We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

I went with Scripps Ranch Security on recommendation from a friend who has been using their service…read morefor several years. This private small business offers a personal touch, is affordable and exceptionally professional. Reasons we went with SRS: ..Local and in person communication ..Offered all smart tech we were looking to upgrade ..Was able to use existing wiring from previous system Bonuses: ..Complete walk through of all instructions and permits. When he left I felt confident in using the system and the apps associated with the system ..Follow up. Mr. Ryan personally checks in. ..Very quick response from call center. Yep, you'll set it off at least once! ..Easily transferable service between occupants of the house

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

I've been using Doug's service at Low Voltage for close to 20 years. He has installed/serviced…read morealarms, cameras,TV/surround sound systems, Sonos outdoor music, etc. Doug is knowledgeable, friendly, and always available especially for an alarm issue. He is competitively priced with the corporate alarm companies as well but with the bonus of personal service!

We have a large house with a Nutone system. The door bell and sound system was not working when we…read morebought our new home. Doug did a wonderful job with our Nutone system. A very honest company and I really appreciated his work plus now we feel like we have really moved in since we now have a door bell that works. He was on time and a wonderful worker! Thank you!

I have no idea what is going on with your company, but it is not good. I have been there customer…read morefor many years. I think they were recently bought ADT. I have called for weeks to reschedule a service appointment, when they couldn't fix a keypad, and needed to order the part. No one ever calls me back. Today I called again. The system said it would be 35 minute wait to speak to someone. I chose to have them call me back. When they did, the agent couldn't figure out where my house was. He finally tried to set up an appointment in my old house in Fresno...where I have never had their service. I asked to speak to a supervisor, got a guy who could not speak English. This has been going on for over a month. I'm ready to pull my hair out.

I strongly recommend you look elsewhere for an alarm service. Poor service, and insufferable…read morecustomer support. Our service with this group stopped working in June. Attempts to get them to correct the problem went through September, but the service never worked. I called mid-September and canceled my account. Boy! They put me through hell to cancel it. You had better reserve a whole day if you want to cancel service with these people; you have to send in all this paper documentation, talk to many different people, and MANY long holds. They refused to refund any of the time when the service didn't work. But what my biggest beef with them was is that they continued to bill me, stating that it took 60 days to cancel the account, and I had to continue to pay another two months, even through my service didn't work. I called them and went in circles for an hour and a half, but got nowhere. TL;DR: Look elsewhere for an alarm service.

Couldn't have asked for a better security company to go with, everything they did from teaching me…read moreabout the product they have to installation was absolutely amazing! Marco reached out to me because I bought a new home and got me taken care of with the security I wanted for my family and I. The technician came out and I couldn't have asked for a better one, he was very professional and well trained. On top of they they got me cheaper prices than the other 3 security companies I called. I highly recommend you call smart home alam and have them take care if you and I promise you won't be disappointed.

Update 08/2023 I appreciate Robert reaching out regarding…read morethe rebate. However, the person who has been in contact with me via Email is extremely rude and will not sign off their name on the exchanges. They asked that I update my review regarding my exact experience since it was "our fault" and not once did they offer an apology regarding miscommunication. When I said no, they replied "If that's what your conscious tells you then very well. Have a blessed day." I attempted to speak to a supervisor, but was ignored. If this is how ADT conducts business, it is very unprofessional.

I heavily depend on Yelp reviews when I select and visit a restaurant or hire anyone for a service…read more I contacted The Flying Locksmiths givern their ratings to help me with a condo mailbox lock that was, I thought, broken. They scheduled me for today and to my surprise, the tech was late about 30 minutes. David, the tech, was red and sweating profusely. I could tell he had just come from a job and was busting his behind. He apologized several times which I accepted and was very helpful. He found a solution to the problem that did not require replacing the lock which saved me a few bucks. Honesty is hard to find... unfortunately, so I truly appreciated it. He double checked the lock worked and was just a nice guy with well developed customer service skills. Definitely a company I recommend and if you can, request David as your tech, you won't regret it.

I used a quote from them in a small claims case as a reference for how much a rekey would cost…read more They voluntarily gave out information about me and the job to people without my permission. I would not trust this company and would not recommend them. This is dangerous and unethical behavior.

Where is my refund check for $32.95 that I was promised for the month of January. SO disappointed…read morewith this company. Your "office 0f the CEO" has dropped the ball. You had called me and assured me my check was being mailed. I followed up with my address and spoke to a customer service person who ASSURED me this would be sent. What's the hold up? Tip: They really don't want you to move and not need their services after 8 years.

I signed up for alert 360 when I was working as a company employee and signed the contract…read more Recently the business has gone out of business, and the alarms aren't even installed or being monitored. I called Alert 360 to explain the situation and see if I can get out of my 2 year contract, but they refused to do ANYTHING to help me and I'm stuck paying $70/month for years and they don't even have to provide a service. Please don't sign a contract with them, find a pay as you go provide --UPDATE--- A rep gave me a call and was able to let me buy out of the contract if I paid about 30% of the remaining balance which isn't cheap but it is a lot less than I would have paid over the next couple years. Thanks!

Had a great experience with this company all the way around - from first response, flexibility in…read morescheduling, and especially with the tech, Edwin. He was very professional, knowledgeable, and helpful.

Second story roof satellite removal. The short they are professional company and this is something…read morethey do on a regular basis, so you can trust they will not screw up the work. I put the quote out and the responses I got back were either hilarious such as, "can i provide the ladder?" to way overpriced. They were easy to setup, upfront pricing and their tech showed up the next day. If you are looking for a fall claim against your property go with the other guys, but if you want it done correctly, safely, and timely then I recommend Ameritechs.