This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Upon my initial call requesting information Sue was very helpful and provided a quick response on…read moreservice options in my area (Ramona). The technician Chris came out for the installation. He was very thorough and helpful. We finally have great internet! Thank you Sue and Chris for your helpful service.

I had internet service from Lightwave Wireless set up at my home in Ramona yesterday. I've been…read moreliving in Ramona since April 2024, and I have been stuck with Cox cable internet. Cox is SOOOO GROSSLY OVERPRICED. They were/are charging me $155 a month for 500mbps down, 50mbps upload service on an introductory promotional rate. That price includes whatever hideous fee Cox charges for unlimited monthly data. After the first 1-2 years, that rate would be even higher because the promotional period would be over and Cox would also start charging me to rent their cable modem monthly. The problem is, I would usually never see that 500mbps speed on speed tests. Many times it would be around 400mbps. I never saw that 50mbps upload speed, it was usually more like 29-30mbps. I also really hated dealing with Cox customer service. They are just the worst people on earth, almost malevolent. They know you're stuck with them, and they will screw you over at every single possible opportunity. Example, when I first bought this house back in April 2024, Cox sent me a home installation kit with my order. I tried every cable outlet in the house and none of them worked. I asked Cox to send a technician out since the previous owner's Cox internet service worked just fine but my new modem wasn't connecting. Cox tricked me into paying a monthly fee for "Cox Complete Care", to get a technician out to my house, then a few months later when I discovered the fee and cancelled it, they charged me over $150 cancellation fee even though I never knew I even signed up. On that day I decided that as soon as another viable ISP alternative popped up in my part of Ramona, I would ditch Cox immediately. Fast forward 6 months, and I get this flyer in the mail from Lightwave Wireless. At first I thought it was some type of cellular 5g home internet stuff, which is mostly garbage and not reliable. I did some research and it turned out it's not cellular at all, it's based on microwave technology and it requires a good line of sight to their tower on top of Mount Woodson to get this service. The service can work with perfect line of sight or near line of sight, but if there's a hill or mountain blocking your line of sight entirely, this service won't work for you. I know that cellular service is not a fit for me, but microwave service definitely has potential. This type of service has one weakness, which is line of sight, but it has some great strengths. Due to having no cable lines or power lines between your house and their tower, it means the service is effectively weatherproof. There is the potential for service up to 1000mbps with up to 200mbps upload, and the best part is even their highest tier of service cost a LOT less than what I was paying for mid tier Cox service, and all of their plans offer unlimited data built in. The flyer was very compelling, it promised unlimited data, no contracts, 30 day free trial, no overage fees, free static IP, and 10-20ms ping times.. all for 25-50% less than I was paying for Cox. I might have paid them extra money just to get Cox out of my life, but hey half price works for me! I decided to give them a call. This was on a Saturday and to my surprise an actual human being answered the phone. That human being is named Sue, and she is awesome. Maybe she was just bored that day because it was her day off, but she answered the phone anyway, and answered every single one of my questions, gave me realistic expectations of what to expect in my specific location, confirmed the 30 day free trial and etc. If I could give Sue a separate 5 star review I would! There is a $100 install fee for this service, but they do not charge you any monthly fees for their equipment. You also don't have to pay the install fee until your first bill comes in at the 30 day mark. They even offered $20 a month off for the first year. I decided to give them a shot. They came out on 12/17/24 to do a site survey and installation. There are some trees partially obscuring my direct line of sight so they couldn't mount their microwave antenna as high up as they wanted to ( the pics below are not the final mounting location, the installer ended up finding a lower position with slightly better line of sight than in the photos below). The installers were professional, friendly, on time, efficient, and they did a really nice, clean looking install for me. I love that their dish is also their modem, and it is powered via power over ethernet, the only equipment inside your house is a small PoE adapter, it's the size of a typical AC power adapter. I am getting a consistent 330-350mbps download, 40-50mbps upload with 15-20ms ping times. Everything I was doing before with the Cox 500/50 service works just as well with this 350/50 Lightwave service, I can't tell the difference in performance. If I trim some tree branches they can mount the dish higher and give me even faster speeds. This service is great. Literally half the price of Cox!

I just wanted to say thank you to the staff at this cox store they were amazing especially Carlos…read morehe was so helpful and knowledgeable!!! This young man truly deserves a raise and a promotion. Thank you Cox for hiring people like him!!

