Excellent service all the way around. Honest, professional and reasonable. Labor for service call…read morewas $239 which included trying to repair onsite, taking back to shop for further testing of power board, ordering new power board and delivery of repaired TV. It was due to SDG&E power failure. We ended up spending $560 including parts to repair our 75" Sony Bravia which would have cost us $1,400 to replace.

We called California Video Repair when we were having issues with our LG tv. Service and…read moreresponsiveness was outstanding! He correctly diagnosed the problem over the phone and came out and fixed it in no time. Very reasonable cost, also. I highly recommend them!!

Horrible experience. Cox started raising my $60.00 a month bill for unlimited internet. Well they…read moresaid I went over my limit?? how is that "unlimited" they started charging me $10 bucks for every gig I went over a certain number of gigs. Apparently, I went 6 gigs over in 1 month so there was an additional 60 bucks, basically my bill doubled! I had done nothing different from the prior year I had service with them, that was weird. The next month they said I went 7 gigs over. So, my bill was $130. I called customer service and talked to someone in another country, clearly not named Steve but prob Sarvesh. I got nowhere with that call. Then they shut off my service after only 2 months WTF! I called again to complain and got some rando chick from the Slumdog millionaire club who was not understanding the situation. I literally told her, "Either you are AI that does not understand ROI and customer retention, or you are a really slow human!" she just stuck to the prewritten script and said I can't reverse the charges, I said yes, you CAN! but wont. So, you are willing to lose a lifelong customer for $110.00 dollars. They tried upselling me and wanted more money and I said to go F yourself are you deaf? I said Bye Felicia! I am not paying a dime and to lose my number. Have fun playing with your own COX ! Corporate greed at its finest my friends.

I called initially to make sure I did not need an appointment, and Justin helped me. He said he…read morewould be there personally to assist me. In entering the store, we were greeted by Justin and immediately assisted. He spent over 1 1/2 hours assisting my 91-year-old client with a cell phone to Cox transition and other questions. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAmazing customer service! This is a forgotten art, and I give Justin the highest recommendation at the Cox Business Office location on College in Oceanside. Leo is his manager, and I hope he reads this, that he has an absolutely amazing, patient, knowledgeable, professional, and friendly fellow named Justin that made our day! Thank you!!!

The worst! Internet hasn't worked well for3 months !ridiculous and then they call to offer more…read moreservices

Hi, I've been a paying cox customer for the last 2 years at my home. I have paid to have 1000 GBPS…read morespeeds and have never seen over 600. Isn't that called false advertisement? Charging someone for something and never receiving what was advertised and paid for... More importantly, I received my monthly bill in the mail yesterday showing my monthly internet charges have changed with a 50% increase per month added to my bill! I spent 1 hour on the phone yesterday with an incompetent representative who was trying to sell me a cell phone plan when all I was calling for was to understand why the HUGE increase and how they are going to rectify it... No resolution there and then I was promised I would get a return phone call from a manager - That was a lie, I did not receive a return phone call. I called again this morning to re-explain my situation, I get put on hold again and transferred to a new representative only to explain again my situation after being transferred to a "supervisor." the supervisor put me on hold for 20 mins and then disconnected the phone line! WHAT A JOKE AND HUGE WASTE OF MY TIME, YOU LOST ME AS A CUSTOMER FOR LIFE AND WILL BE SURE TO SHARE THIS EXPERIENCE WITH FRIENDS AND FAMILY So I called back AGAIN, demanded I speak to a high level representative that isn't going to try and upsell me on anything rather just explain the why and rectify my situation as I never agreed to any changes or upcharges for the equipment and services I use. As a CA resident I have every right to either accept or deny ANY changes to billing. I was able to get supervisor Jessica employee# 37449 on the line who stated she is the highest level of management I can talk to. She was unable and unwilling to help with my billing, stating she could not do anything. I never agreed to a 50% rate increase nor was it presented to me before COX cable decided they were going to tack it on to my bill. The only offer manager Jessica had was to slow my internet speeds down and go to a cheaper plan. Unacceptable, my internet speeds have NEVER been close to what I have been paying for, other providers offer the same speed and services for the same price I have been paying Cox. I will not be paying any additional charges above and beyond what I have been paying Cox as I never was presented with the charges and never agreed to them. I am switching providers and letting Cox Cable know if I am billed for ANYTHING in excess of what I was paying I will be filing a fraudulent charge back through my CC company and serving Cox cable in small claims court.

Quick and fast service. Easy to work with. I'd definitely recommend him to anyone looking for tv…read moremounting services.

Super PISSED OFF! What a joke...not accepting any requests for repair but still sitting on a…read moreGoogle position that make them seem legit. Not open...sending emails when they cannot help or are working. Too bad they SUCK~

Very difficult to communicate with company and expensive services . It's now part of AT&T and they…read moreare as bad as each other when it comes to service and pricing. I trusted one of their sales people and I was very clear I did not want autopay, he lied and set me up for it!

Writing this review is just a way to vent my frustration with Directv because in the end, they…read moredon't care anymore. Subscribers are leaving in droves and it must be a living hell to work for them. Their cancellation process most likely involves purposeful 'misclicks' on their call reason list so when you call back to complain about credits not taking place or the subscription being cancelled (in this case, the MLB ticket 2026) the latest customer service agent conveniently says "sorry, I don't see where you cancelled on time". Just their way to forcing in more cash flow to make up for their now pathetic organization. I'll be cancelling once I can divert all desired TV content to web apps, and its going well. I'll take the equipment and run it over with my truck. Good riddance Directv...

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Had to go to the Att store to turn in a phone for the iPhone 17 trade in deal…read more We called Att to verify we can still turn in the phone and they advised us to drop it off at an Att store. I went to the San Marcos Att store the guy was all alone and had no one to help him so I went to the vista store. The vista store was a little busy but one guy was free. After checking the account we dropped the phone off and got a receipt'. No issues. All good.

Ben was so beyond helpful, kind, and efficient. Came in with quite a lot to get done and Ben got me…read moreout of there with my new phone quicker than I expected. He was extremely knowledgeable and explained every part of the process thoroughly. Will definitely be coming back to this location for any future phone needs!

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

I highly recommend this company! They are so friendly and knowledgeable!!! Also very reasonable…read morepricing!!

Great service same day. Mike was a very knowledgeable with an over the fireplace mount. Would…read morerecommend and use again.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan at Intelligent Solutions was outstanding. He got me in right away and had everything fixed…read morefast. More importantly, he took the time to clearly explain what was wrong and how to fix it while always being patient, thorough, and professional. He went above and beyond by giving me great advice on upgrading my system and even provided a step by step list and at no charge! He also made himself available after the visit and walked me through setting up new equipment. True pro. I wouldn't hesitate to recommend him and will definitely use him again.