We've had Chad S. Come for a dryer and ice maker repair and both times he has been professional, timely and pleasant! He was able to diagnose and repair our appliances quick and easy!! Our appointment was super quick!! Definitely our go to for our appliances! read more

Dependable! Honest diagnosis and fair price. Chris is very knowledgeable and experienced . He diagnosed the problem with my Maytag dryer and had it up and running same day ! read more

They came out to fix my Samsung ice maker. Prompt and effective communication, quickly scheduled the repair and finished the job. This was weeks ago and we haven't had an issue since. I could not recommend these guys enough. They are fantastic. Will definitely keep using them for future repairs. read more

Called on First Call to check our 30-year-old refrigerator, which was making noises after being turned on for the first time in months. Gave us a 2-hour window for the service call, which is as narrow as it gets. Came on time, looked it over carefully and cleaned it, no unnecessary charges -- just charged for the service call. Friendly and informative. The call was worth it for the peace of mind. read more

We have used Chad and his company several times and are always pleased with the courteous service and professionalism. They communicate well, show up on time, get the job done right the first time at a fair price. Highly recommend! read more

Response was instant. Service was easy to schedule. Pricing was fair. Assessment of the issue was honest.

We've used First Call two times now. First, it was for a rental property where we needed a leak fixed ASAP for the tenant and they were able to assist! Most recently, it was for an issue in our own home. Chris was on time and more than thorough. He diagnosed the issue and was able to point me to the next step which I was more than capable of fixing myself. Honest technicians! First call will be our go to. read more

Had great service from Chris for the service call and also Chad on the phone. Prompt, knowledgeable, professional service and ontime arrival. Chris had the new ice maker on the truck and ready to go, as that was our issue. Chad mentioned ahead of time this might be what was needed based on my description of the problem. Great to keep our 16 year old Jenn Air fridge going strong for a reasonable price. I also noted this firm has an A+ rating with the BBB, they lived up to all the great ratings, very pleased. We will call them for any appliance repair needs we might have. Thanks! read more

Chad has previously worked on my Kitchenaid 5 door refrigerator and my LG Front Load washer with great results. But this last time in April, not sure what repair man came out to service the leak in my washer but he spent 15 mins and told me my drum was cracked, I paid the service fee. I contacted LG, paid for $379 flat rate service repair and they sent a technician out who diagnosed it with a leak in the manifold. Fixed it next day and no more leaks. So because of the misdiagnosis what should have been a less than $200 repair cost me double. read more

Our clothes washer had been vibrating vioilently on spin cycle. First Call Appliance Repair replaced the suspension rods and we still had the problem. They came back out and installed heavier rods at no cost to us and that seems to have aolved the problem. The technician was obviously highly experienced and stayed with it until he got the problem resolved. We are very happy with the service that we received and would definitely use this company again. read more

I've used First Call multiple times on my own house, as well as a rental we own. They show up on time, work efficiently and effectively at a reasonable price. We had them service our gas dryer, fridge and dishwasher when it wouldn't work. I recommend trying them out. I know I'll call them the next time I need help with an appliance. read more

Responded immediately and had the washer fixed before other providers had even returned our call. Super friendly, reasonably priced and fast! read more

Chad S did a good job at a fair price. He was on time and was fast at getting the job done

Great service. Honest evaluations. Chad is great. Will definitely use again and continue to recommend to my friends.

My LG gas dryer was having issues, so I looked at yelp for appliance repair. The fact that First Call Appliance Repair had All 5 star reviews seemed a little to good to be true but I gave them a call and now know why they have All 5's. From speaking with the owner, Chad, to set up the appointment, to dealing with the tech, Chris, it was an overall great experience. Friendly, knowledgeable, personal and efficient across the board!! was also incredibly pleased that their diagnostic fee would go towards the repair if they end up doing the work. First Call Appliance Repair definitely lives up to the hype!! Thank You Both!! read more

I've had to call this company twice - once for my fridge and once for my stove. My gas stove was really lighting on fire when I would turn it on. They told me the price for them to fix it, and talked with me about the pros and cons of just getting a new stove instead with how old it was. Which I ended up doing. Then my fridge compressor broke and they told me the price for that, but encouraged me to reach out to the fridge company as they'd been hearing about them making replacements for that part for free. In short, both times they could have just made the repair and made some money, but instead talked with me about my options and ended up making no money from me at all. Good and honest team. Will definitely continue to use them when I need!! read more

We called on Sunday for a washer repair. Received a call Monday morning from Chad and scheduled a repair for Wednesday afternoon. Received a call Monday evening to see if we were available for a diagnosis. Chris arrived 1/2 hour later and determined it was drain pump. He ordered the part and came back Wednesday at 5:30. Replaced the pump in 15 minutes and we are back in business. Would highly recommend First Call Appliance. read more

First Call is one of the best companies I've ever worked with. We bought a house last year that came with a built-in refrigerator from 2005. Over the past year, 3 different companies have come by to service the fridge, which could never stay consistently at 37 degrees--we lost a ton of perishable food while struggling with this fridge for months and months. Eventually I just decided to go on Yelp and call the company with the most 5-star ratings, First Call. The first technician that came to service the fridge, Jason, was knowledgeable, professional, and so friendly. The fridge was working for a few weeks, but then started fluctuating up to 45 degrees again, so eventually the boss--Chad--came by to assess the fridge himself. He gave us his personal cell phone, was very responsive, always on time, and so polite. He had to do a ton of work to undo all of the previous companies' (NOT First Call) sloppy work, but we are BEYOND THRILLED to now have a functioning refrigerator. It is a huge weight off our shoulders. I will be calling First Call for all of my appliance issues in the future, and I highly recommend both Chad and Jason to everyone with any appliance needs. What a terrific company and A+++ service. read more

They arrived when they said they would and swiftly took care of my problem. They have serviced my oven and refrigerator.

