They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

I had internet service from Lightwave Wireless set up at my home in Ramona yesterday. I've been…read moreliving in Ramona since April 2024, and I have been stuck with Cox cable internet. Cox is SOOOO GROSSLY OVERPRICED. They were/are charging me $155 a month for 500mbps down, 50mbps upload service on an introductory promotional rate. That price includes whatever hideous fee Cox charges for unlimited monthly data. After the first 1-2 years, that rate would be even higher because the promotional period would be over and Cox would also start charging me to rent their cable modem monthly. The problem is, I would usually never see that 500mbps speed on speed tests. Many times it would be around 400mbps. I never saw that 50mbps upload speed, it was usually more like 29-30mbps. I also really hated dealing with Cox customer service. They are just the worst people on earth, almost malevolent. They know you're stuck with them, and they will screw you over at every single possible opportunity. Example, when I first bought this house back in April 2024, Cox sent me a home installation kit with my order. I tried every cable outlet in the house and none of them worked. I asked Cox to send a technician out since the previous owner's Cox internet service worked just fine but my new modem wasn't connecting. Cox tricked me into paying a monthly fee for "Cox Complete Care", to get a technician out to my house, then a few months later when I discovered the fee and cancelled it, they charged me over $150 cancellation fee even though I never knew I even signed up. On that day I decided that as soon as another viable ISP alternative popped up in my part of Ramona, I would ditch Cox immediately. Fast forward 6 months, and I get this flyer in the mail from Lightwave Wireless. At first I thought it was some type of cellular 5g home internet stuff, which is mostly garbage and not reliable. I did some research and it turned out it's not cellular at all, it's based on microwave technology and it requires a good line of sight to their tower on top of Mount Woodson to get this service. The service can work with perfect line of sight or near line of sight, but if there's a hill or mountain blocking your line of sight entirely, this service won't work for you. I know that cellular service is not a fit for me, but microwave service definitely has potential. This type of service has one weakness, which is line of sight, but it has some great strengths. Due to having no cable lines or power lines between your house and their tower, it means the service is effectively weatherproof. There is the potential for service up to 1000mbps with up to 200mbps upload, and the best part is even their highest tier of service cost a LOT less than what I was paying for mid tier Cox service, and all of their plans offer unlimited data built in. The flyer was very compelling, it promised unlimited data, no contracts, 30 day free trial, no overage fees, free static IP, and 10-20ms ping times.. all for 25-50% less than I was paying for Cox. I might have paid them extra money just to get Cox out of my life, but hey half price works for me! I decided to give them a call. This was on a Saturday and to my surprise an actual human being answered the phone. That human being is named Sue, and she is awesome. Maybe she was just bored that day because it was her day off, but she answered the phone anyway, and answered every single one of my questions, gave me realistic expectations of what to expect in my specific location, confirmed the 30 day free trial and etc. If I could give Sue a separate 5 star review I would! There is a $100 install fee for this service, but they do not charge you any monthly fees for their equipment. You also don't have to pay the install fee until your first bill comes in at the 30 day mark. They even offered $20 a month off for the first year. I decided to give them a shot. They came out on 12/17/24 to do a site survey and installation. There are some trees partially obscuring my direct line of sight so they couldn't mount their microwave antenna as high up as they wanted to ( the pics below are not the final mounting location, the installer ended up finding a lower position with slightly better line of sight than in the photos below). The installers were professional, friendly, on time, efficient, and they did a really nice, clean looking install for me. I love that their dish is also their modem, and it is powered via power over ethernet, the only equipment inside your house is a small PoE adapter, it's the size of a typical AC power adapter. I am getting a consistent 330-350mbps download, 40-50mbps upload with 15-20ms ping times. Everything I was doing before with the Cox 500/50 service works just as well with this 350/50 Lightwave service, I can't tell the difference in performance. If I trim some tree branches they can mount the dish higher and give me even faster speeds. This service is great. Literally half the price of Cox!

