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    One Up Technology

    One Up Technology

    3.0
    (2 reviews)

    I love OneUP!!!! I…read morework for a Firm in Dowtown SD and we've been with OneUP for over 7 years now. They are very timely and have the answers and fix to any of our needs. They have been there for us every step of the way and have taken us from a 10 workstation daisy chain setup to a fabulous network setup. We have learned so much from OneUP and continue to learn more and more every day.

    This is very odd. I called and made an appointment for a remote consultation on…read morea lap top. Appointment set up on a Tuesday for the consult to take place on Thursday at 8:45. I got a follow up call from William. He gave me info on what to purchase for back up, he was very helpful. My appointment with Christopher rolls around and I get no call. I call their office at 8:50...he's in a meeting. I tell the woman that I had an 8:45 appointment, gave her my name, # and asked for Christopher to call me back....no call. I call later that afternoon, Christopher answers greets me like we are old friends....I ask for William (I felt good about him when we chatted earlier) he was not available. I left a message....no call back. Friday I respond to their email from Tuesday when I scheduled the appointment, they assign a ticket #. Again....no response. William calls me the following Tuesday and acts like this their typical mode of customer service or should I say lack of. I explain the ticket is still open because NOBODY CALLED ME BACK. Crickets chirping.....I said we hired another company....again with the crickets! He says okay. WTF??!!! I wish I knew where their tech Beau went to work. He was fantastic!

    Mac Services - itservices - Updated June 2026

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