It has been 6 years since Shannon built my pre-pandemic PC and it has run great all of this time…read moreexcept for a gradually worsening reboot time (which I could deal with) -- unfortunately I had a little hard drive glitch a couple weeks back which made me realize my PC was on borrowed time, so I knew it was time to pay a visit to Shannon and SD Bytes. Rather than upselling me on a brand-new and pricey rebuild, Shannon cloned all of my data over from my current hard drive, put it on a new hard drive, and upgraded me to Windows 11. And through sheer determination, Shannon also fixed my reboot time -- it went from 2.5 hours down to under a minute. This was without a doubt a hugely time-consuming and frustrating process, but Shannon and his team went above and beyond to diagnose and repair it. I absolutely recommend Shannon and SD Bytes if you need a repair or an upgrade or a rebuild or something brand new. You won't find a more competent and honest team in San Diego!

Shannon runs a smooth operation. Time and time again, he comes up with solutions to what feel like…read moreinsurmountable tech issues. He and his staff are so formidable when I come in feeling undone. I learn so much and always feel accommodated when things get tough. The atmosphere and professionalism are bar none" He guided both me and my computer through a difficult situation, even providing a loaner without making it a big deal. There's a real drought of kindness and good service in many large businesses these days, and this experience saved me both time = + money. Thank you

I've been working with iMobilTech since the early '90s, and they've been consistently reliable and…read moreprofessional. They always solve problems quickly, no matter how complex. I really trust them!!!!

Another great customer experience with a local, small business entrepeneur. Chris came by to…read moreupdating/tuning up a laptop and desktop computer. Afterwards he encouraged us to take both devices for a "test ride" to ensure everything was in working order. Subsequently, we did not notice a minor sofeware glitch until Chris had left. Immediately calling Chris, he said he would find time to fit us in returning to our home to fix an application issue. Awesome customer service as well as a commitment in total customer satisfaction. We would once again highly recommend iMobileTech for all of your computer support.

These guys always go above and beyond. They have been managing the network at our office for…read moreyears, they have always had our back. They never hesitate to go the extra-mile and they are very patient in explaining complicated technical problems to non-techies. I highly recommend their services.

I can't give any stars at this time. I called the number listed and got a message about some guy…read morestating, "leave a message, I'm sleeping." Oh yeah, the message was in Spanish. I don't think this was Mac Services. Please update the contact info, I want to call!

I am an Apple user and I was having trouble with my laptop. I was unable to pull up any information…read moreon my system. This was a huge problem because I had some critical data on the laptop that I needed to access and couldn't. After several attempts to have the problem fixed at not only the Apple store but with a couple of so called local experts I was at the end of my rope. A friend of mine told me that he knew a guy in San Diego who was a wizard with Apple systems. I contacted Peter with Mac Services and explained the problem. He gave me his address and I sent him my laptop via overnight mail. He contacted me the following day to tell me that it had arrived and he would take a look at it right away. An hour later I got a call from Peter and he explained what the problem was and said he had the parts in stock and he could fix the problem and overnight the laptop back to me. He was upfront regarding the costs and I felt that he was confident and he knew what he was talking about. After I gave the OK and agreed to the charges it was three hours later when Peter called and said the problem and had been fixed and my system was tested and working fine and it was in the mail. The following day I received my laptop and it works just fine, in fact better than it did when it was new. I can't thank Peter enough for his help and now I make sure I back everything up. Lesson learned.

I love OneUP!!!! I…read morework for a Firm in Dowtown SD and we've been with OneUP for over 7 years now. They are very timely and have the answers and fix to any of our needs. They have been there for us every step of the way and have taken us from a 10 workstation daisy chain setup to a fabulous network setup. We have learned so much from OneUP and continue to learn more and more every day.

This is very odd. I called and made an appointment for a remote consultation on…read morea lap top. Appointment set up on a Tuesday for the consult to take place on Thursday at 8:45. I got a follow up call from William. He gave me info on what to purchase for back up, he was very helpful. My appointment with Christopher rolls around and I get no call. I call their office at 8:50...he's in a meeting. I tell the woman that I had an 8:45 appointment, gave her my name, # and asked for Christopher to call me back....no call. I call later that afternoon, Christopher answers greets me like we are old friends....I ask for William (I felt good about him when we chatted earlier) he was not available. I left a message....no call back. Friday I respond to their email from Tuesday when I scheduled the appointment, they assign a ticket #. Again....no response. William calls me the following Tuesday and acts like this their typical mode of customer service or should I say lack of. I explain the ticket is still open because NOBODY CALLED ME BACK. Crickets chirping.....I said we hired another company....again with the crickets! He says okay. WTF??!!! I wish I knew where their tech Beau went to work. He was fantastic!

Hi, let me thank Back UP Computer for a professional job that was performed on my Laptop. He was…read morecourtesy and professional, and quickly to service my Laptop problem. He identify and fixing the problem, which was a tremendous help to my business's and personal day to day function. I recommend him highly to all that are in need of his computer expertise. Great job, Back UP Computer!

From the owner: Back UP Computers is good at providing fast service at a reasonable price…read more We configure and service workstations and manage servers, set up networks, streamline computers, set up automated backups, upgrade hardware, install software, and remove viruses and other malware.