So happy to have found this company. I searched for months to get a technician for my old school HP color laser printer ~10 years old. And finally found a place that was rather close and responsive. After a welcoming call from to the agent, they said a technician would come out the next day. Steve shows up this morning and I told him what had happened with duplex printing. Instead of telling me I need some expensive parts to repair it. Found that the movers must have jostled the rollers loose. We found the parts behind the desk, he put it together in less than 5 minutes and was out the door. Couldn't be happier and more pleased. It is great to see that there are still companies that operate with integrity around here. Will definitely use their services again and spread the good word. read more

We can not say enough good things about Sharron and Steve. Our vintage plotter has been an asset to us and recently needed servicing. It is always a gamble finding the right place but in this case, by luck, we nailed it. Sharron took care of us immediately and Steve was so patient, professional and thorough. And as a bonus, our plotter looks brand new. It was not even this clean when we bought it a million years ago. If you need help, these are your people. 10 stars! read more

I am so grateful for your service on my printer. Customer service, detailed work and promptness! I wish you worked on computers! Top notch experience. Thank you! read more

untruthful response Machine returned with broken motherboard and broken screen, and corner broken. Fuser fixed but technician did not reprogram as required by Xerox. Had to have certified technician and Xerox reprogram. Alltech technician was incapable of programming correctly per Xerox. Terrible service. Abusive billing practices. Worst service from any repair service for Xerox in 45 years. Stop whining and admit your tech is bumbling and totally incapable of programming a Xerox after he broke the Motherboard. Machine was returned with another "used" motherboard with a different serial number which voided all Xerox warranties. Terrible service. read more

Talk about fast and effective customer service. I called in at 8am they were in and done by 11am. The technician Vinny was so kind and informative! Thank you for all your help! 5 stars for sure! read more

I had All Tech come out for help with my new computer and getting drivers set up for Windows 11. One device had no driver that was compatible but Steve found another option for me so that I could get up and running again. Very professional and thorough! read more

They fixed my printer. The technician knows his stuffs, but when he is in doubt, I saw him calling his internal support line who knows more, so it seems to me that this company is well structured and they cooperate well to deliver good service. It's a flat rate with 30 days warranty, plus they charge a location-based travel fee each time. So it's best if they can fix it on the first trip. But sometimes it's hard to guarantee that what he tried will be successful, such as in my case, my printer jam for unknown reasons, and can't always reliably replicate the problem on site. My technician wanted to fix my printer as much as i do, and i learned a lot about printers from him. Initially he tried to replace the roller (which he said is a more common problem), which i honestly thought is a bit expensive because that's kind of an easy task that I could have done myself if I had known some basics, and i also have to pay a lot for the parts. (Although it didn't work, i guess it make sense to try the easy thing first). He thought he has done his jobs and I already paid. I would have to test it in the following days and i would call them to come again if that didn't fix the jamming problem. However, we were really lucky that it turned out immediately that it didn't fix it. The technician was happy to see it right then, and they figured out it's a sticky solenoid problem. Turns out he has to do a lot more non-trivial work. He spent much longer but he was very happy that he was eventually able to fix that on the first trip, and based on their charging standard, he didn't charge me any extra for all the difficult works which actually solved the problems. If it had been a roller problem, i guess i could have a chance of diagnosing that myself and do it very cheap; but given the actually difficulty of the real problem, there's no chance I could have done anything myself, so I really appreciate my technician and his company support line's knowledge, experience and skills. read more

Wow! Great Christmas present. Called a few places, but this lady on the phone asked me what was wrong. I told her drum unit sign was flashing. She then proceeded to tell me all I needed to do was reset drum unit. Saved me the time and money of taking printer in. There was a 10 day time to get it back because we don't have too many great stores like this that will fix items. We are encouraged to buy new. Thanks so much AllTech Imaging Technologies. You made Christmas great by reminding me that some stores still want to personally take time. to help customers. read more