Very impressed, a 10!! Chad came out because my Kitchen Aid dishwasher was making a weird noise and not cleaning great. What a pleasant down to earth guy! He was quick to schedule, to diagnose. He explained thoroughly and clearly what was wrong. We decided not worth $450 to fix. He walked me thru what to replace it with and why. Bosch! Before I ordered I texted him with the model I was going to buy. He texted right back, yes, that model would be great for me. I appreciated his technical smarts, his great communication, his professionalism, his candidness, and his help HUGELY-- even if I wasn't going to be a $$ customer he nonetheless took the time to help me move forward. He cared-- that matters and is why I'll be calling him for my high end appliance repairs. Thank you Chad!! read more

I have a double oven where the upper compartment was not heating up as it should. I made an appointment with First Call. Chris arrived early, diagnosed the problem with great efficiency, quickly replaced the faulty part, and completed his work. I cannot be more complementary and recommend them highly. read more

Chris was early and did a great job on our fridge. extremely professional. Great value and honest repair advice.

My refrigerator was not cooling, frozen evaporator coils behind the deli compartment. Gave them a call and was able to get in their schedule the next day. Mine was a little tricky to repair, but Chad was able to fix it! One of the best company I ever worked with, answering all my questions during the service call and even weeks after the repair was done. Highly recommend First Call Appliance Repair to anyone and you won't be disappointed. read more

My washer was broken again so I called for an appointment they gave me Friday evening on a Wednesday, I was ok with that, but the technician called me Wednesday afternoon and said he could come out now. I think he knew what the problem was since he had just been here a month ago, and he knew he could fix it easily. I am super grateful and he fixed it quickly. Highly recommended read more

Our refrigerator/freezer is a little on the older side. Chris was able to fix our ice maker and it's better than it's ever been.

Our freezer went out. A technician was sent out next day and repaired it. Service was fast, professional and courteous. Will use them again and highly recommended. read more

The best. Super responsive and communicate. Affordable and honest. Thanks for the repair. They fixed our washer AND dryer perfectly. read more

Great communication, came out the next day and diagnosed the problem right away and our dryer is back in action!

Very professional company! Contacted right away and worked with my schedule! Service tech Chris was on time and very professional and was very informative! I would definitely use this company again! read more

We had Chris from First Call out to repair our refrigerator. He diagnosed it quickly and found it needed a fan. As he did not have this part on his truck, he found one in San Diego. We were able to have the repair done quickly as the part did not need to be shipped. We will use First Call in the future and highly recommend their expertise. read more

Chad was awesome! We've been having intermittent problems with our brand new KitchenAid refrigerator since we bought it! The water dispenser and ice maker would work for a few months and then randomly stop working, and then begin working again a few weeks later! Since it was under warranty, we tried using the service repair company Whirlpool uses - Unimaster (which was horrible). After 3 failed attempts of them coming out and either guessing or not knowing what the issue was, and taking apart and repairing random sensors & parts, we were fed up! Found Chad's business online and since he had great ratings, we decided to give him a shot. He came out, assessed the situation, and knew right away it was one of two potential issues. He had the water & ice maker working again in under 30 minutes! He was professional, conscientious, reliable and quick. We will definitely use Chad's appliance repair company again and took several of his cards to pass out to friends and family. Thank you Chad for fixing something that could've/should've been fixed months ago! read more

I needed the repair on an oven and a dishwasher. The communication with the company is great. Easy to take an appointment and a reminder was sent the day before the appointment and Chad texted me 15 min prior to arrival. He quickly diagnosed the issue and provided a quote. He ordered the pieces and came to repair upon receiving them. The repair was done rapidly. I am happy by the service provided. read more

Honest assessment of my appliance based on age and condition. He was able to fix the problem I was having with my stove.

Terrific service and very reasonable pricing. Chad was on time, explained the problem, and got our oven issue taken care of straight away. He eyeballed a couple other things that were bothering me, gave me a straight answer, and I suddenly felt much better about the overall condition of my appliances. It's nice to have someone come around who knows what they're doing, explains it to you as they're doing it, and doesn't fleece your bank account in the process. Can't recommend Chad/ First Call Appliance Repair highly enough. read more

Excellent experience with Chad. He knew exactly where to look and test systems to find problem in minutes. read more

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Chad arrived on time and was able to repair my stove quickly. Very nice and professional. I would recommend to anyone. I thought the price was very reasonable. read more

We called for service on a large built in refrigerator. They were able to schedule an appointment in a timely manner. He arrived as scheduled and determined the problem. Quickly obtained the parts and repaired problem refrigerator. Great service and fair prices. I will definitely use them again for any appliance repair need. read more

Extremely friendly and responsive. Got the job done quickly and was immediately available for any questions I had afterward.

Chad did a good job replacing a broken vent door on our old microwave, and replaced the dead water valve solenoid on our refrigerator. He was on time, worked efficiently, and was fairly priced. Will use again if needed. read more

I call First Call Appliance to replace my washing machine top. Chad came over right on time and did an awesome job replacing the part. He was very professional and courteous. I recommend this company very highly. Oh, and their prices are very reasonable. Thank you very much. read more

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