I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

Anyone out there using Google Fiber? DON'T DO IT!!!!!!…read moreI had a "technician" come out yesterday. No problem he says it will take a couple of minutes. In and out he goes to the tech room in our complex. After a half hour of this- he comes back and says he can't set it up. I don't have the key to your Cox box. Bye. Oh just call for another person to come out. Meanwhile he knocked out my tv and internet. I called Cox and they could not restore it. I have no wifi or tv. I called Goggle Fiber and all they could do was tell me someone may call me in 24 hours.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.

In 2022 this company subcontracted construction on a NID junction box in front of my property that…read moredestroyed my sprinkler system. Wyyerd not only didn't repair it, they denied doing it. When I proved it on video, a Director verbally offered me 3 months of free service then Customer Support declined the offer when I called. I just tried again 3 years later and they still denied their verbal contract. Absolute crap. EDIT: I am updating this review to change it from 1 star to 5 stars as they reached out shortly after this was published and worked with me to resolve all of my outstanding issues with them in a reasonable manner. I am now a happy customer.

Miguel installed my internet and made the whole experience exceptionally smooth. He arrived early,…read morewas genuinely friendly, and he happily putting on shoe covers at my request, which I really appreciated. It was clear from the start that he was both knowledgeable and experienced. He took the time to answer all of my questions, explained the billing cycle so that I would know what to expect, and stayed until everything was confirmed to be working properly. I would recommend Wyyerd without hesitation, but I'd go a step further and specifically request Miguel as your installer. I've never had such a seamless, professional in-home service experience.

ScaleMatrix has the most state-of-the-art data center facilities that I have seen thus far. Their…read morestaff is extremely knowledgeable and how efficient the facility is deserves praise. It is the quietest data center by far as the cooling implemented is extremely efficient with the signature green cabinets. They have cloud storage available running on top of the excellent ZFS implementation by Nexenta. I highly recommend them for any colocation needs.

When there are service or customer service issues it is nice to know you have people who you can…read morerely on to turn you back to a raving fan. Received a email from Roe Morales and a phone call from Eric Olsem to apologize and let us know this is not how they operate. I appreciate them both reaching out. We look forward to a continued relationship with ScaleMatrix for year to come.

I just want to thank an ATT phone rep. Named Sara that helped me out, alot today...because their…read moretwo outdoor employees trying to promote their "ATT Fiber", charged me for new internet account service(that will be refunded, ASAP...). I already have one. Thankfully, Ms. Sara fixed everything backed for me!! Bless her heart!! 11/20/24: And a BiG Thank YOU, too!! Mr. Denzel & Evan w/ATT Billing/Cancellation Internet customer service dept. crew members, y'all some MVP's.

Overated, overpriced, bad customer service or lack of it…read more Everything has to be online and older people can't navigate system. Unfriendly, unapproachable for older people.

Everything. Great management, great team, patient, knowledgeable, shop is clean with plenty of…read moreparking or just a block from public transit, and they're open until 7pm. Thanks guys. Good looking out!

Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

We had a tech from spectrum come out to our house by the name of Jacob and I can't put into words…read morehow professional, knowledgeable and kind he was. Spectrum it's techs like Jacob that us customers really appreciate. Thank you Jacob for being awesome and finally for helping us with an issue that we have been trying to figure out for months !!!! Jacob deserves a million stars !

I had a simple & smooth process at this location! The staff were very kind, helpful, and made…read morethings easy and quick. Installing the internet, we had a few issues with connectivity. The phone call with spectrum was so helpful and they got us back on track & set up successfully. Once we installed our internet, we had some issues with our buildings connection. Another really helpful phone call and sending an agent out (for free) due to connectivity issues, and he solved the problem which was unrelated to them, and more so wiring in our place. So far, every Spectrum staff member has been professional, kind, and really helpful.

Excellent reliability, and support! These guys are great. We're so lucky to have a land-based…read morebroadband company here in San Diego North County. Moreover, one that delivers broadband to places that no one else will.

I will add that as soon as I became aware of the previously past due amount, I immediately paid it,…read moreonce someone finally gave me the details that allowed me to do so. It's great to hear that they "reached out" to apologize. Unfortunately, they didn't leave any message so there's no way for me to have known. It seems like now it's on me that they didn't hear back. Once again, it looks like my bad here.

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

We recently moved in an office building. The manager of the facility strongly recommended us to use…read moreservice of wave.band. telecommunication Internet service providers. It's been a couple months we're using their service. Everything works perfect! We are happy to have unlimited internet, fax, two land phone lines and pricing are very competitive according to other companies who provide same services. Definitely would recommend their service to everyone! Thank you guys!