It is a pleasure to find a company with integrity. Earlier this year I was looking for a copier, when I couldn't find what I wanted at the big box stores I went to AllTech. After speaking to Steven for 5 minutes he gave me several solutions all of which were perfect for my needs. Now I have the perfect printer for my small business and I did not have to spend thousands of dollars on an oversized printer. Steven Ferguson and his team are the best in the industry, because they listen and know their stuff. I highly recommend AllTech! read more

Was in the market for a new printer and Steve and the crew at All Tech were great. Was able to get a new HP printer on the same day and Steve was great at educating me on true cost of ownership which was important to me. He explained by buying a cheaper machine you end up paying more per page to print and it cost more over the long run for ownership/operation. By investing just a little more you save more money over the long run and over all have a better performing machine. I have had my HP printer for over 6 months now and am very happy with it and the service from AllTech. read more

Love these people and the services they provide to my business! I place an order for toner cartridges, the next day they're sitting on my desk. Steve is like the Doctor of Copy Machines, he can listen to a machine and look at a printed page and tell exactly what needs to be done to make it run like new again. Boutique service at discount pricing ... what's not to love. read more

Why should you do business with AllTech Imaging Technologies? Because they will be there for you when you need them. I am completely satisfied with their service; they delivered as promised, and on Xmas eve when you would be lucky to get anybody on the phone. In our office we use big equipment for printing and scanning, but we also like to keep back up printers around the office. I was getting ready to get rid of some old HP printers, because I was having problems with the paper tray, and I decided to ask Steven Ferguson, owner of Alltech Imaging Technologies, if there was anything he could do to save me money by not buying new machines. He took the printers and in no time he fixed the paper trays. At first, I though a $90.00 charge just for checking the printer was excessive, but it was less than other vendors would charge. I highly recommend AllTech Imaging Technologies for all printing needs, they provided me with great service, sales and supplies. I will be certainly use them again. read more

For business level printers and copiers, AllTech Imaging helps San Diego business owners save money! They really are, "The Right Choice - Right Now." Steven Ferguson, of AllTech Imaging is friendly, knowledgeable, and committed to the success of your business. He understands your needs for printing for the office, and his servicing of the machines is top notch! I highly recommend AllTech Imaging for your printing needs. Their services extend from sales to repairs and cleaning as well. We know that with printers, especially when they break down, that receiving superior customer service from a well experienced company is hugely appreciated. AllTech Imaging is "The Right Choice - Right Now" for business owners like myself! read more

Absolutely AWESOME service! The technicians are professional and efficient- and PRESENTABLE! The office staff is courteous, polite and efficient as well, which makes calling in well worth it. We have been using AllTech for quite a while now, and I they still impress me over and over again. read more

First, let me say these guys are great! Steve, the owner is so attentive and informative about his machines. I have never met someone who is so passionate and knowledgeable about what he does. He knows his stuff and when deciding on which copier would work best for my business he took the time to ask questions about my business and the use of the machine. He recommended the perfect machine for me, the BIZHUB 283. His price was extremely fair and his service is unmatched. When an owner of a company takes pride in their business it shows up with every interaction you have with the company. I have called AllTech twice for service and they came out on the same day and worked until they resolved all my issues and more. The owner, the tech's and office staff are friendly, professional and competent in what they are doing. I would highly recommend calling them for any of your imaging needs. read more

My Real Estate Brokerage, Better Homes Realty San Diego purchased our scanner/printer from All Tech Imaging Technologies. We are very happy with our purchase and the support staff. They know their business well. We recommend their company. read more

I know Steve from Alltech To be be very responsible and professional. He really knows printers and he is your go to guy for all your printing needs. I highly recommend him. Ross / San Digo read more

Running a small business has many challenges but i have never worried about anything to do with imaging. Why? I trust All tech! Friendliest service, knowledgeable staff. The are always the right choice for me! read more

No Show x2 Did nothing to make up from no show but tell us to go somewhere else. Huge negative impact on my business. Not reliable. Stay away read more

Unless you want continual no shows, we are talking no call .... nothing... x2 . Oh we had a tech out sick for three days sorry, Then to end it with a " sorry if you have to call another company I understand" , then do not choose these guys. Might be good techs, but you cant depend on them... I would know since they I can get them to show on the day they said they would, Next few days at random? Maybe. read more

