It has been 6 years since Shannon built my pre-pandemic PC and it has run great all of this time except for a gradually worsening reboot time (which I could deal with) -- unfortunately I had a little hard drive glitch a couple weeks back which made me realize my PC was on borrowed time, so I knew it was time to pay a visit to Shannon and SD Bytes. Rather than upselling me on a brand-new and pricey rebuild, Shannon cloned all of my data over from my current hard drive, put it on a new hard drive, and upgraded me to Windows 11. And through sheer determination, Shannon also fixed my reboot time -- it went from 2.5 hours down to under a minute. This was without a doubt a hugely time-consuming and frustrating process, but Shannon and his team went above and beyond to diagnose and repair it. I absolutely recommend Shannon and SD Bytes if you need a repair or an upgrade or a rebuild or something brand new. You won't find a more competent and honest team in San Diego! read more

Shannon runs a smooth operation. Time and time again, he comes up with solutions to what feel like insurmountable tech issues. He and his staff are so formidable when I come in feeling undone. I learn so much and always feel accommodated when things get tough. The atmosphere and professionalism are bar none" He guided both me and my computer through a difficult situation, even providing a loaner without making it a big deal. There's a real drought of kindness and good service in many large businesses these days, and this experience saved me both time = + money. Thank you read more

Brought a laptop in because I spilled a drink in ir to get it cleaned, they broke the motherboard ribbon connector and basically tell me oh well the motherboard connection for the ribbon cables broken and you're screwed, and I had to ask them for my memory in my hard drive, would not recommend when you walk in it looks like an antique shop I got your reply and it wasn't a full beer it was a small spill read more

I worked with Raul and about 50lbs of new computer parts to finish a beautiful bleeding edge gaming machine. I had a vision and he helped me tweak it and I let him assemble and test it. Extremely happy and will definitely be back for any other PC needs. read more

I hardly ever write reviews but felt I had to take a moment to recognize this place. I know nothing about computers so it would have been very easy to be mislead by the wrong people but thankfully SD Bytes are the right people IN EVERY WAY! They not only were quick and kept me informed at all times during the repair, when a part they ordered and installed failed, they swapped it out without any hassle or fees, and were super friendly during the whole process. If you ever need any computer repairs, go here. read more

Shannon was extremely helpful, going beyond the call of help in trying to help with software and hardware issues, explaining along the way my alternatives to fix them. His experience and attention were exemplary. read more

Shannon is an awesome guy he took care of my very unique request to use PTM 7950 on my thermals which honestly not a single shop before his even knew of! Truly excellent service, he got this complicated job done same day! Thank you for your professional work and in depth knowledge of PCs Shannon, this is coming from an IT Guy as well, so I really can tell this guy knows his stuff! read more

These guys saved my laptop. My laptop had a major issue and rather than trying to fix it, I opted to have them completely wipe the drive since everything I save is to my cloud program. I'm so happy with the service and communication. I have personal information in my computer and I was worried about that. But these guys are professionals. The price was great and I will definitely go back if needed in the future. read more

Friendly and knowledgeable. My Husband and I are not computer savvy, but they ran tests and fixed our computer.

These guys are great! A great job without you going to Best Buy! Shannon, Raul, and all. Easy to talk to, get questions answered and your stuff fixed. read more

I thought about leaving a bad review, but I figured you meant well. Before truly listening to me, you quoted $150 for just labor for a macbook Air. When I entered, I stated I needed a bootable usb install on a 2017 macbook air, I had a usb, and I already copied off the drive all my data. So, I didnt need data recovery, the laptop turns on to recovery mode, just needed one specified task. No other issues. Unfortunately, the price of $150 is the price of buying a refurbished 2017 macbook air. I even bought one for a friend. Facts. Feel free to check on backmarket. Fortunate for me, I'm technologically inclined, built my first PC 30 yrs ago, and in about an hr, I fixed my laptop. Figured a local store that is walking distance down the street would want to make some extra money for a specified problem the customer came prepared for, as well as at least listen to their potential customer before quoting. Guess not. Never again. read more

SD Bytes Computer Repair - Self-diagnosed, self-remedy due to price quote for a Mac. - IT Services & Computer Repair Near Me - San Diego, California

I've used them for several repairs...computer and cell phone. Every single time they were able to resurrect my busted equipment, and provided excellent customer service in the process. Shannon and his team are the only ones now allowed to touch the inner workings of my electronics. read more

