I tell you what, days in the phone with cox and getting nowhere, we finally called the local store…read more The employee there gave us more info than anyone did over those previous days. He told us our router was old and obsolete and that we could have a new one for no additional charge. We swapped it out, changed our passwords and most of the problems disappeared. He also showed us a program on our phones to show us exactly where our data was spiking, and that was the fix! We had a google glitch that was killing our data. Problem solved!

Horrible experience. Cox started raising my $60.00 a month bill for unlimited internet. Well they…read moresaid I went over my limit?? how is that "unlimited" they started charging me $10 bucks for every gig I went over a certain number of gigs. Apparently, I went 6 gigs over in 1 month so there was an additional 60 bucks, basically my bill doubled! I had done nothing different from the prior year I had service with them, that was weird. The next month they said I went 7 gigs over. So, my bill was $130. I called customer service and talked to someone in another country, clearly not named Steve but prob Sarvesh. I got nowhere with that call. Then they shut off my service after only 2 months WTF! I called again to complain and got some rando chick from the Slumdog millionaire club who was not understanding the situation. I literally told her, "Either you are AI that does not understand ROI and customer retention, or you are a really slow human!" she just stuck to the prewritten script and said I can't reverse the charges, I said yes, you CAN! but wont. So, you are willing to lose a lifelong customer for $110.00 dollars. They tried upselling me and wanted more money and I said to go F yourself are you deaf? I said Bye Felicia! I am not paying a dime and to lose my number. Have fun playing with your own COX ! Corporate greed at its finest my friends.

We have been with cox for years for our business. I just called to cancel and was told my contract…read moreauto-renewed in July with no warning. Now stuck in a contract until next July (I have to remember to call and cancel otherwise will be auto renewed again) that they will not let me out of and will not be using their internet but have to pay $200/mo. There customer service was horrible. I would never use or recommend to anyone ever again.

The worst! Internet hasn't worked well for3 months !ridiculous and then they call to offer more…read moreservices

Quick and fast service. Easy to work with. I'd definitely recommend him to anyone looking for tv…read moremounting services.

Super PISSED OFF! What a joke...not accepting any requests for repair but still sitting on a…read moreGoogle position that make them seem legit. Not open...sending emails when they cannot help or are working. Too bad they SUCK~

Very difficult to communicate with company and expensive services . It's now part of AT&T and they…read moreare as bad as each other when it comes to service and pricing. I trusted one of their sales people and I was very clear I did not want autopay, he lied and set me up for it!

DIRECTV and Dish Network are equally horrible. I've had both of them over the years. Their Service…read moreis very expensive. To try and cancel you're on hold for about an hour and they will not let you cancel until you make multiple tries. Would give them zero stars if I could. I think they're pretty much going bankrupt as they have not kept up with new technologies. Best of luck with them.

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

idk where else to write this review beware they lie to you…read moreand say you will get this great deal for switching over but its not true! i promise you. ive spent three months trying ti dispute my bill! they lost my trade ins and gave me zero credit for them even though i paid off. this company is criminal. contact me if anyone wants to get together for a class action lawsuit!

Ben was so beyond helpful, kind, and efficient. Came in with quite a lot to get done and Ben got me…read moreout of there with my new phone quicker than I expected. He was extremely knowledgeable and explained every part of the process thoroughly. Will definitely be coming back to this location for any future phone needs!

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

I highly recommend this company! They are so friendly and knowledgeable!!! Also very reasonable…read morepricing!!

Great service same day. Mike was a very knowledgeable with an over the fireplace mount. Would…read morerecommend and use again.