Horrible experience. Cox started raising my $60.00 a month bill for unlimited internet. Well they…read moresaid I went over my limit?? how is that "unlimited" they started charging me $10 bucks for every gig I went over a certain number of gigs. Apparently, I went 6 gigs over in 1 month so there was an additional 60 bucks, basically my bill doubled! I had done nothing different from the prior year I had service with them, that was weird. The next month they said I went 7 gigs over. So, my bill was $130. I called customer service and talked to someone in another country, clearly not named Steve but prob Sarvesh. I got nowhere with that call. Then they shut off my service after only 2 months WTF! I called again to complain and got some rando chick from the Slumdog millionaire club who was not understanding the situation. I literally told her, "Either you are AI that does not understand ROI and customer retention, or you are a really slow human!" she just stuck to the prewritten script and said I can't reverse the charges, I said yes, you CAN! but wont. So, you are willing to lose a lifelong customer for $110.00 dollars. They tried upselling me and wanted more money and I said to go F yourself are you deaf? I said Bye Felicia! I am not paying a dime and to lose my number. Have fun playing with your own COX ! Corporate greed at its finest my friends.

I called initially to make sure I did not need an appointment, and Justin helped me. He said he…read morewould be there personally to assist me. In entering the store, we were greeted by Justin and immediately assisted. He spent over 1 1/2 hours assisting my 91-year-old client with a cell phone to Cox transition and other questions. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAmazing customer service! This is a forgotten art, and I give Justin the highest recommendation at the Cox Business Office location on College in Oceanside. Leo is his manager, and I hope he reads this, that he has an absolutely amazing, patient, knowledgeable, professional, and friendly fellow named Justin that made our day! Thank you!!!

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Jolena Thouchalanh Provided personal, professional and very effective responsive service to me, a…read more92 year old, when online resources failed. Give her a day off. she works at the Black Mountain Rd Spectrum store Allen Rachel Rancho Bernardo

Super rude employee, came in with a good attitude excited to just pick up some equipment and not…read moresure what his problem was but it's okay will just have things shipped next time!

Great experience with this company. Everything was quickly and professionally installed. The…read moreinstaller took the time to spend with me to make sure I was proficient on operating the satellite system before he left. I would highly recommend them to anyone including my friends and family.

When I approached first by Robert, the dealer for at& T at the sunset market in Oceanside, Ca. I…read morewasn't ready than to switch my provider, cox at that time, with direct t.v. As he was represented at that specific day. I came back again to the same place I met Robert before, and after so many disappointments from cox t.v. I decided to go ahead and switch to direct t.v. They gave me an excellent deal that I couldn't pass by and for all the channels that I got, I thought that it was a bargain what I'm paying for it now. The picture is clear. Comes quickly and the remote control it's easy and fun to play with. Joseph was so kind and nice to me and offered to help me to go through with all the information process if I'll not understand exactly how to do it. He was patience and very helpful and gave me great support to have better knowledge of the program that I still have to learn a little more. Philip, the installer was nice, kind and very informative & showed me exactly how to do any thing that I've asked him on the spot. I couldn't be more happy and thankful to this wonderful people that gave me such a great deal that saved me over $50 a month for all that extra channels that I'm so much enjoying from and the kindness and support that I still have from this company and their wonderful people, is priceless to me! I'll be happy to stay with direct t.v. As long as they'll let me because of all that generosity, service & lots of savings that they offered me & still honored that. You guys are the BEST! Thanks God I found you when I really needed the change! I'll be happy to recommend to any body I know about your great & incredible service that you offer & I'm sure every body will appreciate it when they'll try. I know I definitely am!

Very difficult to communicate with company and expensive services . It's now part of AT&T and they…read moreare as bad as each other when it comes to service and pricing. I trusted one of their sales people and I was very clear I did not want autopay, he lied and set me up for it!

Writing this review is just a way to vent my frustration with Directv because in the end, they…read moredon't care anymore. Subscribers are leaving in droves and it must be a living hell to work for them. Their cancellation process most likely involves purposeful 'misclicks' on their call reason list so when you call back to complain about credits not taking place or the subscription being cancelled (in this case, the MLB ticket 2026) the latest customer service agent conveniently says "sorry, I don't see where you cancelled on time". Just their way to forcing in more cash flow to make up for their now pathetic organization. I'll be cancelling once I can divert all desired TV content to web apps, and its going well. I'll take the equipment and run it over with my truck. Good riddance Directv...

Excellent service all the way around. Honest, professional and reasonable. Labor for service call…read morewas $239 which included trying to repair onsite, taking back to shop for further testing of power board, ordering new power board and delivery of repaired TV. It was due to SDG&E power failure. We ended up spending $560 including parts to repair our 75" Sony Bravia which would have cost us $1,400 to replace.

We called California Video Repair when we were having issues with our LG tv. Service and…read moreresponsiveness was outstanding! He correctly diagnosed the problem over the phone and came out and fixed it in no time. Very reasonable cost, also. I highly recommend them!!

We were delighted with the wonderful service we received from John. He c ame to our home twice to…read moremake sure we had the necessary service we wanted to view programs on Saturday and Sunday. He truly went the extra miles!

Had Orion Internet installed today in Rancho Santa Fe. Very few affordable options in my area. ATT…read more1 bar of cell service at my location so 5G not an option. Was limping along with DSL. Their installation today was great. Very professional, great customer service. I now have speedy internet/wifi at a reasonable / competitive price. Thanks to the Orion team.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

San Diego Broadband seems to be one of those local companies really trying to do right by their…read morecommunity. I've seen how committed the team is to helping people stay connected, especially in areas where other providers fall short. It's clear they care about service and take customer concerns seriously. That kind of effort deserves recognition. Cheers to the folks behind the scenes making it happen.

Outstanding reliability and customer service. They provide solid internet for a great price. Very…read morehappy with San Diego Broadband!