Big shout out to Steve! Thank you for making our transition, a simple one! You make it all seem so easy! Will definitely recommend to all my family and friends! 5 Stars read more

Just before a critical deadline: the printer BUSTS! To my rescue, ALLTECH Imaging Technologies a local San Diego team, that quickly, and cost-efficiently repaired my HP printer. Olga's team is friendly, knowledgable, very professional, fantastic communicators that appreciate your busy schedule, and make house-calls! Manny, the print-tech arrived promptly, conducted his testing, offered recommendations, called Sharon who promptly placed the part order, and my printer was up and running by Friday. One less headache, during a very busy week--ALLTECH Image Technologies has my recommendation! I also want to give credit to CAL TECH ADVANTAGE who recommend me to ALLTECH, thank you gentlemen! read more

Met with Steve for some products and services and he was amazing! The customer service and knowledge was incredible. Steve wasn't pushy and communicated with me on what was need for my printer. I appreciate you help and will definitely be a reoccurring customer! You deserve 10 stars read more

Great overall experience! The staff was knowledgeable, caring and most of all friendly. They uncovered what was most important to me and knew exactly what direction to point me in. Their level of expertise made working with them a no brainier and I have already recommended them to friends and family as well as mutual clients. Keep up the great work, guys! read more

Steve Ferguson and his professional and knowledgeable staff make utilizing this company's services a pleasure. You know you are with trusted professionals who will do everything they can to diagnose and service your issue, without trying to up-sell their clients, which as a consumer and small business owner really matters to me. Would strongly recommend AllTech to any business, either large or small. read more

Had a great interaction with Steven. I had an old printer that used to work great but has been down for a while. He was upfront about the cost to repair and the cost to replace. Thought it would be worth fixing but after being educated about cost of repair vs replacement and the long term cost benefits he hooked me up with a great printer that is faster and more efficient than my previous. Where most placed would likely try and repair the printer Steven guided me to a better decision. He came out and hooked up the new machine within a couple hours. Gold Standard for service. read more

This Company is very honest, and the owners of the company always put the customer first. They do not cheat or cut corners and always do a 16 point inspection on every call I know this as I was a technician for this company and was proud to work for them. At all times they put the customer first and made sure that the technicians did the work to a high standard. read more

AllTech Repair Review When our HP color laser printer would no longer print magenta I called a few local repair places. Two of them, including AllTech Imaging Technologies said it likely just needed a good cleaning. We decided to try All Tech as they offered in home service for a reasonable fee. The representative I spoke with on the phone told me they would do a thorough cleaning of the machine and a 16 point inspection. The tech arrived on time and started his troubleshooting, checking to make sure the machine was calibrated correctly via the built in menus. He then used a portable vacuum to clean out the accumulated excess toner from the cartridge bay. He did not take apart the machine to do more than a superficial cleaning before calling another tech and telling us the laser scanner is bad and needed replacement. We inquired about getting a new, comparable machine through AllTech and he said the office would get back with us with a repair estimate and cost of a new machine as well. The estimate for the repair came back with a new laser scanner and not option on the cost of a new machine. Since Alltech had to order the part and we would be without the printer for a few days, we took it to Printer Repair Depot, a shop we have used before and had good experiences with. Over the phone the tech at Printer Repair Depot was almost certain that it only needed a thorough cleaning to get it working again, saying this was a common problem with this type of machine. They did a thorough cleaning of not just the cartridge bay but took the laser scanner apart to clean the scanner bed as well. They told me they disassemble the machine in order to get to the parts that need cleaning, something that the tech from All Tech did not do before telling us we needed a new laser scanner. All Tech did nothing more than run the built in diagnostic programs on the machine and do some superficial cleaning and then telling us we needed new parts at additional cost. I would not use AllTech again or recommend them as they did not do the promised 16 point inspection or thorough cleaning of the machine as promised and more importantly tried to charge us for parts that were not needed after not doing the job correctly in the first place. read more

