They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

Upon my initial call requesting information Sue was very helpful and provided a quick response on…read moreservice options in my area (Ramona). The technician Chris came out for the installation. He was very thorough and helpful. We finally have great internet! Thank you Sue and Chris for your helpful service.

I had internet service from Lightwave Wireless set up at my home in Ramona yesterday. I've been…read moreliving in Ramona since April 2024, and I have been stuck with Cox cable internet. Cox is SOOOO GROSSLY OVERPRICED. They were/are charging me $155 a month for 500mbps down, 50mbps upload service on an introductory promotional rate. That price includes whatever hideous fee Cox charges for unlimited monthly data. After the first 1-2 years, that rate would be even higher because the promotional period would be over and Cox would also start charging me to rent their cable modem monthly. The problem is, I would usually never see that 500mbps speed on speed tests. Many times it would be around 400mbps. I never saw that 50mbps upload speed, it was usually more like 29-30mbps. I also really hated dealing with Cox customer service. They are just the worst people on earth, almost malevolent. They know you're stuck with them, and they will screw you over at every single possible opportunity. Example, when I first bought this house back in April 2024, Cox sent me a home installation kit with my order. I tried every cable outlet in the house and none of them worked. I asked Cox to send a technician out since the previous owner's Cox internet service worked just fine but my new modem wasn't connecting. Cox tricked me into paying a monthly fee for "Cox Complete Care", to get a technician out to my house, then a few months later when I discovered the fee and cancelled it, they charged me over $150 cancellation fee even though I never knew I even signed up. On that day I decided that as soon as another viable ISP alternative popped up in my part of Ramona, I would ditch Cox immediately. Fast forward 6 months, and I get this flyer in the mail from Lightwave Wireless. At first I thought it was some type of cellular 5g home internet stuff, which is mostly garbage and not reliable. I did some research and it turned out it's not cellular at all, it's based on microwave technology and it requires a good line of sight to their tower on top of Mount Woodson to get this service. The service can work with perfect line of sight or near line of sight, but if there's a hill or mountain blocking your line of sight entirely, this service won't work for you. I know that cellular service is not a fit for me, but microwave service definitely has potential. This type of service has one weakness, which is line of sight, but it has some great strengths. Due to having no cable lines or power lines between your house and their tower, it means the service is effectively weatherproof. There is the potential for service up to 1000mbps with up to 200mbps upload, and the best part is even their highest tier of service cost a LOT less than what I was paying for mid tier Cox service, and all of their plans offer unlimited data built in. The flyer was very compelling, it promised unlimited data, no contracts, 30 day free trial, no overage fees, free static IP, and 10-20ms ping times.. all for 25-50% less than I was paying for Cox. I might have paid them extra money just to get Cox out of my life, but hey half price works for me! I decided to give them a call. This was on a Saturday and to my surprise an actual human being answered the phone. That human being is named Sue, and she is awesome. Maybe she was just bored that day because it was her day off, but she answered the phone anyway, and answered every single one of my questions, gave me realistic expectations of what to expect in my specific location, confirmed the 30 day free trial and etc. If I could give Sue a separate 5 star review I would! There is a $100 install fee for this service, but they do not charge you any monthly fees for their equipment. You also don't have to pay the install fee until your first bill comes in at the 30 day mark. They even offered $20 a month off for the first year. I decided to give them a shot. They came out on 12/17/24 to do a site survey and installation. There are some trees partially obscuring my direct line of sight so they couldn't mount their microwave antenna as high up as they wanted to ( the pics below are not the final mounting location, the installer ended up finding a lower position with slightly better line of sight than in the photos below). The installers were professional, friendly, on time, efficient, and they did a really nice, clean looking install for me. I love that their dish is also their modem, and it is powered via power over ethernet, the only equipment inside your house is a small PoE adapter, it's the size of a typical AC power adapter. I am getting a consistent 330-350mbps download, 40-50mbps upload with 15-20ms ping times. Everything I was doing before with the Cox 500/50 service works just as well with this 350/50 Lightwave service, I can't tell the difference in performance. If I trim some tree branches they can mount the dish higher and give me even faster speeds. This service is great. Literally half the price of Cox!