Wanted to leave a review for the guys here, as overall I feel they did a good job, and were also pretty communicative, but also had some notes for people thinking of bringing their PC's here and/or things I think they could improve on. I had brought my newly built small form factor gaming PC here that had a lemon part somewhere, I had already spent the weekend diagnosing it, and just did not have time or extra parts on hand to continue to do it myself with work and the holidays coming up. Within a day or two counting for the holidays they were able to diagnose the issue, and within a week get it back to me. My notes more are around the quality of the build after it was altogether. For one, I had left the system with them an extra day so I could get them custom cables to use instead, but those were not installed, and I ended up having to spend another 40-50 minutes when I got home to get that squared away. Also I had noted that my CPU was running a little warm on idle, and when I checked the CPU cooler mounting needed tightening, after tightening it ran 4-5 degrees cooler at idle. Lastly while overall things were well cable managed, there were a few cables that ended up running interference with the GPU fan, and I had to reroute that myself as well. Like I said these are small notes, but its what makes the difference between 4 and 5 stars. Price wise I feel their build fee was pretty fair especially when you consider the build fees of other shops or places like Microcenter, and that it basically has the diagnostic fee bundled in (they will charge separate diagnostic fee, if you just do the diagnostic without the fix/rebuild). Overall I would recommend them if you don't have time to troubleshoot and/or fix your own system, just be clear and on top of what exactly you want done. read more

I recently built a new custom pc and when i went to plug it in, there was no display. After i tried everything, I brought it into the guys at SD Bytes where they gave me a free diagnostic. After 4 hours, Raul identified and solved the issue, all for a fair price. He even took the time to make the cable management look amazing! I am so thankful and could not recommend SD Bytes more! read more

Shannon installed a fantastic mesh network for the house, great service, great price and amazing impact...Highly recommend SD Bytes....real professional!!! read more

Just built a PC and came in to get my PC diagnosed since I thought I was having problems with it. They got back to me as soon as possible the free diagnosis and let me know that there was nothing wrong with it and I didn't need to spend any money! My experience with these guys have been amazing they were very patient and were super understanding when I called back worried something went wrong! If this is the type of service they give to customers who havent spent money yet I cant imagine how great they are for actual customers! read more

Very positive experience with Shannon and SD Bytes. I previously had gone to two stores with my Linux desktop to try and get it fixed, but was turned down by both shops. Came into SD bytes and had a good feeling seeing all the Mac computers (an apple museum of sorts) in the front. Met Shannon who was very professional and had experience working with Ubuntu and Corsair computers. Had my computer fixed in two days. Will likely be bringing my Mac laptops here for upgrades in the future. read more

Very knowledgeable, friendly, fair priced and professional team! I highly recommend SD Bytes Computer Repair.

Great work at a great price. Quick service, great customer service. Honest and efficient.

Service was to scan computers and phones for malware and remove any found. also to give us information on improving our internet security.

Great service, great prices! You can't ask for more than that!!! Took my laptop that didn't turn on. They diagnosed it and fixed it right away. Found my store for all my phone, laptop, gaming computer needs! read more

Absolutely wonderful service came in because my CPU fan and some case fans were not working. However, it turns out that the CPU was defective, I returned the CPU back to Best Buy and then bought a new CPU and brought it back to the shop. They were able to fix it the same day absolutely, wonderful service! read more

I was the second person to walk through the door on Friday morning (9.06 am) and yet when I called at 4:40 pm they had not even begun work on my computer. The next day, at 1:40 PM; I again called and inquired when they would be closing on a Saturday, and Stanly said 2 PM, so I had less than 20 minutes to pick up my computer or wait until Monday morning. Lucky for me I even thought to call and that I happened to live close by. Poor communication, poor customer service, and poor parking. The good. They did the work, the price was right. So if you don't care about customer service, or communication this place is perfect for you. read more

I brought my Windows 7 (yes, I am still using Windows 7) computer in because I was having a problem printing PDF files (MSWord files printed without a problem so I knew it was not a printer problem). They said that they would check it out and gave me a 48 hour estimated turnaround time. They called me and said that they had updated my PDF software and my printer software (which they had installed about 3 years ago), and that my computer was ready for pickup. The original estimated charged was $150 for this service and when I picked up the computer the cost was the same as the original estimate of $150. I have used SD Bytes Computer Repair probably three times in the last 6 or 7 years, and they have always been able to fix my computer problem within 48 hours and at the original estimated price. I am 100% satisfied with their pricing and service! read more

SD Bytes fixed a connection problem that had my IT guy baffled. Additionally, even though it took them multiple hours to research the problem/fix, they kept to the original quote of $120. I would recommend them to anyone. read more

There is no reason for you to go to any other company. I found SD Bytes through Yelp and looking at their incredible rating I decided to give them a try. Fast forward the owner, Shannon, came to my place after a phone call diagnostic (mind you he did that phone call for free with me without an appt. he just picked up the phone when I called and helped me- NO CHARGE!). He gave me a quote on the phone and once he got to my house at our scheduled time, he fixed the issue quickly, and got my internet speed back up and running and charged exactly what he said he would charge me, no hidden fees! I now have a computer repair company that does house calls, for LIFE! Thank you to SD Bytes, and the owner Shannon for being such a great value and an incredible asset! You are now officially my 'go to' for all computer repair. read more

Shannon an Anthony went above and beyond for my situation. I had an uncommon circuit board that needed repair. Amazingly they were able to address it but I needed to provide more information to complete the job. Nothing more they could've done. Thank you so much for all of your efforts! read more

