Specialties
Remote-control rescue sessions while we're on the phone together; Answering questions about computer usage and behavior; Installing and extending wired and wireless networks; Repairing hardware and software problems with Windows and Mac systems; Installing appropriate backup and malware protection systems for business and home use; Synchronizing files, email, contacts, and calendars among computers, smartphones, tablets, and other users; Advice on technology purchasing decisions; Patiently assisting the elderly in using technology tools, and getting their questions answered; Website programming and updates; Leaving my clients thrilled with my service!
History
Established in 2002.
After earning two degrees from Purdue University in Computer Technology, I developed software professionally for twenty-seven years. I've worked through most of the big changes in the computer field. For instance, I had been programming computers professionally for seven years already when IBM introduced their first Personal Computer. I had been programming for ten years when the Mac was introduced. I've worked with computers continuously and professionally for almost forty years. Crafting solutions is what I do.
In 2002, I decided I liked working with people more than working for corporations, so I opened my Information Technology business, originally called John Atkinson Consulting. Later, a wise friend advised that I change the name to Atkinson Tech Help, because helping people is what I do.
Over the last forty years, as computers changed, one thing did not: the science of finding appropriate solutions and making them work. That's what Atkinson Tech Help is all about.
Meet the Business Owner: John A.
A long time ago in a galaxy far, far away, I was at the Ohio River one July 4th weekend watching the Thunderboat races when a power glitch wiped out the hard drive holding the database serving a system of nine hospitals in the Midwest. It was my job at the time as database administrator to keep that system running smoothly.
The department head found out where I was, called the state park and sent a ranger to come find me (this was in pre-cell phone days). He was ready to send out a helicopter, but I drove 150 miles back to Indianapolis and got the database back on track.
Your computer problems are no less important.
So when you call me with a problem, whether it's faulty hardware, software that isn't working the way it's supposed to, trouble with your Internet access, or maybe you don't know what the problem is, but just know something isn't right, I have a wealth of experience to draw upon to get you back on track, and I'll do it quickly and efficiently.
Need help now? Call me!
