I am glad William T. decided to set the record straight, and I'm going to do the same. Like William, I've been with AIS and other datacenters, so I know first-hand how much better the service (AND prices) are with I2B. I am blown away that someone would rate I2B 1-star. I have been with I2B since 10/2012 (5 yrs), and it was honestly with a bit of a heavy heart that I left them recently... I only did so because I now live in Seattle, and wanted my servers near me. Whether I was there with my little half-rack (my own business), or with five full racks as the I.T. Manager for the largest chain of clinics in San Diego (when I took a break from my biz for a bit), I have been getting the same above-and-beyond service from I2B since I started with them, and pretty much the same great guys have been providing it that entire time. From my favorite late-night tech (Max O.) who I have always been able to trust with quick and intelligent remote-hands, to Chad, Mike T., Mike F., and the rest of the team, everyone there has always provided that personal touch that makes I2B unique. An enterprise-grade datacenter, with the personal touch of a small business, and staff that take pride in their work, know their stuff, and seem to like their jobs, too. And little touches like the crazy complimentary snack selection when you're stuck there working a late night make the difference. I like them so much that I referred a good friend who also owns a consulting firm there, and he's very happy so far. I'm sad that Russ C. obviously had a bad experience, but I've been there for 5 years, and, like William T., I am VERY happy with I2B, and highly recommend them. read more