Upon my initial call requesting information Sue was very helpful and provided a quick response on…read moreservice options in my area (Ramona). The technician Chris came out for the installation. He was very thorough and helpful. We finally have great internet! Thank you Sue and Chris for your helpful service.

I cannot recommend Mark at Telesystems highly enough! I have an older home with no existing…read moreethernet hookups and a pretty complex setup--over 25 cables needed to be run up from the crawl space and down from the attic, plus installation of a rack with switches. Mark handled it all with absolute precision and an attention to detail that was nothing short of a masterclass in how this kind of work should be done. As someone who works in tech, having a reliable and high-performance network is critical for my daily uploads and downloads--and thanks to Telesystems, everything came out perfectly. The setup is not only functional but also incredibly clean and professional. If you're looking for someone who truly knows what they're doing and takes real pride in their work, Mark is your guy. This was A+ service from start to finish.

Prompt service. They came up with a game plan and executed to my satisfaction. We ran into a…read moreservice provider issue, but pressed a head until resolved. I had some follow-up questions that were immediately answered. I recommend for a personalized network set-up.

Over the past five years, I've organized multiple large-scale, nationwide cabling installations and…read moreworked with dozens of vendors and subcontractors. If there's one thing I've learned, it's to trust Telcomtec to get the job done right. No matter the size or location of the project, they've consistently delivered quality work. On every job where I hired Telcomtec, I was glad I did and on the few where I didn't, I regretted it. Even in remote areas where I thought a local vendor would suffice, it always ended up being worth it to bring Telcomtec in. Even on smaller bids. Their pricing is extremely fair, they're flexible, and they always make sure the job is done right the first time. Highly recommended.

I've worked with Art Pereira, TelComTec's brilliant field service manager & his team of electronic…read more& security camera installation specialists on several occasions at my 2 story home in Carlsbad, CA. Their prices ($) are more than fair, especially given the personalized attention they give when servicing their customers. Their team of field specialists did an outstanding installation job on my 8 camera security system. Everyone on the team is knowledgeable & they are all super hard workers & will knock themselves out to make you happy. In today's work world, you frequently get people who do not show up at all or at the time promised or once they have your money ignore you. In addition to being experts at their game, TelComTec is very reliable. Bottom line: You can't & won't find a better team of camera installation specialists in the area. Trust me, I met with others and have shopped TelComTec's prices & no one else out there compares.

I was referred to Affordable Telephone Systems when I transferred my phones to TelePacific (mistake…read morebut that's another review!). I couldn't be any happier with the service and expertise. They showed up when they were supposed to show up and knew what they were doing. It didn't take them long at all to get me set up. They also got the software downloaded on my computer so we can program and gave me a quick tutorial. I am extremely particular about customer service so when someone goes above and beyond I have to give them a shout out!

We have worked with Affordable Telephone Systems for over ten years. They have excellent service,…read moretheir technicians are top-notch and they give good advice. We have a ten year old telephone system in our office and they continue to support their products very well and they also have the latest products available. I would recommend them to anyone.

Could not be happier with my service with Alex and Fred. First time using Western Broadband and I…read moream up and running quickly! They were friendly , professional and helpful! Highly recommend!

Fred is amazing! My parents had never had the internet. I needed a connection to work when I stay…read morewith them. Fred came out, assessed the site for signal strength from his tower and quickly got us up and running just a few days after Christmas. The connection works beautifully and we couldn't be happier. Major kudos to Fred and his team at Western Broadband. Would give 10 stars if it was available.

Shaun did a great job running Cat6 through my house for security cameras. The layout of my house…read moremade it a tricky install, but he came up with smart ways to route the cables that avoided cutting into drywall. He talked through the options with me as we went, which I appreciated. Fast turnaround, clean work, and once everything was connected he even helped me get the camera angles dialed in. Didn't have to ask, he just did it. Would definitely use him and his company again!

Called Shaun to help with a Starlink Mini install. He was professional and quick to respond with a…read morefair quote. He ran a Cat 6 up to my 2nd floor office, his work was clean.