd have to take my laptop with him, but would bring it back the next day. True to his word, it was back in perfect condition on Friday. He charged me a more than fair price, cheaper than another repair shop that had good reviews, too...much cheaper. I am thoroughly impressed by On-Site Techs and I feel confident enough in their services to refer him to even my closest friends. Give John and the rest of the bunch at On-Site Techs a try...you won't be sorry! read more

John has been consistently excellent in repairing my many computer problems over the years. He is very quick and efficient, a true expert in his craft. He is also cordial and respectful. Prices are quite reasonable. I recommend John and on-site-techs without reservation. I recently moved to Northern California and John continues to fix my computer problems at a long distance. read more

Called John for help organizing my network. He was on time and very thorough. There were several areas that needed access to WIFI and he went through each one. He then installed a new server with the same server name and password as the old server and ensured that each area had sufficient WIFI strength and set up several printers. Great Job. Gave advice on use of WIFI and computers in the house. read more

We recommend On-Site Techs. This business has assisted us for years with our personal computers. John Airy is professional, honest, good at problem solving, explaining issues and getting the job done. Definitely try On-Site Techs! read more

I recommend this service. He is very knowledgeable and has an excellent customer service. If you need your problems solved, this is an establishment to call. The technician knew exactly what to do and got the computer going again. read more

John fixed my pc soon after I called which I greatly appreciated. He brought a new keyboard and mouse. He deleted items that were no longer needed and checked for viruses, etc. He added the email from my iPhone to the pc as well as the contact list and many other Apple apps. That will be a great help to me. He fixed my printer so I am once again able to print from my iPhone and iPad. Now everything works great. John works quickly and does quality work. I highly recommend him. read more

John has been taking care of my extended family computer needs for 4+ years. PC repairs, upgrades, fixing stupid mistakes. Installation of home networks, local cloud storage and VPN'S Work is invariably done right the first time and is of high quality. Prices are fair. In short couldn't ask for better support and help. read more

Honest, Friendly, and Knowledgeable! I use On-Site Techs whenever I have computer problems. I have always been very happy with their service. They don't try to squeeze extra money out of me by doing "repairs" that aren't necessary. They keep me in the loop, letting me know exactly what my options are. When my old laptop finally wasn't worth repairing anymore, the technician told me honestly, and helped me to find a good used laptop that suited my needs. The technicians have been pleasant, well-groomed, and punctual, unlike other repairmen that I've had out to my house. And they know what they're talking about, too! In the past, I've dealt with technicians from other companies, who really didn't seem to know anything at all about what they were doing. That's very frustrating to me, when I'm paying good money and need the job done right. I don't have that problem with On-Site Techs. On-Site Techs is a small business, so I feel like I really know who I'm dealing with. They actually care about me; not just about their next lunch break or paycheck. They really take care to make sure I'm satisfied. Give them a try! read more

On-Site Techs has serviced our computers for about 5 years. John Airy is very responsive, knowledgeable, innovative, and in our opinion knows all there is to know about hardware, software, and computer security. Cost for services is very reasonable. All of John's suggestions are readily accepted and any problems with our computers are fixed correctly the first time. We purchased new computers a year ago based on John's recommendation and have been very pleased. Service just doesn't get better than On-Site Techs! Give them a call; you'll be glad you did! Thank you John for all of your support over the years! read more

Great service. Very knowledgeable straightforward and honest. I had an issue with my computer was able to help me solve it without charging me a lot money. Thank you. I would recommend this service. Mr. Smith read more

My company has used John for several years now for several reasons: He promptly returns calls, he is always able to work you into his scheduled on an ASAP basis, and his computer troubleshooting and repair skills are top notch. Some ppl have computer saavy hardwired into their DNA. That was evident the first time John sat down at my computer and in less than an hour, got my biz up and running from a real computer mess. He's our go to guy when a problem arises, and we've never looked back. read more

On Site Tech's is the most Super Duper Wammi Jami computer repair place I've ever used. Ask for John, he's a great guy and he will get you taken care of. read more

These guys have been working on our computers for years. Probably 10. I'm pretty sure he's building a least five different computers for us for our business and our home. John's team has always serviced as well. read more

I have used John for about 8 years for both my personal home and small biz computer needs. He has been a pleasure to work with. He is 100% reliable with making his appointments and he is very fair with his rates. Today he spent over an hour at my office looking at a couple PC graphic problems which couldn't be solved so he advised with an alternative OS solution which we chose not to pursue. But since he couldn't solve the immediate problem he didn't charge me. I have had 4 different computer techs for hire over the years and he is the best with his voluntary explanations of the issues. Highly recommend! read more

Once again I called John when I was having problems with my computer and he responded the next day. He has been taking care of my computer needs for several years now and I have always found him to be very helpful, and fair in his fees. His knowledge is awe inspiring as is his patience. I cannot recommend him highly enough. read more

Since she got it, my wife's computer had been crashing a lot and wasn't starting up after going to sleep, so we we called On-Site Tech. John was great. He called ahead of time to confirm the appointment, showed up early, got to the problem quickly and fixed it in under an hour. He also took care of a number of other things that needed doing without us asking. John is extremely knoweldgeable and very courteous. I have worked with many IT people at work and John was much more knowledgeable. I highly recommend John and On-Site Techs. read more

John Airy of On Site Techs is great. He is always on time, works quickly and solves PC and Mac problems. He helped me chose a new computer when I needed one and keeps it running perfectly. There is never a wait for service (less than a day) and he explains computer stuff in language I understand. I am comfortable having him in my home and referring him to my friends and family for their computer issues read more

John is on time, honest, personable and always gets the job done. He returns phone calls promptly and charges a fair fee. I am technologically challenged, and he's always been able to fix whatever I have messed up. read more

John Airy from On-Site Techs has been taking care of my office and home computers for several years now. John is the owner and that is who you get when you schedule a service call. It's great because he really cares about doing an excellent job and provides really good customer service. I'm computer savvy myself so I've gone through several techs who couldn't get the job done. When I call John it's always for something kind of major that is beyond me and he always comes through. Then as a bonus he cleans up all the little stuff that I put off because it's a hassle. I would say, any computer problem or setup, big or small, I would call John. read more

John at On Site Techs is the best!!! He fixed my old computer in a jiffy and I haven't had any problems since. He knows what he is doing!! Thanks John..... read more

My family has used On-Site Techs for a few years now. John, the technician, provides great customer service and is very knowledgeable. Our experience is that we get an appointment expediently. John always offers clear explanations on what is wrong with our laptop or desktop and how he is repairing it. He is very conscientious in using his time wisely and getting everything done as quickly as possible. He also has taken great care to find reliable parts (and software) at the lowest price possible to keep cost of repairs down. The convenience of having him come to your home is absolutely wonderful and John has always been on-time so we've never had to wait around for him. We are very happy with On-Site Techs and highly recommend them to anyone. read more

John has been our computer tech for a number of years and he is very knowledgeable, professional and efficient. He's always on time and he has never not been able to fix any problem we've had. His rates are competitive and we wouldn't think of calling anyone else. read more