The people at All Tech know their printers. They fixed my printer, an elderly HP 1320tn (from the 90s). I'm very happy with their work. It was a little pricey, but after trying to price it out with others, the prices were comparable to other places, but they had better Yelp ratings. LOL! I love that their work and parts have a warranty. One fix was not completed the first time, so I called them and they said bring it right back, it's all covered on the warranty for the first examination. Their staff is friendly and capable. My printer will probably still be working another 20 years from now because of All Tech Imaging Technologies. read more

Used their services for the first time just a couple of days ago. The pricing was very reasonable and they even give a 90 day warranty. They replaced the imaging unit in my printer and cleaned the printer as well. I also had a problem with printing from the manual tray. Turns out that was due to owner stupidity. When printing to "manual" it would only spit out one check at a time and then ask to have more paper fed. I was convinced the sensor was on the blink. Found out I should have been using "multipurpose" tray setting instead. read more

I have used Alltech for all of my printer/copier needs for more than 6 years. Their technicians are knowledgeable, friendly and always on time. The lead time for parts and/or toner is ridiculously short and the office staff (Steve, Olga and Sharron) are always extremely helpful. If you need help purchasing or repairing a printer or copier, there's no need to look elsewhere. read more

Steve and his team are very knowledgeable and detail oriented. They will work with you to find the best product for YOUR needs, instead of trying to meet a sales quota. I highly recommend them! read more

Anytime I need my toner replaced I immediately call AllTech! They are immediately responsive and deliver my toners within a few days. The staff is courteous and attentive. It's so much easier and less expensive than going to staples or somewhere else. They're much more than just copy repair and service. I highly recommend them! read more

My previous Copier repair company refused to service my older Copier and insisted that I buy a new one. As I use my machine for convenience for my employees rather than high production I only had just over 3K copies on it over the six years I owned it. I felt that the copier still had a lot of life left in it and so I shopped around. When I spoke with the AllTech Service Manager he let me know that my Copier was rated for 2.5 million copies. "Wow!" I said "What about Parts?" he let me know that they were able to provide both service and parts. They came to my Business the next day and gave their inspection and cleaning (They were here for a over 2hrs and Charged me for only 1hr (they call it fixed rate.) Then they emailed me a parts estimate and when they returned they installed all the parts under the same labor cost. My Copier was cleaned so well it looks brand new. the technician even scrubbed the shell with a kitchen scrubber! After paying for my Copier for 5 years I was glad to see there was a company in San Diego that would service it. I will always use and always recommend this company. They are both honest and professional & they saved me from having to lease another machine. Thank You AllTech! read more

We needed someone desperately to come fix our printer to meet a deadline that we had. I wasn't expecting to get someone out the same day but was surprised! The price was great and I didn't have to worry about having someone who was getting paid by the hour to take their time. What I got was a very knowledgeable technician who had our machine up and running within 30 minutes... then they even cleaned it inside and out! Great staff, great service, great prices. We will definitely use this company again in the future! read more

At the recommendation of Steve from CalTech computers who has done great work for me, I contacted Alltech to fix my HP printer. I dropped it off on a Friday and got a call the following Monday. I was given the impression that the repair simply involved new cartridges, although the printer screen usually lets me know if I need new cartridges. Over the next week I received a couple of invoices for cartidges. I called and talked to a tech who assured me these were the same cartridges I could buy at Costco. I figured since they had the printer they might as well put them in. A week after I had dropped off the printer it was still not ready to pick up. I notified them that I would be out of town for a week. I was assured it would be ready when I got back. Indeed it was. When I got home I was shocked to see a bill for $281.74. Since the multiple invoices I received (all but one duplicates of each other) were all under $100, I was shocked. I could have bought two HP printers at Costco for less than that. Looking back, it seems to me that their communication was lacking. Since it was the first time I have had to have a printer repaired I was inexperienced. I would have appreciated some notification that the repair cost was greater than what I paid for the printer. Good printers seem to be available everywhere for under $150. read more