1. Orion Broadband Cable

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    Orion Broadband Cable

    3.1 (20 reviews)
    Closed • 9:00 am - 4:00 pm

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    3 years ago

    Slow service, breaks down all the time, they say they will follow up then they ghost you. They don't care.

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    3 years ago

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    Ask the Community - Orion Broadband Cable

    Review Highlights - Orion Broadband Cable

    “John, Tyler, Brooklynn are all perfectionists and have a special business.”

    Mentioned in 2 reviews

    Read more highlights

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    Spectrum

    (262 reviews)

    Rancho Penasquitos

    Royan was a champ for helping us out about a week ago. We wanted to switch over to Spectrum Mobile…read morefrom T-Mobile because of the great prices so we headed to our local Spectrum at about 1pm. We planned on adding 3 lines and also wanted to upgrade a phone. Unfortunately, we had a 3 hour sidequest because T-Mobile was a nightmare to leave. We needed a TMobile transfer pin so we were told to contact them by phone. The TMobile phone customer service said we needed to go in store. When we got to the store, they said we needed to call customer service. ANYWAY, we finally got the pin we needed and headed back to Spectrum at about 4pm. The Spectrum guys were swamped because they were short-staffed by two guys. This also happened to be a day where they had a few complicated customer service issues to deal with prior to helping us again. So, when Royan began helping us with our final transitions, we of course, were no exception to complicated issues. One of our phones was so ancient that it wouldn't adhere to simple transfer protocols (ESim activation). We ended up upgrading that phone and succesfully porting everything over. Royan also had to upgrade another phone and then activate the other two lines. All told, we didn't leave the store until 30 minutes PAST CLOSING. The entire time, Royan was upbeat while also being apologetic for all the issues. He remained patient and dilligent throughout the process and he finally got us everything we requested. While it wasn't an ideal amount of time to spend in the store, the experience was well-done because he worked until everything was completed and IT WAS DONE RIGHT. I had no issues with the lines, data transfers or the billing. Special props to Royan because he worked from open to way past closing and he did it with a great attitude the entire time. I know Spectrum customer service can get a bad rap for the extended wait times and slow service but please remember to factor in difficulty and quality of service received. Thanks Spectrum Carmel Mountain!

    Spectrum is hands down the worst internet provider. Their internet is unreliable, they constantly…read morehave service disruption. When I can in for tech support, I have to request a supervisor to trouble shoot. On top of that, they raised my price from $100 to $130 and I asked for service credits. I will cancelling service today and a feeling they are going to make it more difficult. Who is their CEO? this company needs new leadership, reliable service and good customer service is everything. If you don't have both, you will go out of business.

    Ting Internet - Workers left with wire in the ground.

    Ting Internet

    (24 reviews)

    Wow, I'm sympathetic to these reviews, however it has been far different than my experience. I have…read moreused multiple providers for internet in the past - AT&T and cable and by far Ting has been the best, no question. Very easy and smooth process to get installed, and the service has been rock solid, with only 1 very brief outage in 6 years of service. The speeds both up and down have been reliably gigabit and now 2 gigabit, which is hugely important for my needs. Honestly, my Spectrum internet service was pretty good comparatively overall, esp. service has been far better than any other cable company, but it costs a little more, went down a few times more and most importantly has much slower upload speeds, which is what ultimately motivated me to switch when I read that Culver City had finished their fiber network backbone. If you are in Culver City, seriously give Ting a consideration. They have been superb.

    Do not risk your internet access with Ting, they are not ready. (Thanks to their local partners)…read more I was really looking forward to having Ting with 2 Gbps fiber synchronous internet speed (Carlsbad, CA). Unfortunately, Ting relies on local partners (local companies) to complete the installation. The fiber conduit was installed from the street to an outside grey box, this was done on time, however more than 10 feet of the conduit is exposed (other reviews talk about this, so it truly is malpractice). A week later, the fiber optic was installed from the grey box outside my home to the modem inside my home. After this, I waited 3 weeks for a local partner to run the fiber optic from the street thru the conduit. I called Ting 3 times, contacted Ting support chat another 3 times and nothing. Ting staff is very professional but they are unable to obtain a firm date from local partners to complete installation. The poor installation of the conduit and the lack of capacity to complete installation, shows a serious dependency on terrible/unprofessional local partners. This is affecting Ting's brand, value proposition and most likely Ting's internet reliability in case of internet downtimes. I have decided to cancel this service.

    Simply Wired Low Voltage - Taco Stand menu boards installed and looking great at SD airport

    Simply Wired Low Voltage

    (40 reviews)

    We contacted Simply Wired to troubleshoot our landline phone and improve internet access throughout…read moreour home. Brian came to meet with us, look at the house and property layout, and suggest various options. Recognizing and appreciating the home's age and historical significance, he proceeded to provide recommendations that would avoid or minimize drilling into the concrete walls and hard wood floors as well as keep the wiring out of sight. The Simply Wired team was amazing! They first focused on troubleshooting the phone landline and ports and found various fixes that needed to be made including up on the roof at the entry point of the phone service line. Once all the phones were working, his team proceeded to crawl into spaces in the basement and attic to route wiring throughout the home, which was a difficult and dirty task on a hot day. They successfully installed a router and multiple access points and drops and made adjusts as needed based on signal strength and reliability. The Simply Wired team was professional, responsive, thorough, and clean throughout the entire job. We have worked with other contractors over the years in various fields where the service and quality were lacking, but working with Brian and Ramon was an absolute delight, and I highly recommend Simply Wired.

    Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

    Wired SD - 4K IP Camera being installed

    Wired SD

    (106 reviews)

    Grantville

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    Orion Broadband Cable - televisionserviceproviders - Updated October 2026

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