Went there for tech support and to switch out a modem. We arranged it talking to one of the other…read morelocations. The employee we talked to was friendly and extremely knowledgeable and helpful. He swapped out the router and removed the charge for changing equipment and reworked our bill to give us unlimited data at a better price than what we were quoted over the phone. Couldn't have been happier.Forget calling Cox, go or call the stores!

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

After hiring 3 'networking' companies, hundreds of dollars later and having Spectrum come to the…read morehouse twice, Brian with Simply Wired saved my sanity. We have a decent sized house, and the Internet wasn't working consistently to all areas for a few years. The first tech who came out, was here for at least 6 hours and could not figure out what the problem was. The second company I hired, charged me a fee to come out and take a look. He was here for about 15-20 minutes and told me I needed to upgraded my equipment and charged me $200. He said there was something unplugged, which there wasn't. After he left the Internet was still not working properly. I found Simply Wired on Yelp, and boy am I happy camper. He came out for a free consultation, sent me a quote within a few days and a list of equipment I needed to purchase (my old equipment was a few years old and I just wanted to start new anyways). After receiving all the items, Brian came out and set it all up. My 'wire closet' or whatever it's called was so messy and full of old wiring and equipment that we couldn't even close the door. Not only can we close it now, but it looks amazing. He also used some of my old equipment to help boost the signal in certain areas. After the install, I had a couple of questions, texted him and he immediately responded. Brian is professional, reasonably priced, has great communication and smart! Don't hesitate to hire him. I only wish I found him sooner!

This is usually my main stop for all my T Mobile needs. Just wanted to come on here to give a…read morespecial shoutout for Maria. You see i had a traumatic brain injury and am considered disabled so i appreciate when people are patient and kind. She has always treated me well and it shows not only her personality but her great work ethic as well .

Very rude and defensive when it came to asking questions and help. Employee seemed to not know how…read moreto handle or navigate the situation, over all did NOT get any help or support.

Viasat is the true better-then-nothing option for rural users. Beyond that, expect only basic…read moreperformance with near-useless bandwidth on the up-stream side. My home security cameras were barely viewable, with near slide-show or total freeze frame rates. Also, Viasat is predatory in their contract practices. To "try" their service you have to buy into a 2-year contract. Also, they only accept auto-pay account arrangements. In my case, I terminated my service when finally getting Comcast to my home. Viasat took almost 2 months to send me a "return equipment" box and included the requirement that I go up on the roof and retrieve their microwave scoop off the dish!! Despite my same-day return (once I got my box) they charged me more money without explanation or permission a few days later. When the card was declined (I blocked it after closing the service) they immediately put me in collections! Summary: Pros: Better the Hughes-net satellite. Good basic internet for web browsing and E-mail Passable downstream video streaming with occasional buffering on 720p or better, even on their "best" plan. Cons: Useless upload bandwidth video for security cameras, Skype, Zoom, VOIP, or any 2-way real-time streaming. Outages a couple times a year when they reset their Satellite "cells" to sync with your dish location. Gaming? Forget it. Ping averages 690ms... You're dead before you even see the monster come into the room! Predatory billing practices. Even if you pay in full upon termination, they can bill you again for any reason.

I used Viasat's in-flight connectivity service on an ITA Airways flight from Buenos Aires to Rome…read moreon July 15th. I paid €25 specifically to stream the Argentina vs. England match. The connection never worked -- not once. I tried reconnecting every five minutes throughout the entire match and got nothing but failed connections and buffering. This is unacceptable. Not only did I lose the service I paid for during a match I was genuinely excited to watch, but the company is dismissing documented evidence from the customer in favor of their own internal logs, without ever asking to see what I have. If your systems say "connected" while a paying customer can't load a page for two hours straight, something is broken -- either the service or the way you're measuring it. Do not trust this service to actually work when it matters. And if it fails, don't expect them to take responsibility even with proof in hand. I filed a complaint requesting a refund, and Viasat's response was that their system shows the service "was working fine" during my flight. I have timestamped screenshots proving otherwise -- clear evidence of connection failures throughout the match. I called customer service to escalate, and they repeated the same line: their logs say it worked, so no refund.

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

Prior to our office switching to WAVE.BAND we were a customer of another local wireless internet…read moreprovider. Our internet speeds, were horrible with 5Mbps download speed and on a good day maybe 1M upload speed with a VoIP service that couldn't stay connected. I was extremely pleased to find and switch to WAVE.BAND, we routinely clock Internet speeds of 75M+ down and 30's up - (we ordered a 50Mx10M) and the VoIP service is crystal clear! The staff is very responsive, the installation was prompt and very professional. I highly recommend WAVE.BAND service to anyone exploring Internet and Voice options for their business