They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

This is the best Verizon store you can go to, its a one stop shop. Amazing, friendly customer…read moreservice. They're very clean and respectful towards social distancing as well. They have such a vast amount of knowledge and are resourceful. Evan and Sharon are all that you need. (:

Awesome customer service. Just opened my new Verizon account here. Very helpful representative.read more

ScaleMatrix has the most state-of-the-art data center facilities that I have seen thus far. Their…read morestaff is extremely knowledgeable and how efficient the facility is deserves praise. It is the quietest data center by far as the cooling implemented is extremely efficient with the signature green cabinets. They have cloud storage available running on top of the excellent ZFS implementation by Nexenta. I highly recommend them for any colocation needs.

When there are service or customer service issues it is nice to know you have people who you can…read morerely on to turn you back to a raving fan. Received a email from Roe Morales and a phone call from Eric Olsem to apologize and let us know this is not how they operate. I appreciate them both reaching out. We look forward to a continued relationship with ScaleMatrix for year to come.

Shaun did a great job running Cat6 through my house for security cameras. The layout of my house…read moremade it a tricky install, but he came up with smart ways to route the cables that avoided cutting into drywall. He talked through the options with me as we went, which I appreciated. Fast turnaround, clean work, and once everything was connected he even helped me get the camera angles dialed in. Didn't have to ask, he just did it. Would definitely use him and his company again!

Called Shaun to help with a Starlink Mini install. He was professional and quick to respond with a…read morefair quote. He ran a Cat 6 up to my 2nd floor office, his work was clean.

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

My family moved into our house almost 3.5 years ago. It's one thing to get mailers (that go…read morestraight to the recycling bin) every couple of months. It's another thing to walk into my house while my wife and I are working with contractors, interrupt, then - when discovered - resist leaving until I have to walk you to the curb and ensure you walk away. It's another thing to stand for 5 minutes knocking on a door with a NO SOLICITING sign on it before finally leaving...but waiting out on the sidewalk for several minutes afterwards. Yet it's another thing to keep coming every few of months - cosplaying as technicians (the sneakers are the giveaway) and entering our now-fenced off courtyard - for a clownishly aggressive sales pitch, then resist leaving the courtyard after hearing "no thanks, please leave now" from the property owners. But what happened last Thursday was another thing entirely: to hang out in a private driveway, stand outside a parked car, waiting for the owner and his child to exit the vehicle for several minutes, refusing to leave when asked (then told) to do so, and then mean-mugging your prospective customer through the windshield glass of his car for a couple more minutes before finally walking off....but not without further staring down your prospective customer...it's the establishment of an unthinkable new low. Listen Spectrum: I was never a fan. However, any chance of getting our business has been completely obliterated by your door-to-door sales team in Metro San Diego. The aggressive, persistent presence: annoying. The bro-speak sales pitch: slimy. The cosplaying as techs: creepy. The ignoring of direction to exit private property: criminal. The attempt to physically intimidate people while trespassing: hostile and criminal. I don't like this trajectory. You've been reported to the FTC. You've been reported to Spectrum Corporate. Next time it's San Diego Police Department.

This business make unsolicited spam calls in mass to people who are on the national do not call…read morelist. FCC need to shut them down for good.

It's a data center that houses tens of thousands of servers. Power and internet connections are…read morestable and cooling is adequate. Great location and good food places to eat when I have to go out there for work. Secure doors have always worked and a clean bathroom is available for use when needed especially to clean up after installations and maintenance.

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

Prior to our office switching to WAVE.BAND we were a customer of another local wireless internet…read moreprovider. Our internet speeds, were horrible with 5Mbps download speed and on a good day maybe 1M upload speed with a VoIP service that couldn't stay connected. I was extremely pleased to find and switch to WAVE.BAND, we routinely clock Internet speeds of 75M+ down and 30's up - (we ordered a 50Mx10M) and the VoIP service is crystal clear! The staff is very responsive, the installation was prompt and very professional. I highly recommend WAVE.BAND service to anyone exploring Internet and Voice options for their business

Worst costumer service I have ever experienced. I waited over for over fifteen minutes with little…read moreacknowledgement from staff. I asked three times for help and was told the "person in the back" needed to help me. This person never showed. There were three staff in the store while I was there. One was with two women and another sitting at a table chatting on the phone and the third standing at the front not helping anyone or acknowledging costumers. This person told me they had to be at the front of the store to greet costumers. I waited fifteen minutes- no other costumers walked in and I asked for help again from the "greeter". This person did not want to give me their name because they said I would "bad-mouth" them. After a while, they told me their name was Alex. I cannot believe how poor the costumer service was, seems like Verizon does not care about customer retention.

My car was directly in front of a camera on there store. When i got back to my car I saw that I…read morewas a victim of a hit and run. When I asked if they could see who hit my car they did nothing. I am now responsible for the insurance payment while the criminal is out free. Basically they helped the criminal for then the victim. Good job verizon helping criminals!