Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

I had an issue with my screen. Went in for a fix. Steve who was working during that time took his…read moretime to explain all the necessary requirements, before going ahead to fix the screen. This is what I call a good service. Enlightening customers with the problem at hand before resolving the issues. 100% would recommend!

My best friend bought me a cool Yamaha CD - 5 Disk changer player and there was something wrong…read morewith the drawer opening. It just didn't want to open. Fred diagnosed it and fixed it in the allotted time they told me it would take. At one point, they wanted me to come by and Fred wanted to show me the inner workings of the unit and showed me where some functions were obviously messed with by the previous owner. [this was purchased from an ebay seller, as in "working excellent shape". One thing to note for potential customers, if they tell you your stereo component will be ready in six to eight weeks it is because they are busy. If you want your classic audio system repaired by a pro, Fred is the way to go. He and Jimmy will take good care of it. Jimmy will also call you or send you a text with an update, if need be. Fred is a friendly guy and has a sense of humor. If you don't have a sense of humor you probably won't get his. Please make yourself aware of their hours -for- customer appointments. Keeping it simple: they are busy because they know what they are doing. I saw first hand the inventory of stereo units that are being repaired and on deck for repair. I am a business owner myself, the customer is so important, but it is important that the customer trust the business owner they are hiring. My CD player was fixed on time and works perfectly now. I can play all my favorite CDs, as well as, enjoy burning my own CD compilations [semi-old school] The sound and the clarity are perfect. Thank you Fred and Jimmy!

This is the best place to go in San diego Period! These guys…read moreknow what they're doing and every time I bring my equipment there, when I get home it Sings! I'm very appreciative of their expertise and handling my equipment. My Scott SS 380R receiver is so enjoyable to listen to & I thank them from the bottom of my heart! Fred keep doing what you do because it's a lost art in this world. From: Anthony Broussard

So happy to have found this company. I searched for months to get a technician for my old school HP…read morecolor laser printer ~10 years old. And finally found a place that was rather close and responsive. After a welcoming call from to the agent, they said a technician would come out the next day. Steve shows up this morning and I told him what had happened with duplex printing. Instead of telling me I need some expensive parts to repair it. Found that the movers must have jostled the rollers loose. We found the parts behind the desk, he put it together in less than 5 minutes and was out the door. Couldn't be happier and more pleased. It is great to see that there are still companies that operate with integrity around here. Will definitely use their services again and spread the good word.

We can not say enough good things about Sharron and Steve. Our vintage plotter has been an asset…read moreto us and recently needed servicing. It is always a gamble finding the right place but in this case, by luck, we nailed it. Sharron took care of us immediately and Steve was so patient, professional and thorough. And as a bonus, our plotter looks brand new. It was not even this clean when we bought it a million years ago. If you need help, these are your people. 10 stars!

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

My iPhone stopped working after water damage while I was on vacation in Hawaii. I had purchased one…read moreof those "waterproof" phone pouches from Amazon to capture some underwater footage, but unfortunately water got inside and my phone started having issues the next day. I found Mark through Yelp and decided to give him a try based on his great reviews and the fact that he was local. He was able to diagnose the problem, replace the necessary parts and get my phone working again, saving me the expense and hassle of buying a new one. The repair was completed quickly and so far everything is working well. I'm hopeful it continues to hold up long-term. Thanks again, Mark, for helping save my phone and all the data on it!

After attempting to troubleshoot my LG Magic Remote onliine, I submitted a Yelp request to Jeovanny…read moreat TV Doctor to help diagnose and repair my 2020 OLED77CXAUA tv. He was able to come out to Escondido and pick up the tv set the same day. The TV was repaired and returned home within 48 hours. Great service, friendly, professional, and courteous. Very happy with the quality and cost of repair service. Highly recommended.

Thank you for your response. I truly sympathize with anyone dealing with health challenges, which…read moreis why I have been patient for nearly a year. However, on May 15, 2026, you personally texted me stating that you would return my TV within 1-2 weeks and that you intended to make things right. I am posting that message so others can see the timeline for themselves. As of today, more than three weeks after that text and nearly 12 months after you took possession of my TV, I still do not have my TV back and my recent text messages have gone unanswered. You stated in your response that customers would be getting their TVs back soon and that you do not keep customers' TVs. Unfortunately, that has not been my experience. Despite multiple promises over the past several months, my TV remains in your possession. What has been particularly frustrating is seeing recent reviews from customers whose TVs have apparently been repaired and returned while I continue to wait without updates or communication. I am not questioning that personal hardships may have occurred. I am simply sharing my experience as a customer: my 85" Sony TV has been gone for nearly 12 months, I have paid nearly $500, I still do not have my TV back, and I am currently receiving no responses to my messages. Also, my screen was NOT damaged when he took it. It was a board/light issue. I sincerely hope this matter is resolved, and I will gladly update my review if and when my TV is returned.

I got my iPhone fixed here a few months ago when the back cracked. The process was painless and I…read morewas very happy with the price. It looks great! Definitely recommend checking out if you need a repair!

Prompt, professional and knowledgeable. They are friendly…read moreand helpful. Their rates for the repairs are reasonable.

Amazing experience!! The charging unit was not working. They had it cleaned and working and in 15…read moreminutes. Just had enough time to get a coffee next door at Starbucks and it was already done. Perfect!! Got there little before 10:00 a.m. the store supposed to open at 10:00 and he was right on time. Great service highly recommend Phone zone repair.

Part of my iPad charger broke off inside my iPad, I could see the metal bit inside as compared to…read moreanother iPad we have. My husband took it to bestbuy geek squad and they convinced him the charging port had come unsodered from the motherboard and pushed deep into the port hole. They couldn't fix it and said apple charges $300 for that fix. We decided to take it to phone zone for a cheaper repair (quoted less than half the price of apple) and lo and behold it was just a metal piece of the charger like we originally thought. The repair guy was super nice and it was a very reasonable price to remove/clean the port. I will definitely be bringing my devices here from now on.