THANK GOD FOR SHANNON! I thought my fairly new 2018 $2k macbook pro was donezo after I spilled a VENTI green iced tea all over it. I went to the Apple store and they were trying to charge me $1500 for the repair!! PFFFTTT. No way Apple. I had requested a few quotes from Yelp for computer repairs for water damage and Shannon responded quickly with a quote. I came in the next day to drop off my laptop and he called back a few hours later with what he saw and what I needed to get replaced. He ordered the replacement part that came in about a week and got it fixed within the day. VOILA! My computer is back to life!! I was beyond excited!! And it only costed me a fraction of what Apple was trying to charge me. A month later, my computer started acting up again. I didn't want to go to the Apple Store again for the sake of them trying to charge me an arm and a leg, so I went back to Shannon. I dropped of my computer and he called me back a day or so later and told me it was acting up due to Mac's OS system update! He did an update for me and boom! I'm back in action. PSA: DO NOT UPDATE TO MAC CATALINA, IT WILL MESS UP EVERYTHING. SD Bytes is the real deal. I'm glad to have found a trusty computer repair shop. :D Thanks Shannon! read more

Has amazing customer service and Stanley worked very hard to fix my PC. Was very thoughtful and a nice person. read more

The place looks like a thrift shop or someones "man" cave crossed with a hipster dream. It's like if TGI Fridays had sex with an IT store. Just a bunch of old stuff and tech everywhere. Stopped by to get an estimate. The tech inside was playing video games. He said he would get to the laptop next day (I guess the video game was really important). In fact he would play in between opening and closing the my laptop. I'm guessing that's why he put in wrong screws in such that some were jammed in half way and others were falling out. I had the issue repaired elsewhere with little problems, but at the guy said he would "give it a try". He said " I think I can fix it" Needless to say, I decided to my chances else-where. read more

Absolutely amazing experience! I used to pride myself in never having damaged a piece of tech with water, but hey, I guess it happens to everyone at one point or another. I had very little time to come up with a solution for my newly drench Macbook Air because I had grad school apps due in about a week. I contacted SD Bytes because I saw their raving reviews. I'm happy to report that FYI IT'S TRUE, THEY'RE GREAT. Shannon was beyond graceful. He was communicative and kept me in the loop throughout the whole repair process. Going forward, this is the only repair shop I will ever use. Prices were reasonable, timing was extraordinary, and communication was ever present (what more can you ask for?). read more

Amazing service! They figured out what was wrong with my laptop, found a warranty I didn't know I had, sent it off to get fixed, and then returned it to me better than before. They also kept me informed every step of the way. I highly recommend SD Bytes! read more

The team was very responsive, communicative, and patient in explaining the results and best options for the recovery and repair of a laptop that unexpectedly stopped working. They were able to recover most of the data on the laptop and restore basic functionality. They were also located near my home making it fairly convenient in a inconvenient situation. The price was reasonable and supportive for the need to regain computer access. Great support and suggest any others seeking support consider them first. They also offer a military discount. Because any amount of savings is always appreciated. read more

Shannon was awesome. He was quick to pick up and help and even though he was unable to fix my laptop because I did not want him to void the warranty, he was very helpful and upfront. Awesome service! read more

Shannon was such an amazing help to me mitigating transfer of data to new computer. So kind and patient on phone, price was super reasonable! Appreciate great people like this! Can't recommend him enough!! read more

Highly recommend. They fixed my sons gaming pC when two other places couldn't figure it out. Friendly staff and efficient service. Good communication throughout the repair process. Plus it's a quirky looking place with a mini tech museum vibe to entertain you. read more

Brought in my MacBook for an easy repair. Well done and efficient. The type of people you can trust with any sort of computer repair. Can't beat it. read more

1). I brought in my laptop for battery replacement. 2). Shannon informed me that Apple may replace it for free (some recall that I was unaware of). He suggested that I bring it back to the store first. 3). If for some reason, Apple won't replace it free of charge (it would cost $300+), I can bring it back to SD Bytes and have it done (with Apple battery, not aftermarket part) for $199. 4). I am very happy and will recommend SD Bytes to all my friends. Shannon, you earned my loyalty and support. More business will come your way. read more

Wow. Thank you Shannon!!!! This man saved me thousands of dollars, hearing about this clean room stuff and the cost. My 10-15YO external hard drive failed to open earlier this 2023 to my dismay. So happy to find SD Bytes through Thumbtack. Thank you for reaching out, Shannon. I have ALLLLL my music, videos, and pictures back. I highly recommend SD Bytes Computer Repair - 100! read more

SD Bytes Computer Repair - word! - IT Services & Computer Repair Near Me - San Diego, California

I had two problems with my computer that were driving me. After they installed an SSD drive and reinstalled Windows 10 my computer works great now! Now it only takes my computer about 1 minute to boot up and be ready to go. I highly recommend them for your computer repair problems read more