I cannot day enough good things about California Video Repair…read more First of all, they do housecalls! Yes, actual housecalls! Which was invaluable for me because there was no way I would be able to transport a 61" LED DLP HDTV in any vehicle I own. I explained that my beloved TV had blown capacitors about 12-18 months earlier and that I needed someone to have a look at it. They arrived on time and were quickly able to open up the TV and pull the power board with the visibly blown capacitors and a few fried resistors. They took it back to the shop to work on and came back out for the install and test, all part of the original quote (which included the original housecall). Unfortunately it didn't fix the problem, so they loaded up the TV to go back to the shop for additional work. Fast-Forward a few days and I'm informed that there is additional damage to the system, a few components and boards that need repairs/replacing, none of which is a surprise, really. They ask for a few days to properly research to components because the immediately found parts seem "too pricey" (their words!) and they need some additional time to get the most bang for my buck. A few days later I get a call to tell me the parts/labor cost for the job, from which was generously deducted quite a bit of the costs I'd already paid, and I gladly gave he go ahead. Some additional time was needed because the TV was exhibiting some weird symptoms that required additional research even after they repairs/replacements had been made, but I was totally fine with that since the TV had already been dead for well over a year already. Today my TV was delivered to my home as good as new! Repaired, tested, glorious, and cleaned inside and out. As beautiful as the day I bought it and with a full 1 year warranty covering the parts and labor! All this, and well within the budget I had set for myself to get the TV back up and running. California Video Repair has earned the right of being my Go-To from now on. Thanks, guys!

Excellent service all the way around. Honest, professional and reasonable. Labor for service call…read morewas $239 which included trying to repair onsite, taking back to shop for further testing of power board, ordering new power board and delivery of repaired TV. It was due to SDG&E power failure. We ended up spending $560 including parts to repair our 75" Sony Bravia which would have cost us $1,400 to replace.

Julio was amazing! My mom was confused about her bill, and he patiently explained everything and…read morebroke down each charge so we could understand it clearly. He also provided the billing department's phone number because there was a mix-up when the account was originally opened. Esperanza was also very helpful throughout the process. We truly appreciated their patience, professionalism, and excellent customer service!

I called initially to make sure I did not need an appointment, and Justin helped me. He said he…read morewould be there personally to assist me. In entering the store, we were greeted by Justin and immediately assisted. He spent over 1 1/2 hours assisting my 91-year-old client with a cell phone to Cox transition and other questions. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAmazing customer service! This is a forgotten art, and I give Justin the highest recommendation at the Cox Business Office location on College in Oceanside. Leo is his manager, and I hope he reads this, that he has an absolutely amazing, patient, knowledgeable, professional, and friendly fellow named Justin that made our day! Thank you!!!

We have been with cox for years for our business. I just called to cancel and was told my contract…read moreauto-renewed in July with no warning. Now stuck in a contract until next July (I have to remember to call and cancel otherwise will be auto renewed again) that they will not let me out of and will not be using their internet but have to pay $200/mo. There customer service was horrible. I would never use or recommend to anyone ever again.

The worst! Internet hasn't worked well for3 months !ridiculous and then they call to offer more…read moreservices

I interacted and received help from Bob via Yelp request quote option. Bob responded within 15…read moreminutes, and I further followed his instructions to submit information about my TV issues through his website www.videotech911.com. He then called me soon after (on a Sunday, mind you - what great customer service!) and gave me the information I needed to continue. Great, fast, and accurate information and help. Highly recommended due to the professional interactions I've experienced.

Quick and fast service. Easy to work with. I'd definitely recommend him to anyone looking for tv…read moremounting services.

I understand that call centers are closed and that people are working from home…read more From home means they are on a secure network. I just called customer service. I couldn't hear the woman because Of al of the background noise. I asked her. She said the call centers are closed and that she was working from home. She was definitely not at home. She was in public. On public WiFi. I'm not comfortable with my account information, address and automatic payment information being accessed on an unsecured network.

They raised our price after just 4 months! Joined with a…read morediscount on first 2 months. Then paid reg price the following 2 months. Our next bill has gone up already! My bad, should've read all the horrible reviews. This customer is already looking for another service.

I ordered a TV service to my shop, and José was referred to me by one of my costumer. José did a…read moregreat job installing my TVs and my satellite, and giving me the best value package deal out there, guaranteed! The quality service was beyond expectations! You go with José, you can't go wrong! Definitely 5 stars Thank you

From the owner: Vivint Alarm System Retailer Dish Retailer and Repair…read moreAt&t Retailer and Repair Direct TV Retailer and Repair Exede Retailer and Repair Voip Video, Internet and Telephone Installation and Service Calls

Ben was so beyond helpful, kind, and efficient. Came in with quite a lot to get done and Ben got me…read moreout of there with my new phone quicker than I expected. He was extremely knowledgeable and explained every part of the process thoroughly. Will definitely be coming back to this location for any future phone needs!

idk where else to write this review beware they lie to you…read moreand say you will get this great deal for switching over but its not true! i promise you. ive spent three months trying ti dispute my bill! they lost my trade ins and gave me zero credit for them even though i paid off. this company is criminal. contact me if anyone wants to get together for a class action lawsuit!

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

I highly recommend this company! They are so friendly and knowledgeable!!! Also very reasonable…read morepricing!!

Great service same day. Mike was a very knowledgeable with an over the fireplace mount. Would…read morerecommend and use again.

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.