I live in an area, Barona Mesa, that's not serviceable by standard Internet connection, like Cox or…read moreAT&T. I use my Internet primarily for work via VPN. I work at a call center so connection and reliability are huge. I've had so many disruptions, losing connection and slow speeds with my other provider. I even had the highest package. And that's the way it is. So I had to look elsewhere and found CamTech. Normando understood the urgency behind getting a reliable connection. I was set up the very next morning by 9 AM. The speeds are incredible, the clarity and quality of the connection over the calls is dreamy. Customer service is top-notch! I cannot say enough, I am so happy and I am bummed that it took me so long to find this new ISP. I highly recommend this ISP if you can't get a standard provider and want a smooth, uninterrupted connection and great customer service!

If you need reliable, fast internet when you are outside the regular service area, look no further…read morethan CamTech. Normando is great and provides great customer service. CamTech is leagues ahead of anything else we can get. I highly recommend.

I have been using VCW for over 10 years now. They are an excellent, honest and dependable company…read moreand keep me connected for all my internet needs. I am a telemedicine MD and need a reliable internet provider and decent speeds. Recently I had a connection issue and they sent out a technician who fixed the problem quickly. I highly recommend Valley Center Wireless.

Omg!!!! if only every business in the world, operated like Valley center Wireless! They make me…read morefeel so special all the time, I feel like I am their only customer! They have always gone above and beyond. From literally coming out to my house to see what the problem is, to calling me after hours. They are like doctors, always on call to make sure you are getting the best experience! We need some trees cut down to really get the hundred percent experience of the satellite and we couldn't afford it at the moment so they gave me a free trial of upgrading to the next tier, to see if that will help in the meantime. I have always, always in my whole life had to climb through red tape with cable/satelite/ wireless companies to even get somebody to understand what I need and many moons later get the help that I need. I am in total pleasant awe of these guys and gals Everyone you talk to their goes above and beyond! They treat you like family! I am totally smitten! Thank you Valley Center Wireless!

Dan at Intelligent Solutions was outstanding. He got me in right away and had everything fixed…read morefast. More importantly, he took the time to clearly explain what was wrong and how to fix it while always being patient, thorough, and professional. He went above and beyond by giving me great advice on upgrading my system and even provided a step by step list and at no charge! He also made himself available after the visit and walked me through setting up new equipment. True pro. I wouldn't hesitate to recommend him and will definitely use him again.

The man knows his business. Straight to the problem and fixes it! Second time here with great…read moreresults! Definitely recommend!

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Customer service is just not there. People on the phone are just horrible. They act as if you…read morewere inconveniencing them by calling. There was a huge fire in our neighborhood and many neighbors lost their homes. They couldn't be bothered to give information on restoring internet service after a week for people to be able to keep their families abroad informed on their condition. Service has still not properly fixed. There is a cable going from our place to the street on top of the burned surface NOT inside conduit.

With this letter, I would hereby like to compliment, "Renato from COX COMMUNICATIONS RAMONA," For…read moreexcellent service! He provided me with incredible service today. Renato had great communication skills, and a ready smile that made my experience even better than I expected. If you chose this service you will be more than pleased! Hence, his professionalism and enthusiasm exceeded my expectations. This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him, it would be my pleasure to continue doing business with this service in the following years to come. You can be assured of another thing, that I will not hesitate to bring future customers to you. Sincerely, Roxy Fiehler

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I contacted Gold Star IT Solution on 3 different occasions. Each time, their staff was friendly,…read moreknowledgeable, and prompt in either finding a solution for me or getting me in touch with the right point of contact. If you're in need of someone same-day, these guys are quick to get out to you. I highly recommend them!

Honest Professional and turned a life saver for me. Harvey…read morewas awesome and honest before he offered the services explained me the risk and outcome of my drive data recoverery and he successfuly did it. Keep up the great work.