They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

Miguel installed my internet and made the whole experience exceptionally smooth. He arrived early,…read morewas genuinely friendly, and he happily putting on shoe covers at my request, which I really appreciated. It was clear from the start that he was both knowledgeable and experienced. He took the time to answer all of my questions, explained the billing cycle so that I would know what to expect, and stayed until everything was confirmed to be working properly. I would recommend Wyyerd without hesitation, but I'd go a step further and specifically request Miguel as your installer. I've never had such a seamless, professional in-home service experience.

I had a great experience working with Rich from Wyyerd Internet. He provided outstanding customer…read moreservice from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything, making the whole process smooth and stress-free. What really stood out was his responsiveness and willingness to go the extra mile to make sure everything was set up correctly and working perfectly. It's not often you come across someone who genuinely cares about the customer experience, but Rich absolutely does. Highly recommend working with him if you have the chance.

ScaleMatrix has the most state-of-the-art data center facilities that I have seen thus far. Their…read morestaff is extremely knowledgeable and how efficient the facility is deserves praise. It is the quietest data center by far as the cooling implemented is extremely efficient with the signature green cabinets. They have cloud storage available running on top of the excellent ZFS implementation by Nexenta. I highly recommend them for any colocation needs.

When there are service or customer service issues it is nice to know you have people who you can…read morerely on to turn you back to a raving fan. Received a email from Roe Morales and a phone call from Eric Olsem to apologize and let us know this is not how they operate. I appreciate them both reaching out. We look forward to a continued relationship with ScaleMatrix for year to come.

I just want to thank an ATT phone rep. Named Sara that helped me out, alot today...because their…read moretwo outdoor employees trying to promote their "ATT Fiber", charged me for new internet account service(that will be refunded, ASAP...). I already have one. Thankfully, Ms. Sara fixed everything backed for me!! Bless her heart!! 11/20/24: And a BiG Thank YOU, too!! Mr. Denzel & Evan w/ATT Billing/Cancellation Internet customer service dept. crew members, y'all some MVP's.

If you cancel your internet service mid-term, they still charge you the whole month:(…read moreNo prorated billing.

Not sure why this place has such a low rating. I came in to compare prices for new internet since…read moreI've recently moved. The whole process was quick and painless. Download the app, create your account, and everything else is pretty much there. I was given my router, and Jessica was transparent about prices. She even went above and beyond to make sure I'm getting the best pricing. The only con I see is the horrible, congested area it's located in, but what can you do when Trader Joes is right there.

Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan is amazing! I mean, texted on Sun evening, not didn't expect reply. After 2 or 3 texts, he…read morecalled, walked me through a simple repair and w/in 10 min, the problem solved. Not only did he not charge me, his help put my faith back into our common humanity, kindness, & giving back. Told him I'm gonna pass it on this week! Thanks Dan!

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

My family moved into our house almost 3.5 years ago. It's one thing to get mailers (that go…read morestraight to the recycling bin) every couple of months. It's another thing to walk into my house while my wife and I are working with contractors, interrupt, then - when discovered - resist leaving until I have to walk you to the curb and ensure you walk away. It's another thing to stand for 5 minutes knocking on a door with a NO SOLICITING sign on it before finally leaving...but waiting out on the sidewalk for several minutes afterwards. Yet it's another thing to keep coming every few of months - cosplaying as technicians (the sneakers are the giveaway) and entering our now-fenced off courtyard - for a clownishly aggressive sales pitch, then resist leaving the courtyard after hearing "no thanks, please leave now" from the property owners. But what happened last Thursday was another thing entirely: to hang out in a private driveway, stand outside a parked car, waiting for the owner and his child to exit the vehicle for several minutes, refusing to leave when asked (then told) to do so, and then mean-mugging your prospective customer through the windshield glass of his car for a couple more minutes before finally walking off....but not without further staring down your prospective customer...it's the establishment of an unthinkable new low. Listen Spectrum: I was never a fan. However, any chance of getting our business has been completely obliterated by your door-to-door sales team in Metro San Diego. The aggressive, persistent presence: annoying. The bro-speak sales pitch: slimy. The cosplaying as techs: creepy. The ignoring of direction to exit private property: criminal. The attempt to physically intimidate people while trespassing: hostile and criminal. I don't like this trajectory. You've been reported to the FTC. You've been reported to Spectrum Corporate. Next time it's San Diego Police Department.

San Diego Broadband seems to be one of those local companies really trying to do right by their…read morecommunity. I've seen how committed the team is to helping people stay connected, especially in areas where other providers fall short. It's clear they care about service and take customer concerns seriously. That kind of effort deserves recognition. Cheers to the folks behind the scenes making it happen.

Outstanding reliability and customer service. They provide solid internet for a great price. Very…read morehappy with San Diego Broadband!